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GDPR and the hotel industry: to panic or not to panic? (featuring BSI)

In episode six of the Welcome Systems podcast, we chat to Lorraine Orr, Privacy and Security Consultant in the BSI Cyber Security and Information Resilience Team. The topic of discussion centres around four letters – GDPR (that’ll be the ‘General Data Protection Regulation‘, which comes into effect on May 25th). With May fast approaching, UK businesses are being tasked with readying themselves for the most comprehensive change to data protection legislation since 1998. In this podcast,...


Taming millennials in hospitality (featuring Dunedin Consultancy)

In the latest Welcome Systems podcast, we chat to Barry Clark, Managing Director of Dunedin Consultancy, and Hefin Morris, Operations Director at Welcome Systems, about the challenges that come with managing millennials in hotels. We discuss (amongst other stuff relating to this fascinating generation): Find out more about Dunedin Consultancy here: Find out more about Welcome Anywhere here:


Who’s got the rota? (featuring Catton Hospitality)

In our latest podcast, we discuss labour management with Gareth Thomas, Business Development Manager at Catton Hospitality and John Jones, MD at Welcome Systems. What is modern labour management? How does it impact productivity, staff satisfaction, the hotel’s bottom line and, most importantly, the guest experience? John, Gareth and Mark delve deeply into this fascinating, and often intangible topic, and discuss the following: Dive in and let us know what you think in the comments...


Don’t Drop The Fan (featuring

For our very first podcast we wanted to invite a big guest to sit down with us and chew the fat over the rapidly changing hospitality industry. So, we asked And they agreed. That gave us an idea; why not gather some probing questions from Welcome Anywhere users and put them to the biggest OTA of them all? A discussion on everything from the importance of personalisation to the increasingly vital role the hotel website plays in attracting modern guests followed, making this...