CallTalk™ Radio
BlogTalkRadio
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com
Location:
Santa Barbara, CA
Networks:
BlogTalkRadio
Description:
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com
Twitter:
@BenchmarkPortal
Language:
English
Contact:
126 E. Constance Avenue Santa Barbara, CA 93105 800-214-8929
Everything You Want to Know About AI and Contact Centers, But Were Afraid to Ask
Duración:00:34:00
Hiring CSRs: Latest on Security Screening and Drug Testing
Duración:00:28:00
Bringing Texting to Life in your Call Center
Duración:00:32:00
Future of Hiring: Innovative Approaches for Recruiting & Retaining Top Agents
Duración:00:28:00
Maximizing the Human in the Call Center
Duración:00:29:29
How Great Frontline Support Creates Great Agents - "How To" Tips
Duración:00:32:00
Mindfulness Experience: Moving from Toxic to Terrific...
Duración:00:23:47
Managing Work-At-Home Agents
Duración:00:17:59
When YOU Need the Coaching Agents and Managers Need Coaches to Succeed
Duración:00:34:28
Managing Contact Centers Takes Credibility: Hear how to build it best
Duración:00:18:26
How to Guarantee an Amazing Customer Experience
Duración:00:33:24
Management Challenges in an At-Home Work Environment
Duración:00:31:55
How Text Messages can help Generate, Nurture, and Convert Leads.
Duración:00:30:28
Service Level Solutions: Stories of Success with Targeted Process Improvement
Duración:00:30:02
Key Takeaways on Hiring Insights in 2021
Duración:00:29:15
Leveraging Workforce Management Best Practices to Optimize Your Contact Center
Duración:00:31:13
The Surprising Value of Accurate Language Screening in Contact Centers
Duración:00:33:11
Silver Lining to the Covid-19 Cloud: Accommodations for Disabilities
Duración:00:31:05
Knowledge Management in the Contact Center
Duración:00:34:18
How 2021 Looks for Contact Centers?
Duración:00:31:59