IQPC Australia - Podcast 5-logo

IQPC Australia - Podcast 5

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IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape.

IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape.
More Information

Location:

Sydney, NSW

Networks:

BlogTalkRadio

Description:

IQPC provides business executives around the world with tailored practical conferences, large scale events, topical seminars and in-house training programs, keeping them up-to-date with industry trends, technological developments and the regulatory landscape.

Language:

English

Contact:

Level 6 25 Bligh Street Sydney NSW 2000 +612 9229 1000


Episodes

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1/8/2015
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Duration:00:00:02

Lutz Bendig from Status Pro Consulting on Customer Self Service

9/2/2010
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IQPC interview with Lutz Bendig from Status Pro Consulting on Customer Self Service

Duration:00:13:02

IQPC podcast with Tony Rofail, WINDTECH

2/17/2010
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IQPC podcast with Tony Rofail, Director, WINDTECH. This interview will explore the facade innovations of the future, the global 'green trend', strategies to minimising costs, and achieving a balance between form and function. Click here for more. OR visit www.facadedesign.com.au 02 9229 1000

Duration:00:05:42

IQPC Podcast with Belinda Loizou, St George Bank

1/27/2010
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Welcome to the podcast for Customer Experience 2010: Driving targeted consumer strategy execution and evaluation. Joining us for this interview is Belina Loizou, Customer Service Manager, St George Bank. Her presentation at the conference and elements of this interview will be on: Ensuring Your Customer Strategy is Clearly and Identifiably Linked to your Brand Image. A collaborative look across industries is the only way to innovate and take your customer experience approach outside of the...

Duration:00:11:57

IQPC Podcast with Louise Long, NAB

1/15/2010
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Welcome to the podcast for Customer Experience 2010: Driving targeted consumer strategy execution and evaluation. Joining us for this interview is Louise Long, Customer Experience Manager, NAB. We all talk about wanting to know and understand our customers but the trouble in a large organisation is that we are insulated from them. So instead, we become accustomed to relying on customer satisfaction surveys, research, mystery shops and focus groups, or we assume they just like us. The...

Duration:00:06:43

IQPC Podcast with Alex Schulz - Queanbeyan City Council

10/22/2009
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IQPC podcast interview with Alex Schulz, GIS Co-ordinator, Queanbeyan City Council, for IQPC's second annual Utilities Uncovered conference. Alex will present on Implementing and Managing a Stormwater Drainage Program Utilising GIS. A ‘Data’ Standard for Supply of Digital WAE (Works as Executed) Spatial & Data Components and the Automation of Extraction • History of WAE & its consequences • Collaboration • Existing standards • What our systems needed • Customisation • What we have done so...

Duration:00:11:01

IQPC Podcast with Chris Buck - Western Port Water

10/9/2009
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IQPC presents Utilities Uncovered: Ensuring Effective System Integration, GIS Mapping and Data Integrity. This is the podcast interview with Chris Buck, Asset Manager, Western Port Water. New legislative changes in 2009 in NSW make it mandatory to include ‘Dial Before You Dig’ into your underground planning. IQPC Australia's 'Utilities Uncovered' will provide an excellent opportunity for GIS, Geospatial, CAD and Operations Managers involved in utilities to meet, discuss and learn how to...

Duration:00:08:43

IQPC Podcast with Dominic Puiu - Dial Before You Dig

9/28/2009
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Welcome to the podcast interview with Dominic Puiu, NSW State Manager - Dial before you dig, for Utilities Uncovered 2010. Dial Before You Dig is a free national community service designed to prevent damage and disruption to the vast pipe and cable networks which provides Australia with the essential services we use everyday – electricity, gas, communications and water. New legislative changes in 2009 in NSW make it mandatory to include ‘Dial Before You Dig’ into your underground planning....

Duration:00:08:53

IQPC Podcast with Hugh Keithly - Hyder Consulting

8/21/2009
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CIQPC Australia presents Facade Design and Engineering - Evolving Sustainability & Innovation to Deliver Commercial Icons. IQPC Podcast with Hugh Keithly, Director - Facade Engineering, Hyder Consulting. In our interview, we explore facades of the future, the relationship between stakeholders involved from concept to construction, and Australia's role in delivering innovations in facade architecture. On the back of the phenomenal success of IQPC’s Façade Design & Engineering – Dubai...

Duration:00:12:36

IQPC Podcast with Susan Calvert - Dept Premier & Cabinet (NSW)

7/28/2009
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IQPC hosts Government Performance Monitoring and Accountability - our podcast with Susan Calvert, Director, Strategy and Project Delivery Unit (Department of Premier and Cabinet, NSW). Susan's presentation will explore 'Delivering better results across large and complex bureaucracies', and will cover a) Establishing strong accountabilities around shared goals, b) Developing structures that drive action, c) Buidling effective partnerships to deliver solutions, d) Providing an evidence base...

Duration:00:06:08

IQPC Podcast with Philip Wickenden (GE Money)

7/7/2009
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IQPC podcast with Chris Archer for Customer Analytics 2009. In this podcast Chris talks with Vice President - CRM, Philip Wickenden (GE Money). Philip will present at this years conference on utilising Customer Analytics and CRM capabilities to support business strategies through the changing environment - Highlighting the increased importance of the CRM in acheiving marketing and company wide objectives - Implementing strategies that minimise the degree that the economic recession will...

Duration:00:09:21

IQPC Podcast with Neil Fraser (Hutchinson 3G Australia)

7/1/2009
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IQPC Australia podcast with Chris Archer. In this interview, Chris talks with Neil Fraser, Head of Business Intelligence (Hutchinson 3G Australia). Neil is keynote speaker at IQPC's Customer Analytics 2009 conference in Melbourne this September. Neil will explore segmenting data for higher customer satisfaction, and manipulating and delivering data that drives business performance. Listen to us on Blogtalkradio, or visit www.iqpc.com/au/custanalytics

Duration:00:10:35