Blue Collar Proud Show

Last Show of 2018 On our 158th episode of the BCP Show, we recap our 2018 as well as the three-year history of the podcast as a whole. We also have a special announcement! In an effort to narrow our focus and to shift the podcast to a “quality over quantity” approach, we will be discontinuing our normal weekly schedule. We want to say thank you to all of our subscribers, and we hope to see you again whenever we post a new episode! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Mark StonerBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Merry Christmas! “The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done” – Simon Sinek. Today on our special Christmas episode of the Blue Collar Proud Show, we talk about the true meaning of leadership–the most important gift leaders can give their team is teaching them how to lead. The reason you’re a leader is so you can help others step up and be leaders too. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Christmas 2016BCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Jargon “Have you ever lost a sales opportunity because of the jargon you use?” Today on the BCP Show we talk to Tim Reed about communicating with customers, as well as making sure your team knows how to communicate with customers. Be intentional in your speech, so that simplifying your knowledge base can facilitate any potential sale. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! 086116118122136BCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Quick Response to Customers Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of immediacy when responding to customers. Quick customer engagement is a valuable part of the “speed-to-lead” business strategy. If you can wow your customers at every step, the customer is likely to spend more and spend again. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Home Service ChatsGood leadership isn’t just part of businessValue of Trying New ThingsBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Tech Focused People Skills Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work along side the employees with the best people skills, it can help them adapt to a more personal style suitable for a service business. Another training technique includes roleplaying, so that your technicians can simulate real life person-to-person situations. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Firing CustomersBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Thanksgiving Episode “In our daily lives, we must see that is is not happiness that makes us grateful, but the gratefulness that makes us happy.” Today on the BCP Show we talk about how taking a minute to reflect on life can impact your life and business. Even the not so great moments give us opportunities to learn, and gratefulness can make you a better leader! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! 49BCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Make Time to Grow "If there's one thing you need to grow your business, it's intentionality." Today on the show we talk to Tim Reed about the importance of setting aside time for business growth. With only twenty-four hours in a day, you may think you don't have the time to reach the next step for your company. But if you learn to manage what you do within the time that you have, you will be able to free up your day for learning and innovation. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! 086116118122136BCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Office Management "In any service business, the office manager is one of the most critical people to get right" Today on the show we talk to Brandi Biswell about the importance of your company's office manager. Having the right person managing your business will be the catalyst for controlled growth and healthy profits. A good manager has to know which lever to pull: when to hold somebody's hand, and when to let them go. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Firing CustomersBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Customer for Life "If you sell something, you make a customer today. If you help someone, you make a customer for life." Today on the show, we talk to Alan Rush about how building relationships with customers can help increase the bottom line for your business. Even if it's not the "big job," growing a base of trusting customers can help offset the on-again-off-again challenges of a seasonal business. our special BCP discount131132RushProfits.comBCP Nation Facebook Groupsparkmarketer.comBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

The New Flat Rate Today on the show we talk to father-daughter team, Rodney Koop and Danielle Putnam, of The New Flat Rate. We cover everything from their early days in business and the importance of letting go so you can grow to the different ways family members remember the same story. Plus, you'll hear all about menu pricing systems for contractors and how they can eliminate your reliance on technicians to sell/upsell. You won't want to miss this one. our special BCP discountThe New Flat RateBCP Nation Facebook Groupsparkmarketer.comBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

The Value of Trying New Things “It’s really hard to recognize failure if you’re so busy recognizing what you’ve achieved.” Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of learning from your business failures and applying what you learn toward positive business growth. Don’t let the fear of failure keep your business from reaching its full potential. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Home Service ChatsGood leadership isn’t just part of businessBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Firing Customers "When you're first talking to a customer in the sales process, one of your jobs is to ensure this becomes a good fit for your entire team." Today on the show we talk to Brandi Biswell about firing customers when things go wrong. Learn how discussing your company's core values with a potential customer can help set expectations before your working relationship begins. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Women in Blue Collar TradesBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Tracking and measuring "When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates." - Pearson's Law. Check out the final installment in our series with Danny Kerr of Breakthrough Academy. Today we're talking about budgeting. Be sure to check out our other episodes on time management and hiring! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! free downloadhereBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Your team determines your traction We hear from almost every company we talk to that hiring is their biggest problem, but no one seems to be dedicating time to recruitment and instead they're just hoping for the best with some Craigslist ads. Before anything else, set aside real time to dedicate to real recruitment. To learn the next steps, check out today's conversation with Danny Kerr of Breakthrough Academy. He'll be back again next week for a conversation on budgeting. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! free downloadhereBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Do you have a growth plan? A lot of business owners wing it as they go along and that works up to a point. But a truly successful business doesn't happen by chance, it's the result of an intentional growth plan. Today we talk to Danny Kerr of Breakthrough Academy about the essential skill of time management and how it contributes to a business's success and growth. Check in again next week for our continued conversation with Danny about hiring, and again the next week for our last installment on budgeting! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! free downloadhereBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Using Your Business to Give Back Today on the show Carter and Taylor talk about the importance of using your business to give back. Not only does participating in your community's charitable endeavors make you feel good about what you're doing, but it's a great culture-building opportunity for your team and it can have positive business benefits, too. Plumbers Without BordersWarrior HorseSweep Away Cancer - Shop for a CureBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount!

Saving a Toxic Culture Is your culture driving employees and customers away? Today we talk to Hope Stevenson about how to prevent a culture from getting out of control and salvaging a culture that has turned toxic. Creating and sticking to core values, being open and honest with yourself and your employees, and holding yourself accountable is just the beginning! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! 111127BCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Bracing for the Busy Season Most service businesses have some level of seasonality that owners need to negotiate. Today we’re talking to Chuck Roydhouse of The Roydhouse Effect about how to best prepare for the busy season and be proactive rather than reactive. Listen in to find out the keys to being ready to embrace the flood, manage the workload, and even out the feast and famine cycle. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! The Roydhouse EffectHow to Prepare for the Slow SeasonBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Branding & Promotional Strategies That Actually Work Branding is so much more than just coming up with a catchy company name. Companies have to think bigger than having just a single logo and a handful of business cards. Check out what Kimble Bosworth, our resident brandmom, has to say about branding and promotional strategies that actually work! This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Proforma PrintelligenceBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app

Be smart enough to get out of your own way! Get out of your own way! Past failures, comparison culture, and failure to implement can keep business owners stuck in their ruts. Tune into today’s episode with Jerry Isenhour to find out how to get out of the weeds and get back to what you do best. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to John Ceaser of Ceaser Chimney! Thanks for your review of Closing Commander — we’re so glad it’s working out for you! CVC CoachingFailing ForwardBCP Nation Facebook GroupBlue Collar Proud: Ten Principles for Building a Kickass Business You LoveFREE BCP Show app