Verizon Business | Connected Social Media

As one of the nation’s leading providers of communications services through the E-rate program, Verizon Business has worked with K-12 educators over the past decade to expand the availability of advanced services. E-rate, a program directed by the Federal Communications Commission, is designed to help school districts and libraries across the United States obtain affordable […]

Verizon Business has undertaken an extensive billing transformation project focused on providing a world-class customer experience for its large-business and government customers. By reducing the number of billing systems, enhancing self-service options and offering a single billing platform across virtually all accounts, the company has raised the bar on billing performance. Dave Landry, executive director […]

Learn how Verizon Business’ application content management service is helping customers, such as the Welsh Assembly Government, quickly, securely and easily update online content through a simple and intuitive Web interface. In this podcast, Arjan Van Proosdij, senior product marketing manager – IT solutions and hosting, Verizon Business, is joined by Stuart Fitzgerald, head of […]

Collaborative technologies ranging from conferencing, voice-over-Internet protocol and mobility offer large-business and government customers around the globe the opportunity to reduce costs, enhance employee productivity, streamline business processes and decision making and strengthen eco-friendly initiatives. Featuring comments from Verizon’s Denny Strigl, president and COO, and Nancy Gofus, senior vice president – global business products, as […]

Facing the daunting challenge of keeping 31,000 students and 12,000 faculty and staff informed during events that potentially threaten campus safety, the University of Pittsburgh turned to Verizon Business to deploy an automated notification service. Jinx Walton, director of computing services and systems development for the University of Pittsburgh, discusses her organization’s evaluation of several […]

Verizon Business is expanding its Managed WAN Optimization Services portfolio to help improve the performance of widely used business applications such as enterprise resource planning, customer relationship management and collaboration tools to users around the globe. Verizon Managed WAN Optimization Services, now available on Cisco and Juniper Networks platforms, provide relief to organizations who require […]

Unified communications and collaboration (UC&C) – the integration of business telephony and information technology (IT) applications – enables corporate users to communicate more effectively and collaborate more easily. Yet, many global enterprises are challenged by the complexities of moving to UC&C. Mike Marcellin, vice president of global product marketing for Verizon Business, explains the growing […]

School districts across the nation are upgrading legacy networks to converged Internet protocol (IP) networks, paving the way for the introduction of new advanced capabilities, such as voice-over-IP and distance learning. Designed to enhance the learning experience and access to information for students, IP networks deliver the crucial speed and reliability that enable truly collaborative […]

The 2008 Digital States Survey, conducted by the Center for Digital Government and sponsored by Verizon Business, highlights how state governments across the United States use technology to serve constituents and streamline operations. Based on responses from state officials, the comprehensive study examines best practices used by state governments to leverage investments in technology to […]

Thing5, a leading provider of software-based messaging services to the hospitality industry, is leveraging Verizon Business’ IP networking to offer cost-effective and reliable services via software-as-a-service (SaaS) to hospitality chains such as Extended Stay Hotels, La Quinta and LXR Luxury Resorts & Hotels. David Thor, managing director of Thing5, discusses his firm’s deployment of Verizon […]

Verizon Business recently launched its global billing report, the newest addition to the company’s suite of online self-service billing applications. Delivering a practical and environmentally friendly alternative to paper-based billing and reporting, the global billing report provides Verizon Business’ multinational customers with a convenient way to view, monitor and analyze worldwide communications expenses. This podcast […]

CIOs are faced with a wide range of opportunities and challenges. Verizon Business recently interviewed several information technology (IT) professionals about the most-pressing IT challenges facing their organizations and this podcast features highlights of their responses. Representing a broad mix of vertical markets – education, government, manufacturing and services – these comments offer valuable insights […]

A recent Verizon Business and IR Magazine study shows that 87 percent of investor relations professionals believe that companies can improve long-term shareholder value through better carbon management, and that communications technologies can help achieve overall corporate social responsibility goals. The study looked at the drivers – governmental, regulatory, stakeholder and financial – that are […]

Effective collaboration is critical to the success of large businesses and a key challenge for information technology executives. A new managed service now available from Verizon Business – Verizon Managed Wireless LAN Service – enables business and government entities to take full advantage of wireless technology by extending mobility into the workplace to enhance employee […]

With sophisticated hackers at large worldwide, and volumes of mission-critical data riding on corporate networks, Internet security threats pose more of a risk than ever before for large business and government customers. This podcast discusses how enterprises can protect networks and sensitive data with Verizon Business’ Internet Dedicated Access with Vulnerability Management bundle. Paula Rhea, […]

Emergency management personnel require seamless communications during times of crisis to rapidly coordinate assessment of and response to natural disasters and man-made events. Up until now, direct communications between federal, state and local first responders has been challenging due to disparate, and often, incompatible systems. Chuck Vick, manager of emergency communications product marketing for Verizon […]

Through the addition of Open Hosted Speech Services (OHSS) to its portfolio of contact center solutions, Verizon Business is offering enterprise and government customers a new level of control and flexibility over speech applications, while still enjoying the reliability and scalability associated with a hosted solution. In this podcast, Tom Smith, senior product manager of […]

Global enterprises require a flexible enterprise mobility strategy that enables on-the-go employees to easily, rapidly and securely connect to corporate resources in a seamless manner. As a leader in delivering global enterprise mobility solutions, Verizon Business offers a comprehensive array of enterprise mobility services that can deliver big benefits to business in terms of enhancing […]

Learn how three diverse organizations – Plateau Systems, EquiLend, COOP Systems – outsource their IT needs to meet critical business objectives, including driving revenue, expanding globally, and better serving their customers. This video podcast features Shelly Heiden, executive vice president of global operations of Plateau Systems; Benjamin Glicher, chief technology officer of EquiLend; and Christopher […]

Experts estimate that four in 10 businesses do not have a business continuity plan. To address this critical business requirement in today’s hyper-connected global economy, Verizon Business offers a comprehensive suite of industry-leading global business continuity solutions. In this podcast, Jonathan Nguyen-Duy, director of risk management solutions, Verizon Business, discusses some of the fundamental processes […]