NetSupport Radio

In this episode, you will gain five tips to help design learning experiences that work for all primary school students using the principles of Universal Design for Learning (UDL). Tip 1: Teach children to use accessibility features of tablets and computers independently Tip 2: Record your teaching and your modelling Tip 3: Encourage autonomy and offer choices Tip 4: Use AI to help you plan and provide sequence activities Tip 5: Know your children About our guest: Hollie is the Deputy Head of Knockhall Primary School and an Apple coach. She is an active member of her Trust's AI Working Party, where she contributes to the development and implementation of responsible AI practices. She worked previously as a KS2 lead and spent many years as a KS2 teacher. Hollie’s school has 1:1 iPads for children across the school and works closely with staff to embed iPad use meaningfully across the curriculum, ensuring use aligns with pedagogical goals and supports diverse learner needs. She has recently been supporting the use of safe and effective AI within the school’s planning to support Universal Design for Learning. She supports colleagues in using AI tools for lesson planning, resource creation, and assessment, while maintaining a focus on ethical use and the importance of teacher ownership. LinkedIn: https://www.linkedin.com/in/hollie-benfield-194930119/

In this episode, you will gain five tips for creating a culture where staff and students can have important and open conversations about online behaviours. These practical strategies will help you to work collectively to keep students safe online. Tip 1: Embed e-safety everywhere Tip 2: Pause and think Tip 3: Go beyond ‘stranger danger’ Tip 4: Foster a ‘tell me’ culture Tip 5: Loop in parents Learn more about our podcast: https://www.netsupportsoftware.com/listed-podcast/ About our guest: Farrah Khalifa is an experienced educator who has been teaching for over ten years in secondary education. As Head of Computer Science and eSafety Lead, she is passionate about empowering young people with the skills to thrive in a digital world. Farrah is committed to bridging the gender gap in STEM and actively promotes diversity and inclusion in computing. She actively tries to inspire underrepresented groups to pursue tech-related pathways. Alongside her teaching, she leads on eSafety, helping students navigate the online world safely and responsibly. She aims to support a future where all learners feel confident and represented in digital spaces. Connect with Farrah: LinkedIn: https://www.linkedin.com/in/farrah-khalifa-6a834526a/ X: @MrsFKhalifa Bluesky: @mrsfkhalifa.bsky.social

In this episode, you will gain five tips for how to use AI creatively in the classroom from app design to creating a co-teacher. These practical strategies will help you utilise AI tools to aide student projects and enhance classroom engagement. Tip 1: Power up independent learning with Google LLM Notebook Tip 2: Create quickfire learning tools with Canava Code Tip 3: Build real-world skills with Gemini Canvas Tip 4: Co-teacher with ChatGPT Tip 5: Give opportunity for student input Learn more about our podcast: https://www.netsupportsoftware.com/listed-podcast/ About our guest: Ivan Langton is a forward-thinking educational leader with over two decades of experience across UK and international schools. Currently based in Oman, he serves as Assistant Headteacher at The Sultan’s School. Known for bridging the gap between EdTech and classroom practice, Ivan specialises in digital governance, AI integration, and MIS leadership. He has presented at global conferences including BETT London and Oman2040. Passionate about creating engaging, purposeful learning environments, he combines strategic insight with a hands-on approach. Outside the classroom, he’s a family man, avid reader and a proud ambassador for the power of purposeful technology. Connect with Ivan: https://www.linkedin.com/in/misterel

In this episode, you will gain five tips for improving your sustainability using technology and how to ensure you use your technology sustainably, from tracking energy consumption to reviewing how you can extend the lifespan of your devices. Tip 1: Track and monitor energy consumption Tip 2: Review if you can extend the lifespan of your devices Tip 3: Approach the use of AI sustainably Tip 4: Empower students through educating them on technology and sustainability Tip 5: Encourage staff and students to connect with the outside world Learn more about our podcast: https://www.netsupportsoftware.com/listed-podcast/ About our guest: Emma Darcy is Director of Technology for Learning at Denbigh High School in Luton and winner of the Gold National Teaching Award for Digital Innovator of the Year and Global EdTech Award for Most Impactful Senior Member of Staff. She works part time as a consultant supporting other schools and Trusts across the country with AI and digital strategy and is also a Trustee for Apps For Good, a Workstream Lead for the A.I. in Education initiative and a member of the Digital Futures Group. Connect with Emma: LinkedIn: https://www.linkedin.com/in/emma-darcy-9b770828/ Bluesky: ‪@darcyprior.bsky.social‬

Welcome to the first episode of the ListEd podcast! A practical education podcast that gives listeners 5 actionable tips to put into practice each episode on important topics in education. In this episode, you will gain five tips for beginning your AI journey. These practical strategies will help you to develop your understanding of and confidence with using AI in the classroom one step at a time. 00:14 - Introduction 00:37 – Tip 1: Know the basics 01:19 – Tip 2: Start small 01:51 – Tip 3: Use what works for you 02:16 –Tip 4: Connect on social media 02:59 –Tip 5: Get your students involved 03:21 – Summary Learn more about our podcast: https://www.netsupportsoftware.com/listed-podcast/ About our guest: Aileen Wallace is a Modern Studies teacher with nearly 20 years of classroom experience in Scottish secondary schools. She’s curious but cautious about how AI and EdTech can support learning, and I share honest reflections and practical tips on her blog, AI with Aileen. She has contributed to national conversations about AI in education, presented at conferences and webinars, and is proud to still be learning alongside her students. She focuses on what actually works in a real classroom - no jargon, no gimmicks. Just useful ideas that make life a little easier for teachers and better for learners. Connect with Aileen: https://www.linkedin.com/in/aiwithaileen/

In this episode, Gemma Gwilliam, Head of Digital Learning, Education and Innovation for Portsmouth: The digital City Project, shares her advice for leading change management at scale. In this episode you will learn: 1. Top tips for ensuring implementation actually works 2. How to support staff who may be reluctant to change 3. Best ways to communicate change to staff to ensure everyone is on board You can learn more by connecting with Gemma on LinkedIn: https://www.linkedin.com/in/gemmagwilliam/

In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Kat Cauchi - Community Engagement Manager at NetSupport interviews students from Denbigh High School, Azzahra Ali and Ibrahim Alam. In this episode Azzahra, Ibrahim and Kat talk about the importance of positive climate change action in schools and why it's everyone's responsibility. Azzahra and Ibrahim share their top tips for schools to make small steps that have a big impact, and they talk about their projects in school where they have utilised technology for environmental benefits. You can connect with Denbigh High School, Luton, on: LinkedIn: https://www.linkedin.com/company/denbigh-high-school-luton-bedfordshire X @DenbighHigh

In this special Bett 2025 edition of the ‘Insights with NetSupport’ podcast, Mark Anderson - Head of Education at NetSupport, interviews Professor Miles Berry - Professor of Computing Education at the University of Roehampton. In this episode, Miles and Mark discuss computing education for trainee teachers explaining how the foundations of digital literacy skills (and particularly AI literacy skills) are needed to keep learning at the heart and centre of anything teachers and students do with technology. They also touch on how the 'learning struggle' should be part of this, that AI shouldn’t be used to make things ‘too easy’. Miles also shares what he would like to see more of in the UK computing curriculum. You can connect with our guest, Miles Berry on Bluesky at @milesberry.net

In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Mark Anderson - Head of Education at NetSupport interviews James Fraser-Murison - Director of Fraser Esports. In this episode, Fraser and Mark discuss the benefits of esports and how the esports curriculum can equip leaners with essential skills for the future of work. They also discuss misconceptions about the subject and how esports it's a great opportunity to bring back joy in learning. You can connect with Fraser on: LinkedIn: James Fraser-Murison BlueSky: theesportsteacher

In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Mark Anderson - Head of Education at NetSupport, interviews Karen Wespieser MBE - COO at Teacher Tapp. In this episode, Karen and Mark talk about research into what AI tools teachers are using and if this is the gateway to better EdTech. They also talk about building community across schools with shared data and understanding of how teachers feel about what's happening in education. You can connect with Karen on: LinkedIn - Karen Wespieser X - @karenwespieser BlueSky - @karenwespieser

In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Kat Cauchi - Community Engagement Manager at NetSupport, interviews Iryna Kazanchuk - Lead Market Analyst at Futuresource Consulting. In this episode, Iryna and Kat talk about the journey toward net zero in education and how EdTech can help. Iryna shares how educational technology is a powerful catalyst for reducing carbon emissions and promoting sustainable practices and the small steps schools can start to take towards environmental responsibility. You can connect with Iryna on LinkedIn: : https://www.linkedin.com/in/irynakazanchuk/

In this special Bett 2025 edition of the ‘Insights with NetSupport’ podcast, Mark Anderson - Head of Education at NetSupport, interviews Rick Cowell - Founder and Director of the Association of Network Managers in Education (ANME). In this episode, Rick and Mark talk about the power of networking. Rick also talks about his background as of working as a Network Manager in schools for 20 years; and how what he needed the most during that time was contact with other people which was the driver for founding the ANME. You can connect with Rick on: LinkedIn: https://www.linkedin.com/in/richcowell X: @TheANME / @ANME_Rick BlueSky: @TheANME / @ANME-Rick

In this special Bett 2025 edition of the ‘Insights with NetSupport’ podcast, Kat Cauchi – Community Engagement Manager at NetSupport, interviews Joanna Hughes – Group Director of EdTech and Ronan Mc Nicholl – Head of Digital Learning at Berkhamsted School. In this episode, Kat, Jo and Ronan talk about the latest smart phone policy changes in the UK and recent research into the impact of smart phones on children and young people. Ronan and Jo share about their own procedures in school regarding phones and the key information parents should know about children and smart phones. You can connect with Jo and Ronan at: LinkedIn: https://www.linkedin.com/in/jo-hughes-73400b236/ https://uk.linkedin.com/in/ronan-mc-nicholl-89a69a1a2 X: @RonanMcNicholl BlueSky: @ronanmcnicholl.bsky.social

In In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Kat Cauchi - Community Engagement Manager at NetSupport interviews Roddy Peters - Group Head of Digital Skills at Windsor Forest College Group. In this episode Roddy and Kat discuss how educators can make the most of AI tools and why it's important not to be afraid to make mistakes. Roddy also talks about Winnie, the first private FE chatbot and the impact it is making across Windsor Forest College Group. You can connect with Roddy on: X: @Roddypeters LinkedIn: https://www.linkedin.com/in/roddypeters Bluesky: @roddypeters.bsky.social

Mini is a Strategic Technical Consultant, based in London, with over 15 years experience in the IT Managed Service Provider space specialising as a Technical Lead in AI & Cyber Security. She often gets referred to as a ‘unicorn’, someone who is personable, curious, outcome based and up-to-date with industry trends. Mini is a TechWomen100 Award Winner, a STEM Ambassador and a Senior Presales Leader backed with official leadership accreditations. Overall Mini is an insightful, innovative, and commercially astute individual, who combines excellent collaborative, client engagement, and works with organisations to unlock the art of the possible and in simplifying a path forward using technology. Here are some of the questions we asked Mini: Can you please introduce yourself and tell us about your role? What does your role involve? Can you tell us a little about who you are outside of work? How did you get into your role? What are your favourite aspects of your role? What has your experience of working in technology been like? You’ve experienced an acquisition in the past, can we talk more about that? What have been some of the benefits and challenges of working in tech? What are some of your favourite achievements? What is your advice for someone who was interested in a career like yours? What change do you want to see in the tech industry and how do we get there? Connect with Mini to learn more: LinkedIn Instagram

In this episode Kat interviews Victoria Lynch. Victoria is a chronically online Social Media coordinator with experience managing socials for software, construction, hairdressing and hospitality sectors. When she’s not working she’s usually hanging out with her four-legged bestie, Buster. Here are some of the questions we asked Victoria: Can you please introduce yourself and tell us about your role at NetSupport? Who are you outside of NetSupport? How did you get in to your role? What interested you in social media? What are the benefits and challenges of your role as a social media coordinator? What are your favourite parts of your role? What would you suggest to someone who was interested in a role like yours? Connect with Victoria to learn more: LinkedIn: www.linkedin.com/in/victoria-lynch-ab534418b/

In this episode Kat interviews Heather Vaters and Katharine Vafaei. Heather has over 30 years experience in the IT industry, securing the trust of both national and international companies and works diligently to build and maintain strong client relationships. When she isn't at the office, Heather wields paint brushes and power tools, renovating and decorating a Century home with her husband in a hamlet located in the GTA. She's happiest cooking over her beloved gas range, reading and snuggling with her dogs. Katharine started working at NetSupport Canada in 2005 as the Treasurer/Controller. Since then, her role in the company has expanded to include support to the Sales and Marketing team. Katharine is an integral part of the Canadian operation. Katharine is also a busy mom of two, with both children that are actively involved in everything from Ballet, Gymnastics, Go Kart racing and hockey. Here are some of the questions we asked Heather and Kat: Can you please introduce yourselves and tell us about your roles at NetSupport? Who are you both outside of NetSupport? How did you get into your roles? What are some of your favourite aspects about your roles? What has your experience been like working in a tech company (benefits and challenges)? What would be your advice for someone interested in working in a role like yours or in a tech company?

In this episode Kat interviews Alexandria Davis. Alexandria serves as a Customer Experience Manager at NetSupport Inc. Starting at NetSupport in 2022, Alexandria is a valued team member that consistently exceeds her goals in retention, collaborates with her team to ensure customer success and attends technology conferences to spread awareness, connect with customers and provide demos. She believes that entering the technology industry is ideal even if your education or background didn’t originate there. Alexandria is a firm believer in expanding your network to get to your ideal role. She is more than happy to connect on LinkedIn to offer any assistance she can. Here are some of the questions we asked Alexandria: Can you please introduce yourself and tell us about your role at NetSupport? Connect with Alexandria to learn more: LinkedIn - / alexandriardavis

Aurea is dedicated to driving new business growth and supporting existing clients. Her role involves expanding product usage, introducing new solutions that align with clients’ business objectives, and addressing their evolving needs. She began her career in sales and eventually transitioned to the educational sector, working for a company committed to fostering a love of reading and learning. NetSupport was the next logical step as it allowed her to continue working with educational organizations as well as expand into the corporate world. Being able to provide the right solution that helps meet the needs and goals of a company brings her personal satisfaction. Outside of work, she is an avid reader and a member of a trivia team that regularly competes at both local and national levels. Cooking and baking, especially with music playing in the background, are some of her favorite pastimes. She also enjoys hiking with her daughter when the weather permits. Here are some of the questions we asked Aurea: Connect with Aurea to learn more: LinkedIn