The Business of Healthcare Podcast

In this episode, host Dan Karnuta and guest Dr. Britt Berrett focus on the need for physicians to have business acumen in an increasingly complex U.S. healthcare system. Berrett, co-founder and first host of The Business of Healthcare Podcast and current managing director and teaching professor of the Healthcare Industry Collaborative at Brigham Young University, shares his insights on the evolution of healthcare after the COVID-19 pandemic and the increasing corporatization of the industry. Berrett points out that healthcare is no longer just a clinical profession. It now requires strong business acumen to understand revenue cycles, private equity involvement, and new technologies like telemedicine and artificial intelligence. Karnuta is director of the Professional Program in Healthcare Management at The University of Texas at Dallas Naveen Jindal School of Management.

In this episode, host Dan Karnuta welcomes Nick Hut, senior editor at the Healthcare Financial Management Association. They do a deep dive into the Change Healthcare cyberattack: what happened, who was affected, temporary and long-term fixes, the impact on stakeholders — including patients — and what lessons were learned from a disaster that affected one third of Americans. Professor Karnuta is the director of the Professional Program in Healthcare Management at the Naveen Jindal School of Management at The University of Texas at Dallas. Links: HFMA’s Voices in Healthcare Finance podcast

In this episode, Dr. Bob Kaiser welcomes Dr. John R. Mehall back to the show for a discussion about what the former cardiac surgeon and current entrepreneur has been doing since his last appearance on The Business of Healthcare Podcast’s Episode 43 in August 2019. They also discuss non-clinical career options for physicians, including advice on how to do the self-reflection necessary to make a successful transition, and the physician shortage that exists in the U.S. Mehall is president of Innovative ECMO Concepts, a company that provides training and expertise related to extracorporeal membrane oxygenation (ECMO), a cardiac and respiratory life-support system. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.

In this episode, host Dr. Bob Kaiser welcomes Aaron Bujnowski, FACHE, president of the North Texas Chapter of the American College of Healthcare Executives (ACHE). They take a deep dive into the workings of ACHE, a 48,000-member organization dedicated to advancing leaders and the field of healthcare leadership excellence. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.

In this episode, host Dr. Bob Kaiser welcomes Mohamad Elwazer, founder and CEO of linedanceAI, to discuss artificial intelligence and how it can best be implemented in healthcare.

Nurse entrepreneur and change leader Rebecca Love joins host Dr. Bob Kaiser to discuss the challenges faced in the nursing profession and how to use innovation strategies to transform it. They also discuss the role of the Commission for Nurse Reimbursement, an organization Love started that works to address staffing shortages in the profession and change how Medicare reimburses health care systems to better reflect the work that nurses do. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.

Benjamin Fee, a health law attorney with Hall, Render, Killian, Heath & Lyman, P.C., joins host Dr. Bob Kaiser for a discussion about hospital pricing transparency. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management. Links discussed in this episode: https://apl.utdallas.edu/2021/09/30/the-ongoing-saga-of-hospital-price-transparency/https://turquoise.health/

Eric Bricker M.D., who appeared on episode 49 of The Business of healthcare Podcast, returns to discuss with host Dr. Bob Kaiser various topics, including realigning healthcare incentives, integrated health plans, the concept of a klugeocracy — an assortment of ill-suited patches and quick fixes — whether healthcare is a business, and the creation of pockets of excellence in the industry. Bricker is the chief medical officer of AHealthcareZ.com, which offers 400+ educational videos related to healthcare finance. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.

In this episode, Amit Khanna, senior vice president and general manager of Salesforce’s Health & Life Sciences division, and host Dr. Bob Kaiser delve into the fascinating transformation happening within the healthcare industry, driven by the integration of Customer Relationship Management (CRM) systems. The episode explores how CRM technology, originally designed for business-client interactions, is being leveraged to "consumerize" the healthcare system, ultimately benefiting both patients and healthcare providers.

In this episode, cybersecurity expert Joshua Spencer joins host Bob Kaiser for a look into the challenges and opportunities related to maintaining information security in the healthcare ecosystem. Spencer is founder and CIO of FortaTech Security after having served as CTO of UT Southwestern Medical Center for more than 12 years.

Amy McDonough, managing director and general manager of Fitbit Health Solutions at Google, joins host Dr. Bob Kaiser for a discussion about how wearable technologies are helping transform the “sick care” industry into a true healthcare industry. Links: Published Research 3rd Party Studies Fitbit User Analysis AFib & the Fitbit Heart Study

In the episode, Dr. Amy King, executive director of West Coast University -Texas in Richardson, joins host Dr. Bob Kaiser for a discussion about the nurse’s critical place in the healthcare ecosystem.

Jonathan K. Henderson, business services division chair and corporate & transactional chair at Polsinelli, an AM Law 100 law firm, joins host Dr. Bob Kaiser for a look into sustainability as it relates to the healthcare industry. Their conversation focuses on Henderson’s white paper, “Health Care ‘Prime’: Patient-Centered Sustainable Health Care.”

In this episode, host Dr. Bob Kaiser speaks with Shiv Gaglani, co-founder and CEO of Osmosis.org. They discuss why Gaglani and his co-founder Ryan Haynes paused their medical-school studies to tackle the building of a modern healthcare education platform and how Osmosis grew it into a user base of more than 3 million students. The episode was recorded on Rare Diseases Day. They discuss the initiative that the company launched to raise awareness of rare diseases through its Year of the Zebra newsletter.

In this episode, host Dr. Bob Kaiser welcomes Dr. Ali Parsa, founder and CEO of Babylon Health, a digital-first healthcare company that uses artificial intelligence to monitor its patients. They discuss how AI and a digital-first approach can help disrupt the industry and turn it from its current fee-for-service model into value-based health care.

In the episode, host Dr. Bob Kaiser has a conversation with Chanda Hinton, founder and executive director of the Chanda Plan Foundation and the Chanda Center for Health. After a spinal cord injury left Hinton paralyzed at age 9, she encountered a healthcare system that was ill-equipped to care for persons with long-term physical disabilities. She founded her organizations to deliver integrative therapy, primary care and other complementary services and resources to improve health outcomes and reduce healthcare costs for persons with physical disabilities. The organization also offers educational resources and advocates legislatively to change laws to remove barriers to care. Learn more at IAmThePlan.org and Disability Competent Care Online Course for Healthcare Professionals.

In this episode, Dr. Hubert Zajicek joins host, Dr. Bob Kaiser, to discuss innovation and entrepreneurship as they relate to healthcare. Zajicek is a physician, CEO, founder, and partner of Health Wildcatters, a Dallas-based healthcare accelerator.

In this episode, host Dr. Bob Kaiser welcomes an alumna of The University of Texas at Dallas and the Naveen Jindal School of Management to the podcast. Dr. Sara Mahmood, BS’11, MS’16, is the founder and owner of brush365, a dental practice that has four locations throughout the Dallas-Fort Worth Metroplex. The Dallas Business Journal listed Mahmood among its 40 Under 40 2022 honorees. She and Kaiser discuss this accolade and why integrity is at the core of the company’s mission.

In this episode, Amy Brown, founder and CEO of Indianapolis-based Authenticx, joins fellow Hoosier and show host Dr. Bob Kaiser for a look into how the machine learning tools her company offers can help healthcare leaders process customer feedback at scale — phone calls can number in the millions — and break them down to provide direction for improving the customer experience.

In this episode, guest Tina Burbine, vice president for care innovation & enterprise analytics at HealthLink Advisors and host of Let’s Talk Data! podcast, joins host Dr. Bob Kaiser for a discussion about the Hospital-at-Home healthcare delivery pathway which allows some patients to receive acute-level care in their homes rather than in a hospital.