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Working Smarter

Education Podcasts

VillageMD’s Working Smarter vodcasts distill the avalanche of legal information down to the key points that matter most to you and your practice. Short, engaging, and directly relevant to daily work, these episodes give you the information you need to navigate and succeed in value based care.

VillageMD’s Working Smarter vodcasts distill the avalanche of legal information down to the key points that matter most to you and your practice. Short, engaging, and directly relevant to daily work, these episodes give you the information you need to navigate and succeed in value based care.

Location:

United States

Description:

VillageMD’s Working Smarter vodcasts distill the avalanche of legal information down to the key points that matter most to you and your practice. Short, engaging, and directly relevant to daily work, these episodes give you the information you need to navigate and succeed in value based care.

Language:

English


Episodes

The Barbara Streisand Effect: Dealing with Negative Online Reviews

2/5/2020
Pop quiz: Imagine a patient just left you a terrible online review on Yelp. What do you do?! We are joined by one of our experts, Amanda Skerski, who is VillageMD Vice President of Marketing and Communication. We will walk you through what you can do, what you shouldn't do, and some practical tips……and what Barbara Streisand has to do with all of this! Thank you to all of our loyal listeners, or as we call them, Smarties! Send us a picture of you listening to sharon@villagemd.com, and you...

Duration:00:09:58

The Ultimate Guide to Checking Nursing Home Abuse

1/22/2020
Heads Up! CMS is now reporting incidents of abuse and neglect at nursing homes. Your patients and their families can see this report, and probably have some questions! We are joined this week by Andrea Osborne, VillageMD Vice President of Post-Acute Care. In a few short minutes, Andrea tells us what we need to know about this new tool and how it can be used to inform/answer patients. Thank you to all of our loyal listeners, or as we call them, Smarties! Send us a picture of you listening...

Duration:00:11:59

Talking Tech with Mike Roberts

1/17/2020
We know our listeners are always interested in learning about the technology that transforms primary care! On this episode of Around the Village, we sit down with Mike Roberts, VillageMD’s Chief Technology Officer. The docOS program built by his team put VillageMD on the map as a tech focused healthcare start-up. Tune in to hear about Mike’s vision for docOS and what is coming next from our Technology team! Thank you to all of our loyal listeners, or as we call them, Smarties! Send us a...

Duration:00:11:00

2020 Changes in Physician Payment

1/8/2020
These CMS changes to the physician fee schedule are more good news for primary care! In this episode, we are joined by several special guests to walk us through these changes. We focus primarily on the codes that will significantly impact primary care physicians. All references and handouts are available on our website: https://vmdworkingsmarter.com/conversations/ Thank you to all of our listeners for your comments and feedback. We love hearing from you! We are now available on Apple,...

Duration:00:16:38

Billing Compliance Episode 2: The Proper Usage of Modifier 25 and 59

12/29/2019
Have you been confused by modifier 25 and 59 in the past? Trapped between a rock and a hard place with use vs not use? During this episode, we dive into when these modifiers can be used and give you context on how they may appear during your practice. We are joined by the VillageMD Director of Revenue Cycle, Kristi Lee, who lends us her physician billing expertise! If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter,...

Duration:00:12:45

Billing Compliance Episode 3: Incident To

12/29/2019
Have you ever been confused about incident to billing? When does it apply? What do you need to do to bill under this classification? In this episode, Working Smarter breaks incident to billing down to it’s simplest parts. We are once again joined by our VillageMD Revenue Cycle expert, Kristi Lee, to answer all of our questions. If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter, visit our website at:...

Duration:00:07:04

Opioid Update

12/29/2019
Regulations and Guidance are constantly changing. Opioid enforcement feels like it changes daily. We want VillageMD Working Smarter views to stay up to date on the latest information. We have provided a brief update to our previous opioid podcasts based on new information from the DEA. Thank you to all of our listeners for your comments and feedback. We love hearing from you! We are now available on Apple, Spotify, or wherever you get your podcasts. If you have a question, comment, if you...

Duration:00:03:27

Opioid Epidemic II: A Story of Deceptive Marketing

12/28/2019
In March 2019, the Sackler Deposition was unsealed and the American public learned of the level of deceptive marketing with opioids over the last decade. This week, we are joined by one of the Texas Assistant Attorney Generals, Pat Stein. She provides us with some inside information on the previous wave of litigation, the litigation that is currently ongoing, and how physicians can stay compliant in this rapidly changing environment. If you have a question, comment, if you want one of the...

Duration:00:17:52

Look Smarter in Meetings

12/28/2019
We know Medicare is complicated and dense, and nobody has time to read all 1000 pages. In this episode, we give a brief overview on different elements within Medicare that matter the most to your practice. If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter, visit our website at: https://vmdworkingsmarter.com/

Duration:00:11:31

Sunshine Act

12/28/2019
Starting in 2010, CMS “Let The Sunshine In” and now reports data about financial relationships between physicians and pharmaceutical companies (and others). In the episode, we explore the policy behind this change, advise you how to find what is reported about your practice, and discuss the impact of these rules.

Duration:00:07:04

Around the Village - Dr. Carpenter

12/19/2019
One of the best things about working with VillageMD is the opportunity to share experiences with primary care physicians across the country. In support of this, our Working Smarter team has created a new series: Around the Village. We will be interviewing physicians and VillageMD leaders from around the country and sharing their stories. It was our absolute pleasure to start with Dr. David Carpenter and his wife, Joanne Carpenter, from Humble, Texas. As you will hear, Dr. and Mrs. Carpenter...

Duration:00:08:26

HOPD Update

12/13/2019
Changes are coming fast in Health Law! We did a segment on the changes to Hospital Outpatient Department billing in January 2019. Just like we predicted, various hospitals and organizations filed suit about these changes. We recently got a final ruling and wanted to give our audience an update. This 3 minute overview will summarize what you need to know about the ruling and what changes to expect. Thank you to all of our listeners for your comments and feedback. We love hearing from you!...

Duration:00:04:11

Can Physicians Promote MA Plans?

12/11/2019
With the Medicare Advantage selection season upon us, we know marketing regulations can be confusing for everyone. In this episode, we are joined by Michael Adelberg, an attorney from Faegre, Baker, and Daniels. We provide a summary of how traditional Medicare differs from MA plans, and the dos and don’ts for talking with patients about these plans. Feel free to reach out to us if you have any further questions about this content. We are here to help you stay compliant! Thank you to all...

Duration:00:13:49

ED Avoidance

12/7/2019
What exactly is an avoidable emergency department (ED) visit, and how can we prevent it without discouraging proper ED use? Anywhere from 20% - 44% of patients will visit the ED this year. While some of these visits are for life-threatening emergencies, many could be safely treated in a primary care setting or prevented with timely services. VillageMD is working with Primary Care Physicians to implement tools that decrease these avoidable ED visits while improving patient care. This...

Duration:00:08:56

Physician Texting

12/3/2019
Fax machines are dinosaurs, phone calls are a thing of the past, and texting has become the king of communication. On this episode, answer the question: “can you text your patients?” It probably won’t surprise you that the answer is complicated. If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter, visit our website at: https://vmdworkingsmarter.com/

Duration:00:08:07

Around the Village - Thankful

11/27/2019
We wanted to wish you all a Happy Thanksgiving from our VillageMD family. In this special episode, we asked our staff and physicians about their highlights and what they are excited about for next year. What are you thankful for this holiday season?! Thank you to all of our listeners for your comments and feedback. We love hearing from you! We are now available on Apple, Spotify, or wherever you get your podcasts. Don’t forget to subscribe and leave us a rating or comment. If you have a...

Duration:00:03:35

New Codes for New Services

11/21/2019
Starting January 2019, CMS has approved new codes for services that primary care physicians perform. This episode provides more detail on these services, which were previously introduced in our first episode. This will provide you information on how and when these codes relate to your practice. If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter, visit our website at: https://vmdworkingsmarter.com/

Duration:00:12:23

Opioid Epidemic Impact On Your Practice

11/18/2019
The DEA says it has taken on the war on drugs from the streets to the pharmacy. On this episode, we explore the government response to the opioid epidemic. We talk with Hazel Manzano, MD, and Ed Rickert, BS Pharm, JD about DOJ enforcement against physicians for over-prescribing and the CDC guidelines for appropriate use of opioids. If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter, visit our website at:...

Duration:00:29:11

Zantac Advisory Notice

11/13/2019
You may be asking “how worried do I need to be about this Zantac recall”? The FDA released a notice outlining a concern for a probable carcinogenic chemical found in ranitidine and other similar heartburn medications. There have been manufacturer recalls, patients are switching their medications, and the FDA is currently investigating. We are joined by two VillageMD experts, Prasanga Lokuge and Saba Syed, to walk us through what is happening, what you need to tell your patients, and what to...

Duration:00:10:48

The Major CMS Changes You Need To Know

11/9/2019
Changes are coming from CMS that are going to impact healthcare providers at all levels! We want you to be prepared for what these are and how these will impact your practice. If you enjoy this content, please subscribe and stay tuned for more exciting compliance conversations from your favorite Legal Team at VillageMD. If you have a question, comment, if you want one of the samples we reference, or if you want to be a guest on Working Smarter, visit our website at:...

Duration:00:15:39