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The Multifamily Innovation® Show

Podcasts

Patrick Antrim, Founder and CEO of Multifamily Leadership, Producers of the Multifamily Leadership Innovation Summit, the Multifamily Women's Summit, and the Best Places to Work Multifamily® will bring you success strategies for Multifamily CEOs, executive leaders and aspiring leaders that want to drive high performance results for their portfolio.

Location:

Scottsdale, CA

Genres:

Podcasts

Description:

Patrick Antrim, Founder and CEO of Multifamily Leadership, Producers of the Multifamily Leadership Innovation Summit, the Multifamily Women's Summit, and the Best Places to Work Multifamily® will bring you success strategies for Multifamily CEOs, executive leaders and aspiring leaders that want to drive high performance results for their portfolio.

Language:

English

Contact:

8008038094


Episodes

Building Financial Expertise: A Key to Success in Modern Apartment Property Management

7/18/2023
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim welcomes Briant Carcamo, co-CEO of Vizibly and a seasoned real estate professional. They discuss the importance of building financial expertise within employees and the role of technology in up-skilling and re-skilling individuals. Briant shares insights on how technology can help make employees smarter and improve the overall employee experience. Tune in to learn more about the cutting edge advancements in the multifamily real estate industry. Apartment property managers can greatly benefit from the use of tools and technology, as they provide valuable data and insights to inform decision-making. This episode emphasizes the importance of translating data into actionable insights, which is the main purpose of implementing tools like business intelligence platforms or data analytics products. These tools enable property managers to analyze and understand various aspects of their business, including multifamily lead management, leasing funnels, and operational levers. However, the multitude of tools available in the multifamily technology landscape can overwhelm multifamily property managers. With so many options, it can be challenging for them to determine which tools are most valuable and will yield the best results for their specific circumstances. This highlights the need for property managers to carefully evaluate their tech stack and prioritize the tools that truly make a difference for their organization. Additionally, as multifamily owners face cashflow constraints, there may be tighter restrictions on technology spend. This further emphasizes the importance of property managers reevaluating their tech stack and focusing on tools that provide real value and contribute to the efficient and profitable operation of their properties. Leveraging tools and technology empowers multifamily companies to make more informed decisions, anticipate potential issues, and take proactive measures to prevent problems. By utilizing data and predictive insights, apartment owners and operators can better manage day-to-day operations and optimize their business outcomes. Timestamps: [00:02:07] Property managers and data analytics. [00:04:37] Staying competitive in property management. [00:07:31] Being proactive in property management. [00:10:11] Increasing Renewals for Properties. [00:13:45] Streamlining communication and execution. [00:17:50] How recommendations play out. [00:19:34] Transparency in task management. [00:23:04] Rethinking property management technology. [00:27:30] AI developments in property operations. [00:31:46] Increasing operational efficiency. [00:34:17] Being property management system agnostic. [00:38:06] Making property management more profitable. [00:39:12] Tracking multifamily success. Read: It is time to reimagine how to execute operating strategy in multifamily Connect with Briant: https://www.linkedin.com/in/briantcarcamo/ Visit https://www.vizibly.io/

Duration:00:39:50

Surviving the Storm: Navigating Hail Damage in Texas - A Guide for Multifamily Property Owners

6/22/2023
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim spends time with Marc Ness, founder of WeatherShield, who shares his expertise on protecting property investments during severe weather conditions. Marc, who has over two decades of experience in construction, investment, and insurance, provides insights on how to prepare for and handle weather-related property damage claims. He emphasizes the importance of understanding property insurance policies and claims processes to ensure maximum coverage and quick recovery. Marc stresses the importance of being proactive in addressing potential storm damage to minimize future insurance claims. He explains that by addressing and correcting storm damage immediately, property owners can prevent further damage and potentially avoid costly insurance claims. Also highlighted the importance of being aware of storm damage to avoid selling a multifamily property for less than its worth due to undisclosed damage. Being proactive and knowledgeable about storm damage can help multifamily investors make sound and smart decisions to minimize financial losses. Multifamily property owners have a duty to mitigate damage and should address any issues promptly to prevent further damage and ensure coverage by their insurance company. Multifamily investors can leverage insurance scenarios to make capital improvements without spending their own money. Acquisition teams need to look for properties that have the potential for found money in them where damage has occurred. By leveraging the insurance scenario, investors can get some capital improvements accomplished without spending capital improvement dollars. However, it's important for apartment investors to be proactive in these matters rather than reactive, and to have knowledge and awareness of their options. Additionally, having a sound risk preparedness plan in place as part of an asset management strategy is important. Hidden damages can be discovered by a trained eye, such as potential leaks, holes, cracks in vinyl siding, and broken windows. By being aware of these damages, apartment property managers can address and correct them immediately, preventing further damage and potentially reducing costs in the long run. Additionally, being aware of storm damage can help property owners file insurance claims and potentially receive compensation for damages. The episode also highlights the financial impact of storm damage, which can lead to the devaluation of assets and loss of return on investment. Having foundational knowledge and being aware of storm damage is crucial in making sound and smart decisions to minimize risk and potential costs. Timestamps: [00:00:00] Severe hailstorm in North Texas. [00:03:57] Severe storm damage. [00:09:13] Apartment building vulnerabilities. [00:12:14] Storm damage and multifamily property value. [00:16:04] Independent evaluation for storm damage. [00:20:41] Understanding deductibles in insurance for multifamily properties. [00:23:00] Insurance premium misconceptions. [00:29:36] Independent assessment for apartment property damage. [00:31:37] Contractor vs Adjuster Perspective. [00:36:24] Insurance claim mitigation in multifamily. [00:38:47] Focus on one thing. Connect: Marc Ness: https://www.linkedin.com/in/marc-ness-101bbb7a/ Patrick Antrim: https://www.linkedin.com/in/patrickantrim/

Duration:00:36:48

The Biggest Obstacles to Healthy Apartment Cash Flow

6/15/2023
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim provides an inside look at the most recent meeting of the Multifamily Innovation® Council. This Council is open to multifamily owners and operators with 1,500 units or more who are dedicated to driving innovation in the multifamily industry. The episode delves into the significance of comprehending the financial impact of a multifamily business and utilizing that knowledge to enhance productivity and improve the business. Antrim highlights that with the advancements in AI, there has never been a better time to reimagine a business. Furthermore, the discussion emphasizes the importance of educating employees about the financial picture early on in their careers and motivating them to invest in themselves and their skills. The ultimate goal is to elevate both the multifamily company and its employees, leading to a more successful and productive business. Antrim stresses the importance of defining success and understanding how it is perceived by different people in the company. Asking regional apartment managers, property managers, and other employees to define success and paying attention to whether it is activity-related, occupancy-related, or financial-related is an effective strategy. The episode also highlights the opportunity to educate employees about the financial picture early on in their careers and incentivize them to invest in themselves and their skills. By clarifying who the multifamily company is managing for, such as investors who could be teachers, firefighters, or first responders, employees can better understand the financial impact of their decisions and expect more from their company and themselves. Overall, the episode underscores the importance of defining success and ensuring that everyone in the company is aligned and working towards the same goals. Antrim also mentions the importance of incentivizing employees to learn financial skills and focusing on preventative measures for late rent payments in apartment communities to improve the business. One suggestion is moving the date for collection bonuses earlier in the timeline to encourage employees to be more proactive in addressing late payments. Antrim also emphasizes the importance of training multifamily employees on financial understanding at every level of the business and defining success based on financial metrics rather than just occupancy or activity. Additionally, Antrim discusses the idea of offering incentives to apartment residents for timely rent payments and including provisions in leases that allow for one free waving of a late fee in case of financial hardship. A focus on financial education and preventative measures can lead to improved business outcomes for the multifamily industry. Timestamps: [00:00:36] Cashflow obstacles for apartment operators. [00:06:33] Using negative energy in business. [00:07:26] Lease incentives for financial accountability. [00:11:28] Emotional collections during COVID. [00:15:28] Financial understanding in a multifamily business. [00:19:56] Car ownership and payments. Resources: Connect with Patrick: https://www.linkedin.com/in/patrickantrim/ Join the Multifamily Innovation® Council: https://multifamilyinnovation.com/multifamily-innovation-advisory-council/ Register for the Multifamily Innovation® Summit: https://multifamilyinnovation.com/

Duration:00:23:20

Standardized and Normalized Data in the Multifamily Industry

6/7/2023
Today on the Multifamily Innovation® Show, Patrick Antrim discusses the importance of standardized and normalized data in the multifamily industry with Elizabeth Braman, Co-Founder and CEO of Revolution RE. Elizabeth's company provides tactical insights and reporting for peak apartment performance. The episode also includes announcements for the Multifamily Innovation® Summit and the Multifamily Innovation® Council, which provides support and networking opportunities for owners and operators of 1,500 units or more. Patrick and Elizabeth discuss how using data for benchmarking, resident experience analysis, and risk management can help improve apartment property performance and retention. This includes analyzing year-over-year performance, team productivity, performance metrics, online reviews, sentiment, and emails to determine the health of a particular multifamily property. Data can be used to identify opportunities or potential weaknesses in multifamily property performance for risk management purposes. Other use cases for data include multifamily revenue growth, testing new technologies, and regulatory compliance. By having standardized data in the same environment and format, comparative analysis can be done to improve upon current practices and learn from the competitive set. Additionally, today's episode delves into the benefits of offering apartment amenities and experiences to residents, which can enhance their overall experience and increase retention. One way to measure their impact is by analyzing online reviews, which are the primary means by which most people find housing these days, especially within the multifamily industry. Positive reviews can lead to increased traffic from online leads, while negative reviews can have the opposite effect. Although determining the value of these offerings can be difficult, it is crucial to consider their overall impact on resident experience and retention. Elizabeth stresses the importance of having a structured and focused data strategy for multifamily companies to effectively use data and achieve results. She recommends starting by identifying which data sources to work with and setting achievable, measurable, and worthwhile goals. She also emphasizes the importance of involving everyone in executing the plan and committing to training and exploration. Time Stamps: [00:06:53] Clean data for AI applications. [00:09:55] Thinking about data today in the apartment industry. [00:13:01] Standardizing data for comparative analysis. [00:19:40] Using data to prove the multifamily business model. [00:28:47] Predictive analytics in real estate. [00:33:25] Rental property data challenges. [00:35:00] Small clients benefit from data. [00:43:17] Building a consistent multifamily brand. [00:44:09] Predictive models in property management. [00:48:26] Increasing value of products. [00:52:33] Responding to negative reviews. Resources: Revolution RE - https://revolutionre.com/ Elizabeth Braman - https://www.linkedin.com/in/elizabethbraman/ Patrick Antrim - https://www.linkedin.com/in/patrickantrim/ Multifamily Innovation® Summit - https://multifamilyinnovation.com/ Multifamily Innovation® Council - https://multifamilyinnovation.com/multifamily-innovation-advisory-cou

Duration:00:55:30

Multifamily Innovation® and the Role of Digital Transformation

5/24/2023
Welcome to the newest episode of The Multifamily Innovation® Podcast, your go-to platform for gaining an edge in the multifamily apartment industry. This episode is hosted by Patrick Antrim, the Founder, and CEO of Multifamily Leadership. In this episode, we are excited to share some key announcements and introduce our guest, Steve Jarvis, the CEO of CredHub. We're delighted to announce that the planning for the Multifamily Innovation Summit is in full swing. This event is a gathering of multifamily investors, developers, operators, and third-party managers committed to driving innovation within the industry. Registration is now open, and you can register today at MultifamilyInnovation.com. Among our exciting line-up of activities, we have the Multifamily Innovation Awards show, celebrating categories from the esteemed Best Places to Work Multifamily® to the Multifamily Innovation® Bootstrapper award. Our Innovation Showcase, exclusive talks with the Multifamily Innovation Council, and high-level networking events are also not to be missed. If you're an owner or operator of 1,500 units or more, be sure to check out the Multifamily Innovation® Council. This initiative is not just about technology; it focuses on the processes, leadership, and innovation necessary to enhance business performance. In this episode, we're thrilled to welcome Steve Jarvis, the CEO of CredHub. Steve has an impressive background in travel, having worked for Expedia and Alaska Airlines, always being on the cutting edge of technology. His present focus is on CredHub, a company dedicated to reducing rent delinquency and providing substantial value to residents. Episode Highlights: Thank you for tuning in to The Multifamily Innovation® Podcast. We look forward to bringing you more insightful conversations and innovative insights in future episodes. Connect: Patrick Antrim: https://www.linkedin.com/in/patrickantrim/ Steve Jarvis: https://www.linkedin.com/in/sbenjarvis/ CredHub: https://credhub.com/ Steve's Email: sjarvis@credhub.com CredHub Phone: (833) 888 2733

Duration:00:45:30

Organic Renewal Strategy for Apartment Leasing

5/16/2023
In today's episode of the Multifamily Innovation® Podcast, we dive into the value of fitness programs inside your apartment community and how one company is catching momentum from some top brands in Multifamily. Host, Patrick Antrim, talks with the Founder of Swyft Fitness, Will Gonzalez who is rethinking what is possible for fitness programs at multifamily properties across the nation. Overview of the episode: integrate fitness programs into apartment communitiesvalue of multifamily fitness amenitiesConnect: Will Gonzalez: https://www.linkedin.com/in/will-gonzalez-swyftfitness/ Swyft Fitness: https://app.swyftfitness.com/apartment-fitness-classes Patrick Antrim: https://www.linkedin.com/in/patrickantrim/ Engage: Register for the Multifamily Innovation® Summit now: https://multifamilyinnovation.com/ Apply to be a part of the Multifamily Innovation® Advisory Council: https://multifamilyinnovation.com/multifamily-innovation-advisory-council/

Duration:00:27:50

Unveiling Trends and Differentiators: A Deep Dive into the Best Places to Work Multifamily®

5/10/2023
In this episode of The Multifamily Innovation® Podcast, host, Patrick Antrim, CEO of Multifamily Leadership, takes a deep dive into the Year-on-Year (YOY) trends among the Best Places to Work Multifamily®, and the key differentiators that set these companies apart. What you'll learn in this episode: Key differentiators of the Best Places to Work Multifamily®: About the Multifamily Innovation® Summit: Find out more about the Multifamily Innovation® Summit taking place in December, where the winners of the Best Places to Work Multifamily® program will be celebrated. Visit MultifamilyInnovation.com/awards for more details on the Best Places to Work Multifamily® Program. Visit MultifamilyLeadership.com to see all events, news, and insights in multifamily. Enjoy the show, and don't forget to subscribe to stay updated on the latest trends and insights in the multifamily apartment industry.

Duration:00:21:24

Taking Action Outside Your Comfort Zone in Multifamily

5/9/2023
In this episode of the Multifamily Innovation® Podcast, host Patrick Antrim delves into the power of stepping outside our comfort zones in order to spark innovation and success within the multifamily industry. Show Notes: Introduction: Patrick emphasizes the importance of taking action outside our comfort zones in order to foster innovation within multifamily organizations. Challenges: Often, individuals may feel reluctant to take risks and try new things within their organizations, especially when their past experiences resulted in failure. Multifamily Innovation® Summit: Patrick highlights the annual event, which brings together individuals making rent more valuable for customers, and showcases the Multifamily Innovation® Awards, including categories such as Best Places to Work and Bootstrapper Award. Multifamily Innovation® Council: A platform for high-level networking among multifamily operators with 1500 or more units, providing a feedback loop and shaping the priorities and interests within the industry. Importance of innovation: Patrick shares a personal story of investing in media and video equipment before the COVID-19 pandemic, which helped his business pivot and stay ahead of the curve during difficult times. Learning from past decisions: Reflecting on decisions that were made by stepping outside comfort zones and recognizing that these actions have the potential to lead to significant growth. Taking action: Encouragement to consider decisions that have been put off due to discomfort, and managing potential worst-case scenarios in order to grow in personal and professional lives. Getting involved: Listeners are encouraged to follow the Multifamily Leadership brand, attend events, and get involved in industry discussions. Closing: Share the episode with friends, subscribe, rate, and review the podcast to help increase its visibility and promote valuable content to other multifamily professionals. Don't miss the next episode of the Multifamily Innovation® Podcast, where Patrick continues to explore innovation and growth in the multifamily industry. Subscribe and follow at multifamilyinnovation.com.

Duration:00:13:12

Digital Rent Collection: Strategies and Insights for Apartment Owners

5/1/2023
In this episode of the Multifamily Innovation® Show, Patrick Antrim talks with Mark Peters, the President of Zego. Mark previously was the head of finance, payment operations, and business systems departments and has over 10 years of finance experience in the high-tech and payments space, resulting in an IPO and multiple positive exits. Patrick and Mark discuss their thoughts on macro and micro economic factors that multifamily owners, operators, and investors are having to deal with today. Topics covered: Trends in rent collectionsZegoConnect: Mark Peters: https://www.linkedin.com/in/markdavidpeters/ Zego: https://www.gozego.com/ Patrick Antrim: https://www.linkedin.com/in/patrickantrim/ Get Involved: Attend/Sponsor the Multifamily Innovation® Summit: https://multifamilyinnovation.com/ Join the Multifamily Innovation® Council: https://multifamilyinnovation.com/multifamily-innovation-advisory-council/ Submit for a Multifamily Innovation® Award: https://multifamilyinnovation.com/awards/ Attend/Sponsor the Multifamily Women® Summit: https://multifamilywomen.com/

Duration:00:42:23

Beyond Excel: Unlocking the Power of Decision Intelligence in Multifamily Property Management

3/22/2023
The Multifamily Innovation® Show brings you the latest insights and strategies to help you succeed in the multifamily real estate industry. Our guest for this episode is Briant Carcamo. He’s the Co-CEO of Vizibly and a seasoned real estate professional with an impressive track record in revenue management, budgeting, and business intelligence at some of the largest multifamily property management firms, including Steadfast and Greystar. In this episode, Patrick and Briant discuss: multifamily financial budgeting toolsConnect: Website: https://www.vizibly.io/ Email: briant@vizibly.io Briant on LinkedIn: https://www.linkedin.com/in/briantcarcamo/ Patrick on LinkedIn: https://www.linkedin.com/in/patrickantrim/ Register: For the Multifamily Innovation Summit: https://multifamilyinnovation.com/

Duration:00:39:15

Proptech: The Multifamily Industry’s Secret Weapon to Economic Resiliency

2/16/2023
In this episode of the Multifamily Innovation® Show, Patrick Antrim talks with Kyle Finney, Business Development Manager of Arize, to illustrate how smart tech can be leveraged affordably. And how, even in tight cost-cutting times, owners can fortify their portfolio by optimizing their operational efficiencies, maintaining strong retention and occupancy rates, and building more resilience into their assets. At the end of the day, Owners need to justify the expense and see the short-term and long-term value when cost-cutting. Patrick and Kyle covered the following topics: operational efficiencies in multifamilyConnect: Kyle Finney - https://www.linkedin.com/in/kyle-finney/ Patrick Antrim - https://www.linkedin.com/in/patrickantrim/ Multifamily Innovation® - https://www.linkedin.com/company/multifamilyleadership/ Websites: https://www.arizehub.com/ https://multifamilyinnovation.com/

Duration:00:32:09

The Multifamily Investment Secret They Don't Want You to Know: The Hidden Storm Damage Threat

2/8/2023
Do you know the biggest threat to your multifamily investments? It's not a market crash or a natural disaster, it's something much closer to home. In this episode, Patrick is joined by Marc Ness, Founder of WeatherShield. Marc is a construction expert with 20 years of experience in the insurance industry, who will reveal the hidden storm damage threat that could cost you your investments and the secret to protecting them. Marc is a seasoned expert in the property insurance claims and construction industry, with a background that spans over two decades. He grew up in central Iowa where he developed a love for construction and worked in lumber yards and construction companies before starting his own construction company while in college. After working for one of the top 5 insurance carriers for almost 20 years, Marc went on to oversee operations for a commercial roofing company, where he saw first-hand the challenges that multifamily and commercial real estate investors face in their investment and asset management strategies. Marc recognized a gap and created WeatherShield, a company that helps investors and property managers avoid making costly mistakes related to storm damage. Here are some of the topics covered in this episode: managing storm damage riskMake a Connection: Marc Ness: https://www.linkedin.com/in/marc-ness-101bbb7a/ Patrick Antrim: https://www.linkedin.com/in/patrickantrim/ Multifamily® Innovation: https://www.linkedin.com/company/multifamilyleadership/ Websites: https://weathershieldpro.com/ https://multifamilyinnovation.com/

Duration:00:41:24

Meet the Sponsors Series - RealPage Smart Building

11/23/2022
Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments. Be sure to register for the Multifamily Innovation® Summit at multifamilyinnovation.com Today Patrick shares time with Mark Schmulen who is now the General Manager at RealPage SmartBuilding, but was the Co-Founder and CEO of Chirp Systems, a company acquired by RealPage. In this episode, Patrick and Mark discuss: Connect with Mark on LinkedIn at: https://www.linkedin.com/in/markschmulen/ Connect with Patrick on LinkedIn at: https://www.linkedin.com/in/patrickantrim/ Register for the Multifamily Innovation® Summit: https://multifamilyinnovation.com/

Duration:00:15:08

Meet the Sponsors Series - Rent.

11/21/2022
Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments. Be sure to register for the Multifamily Innovation® Summit at multifamilyinnovation.com Today Patrick shares time with Nishant Phadnis who Today Patrick shares time with Nishant Phadnis who is the Chief Product Officer at Rent. and has been with the company for over a decade. Nishant discusses the solutions Rent. is providing to the multifamily industry in innovative and creative ways. Today's episode covers: two-sided marketing and automation platform that simplifies the apartment renter experienceConnect with Nishant Phadnis on LinkedIn: https://www.linkedin.com/in/nishantphadnis/ Connect with Patrick Antrim on LinkedIn: https://www.linkedin.com/in/patrickantrim/ Register for the Multifamily Innovation® Summit: https://multifamilyinnovation.com/

Duration:00:28:02

Meet the Sponsors Series - 365 Connect

11/17/2022
Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments. Be sure to register for the Multifamily Innovation® Summit at https://multifamilyinnovation.com/ On today's episode, Patrick spends time with Kerry W. Kirby, Founder and CEO of 365 Connect, an award-winning technology company providing marketing, leasing, and resident service platforms for the multifamily housing industry. Patrick and Kerry discuss the solutions 365 Connect is providing to the multifamily industry and how they're innovating the entire process of leasing, marketing, and managing / operating your apartment portfolio. https://multifamilyinnovation.com/multifamily-innovation-advisory-council/To learn more about 365 Connect, find them online here: https://www.365connect.com/ To connect with Kerry W. Kirby, find him on LinkedIn here: https://www.linkedin.com/in/kerrywkirby/

Duration:00:26:17

Meet the Sponsors Series - Two Dots

11/4/2022
Henson Orser founded Two Dots, a venture-backed technology company dedicated to solving the problem of apartment leasing fraud using some of silicon valley's most advanced AI, while bringing operational excellence to multifamily property managers along with it. He started his career working in banking at Goldman Sachs in New York. After a successful trading career, Henson made the jump to working as one of the first employees at another VC-backed technology company helping apartment property managers increase ROI through digital marketing to their residents. After seeing up close what a time-consuming and expensive problem leasing fraud was for property managers, he realized there weren't any great companies solving the problem end-to-end and that’s how he founded Two Dots. In this episode, we covered: Connect with Henson Orser on LinkedIn

Duration:00:15:46

Eyewitness Surveillance for Your Self Guided Tours

6/29/2022
Joe Curd is the Director of Multifamily National Accounts at Stealth Monitoring. Stealth protects assets for businesses with high quality video monitoring and surveillance. In multifamily, there is a significant worry about security. One of the top reasons a resident does not renew their lease is that they feel unsafe and uncomfortable on a property. We want residents to feel safe while on the property. Current systems are mostly used after a problem has occurred. Being able to tell residents “we caught it on camera and sent the footage to the police” is not comforting because the crime still happened. Stealth Monitoring fixes this by using speakers to alert the problem-causer that they’re on camera, scaring them off before there is any real problem. Also by using 24/7 eyewitness surveillance, self-guided tours become less risky since any damage would be caught on camera. Any attempt at theft would be stopped in its tracks. Many of the reasons that make collecting drivers licenses before touring necessary would be reduced. In this episode, we covered: Connect with Joe Curd on LinkedIn

Duration:00:39:41

Leverage Your Multifamily Business Model to Improve a Resident's Life

6/13/2022
Nice Healthcare gives residents access to cost-effective healthcare right in their apartment. In this episode, we sit down with John Young, who is the Senior Vice President of Growth at Nice Healthcare, and Kelly Krasner, the Vice President of Growth. Why are we talking about healthcare for residents in a Multifamily Podcast? Because smart investors focus on long term investments in “community” to support a positive brand. As property owners, we’re providing so many essential services like running water, utilities, access to communications with internet, TV, Wi-Fi services. Right now we’re looking at better ways to provide these services - if that be solar or participation in revenue sharing for these services. Our residents have purchasing power over these things. In other words, the money they’re not spending with us is going to these things. It’s good business to increase the purchasing power of your residents. We want our residents to be successful, and healthy. Just like our employees. We know that when we invest in health programs for our employees, we see that as an investment with great returns. It’s good for all. 4.5 million people quit their jobs in March alone. And that’s been going on for a while now. So where do people get access to healthcare if they’re no longer working? Imagine you could offer at your apartment community comprehensive, on demand, in-home and virtual care that’s affordably priced and delivered by highly trained clinicians. Our guests are redesigning comprehensive healthcare for Multifamily residents by utilizing a mix of technology and in-home care. They offer your residents in-home and virtual primary care, virtual mental health therapy, and virtual physical therapy services. In this week’s episode, we covered: Curious if this would work in your apartment community? Talk to a Nice Healthcare expert. Connect with John Young on LinkedIn Senior VP of Growth at Nice Healthcare Connect with Kelly Krasner on LinkedIn VP of Growth at Nice Healthcare

Duration:00:28:20

Introducing New Products in a World of Rising Costs

6/10/2022
Meeting Recap: Multifamily Innovation® Advisory Council The Multifamily Innovation® Advisory Council now has over 1.5 million apartment units being represented. The council is on track to grow to north of 3 million units by end of year, with a focus of being the catalyst for innovation, through delivering insight to leaders across the industry. This show is where we report back key trends and findings from within these meetings so that the industry can advance and build technologies that knock down problems or create bigger and better futures for Multifamily companies. A Multifamily Companies ability to innovate is a key factor for sustained growth, economic viability, increased well-being, and the development of communities.

Duration:00:21:29

A Multifamily Smart Home Advisor can Support you Today and into the Future

6/9/2022
Kyle Finney is a Business Development Manager at Arize. He works with real estate professionals to attract residents. Kyle is responsible for spearheading high-return marketing and sales campaigns. Arize is a smart home technology company that focuses on sensors and alarms. Their systems find minor issues and notify maintenance before they develop into serious problems (like water leaks). They also help with security, utility optimization, and enable self-guided tours after hours. In this episode, we covered: Kyle Finney Business Development Manager at Arize

Duration:00:20:36