Chris speaks to Josh Harris, Product Manager at Dog Buddy. We chat about the difference between a Product Owner and a Product Manager, what they do, who they talk to and why they are important in the project delivery process. We also talk about drills for the second time in two episodes.
What is a job to be done? How is it different to a user need? What size hole do you want? Chris speaks to Liz Kessick, Senior Researcher about how you can use Jobs to be done as part of your UX toolkit.
No we aren't talking about job interviews this time, we are talking about how to extract juicy insights out of your users and stakeholders. We have tips for interviewing when using different research methodologies, how to deal with different personalities in your research sessions and find out why Carla looks like a bear.
Prototyping is the process you go through to get design in front of real users. Paper prototyping, Axure mockups, Invision, Sketch - there are a hundred ways to get an output you can use in user research. But which is best and what should you use when? There's only one way to find out..
We've talked about content first, now it's time to talk about content strategy. Carla talks to Emma Hoddinot, Content Strategy Director at SapientRazorfish about her role and how UX and content should engage with each other.