Digital Industries: Changing The Game, Presented by SAP

The buzz: “Get in or you’ll miss the fun” -Katie McGarry, Pushing the Limits. We’re entering a new age of the mobile experience, as smart devices and business productivity tools change how we work, communicate, sell, and buy. But workers in the Automotive industry around the globe now need to access, make decisions, and take action on sensor-and-device-generated mission-critical enterprise data from wherever they are. How is the new mobile driving business efficiency and value in this always-mobile industry? The experts speak. Larry Stolle, SAP: “The problem is not whether machines think but whether men do” -B.D. Skinner. Heather Ashton, IDC: “All human development, no matter what form it takes, must be outside the rules: otherwise we would never have anything new” -Charles F. Kettering. Otto Schell, GM: “If anybody else says it's like old times, I'll jump out the window” -Charlie Chaplin.Join us for Insight to Action: Power of Mobile in the Transformed Automotive Industry.

The buzz: “Connectivity is productivity” -Huffington Post 021215. While we as consumers spend more time on mobile devices than on traditional computing devices, the transformative power of mobile has not fully reached the workplace. Beyond getting email, alerts and chat on a phone, workers across industries around the globe cannot access mission-critical enterprise data, make decisions or take action from any location on the devices they love. Why not? Underlying business systems are not linked through a digital core to provide a seamless end user experience, resulting in wasted time and added complexity. The experts speak. Stuart Ravens, Navigant: “The key to success is failure…Success is made of 99 percent failure” -James Dyson. Catherine Lynch, SAP: “I’m late! I'm late! For a very important date! No time to say hello, goodbye!” -The White Rabbit. Holger Fritzinger, SAP: “The best companies will be the most mobile” -Tim Cook. Join us for Mobile: Enabling Digital Transformation.

The buzz: You look mah-velous, darling! Wake up call for the fashion industry! Forget about your forever-focus on seasonality, and pay very close attention to the digital age and the fashion consumer. Who? They’re tech-savvy, they’re social media-influenced, and they demand trend availability right now. Perhaps even more critical are the blurring lines among the traditional definitions of fashion retailer, manufacturer, and wholesaler. How will you survive? Either transform your business models and digital infrastructures, or be banished to the clearance rack. Not that! The experts speak. Jeff Goldberg, Accenture: “There is nothing worse than a sharp image of a fuzzy concept” -Ansel Adams. Matt Marcotte, M2 Collaborative: “The challenges of leadership are emotional and conversational, not rational and tactical” -Peter Koestenbaum. Matt Laukaitis, SAP: “Something good is just about to happen” -Pete Carroll. Join us for Digital Style: Reinventing the Fashion Business Model.

The buzz: “In an age of infinite digital documentation, paper was the last safe place for secrets.” (Evan Angler) The paper-making industry officially dates to 105 AD in China, although writing material was found in ancient Egypt. We use paper without a thought about how it’s produced. But now the very survival of the global paper and packaging industry is challenged by digital media and paperless technology. It’s time for innovative business models and re-designed business processes. This is NOT your father’s paper business! The experts speak. Peter Reynolds. ARC Advisory Group: “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking” (Albert Einstein). Didier Magnien, Sappi: “Innovation distinguishes between a leader and a follower” (Steve Jobs). Alfred Becker, SAP: “Getting information off the Internet is like taking a drink from a fire hydrant” (Mitchell Kapor). Join us for Pulp and Paper Industry: Digital Transformation.

The buzz: Shhh. Do you hear it? Your commercial moving assets are talking. What are they? Significant machines that move while doing something to create business value – a fleet of trucks, aircraft, fork lifts, floor sweepers. What are saying? Their data will teach you about opportunities, efficiencies, trust and loyalty, competitive advantages, risks, operational improvements – and lead to profound business cases and new business models across ecosystems. Everyone wins: manufacturers, fleet managers and above all the moving asset operator. The experts speak. Larry Stolle, SAP: “Not everything that can be counted counts, and not everything that counts can be counted (Albert Einstein). Bill Powell, ARI Fleet: “If I had asked people what they wanted, they would have said faster horses (Henry Ford). Joe Barkai, Analyst: “I knew who I was this morning, but I've changed a few times since then” (Alice in Wonderland). Join us for Your Moving Assets: Tune-in for Operational Value.

The buzz: Well, now! The recent fall in commodity prices has hit upstream oil and gas companies the hardest, impacting their cash flow and ability to continue investing in high-risk projects. The result: a shift from volume to value as well operators focus on improving well efficiency instead of new drilling. Massive shifts in global demographics, wealth, and consumer engagement, fueled by technology adoption, will create new growth markets and reward agile companies that turn rising market complexity into opportunities. The experts speak. Valerie Jalufka, Accenture: “Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all” (Dale Carnegie). Chris Niven, IDC: “Look deep into nature, and then you will understand everything better” (Einstein). Stephane Lauzon, SAP: “If you are going through hell, keep going” (Churchill). Join us for Oil and Gas: The Digital Energy Revolution – Challenges in Upstream.

The buzz: Show me the money … now! Banks are grappling with dual formidable challenges. Customers expect and demand relevant products and great services, influenced by personalized, easy experiences shopping on Alibaba and Amazon. And digital disruption by “fintech” newcomers is giving the industry a makeover it may not be ready for. Reality check: What is the digital maturity of banks globally? Tune in for preliminary findings from a global study (by IDC). The experts speak. Jerry Silva, IDC Financial Insights: “Any sufficiently advanced technology is indistinguishable from magic” (Arthur C. Clarke). Laurence Leyden, SAP: “I saw a bank that said '24 Hour Banking', but I don't have that much time (Steven Wright). Rob Hetherington, SAP: “If everything seems under control, you’re just not going fast enough” (Mario Andretti). Join us for Digital Banking: Power to the Consumer!

Today’s buzz: Digitization. You hear this term all the time, but what does it really mean? Maybe it’s technologies seeking real-world and business applications like 3D printing, virtual reality, big data, predictive analytics, in-memory computing, or AI. Maybe it’s re-imagining business models and processes, and how we work. Or maybe it’s how companies work together in new ecosystems. This season, we will explore how digital transformation is changing your business, the world economy, and all of our lives. The experts speak. Tilman Goettke: “Prediction is very difficult, especially if it's about the future” (Niels Bohr). Pradeep Almadi: “Don't stop thinking about tomorrow. Don't stop, it'll soon be here. It'll be, better than before, Yesterday's gone, yesterday's gone” (Fleetwood Mac lyrics, 1977). Svend Wittern: “The digital revolution is far more significant than the invention of writing or even of printing” (Douglas C. Engelbart). Join us for Digital Industries 101: Say What?

The buzz: So what? Big Data may not be a new concept, but with 90% of the world’s data created in the past 24 months, it’s a challenge and an opportunity whose time has come. With the traditional Telecom industry shaken by disruption and consolidation in the new Digital Economy, it’s time to explore how true innovation is happening by harnessing the power of data across the enterprise. Areas ripe for optimizing: fraud prevention, revenue leakage, customer trends predictions, and informed network planning. How big can Big Data really be for Telecoms? The experts speak. Justin van der Lande, Analysys Mason: “Without big data, you are blind and deaf in the middle of a freeway” (Geoffrey Moore). Sanjay Kumar, Hortonworks: “I've looked at life from both sides now…life's illusions I recall, I really don't know life at all” (Joni Mitchell). Christina Giraud, SAP: “When I let go of what I am, I become what I might be” (Lao Tzu). Join us for Telecoms: What’s the Big Deal about Big Data?

The buzz: Shaken, not stirred. By 2025, the world’s largest professional services firms may have NO employees, thanks to the perpetual disruption of digitalization! Today’s global business and multiservice providers are being challenged to continuously update their business models to stay competitive. Success will come to fully digitized firms designing re-usable IP-based assets, delivered by a mobile-enabled, socially-connected workforce. The experts speak. Ari Kaplan, Ari Kaplan Advisors: “We all have dreams. In order to make dreams come into reality, it takes an awful lot of determination, dedication, self-discipline and effort (Jesse Owens). Mitrankur Majundar, Infosys: “Every generation needs a new revolution” (Thomas Jefferson). Patrice Cappello, SAP: “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change” (C. Darwin / L. C. Megginson). Join us for ProServ Providers: New Business Models for the Digital Economy.

The buzz: “Help me if you can, I’m feeling down.” US citizens are generally living longer and healthier – but not everywhere. Per the Washington Post’s analysis of CDC mortality data, caucasian women’s death rates rose as much as 40+% in 24 years, especially around small cities and rural areas. Yes, our personal behaviors and circumstances affect our health. But can governments’ new digital capabilities empower us to help ourselves? The experts speak. David Matusoff, MPH at State of Indiana: “You can have data without information, but you can’t have information without data” (Daniel Keys Moran). John Roach, KSM Consulting: “There's something that happens with the collection of a large amount of data when it's dumped into an Excel spreadsheet or put into a pie chart. You run the risk of completely missing what it's about” (Aaron Koblin). Regina Kunkle, SAP: “When you know better, you do better” (Maya Angelou). Join us for Government Goes Digital: Helping Citizens Improve Health Habits.

The buzz: It’s the law. Welcome to the era of true business innovation. Breakthrough technologies have matured, enabling five defining tech trends – hyper-connectivity, mobility, cloud computing, outcome-based engagements, and cyber security – and the global digital economy. Can your firm’s current business model survive with clients demanding greater transparency, visibility, collaboration, flexibility, responsiveness, and a consistent experience? The experts speak. Ahmed Shaaban, Fulcrum Global Technologies: “70% of companies will attempt to go digital but only 30% of those will succeed. If I'm not making you sweat, I should be” (John Chamber). Ari Kaplan, Ari Kaplan Advisors: “Until you face your fears, you don't move to the other side, where you find the power” (Mark Allen). Patrice Cappello, SAP: “Over 40% of the companies that were at the top of the Fortune 500 in 2000 were no longer there in 2010” (Brian Solis). Join us for Law Firms: How to Thrive in Digital Disruption.

The buzz: You may say I’m a dreamer, but I’m not the only one. (John Lennon) The first three industrial revolutions were powered by steam (1700s), electricity (1800s), and computerization (1960s). Today, the fourth is connecting machines and equipment with the ubiquitous Internet of Things – enabling the digitization of business across all industries to revolutionize processes, customer interactions, and business models. The heart of this shift: the industrial machinery and components (IM&C) industry. The experts speak. Jason Coffman, Deloitte: “If I had asked people what they wanted, they would have said faster horses” (Henry Ford). Sean Molloy, itelligence, Inc: “Hell! there ain’t no rules around here! We are tryin’ to accomplish somep’n!” (Thomas Edison). David Parrish, SAP: “Change is the law of life. And those who look only to the past or present are certain to miss the future” (John F. Kennedy). Join us for Digital Manufacturing: Powering the 4th Industrial Revolution.

The buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users–80 % of the world–connect via 8.6 billion devices (Radicati). Predictions: By 2050, electricity, natural gas and water demand will double or triple. Energy and water usage will soar as vehicles and mass transit go electric to transport 10 billion. Implications: The global networked economy needs clean, dependable, affordable electricity. Utilities customers expect more. The experts speak. Robert Thiele, OpenText: “Men have become the tools of their tools” (Henry David Thoreau). Jacqueline Robinson, DTE Energy: “Impossible is just a big word thrown around by small men who find it easier to live in a world they've been given than to explore the power they have to change it (adidas Mission). James McClelland, SAP: “People don't care how much you know until they know how much you care” (Theodore Roosevelt). Join us for Digitization: Changing the Utilities Customer Engagement.

The buzz: Cure me, please. Personalized Medicine is evolving aggressively, with measurable results already seen in key areas. But the discipline, which targets the characteristics of individuals rather than populations, still needs to mature. Challenges including effectively targeting the best applications and honing supporting technology. As health care providers and researchers build-out competencies in Big Data and analytics, the ultimate gains across multiple industries will expedite the delivery of hope to more many patients. Ed Cone, Oxford Economics: “The future is already here—it's just not very evenly distributed” (William Gibson). Adrianna Gregory, Oxford Economics: “I will not follow where the path may lead, but I will go where there is no path, and I will leave a trail” (Muriel Strode). Susan Rafizadeh, SAP: “I am positive that in the vast majority of cases we are hammering nails with microscopes” (Arkady Strugatsky). Join us for Digital Evolution: Personalized Medicine.

The buzz: Playing catch-up. We shop, talk with friends, watch TV, and check our bank accounts on the Web. But many of us still receive paper utility bills by snail mail and pay by check. Why? Reality check: Utilities’ adoption of digital technologies lags behind retail, communications, and even government. When will Utilities get on board? The experts speak. Michael Shanko, CMS Energy: “If we don’t change, we don’t grow. If we don’t grow, we aren’t really living” (Gail Sheehy). Jill Feblowitz, IDC: “It is change, continuing change, inevitable change … No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be” (Isaac Asimov). James McClelland, SAP: “The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man” (George Bernard Shaw). Join us for Utilities 3.0: Traditional IT in a Non-Traditional World.

The buzz: Power up! With a projected 10-billion world population by 2050, the demand for electricity, natural gas, and water will double or triple. Energy and water consumption will soar as vehicles and transit go electric. The digital economy needs clean, dependable, affordable power, but disruptive de-carbonization, deregulation and decentralization could have dire consequences for the utilities hierarchy and its customers. Will utilities business models, based on $ trillions of plants and grids, collapse or survive new market players like Google and Tesla? Can customer service innovations save the day? The experts speak. Michael Shanko, CMS Energy: “The most dangerous phrase in the language is, ‘We’ve always done it this way’” (Grace Hopper). Jill Feblowitz, IDC: “The future ain't what it used to be (Yogi Berra). James McClelland, SAP: “Digital transformation requires a healthy dose of paranoia.” Join us for Digital Transformation for Utilities: Customer Service Innovations.

The buzz: Better together. The Insurance industry appears to be at a tipping point, on the verge of exciting and massive growth. But this requires historically independent Risk and Finance professionals to leave their silos and collaborate. According to a 2014 IDC white paper commissioned by SAP, an integrated risk-finance profile can facilitate improved financial forecasting; enhance timeliness, accuracy and completeness of information to gain a 360-view for better decision making; and enable faster response to evolving regulatory mandates. But is it realistic? The experts speak. Daniel Haudenschild, EY: “Give me 6 hours to chop down a tree and I will spend the first four sharpening the axe” (Abraham Lincoln). Francesco Nagari, Deloitte: “There are only two things as complicated as insurance accounting and I have no idea what they are” (Andrew Tobias). Pat Saporito, SAP: “An ounce of prevention is worth a pound of cure” (Benjamin Franklin). Join us for Risk and Finance: 1+1 = 3.

The buzz: Shake it up, baby. Omni-channel migration within retail has had far-reaching implications, as consumers demand to shop when, where and how they want, always with a consistent experience. Beyond affecting sales models and marketing strategies, this changes the role of the CMO, whose responsibilities now overlap the CIO’s and CTO’s – overseeing complex data and product innovation to predict, understand, align with consumer behavior. The experts speak. Brian Cederborg, /N SPRO Consulting: “According to Nielsen, as of April 2014, for the first time, a majority of U.S. mobile subscribers of all age groups own smartphones.” Dan Berthiaume, Chain Store Age: “Retail Systems Research found profitable fulfillment to be a top priority with retailers surveyed in 2014.” Nancy Casey, SAP: “Oxford Economics found in a 2015 survey that ‘by the time a consumer is shopping in the store, 80% of customers have already checked prices online.’” Join us for Today's Retail CMO: A New Outlook.

The buzz: 24/7/365. More than 1.5 billion consumers worldwide use a smartphone 150 times a day on average. For most, it’s their primary access to the Internet. They’ve never been more present online, mobile, social, or connected with the Internet and with each another. Implications for consumer products companies? Reach, engage, and consistently serve these buyers with simple, compelling experiences across physical and virtual channels on the entire path to purchase and beyond. How? The experts speak. Dan Berthiaume, Chain Store Age: “We want the world and we want it now” (Jim Morrison). Jerry Wolfe, Vivanda: “Insanity: doing the same thing over and over again and expecting different results” (Albert Einstein). Pietro Pieretti, Accenture: “If everything seems under control, you’re just not going fast enough” (Mario Andretti). E.J. Kenny, SAP: “What motivates us to act is our unmet needs” (Abraham Maslow). Join us for Consumer Industries: Using Real-time Consumer Insights.