FNO: InsureTech

In this episode, Rob Beller and Lee Boyd are joined by Michael Balarezo, Founder & CEO of Adjusto, for an in-depth discussion about the complexities and opportunities in contents claims. Michael recounts Adjusto's founding story, rooted in his own experiences both as an adjuster and as a policyholder impacted by catastrophe. The conversation explores how Adjusto's platform was purpose-built with artificial intelligence at its foundation to address longstanding inefficiencies for both policyholders and adjusters. Key themes include the adaptive use of machine learning and data science for multi-format input (written, CSV, and photo data), transparent and fair valuation practices, and integrations that streamline industry workflows. Michael details the patent-pending "FairMatch" system, the importance of personalized service in contents claims, and the role of technology partnerships across the insurance ecosystem. Key Highlights

Join us on this episode of FNO InsureTech as we welcome Arvind Sontha, the visionary founder and CEO of Kyber. Hear about his interesting journey from Google's cutting-edge technology to revolutionizing claims processing through AI-powered document solutions. Arvind shares his insights on tackling the complexities of compliance and personalization in the insurance industry, alongside inspiring and honest stories of building Kyber from the ground up. Whether you're curious about the intersection of AI and insurance or eager to learn from a startup pioneer's experiences, this episode is packed with valuable insights and inspiring tales. Key Highlights

On this episode of FNO: InsureTech, host Rob Beller interviews Paige Roepers, CEO and co-founder of Ocean Ledger. Roepers discusses how Ocean Ledger leverages satellite imagery, historic shoreline data, and environmental analysis to provide objective, transparent analytics for coastal risk in the insurance sector. She details the company’s approach to supporting underwriting and risk management, shares experiences from the Lloyd’s Lab accelerator, including their May–July program in London, and addresses the challenges and opportunities in modeling evolving coastal exposures. Key Highlights

In this episode, FNO: InsureTech hosts Rob and Lee sit down with Piers Dormeyer, CEO of Eagleview, to discuss the company’s journey from its roots in aerial roof measurement to its current role as a leading data company in geospatial intelligence. Dormeyer details how Eagleview’s early focus on insurance claims transformed through investments in proprietary aerial hardware, integration with Pictometry, and continual improvements in imagery resolution. The conversation explores how Eagleview leverages high-quality data and recent advances in artificial intelligence, including large language models, to streamline claims, enable rapid disaster response, power fraud detection, and support a range of customers beyond insurance. Key highlights

In episode 288 of FNO: InsureTech, Cameron MacArthur, Founder and CEO of AI Insurance, returns to share how his company, operating for over seven years, has navigated dramatic changes in insurance through the practical application of artificial intelligence. Drawing on experiences since Y Combinator in 2019, Cameron discusses the platform’s growth to more than 100 specialty and commercial insurance programs, and offers specific examples where AI replaces manual tasks, such as data extraction and invoice processing. The conversation also addresses the shifting insurance landscape, evolving customer expectations, and the leadership challenges of adopting automation while retaining vital insurance expertise. Key Highlights

In this episode of the FNO: InsureTech Podcast, we welcome Kyle Geoghan, Co-Founder and CEO of Indemn, for a deep discussion on the real-world impact of generative AI in insurance. Kyle shares his trajectory from early days in a family insurance agency, through his experience at CoverWallet, to launching Indemn in 2021. The episode details how Indemn began by building an MGA for event insurance with Markel—where nearly 95% of its direct-to-consumer operations rely on AI agents—and how the firm is now focusing primarily on its core SaaS platform. Listeners gain a data-driven understanding of how Indemn’s technology automates quoting, underwriting, broker support, and especially broker portal workflows, as well as Kyle’s evidence-based view of industry adoption. Key Highlights

In this episode, FNO: InsureTech hosts a conversation with Spencer McInvaille, Director of Digital Forensics at Envista Forensics, to examine the expanding role of digital evidence in insurance investigations. The discussion explores practical methods for extracting and interpreting data from everyday devices—such as cell phones and vehicles—to assist with claims validation. Listeners gain a measured perspective on how location information, privacy considerations, rapid advancements in technology, and evolving threats like AI-manipulated imagery intersect in contemporary claims handling. Key Highlights

Rob Beller and Lee Boyd are joined by Amrish Singh, CEO and Co-founder of Liberate, for a detailed look at how Liberate’s AI-powered agent, Nicole, is redefining intake and service for insurance carriers and agencies. Nicole automates not just first notice of loss (FNOL), but also handles ongoing service requests—including endorsements, ID cards, and claim status—across phone, SMS, and email channels. Amrish walks through the platform’s insurance-focused approach, its blend of technical and domain expertise, and the impact of standardized, always-on service that parallels human performance. Key Highlights:

Scaling claims operations while harnessing AI, automation, and real adjuster insights is not easy but Branch is doing just that. Returning for a second time to FNO: InsureTech, Chief Claims Officer Charlie Wendland provides an in-depth update on how Branch’s claims team has intentionally built and evolved a fully in-house claims process focused on solving genuine adjuster pain points rather than chasing flashy tech trends. This episode explores how Branch leverages voice powered AI for FNOL, sophisticated fraud detection techniques, and large language model driven letter generation to streamline workflows. By involving adjusters closely in pilot programs, Branch ensures technology adoption is practical, meaningful, and impactful, pushing the boundaries of what a modern claims team can achieve. Key Highlights: Quotes:

Ever wondered how AI is transforming the insurance industry? In this episode of the FNO: InsureTech podcast, hosts Rob Beller and Lee Boyd welcome back Robin Roberson for her second appearance—this time as President and Co-founder of Agentech. Robin shares her entrepreneurial journey and dives into how Agentech’s cutting-edge AI is shaking up insurance claims. Get ready for insights, surprises, and a jaw-dropping stat about AI’s impact that’ll make you hit play! Key Highlights • Robin’s entrepreneurial spark: Yarn belts to WeGoLook to Agentech, a trailblazing journey. • Agentech’s Oklahoma roots: $3 million seed round fueling an AI-driven claims revolution. • Agentech AI’s edge: Digital coworkers outsmarting traditional AI in claims workflows. • Automation breakthroughs: Damage reports and file reviews streamlined by AI tools. • Snapsheet partnership: Agentech’s tech supercharging adjuster productivity by 4X. • Insurance’s future: Agentech’s potential to reshape carriers, TPAs, and beyond. Notable Quotes • “Agentech's AI isn’t prompt-based; it’s like digital coworkers achieving goals autonomously, making adjusters’ lives easier.” — Robin Roberson • “We’re not replacing adjusters; we’re giving them a team to handle mundane tasks so they can focus on complex decisions.” — Robin Roberson • “Stealth mode let us refine our tech with design partners, ensuring it was market-ready before we announced it.” — Robin Roberson • “Our tech has cut claims costs by 67% and boosted productivity 4X—it’s a game-changer for insurance.” — Robin Roberson

In this latest episode of the FNO: InsureTech Podcast, we reconnect with Tony Triola, Head of Ecosystem & Partnerships at Verisk. Joining us for the fourth time, Tony shares pivotal insights on the growth of claims processes and ecosystem integration. Discover how Verisk is redefining the insurance landscape by streamlining integrations and facilitating innovation across the industry. This episode is a must-listen for anyone interested in the future of Insuretech and data-driven solutions. Key Highlights: Quotes:

In this enlightening episode of FNO: InsureTech Podcast, we reconnect with Tony Triola, Head of Ecosystem & Partnerships at Verisk. Joining us for the fourth time, Tony shares pivotal insights on the growth of claims processes and ecosystem integration. Discover how Verisk is redefining the insurance landscape by streamlining integrations and facilitating innovation across the industry. This episode is a must-listen for anyone interested in the future of Insuretech and data-driven solutions. Key Highlights: • Introduction of Verisk's extensive role in global insurance data and analytics. • Tony Triola discusses the transformation from claims automation to ecosystem-driven solutions. • Insights into Verisk's open ecosystem strategy, promoting connectivity and integration across various technologies. • Exploration of how Verisk is standardizing integration processes for startups and established companies alike. • Discussion on the significant role of AI in shaping future claims processes and ecosystem connectivity. Quotes: • "We have never been closed, but until about a year and a half ago, we didn't prioritize opening." - Tony Triola • "It all starts with making sure the process is better, faster, and more efficient." - Tony Triola • "If you really think about it, we don't have a solutions problem. We have a connectivity problem." - Tony Triola

In this episode, we meet Amy Cooper, the dynamic CEO and Founder of RISE®, a professional organization championing the next generation of insurance leaders. As RISE celebrates its eighth anniversary, Amy shares the journey from inception to becoming a global community with nearly 7,000 members across 12 countries. Join us as we discuss the vital role of leadership, mentorship, and education in addressing the insurance industry's talent gap and how RISE® is transforming careers with innovative solutions. Key Highlights: —Discover the origins of RISE® and how it supports rising insurance professionals through leadership and mentorship programs designed to bridge the industry's talent gap. —Learn about the innovative mentorship program by RISE® that pairs individuals cross-functionally to enhance professional growth and development. —Hear how RISE® is altering the traditional image of the insurance industry by utilizing social media and interactive events to attract new talent. —Understand the significance of RISE®'s educational initiatives like the Leadership Summit and Awards Gala, which aim to develop leadership skills at every career stage. —Explore the impact of RISE®'s DEI initiatives, including scholarship programs for underrepresented students aspiring to join the insurance sector. Quotes: —"If I can't find a young professionals group, I guess I'll just start one." – Amy Cooper —"We are the next step for students to get an internship, get a job, get connected, network, and grow their skills." – Amy Cooper —"Insurance really opens you up to that—a global economy." – Amy Cooper

In this episode of the FNO InsureTech Podcast, hosts Rob Beller and Lee Boyd interview Paul Vacquier, the founder and CEO of Beagle Services. Beagle Services is on a mission to tackle the pervasive problem of non-weather water damage claims by leveraging technology and installation services. Paul shares the innovative approach Beagle takes in working with insurance carriers and agents to deploy automatic water shutoff systems, fostering more effective loss prevention. Tune in to discover how Beagle's solutions are setting new standards in risk management and client engagement. Key Highlights: • Paul Vacquier discusses the significance of non-weather water damage, a leading cause of preventable homeowner insurance claims. • Beagle Services serves as a critical last-mile solution, helping install and deploy water shutoff and sensor technologies. • The podcast explores the evolution of insurance technology and Beagle’s role in facilitating technology adoption. • Focus is given to customer touchpoints and how Beagle collaborates with carriers, agencies, and homeowners. • Insight into future trends in the InsureTech space and the pivot from risk mitigation to revenue generation. Quotes: • "Beagle is focused on prevention of non-weather water damage claims. It’s the largest loss cause that's preventable for homeowners insurers." – Paul Vacquier • "Who's going to actually do it? Beagle comes in as the last mile resource to help install and deploy." – Paul Vacquier • "We're seeing ever-increasing requirements for smart valve installations to bind coverage or maintain coverage at renewals." – Paul Vacquier • "Risk mitigation is becoming a revenue generator, enabling carriers to write premium in challenging markets." – Paul Vacquier

In this episode, we traverse three continents to bring you insights from Gadi Benjamini, co-founder and CEO of FireDome, and Gabriel Gross, a member of FireDome's advisory board. As FireDome emerges from stealth mode, Gadi and Gabriel discuss groundbreaking technology aimed at combating wildfires—a pivotal issue exacerbated by climate concerns. Through their innovative fire protection systems, FireDome is set to transform wildfire management and potentially reshape the wildfire insurance landscape. Whether you're an industry insider or concerned citizen, this episode offers a riveting exploration of FireDome's impactful solutions. Key Highlights: FireDome's cutting-edge system is designed to protect assets from wildfires with a focus on strategic fire breaks and suppression. The innovative solution involves a launcher that deploys capsules filled with fire retardant to create barriers and respond to spot fires with extreme precision. Gadi Benjamini explains the detailed technology and the multi-layered approach involving cameras and sensors, aiming to support firefighters. Gabriel Gross provides an insurance industry perspective, addressing insurability challenges in wildfire-prone regions and how FireDome may play a key role. The potential global impact of FireDome's technology is discussed, highlighting its relevance to both private properties and larger-scale applications. Quotes: "FireDome is a system aimed at protecting assets from wildfires—a burning issue, pun intended." – Gadi Benjamini "Reducing actual vulnerability is the first major step into making homes or businesses insurable again." – Gabriel Gross "There's no silver bullet; it's a chain of solutions that must work together, spearheaded by the firefighters." – Gadi Benjamini

In this engaging episode, we sit down with Chaz Perera, CEO and Co-founder of Roots Automation, to uncover the transformative role of AI in the insurance industry. Chaz shares his journey from leading major initiatives at AIG to founding his own company aimed at solving one of the industry's longstanding challenges—unstructured data. Through his insights, listeners gain a deeper understanding of how digital coworkers are reshaping claims and underwriting processes, enhancing efficiency and accuracy. Key Highlights: Quotes:

In this episode, we have a great conversation with Orna Carni, Managing Partner at FinTLV Ventures, a prominent global VC firm focusing on InsureTech. We discuss FinTLV’s role in supporting the Israeli InsureTech ecosystem and dive into the innovative map they’ve created to showcase local ventures. Orna shares her journey from corporate roles in AIG to venture capital, highlighting the industry's evolution and the impact of AI in InsureTech. Tune in to explore the unique dynamics of Israel as a hub for technological advancement. Key Highlights: • Discover FinTLV’s investments in leading InsureTech companies like Hippo and Lemonade. • Learn about the innovative ecosystem map created by FinTLV to navigate Israeli insuretech startups. • An insider’s look at the influence of AI in transforming the insurance landscape. • The transition from traditional corporate roles to venture capitalism and the skills required. • A discussion on the significant rise of Israeli innovation and its global impact. Quotes: • "Insurance is not just about coverage; it's an enabler for many industries." – Orna Carni • "We want to turn insurance from a lose-lose to a win-win by focusing on prevention." – Orna Carni • "AI is not a buzzword anymore—it's a crucial part of the InsureTech industry." – Orna Carni

In this kick-off episode of 2025, hosts Rob Beller and Lee Boyd welcome Matheus Riolfi, CEO and Co-founder of Tint. Matheus takes us into the world of embedded insurance, sharing insights about how Tint facilitates the integration of insurance products into consumer and enterprise platforms. Listeners will gain an understanding of this growing field, the impact it has across various industries, and how it could shape the future of insurance distribution. Key Highlights: The role of embedded insurance in offering tailored customer experiences and new product opportunities. Tint’s position as an orchestrator within the insurance marketplace, connecting brand partners with insurance carriers. An exploration of niche use cases, such as insurance for decentralized finance platforms. How Tint leverages data from partners like Turo to offer smarter, usage-based insurance pricing. Discussion on the growth and scalability of Tint’s modular embedded insurance solutions. Expectations for the future of embedded insurance and its potential transformation of traditional markets. Quotes: "Our vision is that insurance should be a feature and not a standalone product." – Matheus Riolfi "If the data exists, it will do two things for you: a great customer experience and enabling products that couldn't exist before." – Matheus Riolfi "Embedded insurance is really the biggest innovation since insurance was created." – Matheus Riolfi

In this conversation, Rob Beller and Lee interview Jenn Knight, the CTO and co-founder of Agentsync, a technology company focused on streamlining the insurance compliance process. They discuss the company's origins, the role of technology in improving agent onboarding, and the evolving landscape of insurance technology. Jenn shares insights into the challenges faced by agents and carriers, the importance of personal connections in insurance, and the recent growth and fundraising success of Agentsync. Jenn also discusses her journey in fundraising, the importance of maintaining relationships with investors, and the evolving role of AI in the insurance industry. She emphasizes the need for human involvement in insurance processes, even as technology advances. The discussion also touches on the implications of AI for job creation and destruction, and concludes with insights into the future aspirations for Agentsync, focusing on enhancing connectivity and compliance in the insurance space. Key Highlights Quotes

Garret Gray, President of CoreLogic Global Insurance Solutions, joins Rob and Lee on the FNO: InsureTech Podcast to share insights into his industry experience, INTRConnect 2025, and the growing role of A.I. in insurance. He highlights CoreLogic's approach to innovation, collaboration, and addressing industry challenges. Key Highlights: INTRConnect 2025:A.I. Integration:Industry Challenges:Strategic Growth:Emerging Trends: Quotes: