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Frankly MSP

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Frankly MSP is a bi-weekly podcast that helps managed service providers run an IT business with the ultimate in productivity, efficiency, and profitability. We’ll go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow MSPs who’ve cracked the success code. Featuring practical tips and news you can use, each episode of Frankly MSP will leave you inspired, energized, and ready to take action.

Frankly MSP is a bi-weekly podcast that helps managed service providers run an IT business with the ultimate in productivity, efficiency, and profitability. We’ll go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow MSPs who’ve cracked the success code. Featuring practical tips and news you can use, each episode of Frankly MSP will leave you inspired, energized, and ready to take action.
More Information

Location:

Canada

Description:

Frankly MSP is a bi-weekly podcast that helps managed service providers run an IT business with the ultimate in productivity, efficiency, and profitability. We’ll go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow MSPs who’ve cracked the success code. Featuring practical tips and news you can use, each episode of Frankly MSP will leave you inspired, energized, and ready to take action.

Language:

English


Episodes

032 - How to unlock greater team productivity with Kolbe

11/29/2018
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How do you and your team work best? The Kolbe index tells you. We dive deep into this personal and professional development tool with Ross Slater, partner and VP at Reach Capabilities. Plus, Richard Tubb and Karl Palachuk return to the studio with their take on Austin McChord stepping down as Datto CEO and a very costly HIPAA violation.

Duration:00:44:47

031 - Why everyone in your MSP needs a number

11/15/2018
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BrightGauge CEO Brian Dosal discusses the beauty of using numbers to manage individual, team, and company performance for your MSP. Aussies Nigel Moore and Jamie Warner drop by for a Down Under look at search engine marketing for MSPs and Microsoft’s latest move into managed services.

Duration:00:32:40

030 - Scaling your technical team

11/1/2018
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Cindy Perks, COO of outsourced help desk providers GMS, talks about the recruiting, training, and motivational techniques she used when growing the company’s technical team from 30 to 130 employees in five years. Gary Pica and Bob Penland of TruMethods guest host What’s Going On, talking about industry consolidation and how to evaluate security products for your MSP.

Duration:00:29:28

029 - The Pyramid for MSP Success

10/18/2018
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MSP Jamie Warner outlines the strategies he used to grow eNerds into a MSPmentor 501 company for seven years running. It all comes down to what Jamie calls the Pyramid for MSP Success.

Duration:00:37:58

028 - Getting your MSP financials under control

10/4/2018
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Accounting and tax consultant Rayanne Buchianico explores cashflow management, best ways to set up your books, and ways to optimize accounting processes in your MSP. Richard Tubb and Karl Palachuk are joined at Continuum Navigate by MSP Josh Weiss for a live recording of What’s Going On.

Duration:00:35:35

027 - Managing hardware vendor diversity in an MSP

9/20/2018
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A new industry report reveals the scope of vendor diversity in an MSP and the challenges you face trying to manage it all. Richard Tubb and Karl Palachuk discuss what happens when cloud services go down and the rising popularity of Reddit.

Duration:00:29:48

026 - Getting the most from your MSP tool stack

9/6/2018
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MSP consultant Todd Kane share his tips for finding the right tools for your MSP business and optimizing the ones you have. Richard Tubb and Karl Palachuk discuss an expensive GDPR mistake and the evolution of search engines.

Duration:00:32:41

025 - The how and why of building a personal brand

8/23/2018
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Doug Hazelman of Cloudberry joins us for a chat on using a personal brand to fuel success for your MSP business. Richard Tubb and Karl Palachuk discuss who’s listening through our devices, Cisco’s acquisition of Duo Security, and the new GDPR-like legislation being introduced across the US.

Duration:00:29:58

024 - Building a culture of sales & service in your MSP

8/9/2018
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For Barb Paluszkiewicz, CEO of CDN Technologies, the phrase “everyone’s in sales” is no empty platitude—it’s the daily reality at her MSP. Richard Tubb and Karl Palachuk discuss ChannelCon, a new STEM scholarship, and how MSPs can take advantage of the latest NIST cybersecurity guidebook to educate their clients.

Duration:00:31:52

019 - The MSP opportunity in protecting public infrastructure

5/31/2018
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Charles Weaver, CEO and co-founder of the MSPAlliance, talks about the opportunities and risks in MSPs managing critical public infrastructure. Richard Tubb and Karl Palachuk discuss AI energy needs and chatbots offering help desk support.

Duration:00:30:27

014 - When bigger isn’t always better

3/22/2018
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Duration:00:31:41