ILTA Voices

We exist in an industry built on preserving, collecting, reviewing, and producing every piece of relevant data; however, the volume continues to explode as storage gets cheaper, the world becomes more reliant on electronic forms of communication, and different forms of communication are developed and embraced. In this world, how do we, in the tech space, define, determine, and attempt to hold the line where proportionality is concerned. Moderator: @Rachel McAdams - Senior Consultant, Sky Discovery Speakers: @Chris Acosta - Director, eDiscovery Resources, Morrison & Foerster LLP @Eoghan Kenny - Head of eDiscovery and Investigation Support, ALG Solutions, A&L Goodbody LLP Recorded 04-30-2024

In our last podcast, "Where’s Better to Build a Career in eDiscovery, Within a Law Firm or At An External Consultancy", we identified some core skills eDiscovery professionals need to be good at their jobs. On this episode we’re going to be focused on “problem solving”. Moderator: @James MacGregor - Managing Director, Ethical eDiscovery Panelists: @Rachel McAdams - Senior Consultant, Sky Discovery @Dina Hetherington - eDiscovery Technology Manager, A&L Goodbody LLP Recorded 04-26-2024

We've all been there: a boss cushions their language so much we leave meetings unclear on whether we were doing a great or terrible job. In this podcast panel interview session, seasoned managers will discuss on what things to include & avoid in feedback sessions, and how providing feedback on the go is much more valuable than waiting for formal performance reviews Moderator: @Harriet Joubert-Vaklyes, Director, Legal Operations, CBRE Panelists: @Janelle Eveland Belling, Director of Legal Project Management, Perkins Coie @Amy Monaghan, VP of Client Success and Product Innovation, Infodash @Nicola Woodfall, Senior eDisclosure/eData Manager, Travers Smith RECORDED 4-25-2024

Sr. VP of Service Delivery, Dawn Hudgins, sits down with Gina Buser, CEO of Traveling Coaches, to dig deep on best practices for business partners.

Firms are getting it, making business decisions based on data is a good idea. There are different areas within law firms where this could be beneficial (enterprise wide, client specific, practice specific). With different places where data is housed, a great first step to connect data sources is by identifying where everything is. This will be a step-by-step guide of data mapping principles and how to get started. Moderator: @Kate Hathaway - Innovation Project Manager, Greenberg Traurig Speaker: @Paul Giedraitis - CEO, Orgaimi Recorded on 04-17-2024.

Success in the courtroom depends on comprehensive trial support that starts long before the trial date. How do you turn a compelling story into something that’s easy to understand and memorable for the judge and/or jury. Enlisting the assistance of a trial support professional early on is key. In Part Two of our Sitting in the Hot Seat podcast, our esteemed panel will discuss preparation tips and tricks, effective communication strategies, logistics (in its many forms), technology considerations, and some ideas for you to help your team win. Moderator: Jill Okerlund - Legal Process Coordinator, Robinson Bradshaw Panelists: Stephanie Mills - Manager, Discovery Services, Cassels Brock & Blackwell LLP Tim Piganelli - CEO, The Piganelli Consulting Group, Inc. David Gomez - Practice Support Project Manager, Robinson Bradshaw

How do we build trust within an organization? What does it mean to be transparent when confidential information is on the line?

The speakers shared how and when to train attorneys for best long-term technology success. Does this occur in summer or first year? In addition, they discussed how does training needs evolve over the course of an attorney's careers for best long-term technology success. Moderator: @Virginia Ong - Legal Innovation Manager, Greenberg Traurig Speakers: @Jake Brown - Head of Legal Technology, Josef @Ana Toft-Nielsen - Attorney Development Innovation Manager, Greenberg Traurig Recorded on 04-03-2024.

In this podcast panel session, the panelists will share the pros and cons for eDiscovery professionals for working in-house at a law firm as opposed to externally at a service provider. Moderator: @James MacGregor - Managing Director, Ethical eDiscovery Panelists: @Rachel McAdams - Senior Consultant, Sky Discovery @Dina Hetherington - eDiscovery Technology Manager, A&L Goodbody LLP @Jakub Kur - Head of Forensic Technology, Bird & Bird @Tom Quinn - Head of eDiscovery, Simmons & Simmons Recorded on 3-15-2024

Dawn Hudgins sits down with Melanie Prevost and Julia Montgomery to get the inside scoop on ILTA's upcoming event, Catalyst: Women Leading Change.

We all know about technical debt, but data debt is its more nefarious and more challenging sibling. How do you break down the data silos in you firm to create a holistic view of your information? Moderator: @Bill Bice - CEO, nQ Zebraworks Speaker: @Keli Whitnell - Director of Firm Intelligence, Troutman Pepper Recorded on 3-11-2024.

How do we listen effectively? What does it mean to hear someone? Dawn Hudgins sits down with ILTA CEO, Joy Heath Rush, to discuss listening advice.

Dawn Hudgins sits down with EVOLVE Co-Chairs Kenneth Jones and Joshua Smith to get the inside perspective on ILTA's newest event.

In this podcast the speakers will discuss how can legal operations teams work with each other on both sides of the client/law firm equation. What are best practices? How can a firm improve the client's experience? Moderator: @Damian Priamurskiy - Project Management & Delivery Specialist, Lowenstein Sandler LLP Speakers: @Julianne Kasprzyk - Paralegal Manager, Investment Management, Lowenstein Sandler LLP @Donald Knight - Director of Legal and Tax Operations, Crown Castle Recorded on 02-23-2024.

In this podcast interview, the speaker will share experiences and challenges in utilizing Large Language Models in the legal arena. Questions the moderator asked the speaker: General -What are some of the key challenges that legal departments face in adopting and integrating LLMs into their workflows? -How can legal departments overcome the initial resistance or skepticism that may exist towards using LLMs? -How can legal departments ensure that LLMs are being used responsibly and ethically, without perpetuating biases or producing inaccurate or misleading results? People -How can legal departments train and empower their lawyers to use LLMs effectively? -How can LLMs be used to augment and complement the skills and expertise of lawyers, rather than replace them? -What are the potential long-term benefits of using LLMs in legal departments? Technology -What are the challenges of integrating LLMs with existing legal software and systems? -Provide examples of specific use cases (e.g., information governance, contract management review and drafting, eDiscovery, and/or R&C) -How can legal departments ensure that LLMs are aligned with security and privacy and regulatory compliance? Process What are the challenges of evaluating and selecting the right LLM for a specific legal task? How can legal departments ensure that LLMs are being used in a way that is aligned with their overall legal strategy? Moderator: @Carolyn Robinson - Senior eDiscovery Paralegal, Bosch Speaker: @Chistine Livingston - Managing Director of AI and IOT, Protiviti

Every firm currently struggles with making sure all of the knowledge in their organization is written down, up to date, and searchable. In the future, chatbots could serve as a kind of automated research assistants for firm knowledge. They’d be responsible for answering questions by sourcing information from the right person, document and they could also be used to proactively record tacit knowledge into living documents by periodically interviewing key people about their progress on company initiatives. In this podcast interview, we discussed the role of AI powered chatbots as digital research assistants and more. Moderator: @Alejandro Vallellanes - Former Senior Manager, Research and Information Alerts, Baker McKenzie Speakers: @Stephanie Goutos - Practice Innovation Attorney, Gunderson Dettmer, L.L.P. @Avi Saiger - Practice Innovation Attorney, Gunderson Dettmer, L.L.P. @John Scrudato - Legal Engineering and Data Strategy Manager, Gunderson Dettmer, L.L.P. Recorded on 02-05-2024.

Join ILTA CEO, Joy Heath Rush, and Sr. VP of Service Delivery, Dawn Hudgins, for the first episode in our new series: Joyous Leadership.

In legal operations and other knowledge or practice management roles, there's often a lot less structure and clarity on the types of roles and career progression available in the industry. In this podcast session, we'll talk through some ways to first figure out what your options are, then how to get started down the path you want to be on, and where to turn for help when it's not available within your org. Questions the moderator asked the panelists - Tell us a bit about your professional journey and when you were able to steer your own ship with regards to your roles within a law firm. - What steps did you take and research did you have to do to clarify your vision for your next role? - What were some ways that you were able to communicate with management/leaders to get them aligned with your goals and vision for your next career moves? - Did you run into any unexpected obstacles and how did you overcome them? Do you have any advice for others that may be seeking a change in their current role? Moderator: Harriet Joubert-Vaklyes- Senior Project Manager, Legal Operations, CBRE Panelists: Danette Shaifer - Facilitator, Relationship Intelligence Coach, Learning Strategist, Florishion Consulting Amy Wegener- Executive Coach and Consultant, AB Wegener LLC Esther Bowers - Chief Practice Innovation Officer, Honigman LLP Recorded on 1-25-2024

In this podcast interview, the speaker will provide best cybersecurity practices for law firms. Questions the moderator will ask the speaker: -Law firms deal with a treasure trove of sensitive client information. What are the top cybersecurity threats they face, and how can they effectively guard against them in today's ever-evolving threat landscape? -Considering the interconnected nature of legal systems and the vast amount of data transmission, how can law firms ensure the security of client data, both in transit and at rest? Are there specific encryption methods or best practices they should be implementing? -Phishing attacks and social engineering are persistent threats, especially with employees as potential entry points. What strategies or training programs do you recommend for law firms to protect their staff from falling victim to these increasingly sophisticated attacks? -In the unfortunate event of a cybersecurity incident, what steps should a law firm take in terms of incident response and recovery? How can they minimize the impact and get back on their feet as quickly as possible? -Employee training and awareness play a crucial role in any organization's cybersecurity strategy. How can law firms foster a security-conscious culture among their staff, and what ongoing training initiatives would you recommend? Moderator: Kevin J. Foster, Sr., - Cybersecurity Operations Coordinator, White and Williams LLP Speaker: Dr. Eric Cole, Ph.D. - CEO & Founder of Secure Anchor Recorded on 01-05-2024.

In this session, Nicki C. Kastellorizios-Lee (IT Communication Manager at Perkins Coie) and Marion Miller (Senior Practice Knowledge & Innovation Manager at Fenwick) sat down with Catherine Monte and Jima Kato from our Women Who Lead (WWL) group to discuss their career journeys in the legal IT field. Co-Moderators: Catherine Monte - Chief Knowledge & Innovation Officer, Fox Rothschild LLP Jima Kato - Director, Knowledge Management & Innovation, Gibson, Dunn & Crutcher LLP Panelists: Marion Miller - Senior Practice Knowledge & Innovation Manager, Fenwick Nicki C. Kastellorizios-Lee - IT Communications Manager, Perkins Coie LLP