Reboot IT - Nonprofit and Association Technology Conversations for All

In this episode of Reboot IT, host Dave Coriale meets up with friends and fellow podcasters KiKi L’Italien, Dave Will (PropFuel), and Joanna Pineda (Matrix International) for a lively roundtable recorded live at ASAE Annual 2025 in Los Angeles. The group dives into the intersection of technology, culture, and brand in associations, exploring how tools like AI and VR can either enhance or hinder human connection. From frustrating banking apps to virtual mini-golf team building, they share candid stories, laughs, and lessons on how to implement tech that truly serves people. Themes and Topics: Tech That Builds, or Breaks, Trust AI, Anxiety, and Adoption Play, Curiosity, and Culture Usability Testing: The Missing Link

In this episode of Reboot IT, host Dave Coriale sits down with Artesha Moore, President and CEO of Association Forum, to explore the evolving role of artificial intelligence in associations, the importance of unleashing talent, and the mindset shifts required for modern leadership. Artesha shares her bold approach to AI adoption, her expectations for staff engagement, and her belief in lifelong learning as a leadership imperative. From practical experimentation to philosophical reflections, this conversation is packed with insights for association executives navigating the future of work. Themes and Topics: AI Adoption & Experimentation Leadership Expectations Strategic HR & Learning Ethical Influence & Industry Impact Partnerships & Practical Training

In this episode of Reboot IT, host Dave Coriale sits down with Ben Muscolino, CEO of Breezio, Data Sangria, and co-founder at Vortacity, and Ryan O'Donnell, CTO at Vortacity, to demystify cybersecurity for associations and nonprofits. They explore the evolving threat landscape, the importance of proactive security measures, and how organizations can build a culture of cybersecurity without fear or shame. From phishing-resistant MFA to red team engagements, this conversation is packed with practical advice for leaders and IT professionals alike. Themes and Topics: Cybersecurity Culture and Leadership Phishing and Account Takeover Risks Cybersecurity Maturity Penetration Testing and Red Teaming Deception Technology and Canary Tokens Budgeting and Advocacy for Cybersecurity

In this episode of Reboot IT, host Dave Coriale, President of DelCor, is joined by Andrew Leggett, Director of Cybersecurity, and Chris Ecker, CTO, to explore the evolving cybersecurity landscape for associations and nonprofits. They discuss the shift toward phishing-resistant MFA, the impact of AI on cyberattacks, and the importance of layered security strategies. The conversation emphasizes how organizational culture, user training, and smart technology choices work together to protect sensitive data and systems. Themes and Topics: Phishing-Resistant MFA AI-Enabled Cyber Threats Layered Security Strategy Cybersecurity Culture & Training Copilot and Oversharing Risks Cyber Insurance & Compliance

Dave gets worked up about re-evaluating business rules within organizations. Sometimes business rules are based on isolated incidents and may unnecessarily complicate future processes. Dave emphasizes the need to scrutinize these rules as they play a crucial role in requirements analysis, influencing contracts, payment processing, regulatory compliance, and more.

In this episode of Reboot IT, host Dave Coriale sits down with Ginger Ausloos, Vice President of Technology Solutions and Data Strategy at AACSB International, and Gretchen Steenstra, Director, Project Strategy and Leadership at DelCor, to explore the evolution from digital transformation to digital strategy. Ginger shares how her organization has embraced cloud-based systems, built a transparent IT culture, and developed a governance model that empowers business units. The conversation also dives into leadership styles, AI adoption, and the importance of aligning IT with organizational goals. Themes and Topics: Digital Strategy vs. Digital Transformation Leadership Through Transparency and Partnership Best-of-Breed Technology and Integration Strategy Governance and Change Management AI Adoption and Organizational Readiness Professional Development and Personal Growth

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with fellow podcasters KiKi L’Italien (former EVP Marketing & Community), Joanna Pineda (CEO, Matrix Group), and Dave Will (Co-founder, PropFuel) to discuss why technology implementations often take longer than expected. From strategic misalignment and governance bottlenecks to emotional resistance and resource constraints, the group explores the underlying causes of slow change. Themes and Topics: The Emotional Impact of Letting Go Strategic Planning and Prioritization Gaps Governance and Decision-Making Bottlenecks Risk Aversion and Culture of Caution Leadership and Ownership Resource Constraints and Internal Silos

In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Adam Kuhn, IT Director and DelCor alum, to discuss the evolving role of IT in associations. From foundational infrastructure to advanced cybersecurity strategies, Adam shares lessons learned from both sides of the fence—being an internal influencer and a business partner. The conversation explores how IT leaders can move beyond “keeping the lights on” to proactively shaping organizational maturity, especially in the face of overwhelming system data and increasing security demands. Summary: Cybersecurity as a Strategic Investment IT Maturity: From Core Requirements to Electives Information Overload & the Need for Synthesis IT’s Role in Business Decision-Making Building Cross-Departmental Partnerships Influencing Leadership & Budget Decisions

In this episode of Reboot IT, host Dave Coriale sits down with Rob Wenger, CEO and Chief Product Officer at Higher Logic, to discuss the evolving landscape of association technology, the impact of AI and automation, and strategies for enhancing member engagement. Summary: AI and Automation: Member Engagement: Ethical Considerations and Future Outlook:

In this episode of Reboot IT, host Dave Coriale sits down with Gretchen Steenstra, Director of Project Strategy and Leadership at DelCor, and Niko Cribb, Technology Consultant at DelCor, to unpack what happened at the DelCor Bootcamp during AMS Fest. They explore the evolving challenges of AMS selection, the importance of ecosystem and context diagrams, and how associations can better prepare for system adoption. From peer-to-peer learning to the impact of private equity on vendor trust, this episode is packed with practical takeaways for association professionals navigating the complex world of association management systems.

Host Dave Coriale re-releases the very first episode of the podcast in honor of Loretta DeLuca, DelCor’s Founder and CEO. Joined by longtime colleague Brian Sheehan, the trio reflects on the early days of DelCor, their shared journey through decades of tech evolution, and the values that shaped the company’s culture. This heartfelt conversation offers a glimpse into the foundation of DelCor, the transformation of the association community, and the enduring legacy Loretta leaves behind. In this redrop of Season 1, Episode 1, Dave, Loretta, and Brian discuss:

Catch up with Juan and Hannah from Inteleos and hear their fascinating update about how the organization is using blockchain to reduce friction, create efficiencies, and increase value to its members.

This week Dave is joined by George Breeden, CIO at American Society for Microbiology. George shares his epic thoughts on being curious, experimenting, and innovating. We also talk about IT’s responsibility to align the organization's technology with the mission and business objectives - and much more. Lastly, you win if you had “punch cards” on your Reboot IT BINGO card.

Dave is worked up again this week. What's on his mind? Wordsmithing.

Tune in as Dave talks with Gretchen Steenstra, director of client strategy at DelCor, and Lara Sparks, senior marketing and web manager at the Entomological Society of America. They discuss the key factors that contribute to a successful partnership between IT and marketing.

This week, Dave is worked up about constantly being bombarded with surveys. Tune in to hear his advice on ensuring your organization uses survey tools effectively.

Dave talks to Carol Martinez about the Project Management Institute’s (PMI) use of technology to support the organization’s mission. At PMI, the technology goes beyond operations and management, thereby allowing Carol and her team to measure the global community impact of project management.

Dave is joined by Reggie Henry, Chief Information and Performance Excellence Officer at ASAE, to discuss artificial intelligence. They discuss the reality of AI: its positive aspects, its effectiveness as a tool, and the importance of ethical implementation.

A recent trip to France has Dave worked up about how efficiently people in the past accomplished remarkable architectural feats, such as the Palace of Versailles and the Eiffel Tower. He considers factors that may slow progress in the community today when implementing new technologies.

Once again, Dave and the collabocasters share what's going on in their lives (who earned the Hapkido black belt?) as they weave through various association topics and have fun along the way.