Migrating from ServiceNow's old style CMS to Service Portal? You'll definitely want to listen to this episode!! Jennifer Griffin, Ben Ramseyer and Jay Martin discuss Jennifer's Service Portal compatibility checker which helps clients determine impact (from a compatibility standpoint) when migrating from the old ServiceNow CMS. It checks things like client scripts and UI policies [...]
Some of the Women of Service Catalyst (and a couple of male back-up singers) provide a Baby Boomer and Millennial perspective on what it's been like to enter and continue to work in the world of Technology and IT. We discuss how things have changed, how they've not changed, and what's still left to do.
Why on earth would you want to Tweet from ServiceNow (think Major Incidents, Outages, Alerts, the ability to communicate when your own network is unavailable)?? How might you integrate ServiceNow to not only publish tweets but to bring info from your Twitter feed into ServiceNow to correlate that data with activities happening in your environment [...]
The Service Catalyst team introduces Asset Management automation and discusses how best to get your assets out of spreadsheets and into a system to help better track and drive your business and finances.