Supplier Experience Live from HICX

Supplier marketing is the process by which companies engage suppliers, build strong supplier relationships and create supplier value in order to capture value from suppliers in return,” Anthony Payne, CMO at HICX, explained at Supplier Experience Live 2023 Conference during a session about how to drive supplier adoption & engagement with supplier marketing. The session covers: What is the main cause of initiative fatigue for suppliers What is supplier marketing How to use a simple marketing framework to drive supplier adoption and engagement Top 6 recommendations to drive supplier adoption and engagement

When it comes to standardizing the suite of tools, Ruth explains the most important thing to get right for your people to use the product is to ensure its value for suppliers: “What’s critical in order for your internal team actually having the appetite to use the tools, is that those tools have to work for your suppliers in the market.” The Heineken session at Supplier Experience Live 23 covers: The digital transformation journey of Procurement at Heineken How to successfully digitize the procurement function Top 3 key learnings from digitizing Procurement

So this is where we have to put ourselves in our supplier’s shoes and start to understand their pain,” Dr. Elouise Epstein, Partner at Kearney, explained during a keynote speech at the 2023 Supplier Experience Live Conference. What we need is a way for the user to own their data, allowing them to share it when and where they want, while keeping the data up to date in one place and syndicated into all the different environments. Some of the key points include: What is wrong with our “modern” supply chains The biggest problem with enterprise supply chains today The future of supply chain technology Why should you care about the voice of your supplier How to win together with your suppliers using data

Supplier Experience Live is going LIVE! - 10th October 2023 Transform your procurement and supply chain strategies into a competitive advantage at HICX Supplier Experience Live, our official DPW half-day side event in Amsterdam on 10th October. Learn directly from industry experts and leading professionals who are reshaping their procurement landscape, such as Dr. Elouise Epstein, Ruth Bromley from Heineken, Marc Bengio from Johnson & Johnson, and many others. Register and check the full speaker list here.

How Current Trends Drive Tech Adoption and Better Ways of Working with Yash Rai In this episode of the Supplier Experience Live podcast, we spoke with Yash Rai, Vice President, Procurement and Supply Chain Solutions at The Smart Cube. Yash has over 14 years of experience working in the procurement domain. He loves the industry and is extremely passionate about technology and learning about best-of-breed solutions and capabilities. In our conversation with Yash, we discussed the following:

In this episode of the Supplier Experience Live Podcast, we head to Pittsburgh, Pennsylvania to speak with Anand Singh, who is VP of Integrated Supply Chain at Sword Health. Anand started working in Procurement and Supply Chain at an early age in his family business. He was managing a small fleet of two trucks serving their most important clients, including Unilever. His father started the logistics and distribution company on the East coast of India. From there, his career took him to the USA, where he has worked in many large organizations across different industries. These included Cooper Tire & Rubber in the automotive sector as well as nine years with Philips Healthcare. With Anand, we discussed:

How to improve relations with suppliers and build the Procurement function of the future In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD. The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view. With Charlotte and Max, we discussed:

How Far Procurement Has Come Due to Technological Advancements with Canda Rozier In this episode of Supplier Experience Live Podcast from HICX, we welcomed Canda Rozier, a Procurement Evangelist and Consultant. Canda gained her Procurement knowledge and expertise as a former CPO of several global organizations, before founding her own consulting company, Collabra Consulting, which is focused on procurement transformation, sourcing excellence, and cost improvement. She also often contributes to sourcing industry publications, speaks at procurement conferences and events globally and is winner of the 2019 Sourcing Star Award of the SIG Future of Sourcing Award. We had the pleasure of talking to her about:

The Role of Technology in the Future of Procurement with David Yarkin For this episode of the Supplier Experience Live Podcast, we were joined by David Yarkin, Founder and CEO of Procurated, and a former CPO. David is a procurement practitioner who has spent nearly twenty years working in a number of organizations both in the public and private sectors. After gaining experience, David went on to establish his own business, Procurated, which connects public sector buyers with peer-reviewed suppliers. With David we discussed:

What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby For this episode of the Supplier Experience Live podcast from HICX, we welcomed David Loseby. David is an advisor, author, speaker, and visiting scholar at the University of East Anglia. David describes himself as a ‘pracademic,’ or practitioner academic, having held various global CPO roles across a number of industries, including retail, FMCG, pharmaceuticals, aerospace and defense, manufacturing, and banking. His focus is on delivering change and transformation within organizations. With David we discussed:

An Interview on Taking Procurement to the Next Level with Rich Sains For this episode of Supplier Experience Live Podcast, we were joined by Rich Sains. Rich is a procurement practitioner who has spent over twenty years working in a number of organizations for various industries, including retail, hospitality, and FMCG. After gaining experience, Rich went on to establish his own business, Acada, which provides a procurement platform focused on performance, insights and analysis that helps procurement teams increase capacity and reduce time to value. With Rich we discussed:

An Interview on Modern Procurement with Nick Ralphs For this episode of Supplier Experience Live by HICX, we were joined by Nick Ralphs. Based in Glasgow, UK, Nick is a Director of NJR Procurement, an organization focused on ‘Increasing Value and Managing Risk in Purchasing and Supply Chains.’ Nick is also an active consultant and specializes in training procurement teams through the DevelopMyTeam platform. With Nick we talked about:

An Interview on the Challenges Facing Procurement Today with Jon Hansen In this episode of Supplier Experience Live, we welcome Jon Hansen. Jon is a renowned writer and speaker in procurement. Starting his career as a software company founder, he now runs a Procurement Insights blog and hosts a podcast, PI Window on The World Show which airs on Blog Talk Radio. Deservedly, Jon also sits among the Top 50 Global Thought Leaders in this space. We have welcomed Jon to discuss the challenges Procurement is facing today, as well as:

An Interview on Digital Procurement with Charlotte de Brabandt and Max Kent In this episode of Supplier Experience Live, we welcome Charlotte de Brabandt and Max Kent. Max is Vice President of Global Procurement at AP automation experts, Compleat Software. Charlotte is speaker, trainer, and ambassador for the Institute for Supply Management (ISM) with over 10 years of experience in global procurement. In this episode, we explore the topic of digitalization in Procurement, including the concept of a digital-first approach, the growth of new technologies and a discussion on the issue of bad data.

Retaining and Motivating Procurement Talent with Charlotte de Brabandt For this episode, we welcome a familiar guest on HICX’s webinars and the Supplier Experience Live podcast, Charlotte de Brabandt. Charlotte is a speaker, trainer, and ambassador for the Institute for Supply Management (ISM), with over 10 years of experience in global procurement. In this podcast, Charlotte joins us to discuss the importance of retaining and motivating today’s procurement talent to become leaders of tomorrow. We explore: Why now is the time to be in Procurementchange and disruption

An Interview on Investments in Procurement Technology with Iain Campbell McKenna For this episode of Supplier Experience Live podcast by HICX, we have welcomed Iain Campbell McKenna. Iain a Managing Director at Sourcing Solved, an executive search consultancy company, where he works with clients to help them successfully optimize outcomes of their investments in procurement, technology and through areas such as innovative change management strategies, including advanced hiring practices. He is also a host of the Procurement in 5-Minutes, a podcast aiming to solve some of the biggest challenges within Procurement in only 5 minutes.

An Interview on Lessons from 25 years in Procurement with Peter Bolle For this episode of the Supplier Experience Live Podcast from HICX, we welcomed Peter Bolle. Peter is a former Senior Strategic Procurement Manager at Air Canada, who, after more than 25 years at the organization, has a wealth of experience in areas including strategic sourcing, category management and supplier management.

An Interview on Innovation, New Technologies and 'Fifth Generation Purchasing' with Herve Legenvre For this episode of the Supplier Experience Live Podcast from HICX, we were joined by Herve Legenvre. Based in Geneva in Switzerland, Herve holds a number of roles. He is Director of the EIPM Value Creation Observatory, where he conducts research on innovation, purchasing and new technologies that are changing industries. He is also co-author of the recently released book Fifth Generation Purchasing: When Pace Meets Power.

An Interview on Building a Case for Supplier Information Management (SIM) For this episode of the Supplier Experience Live podcast, we have repurposed our webinar with Stephane Sacherer on ‘End-to-end SIM Strategy: Building a Case for SIM’ into a shorter version of a podcast episode. Stephane is an Associate Director, Global Procure to Pay at Mondelez International. Mondelez sits among a class of leaders, who are putting supplier information management and supplier experience at the heart of their digital transformation.

An Interview on How Sustainable Procurement Programs Foster a Greener Future with Charlotte de Brabandt & Max Kent Ahead of the 2021 United Nations Climate Change Conference (COP26), held between 31st October and 12th November, we welcomed Charlotte de Brabandt and Max Kent to the Supplier Experience Live podcast, to discuss how sustainable procurement programs foster a greener future. Charlotte is a speaker, trainer, ambassador for the Institute for Supply Management (ISM) with over 10 years of experience in global procurement. Max is currently Vice President of Global Procurement at AP automation experts, Compleat Software.