TigerTalks

Business Development Manager Dan Self and Account Manager Rob Ansell introduce us to the Tiger Consulting package. By offering Data Analytics Consultancy we enable our customers and partners to make informed decisions.

In this episode, we delve into the latest features of Prism, presented by Richard Burt, Head of Service Management. Richard highlights the time-saving benefits of Widgets for streamlined report entry and faster data access. He also showcases Tiger's Centralised Information Storage with label-based search capabilities and customisable UI screens. Additionally, Richard demonstrates the power of Analytics, emphasising Dimension, Measures, Group Filters, and Parenthesis. The versatility of Prism is further illustrated through its ability to detect fraud, monitor trunk capacity, schedule reports, and even assess employee well-being by generating detailed reports on staff complaints, device usage, and equipment faults.

Ben Nicklen, CEO, shares Tiger's latest Product updates schedule with our customers.

Chris Butler, Telecommunications Manager, West Midlands Ambulance Service shares how the Trust utilised Tiger Prism during the challenging times of the COVID-19 pandemic. Chris takes you through their journey, highlighting the unique approaches they took to address the increased call demand and the unexpected changes in their operations.

Join Iain Jones, Financial Crime Insight Manager, esure as he shares their remarkable journey with Tiger Prism. Discover how the Prism platform transformed their approach to combating financial crime and uncover the surprising advantages they gained along the way. Don’t miss out on this enlightening session!

It goes without saying that security is high on the agenda for IT leaders and their teams. It's also something we take very seriously at Tiger. In this episode, we interview Global Cybersecurity Advisor for ESET, Jake Moore. Jake has a fascinating background in this field and shares the most common mistakes made by organisations (and their employees!). He also shares his best practice advice for anyone seeking to 'up their game' when it comes to security and why it’s so critical to do so. For more information on Jake, head to linkedin.com/in/jakemooreuk or follow him on Twitter @Jake_MooreUK.

In this episode we focus on recruitment in the tech sector as Louise and Richard are joined by Senior Business Director for Hays, Martin Pardey. Together, they discuss the rapid changes in the way we all work, the impact this has had for organisations and how leaders can begin to tackle recruitment challenges and skills shortages in the ever-changing tech sector. To find out more about Martin, check out his LinkedIn profile here: https://www.linkedin.com/in/martinpardey/ More information about Hays tech recruitment is available here: http://www.haystechnology.com/

Our two-part Spring webinar series launched on Thursday 7th April with a panel discussion on the role of data analytics in driving culture and decision-making for workplaces of the future. Moderated by Scriba PR’s Katie Mallinson, we welcomed Phillipa Winter, Account Chief Technologist for Central Government, Health and Social Care at Softcat to the panel. Joined by Tiger Sales Director Caroline Lewis, they discussed the modern workplace and how it’s shaping the key challenges facing IT and department leaders. We've curated this session as a podcast if you'd prefer to listen rather than watch. To see all the panellists in action, you can access the video recording of the webinar on the Tiger website here: tiger.io/resources/using-data-to-drive-a-hybrid-future-panel-discussion/

Registration for our spring webinar series is now open! So in this episode, Richard interviews Louise on what’s planned for these virtual events. They discuss the panel discussion which looks at the role data analytics will play in the future of hybrid and remote work. As well as the Tiger Prism product update that Louise will be delivering with our COO Ben. Find out more by listening to this episode. To sign up for our upcoming webinar series visit: https://tiger.io/join-our-spring-webinar-series/ To catch up on any of our autumn webinars that are mentioned in this episode visit: https://tiger.io/webinar-series/

In this episode we’re joined by Tiger’s Chief Operating Officer Ben Nicklen, who's been in the UC tech space for over twenty years! We chat through the changes he’s seen in unified communications and collaboration technology, customer expectations and market needs. Ben also shares what he feels is coming next for the industry including what this means for data analytics and tech vendors.

In episode 2 of the TigerTalks podcast, Louise and Richard catch up with lead engineer Matt Ringsell. He shares the most popular FAQs from customers on how to use UC reports to evaluate Microsoft Teams licensing requirements. We also talk everything from Matt's role at Tiger to branded football kits. Tune in to find out more....

We’ve launched a podcast! Each episode will focus on trending topics in the UC analytics and workplace data arena, interviewing members of our team, customer and partner community. In this very first discussion, we hear from regular hosts Louise Bennett and Richard Burt on what they’ve got planned for the series, including a teaser for episode two.