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No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program mashing up and erasing the lines between the consumer and trade worlds. We take a look behind the scenes of the travel business by sharing stories, experiences, and through interviews with the industry’s biggest names. Host Glenn Haussman is a well know travel industry personality, industry speaker, writer, consultant and editor at large with Hotel Management (HotelManagement.net), where he writes two columns a week. Though this is a new show, he had five years’ experience behind the mic. Follow Glenn on Twitter @TravelingGlenn or visit www.rouse.media.

No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program mashing up and erasing the lines between the consumer and trade worlds. We take a look behind the scenes of the travel business by sharing stories, experiences, and through interviews with the industry’s biggest names. Host Glenn Haussman is a well know travel industry personality, industry speaker, writer, consultant and editor at large with Hotel Management (HotelManagement.net), where he writes two columns a week. Though this is a new show, he had five years’ experience behind the mic. Follow Glenn on Twitter @TravelingGlenn or visit www.rouse.media.
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Location:

United States

Description:

No Vacancy with Glenn Haussman is the travel industry’s most exciting podcast. A fun, fast paced genre bending program mashing up and erasing the lines between the consumer and trade worlds. We take a look behind the scenes of the travel business by sharing stories, experiences, and through interviews with the industry’s biggest names. Host Glenn Haussman is a well know travel industry personality, industry speaker, writer, consultant and editor at large with Hotel Management (HotelManagement.net), where he writes two columns a week. Though this is a new show, he had five years’ experience behind the mic. Follow Glenn on Twitter @TravelingGlenn or visit www.rouse.media.

Language:

English

Contact:

917-604-2900


Episodes

The Hotel Tech Podcast #1: The True Cost of Distribution

6/18/2018
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The debate concerning direct versus OTA bookings rages on. To kick off the first season of our Hotel Tech Podcast series, Glenn Haussman and Estella Hale, Chief Product Evangelist with SHR, debate the European Technology and Travel Services Association (ETTSA) report called Hotel Distribution Costs. Wendy Norris, Corporate Director of Revenue Management and E-Commerce for Valencia Group, joins to discuss the study, what she has seen in her day-to-day, real-life experiences, plus SHR’s...

Duration:00:31:14

Hotel Tech Podcast #2: Integrations and Volatile Data

6/18/2018
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Glenn Haussman and Estella Hale, Chief Product Evangelist with SHR, discuss integrations and whether they're great or a pain. Plus, why most hotels fall short on their intent for integrated technologies. Also participating: Kevin Duncan, VP Revenue Management with Classic Hotels & Resorts.

Duration:00:35:23

Perpetuating the Hampton Ideal w/ SVP Hampton by Hilton Shruti Gandhi Buckley

6/15/2018
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Shruti Gandhi Buckley, SVP and Global Head, Hampton by Hilton at Hilton, shares what it’s like running one the largest and most recognizable hotel brands in the world. Also, international expansion plans, what’s next for Hampton and what she thinks it takes to be a strong leader. First, Glenn and producer Jeff Polly talk about some of the oddest hotels in the world. Link to article. Hear classic podcast with Legendary Hotelier Raymond Schultz on Birthing Hampton Inn Subscribe to our...

Duration:01:03:09

Bonus Episode: Monaco Revealed

6/13/2018
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For this special episode we chat with Cindy Hoddeson, Director, North America at Monaco Government Tourist Office. She shares with us the state of tourism of the market and what makes this a playground for the insanely wealthy. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy...

Duration:00:22:26

Margaritaville CEO and CMO Reveal Compass Brand/ NYU Conf Wrap Up

6/8/2018
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Margaritaville Holdings has revealed its select service brand Compass (the first is coming to Times Square), and we learn all about it from CEO John Cohlan and CMO Tamara Baldanza-Dekker. Plus, what makes a true lifestyle brand, and much more. First, Glenn and Chris Green, COO, Chesapeake Hospitality share their impressions, news and trends revealed during the NYU International Hospitality Industry Investment Conference. Subscribe to our weekly newsletter. Text hotel to 66866. Visit...

Duration:01:02:41

Bonus Show: Best and Worst Airlines Ranked

6/6/2018
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J.D. Power releases its 2018 North America Airline Satisfaction Study. Michael Taylor, Travel Practice Lead at J.D. Power shares which airlines get it right, and which airlines aren't up to snuff. Plus, how airlines are battling it out over how to win customers. See the study here: http://www.jdpower.com/press-releases/jd-power-2018-north-america-airline-satisfaction-study

Duration:00:29:16

CEO Spotlight: Greg Mount, RLH Corp./ NYU Conf Predictions

6/2/2018
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The Red Lion roars with Greg Mount, President/CEO, RLH Corp, who discusses the transformation of the company he’s helmed for more than four years and gives us a peak into his personal life. First, Glenn and Bruce Ford, SVP with Lodging Econometrics, discuss what they expect to happen during NYU International Hospitality Industry Investment Conference. Plus, No Vacancy turns two! Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us...

Duration:01:02:34

Protecting Your Bed

5/30/2018
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We speak with Sandra DiVito, Vice President, Hospitality and Healthcare and Jeff Faye, PR/Marcom Manager with Protect-A-Bed. We learn: How you'll reduce labor costs How you'll reduce material costs How this strategy improves customer experience Visit www.protectabed.com This is a sponsored podcast

Duration:00:23:45

ESA’s New Franchise Formula/ Vegas’ Constant Reinvention

5/25/2018
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Once a brand featuring only company-built hotels, Extended Stay America is now in franchising mode. And they have one of the best people heading up the team. We speak to Jim Alderman, Executive Vice President, Chief Asset Merchant with Extended Stay America, and get the scoop on what this means for hoteliers and why extended stay is suddenly so popular. First, Corey Nyman, of The Nyman Group, and Glenn talk about the constant evolution of Las Vegas and how the city constantly recycles...

Duration:01:10:34

A Tru Reinvention with SVP/ Global Head Tru by Hilton Alexandra Jaritz

5/19/2018
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It’s been more than two years since Tru by Hilton was rolled out and supported with plenty of deal-making fanfare. Now the brand is getting tweaked as part of its evolution. SVP/ Global Head Tru by Hilton Alexandra Jaritz shares brand changes, why they were made, how the brand appeals to both owners and consumers. First, Ralph Mahana shares news on state of New Orleans tourism. Plus, his remarkable journey from visiting the Windsor Court Hotel as a kid, to landing a front desk clerk job...

Duration:00:54:51

Bonus Show: The Department of Homeland Security Speaks on Human Trafficking

5/16/2018
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Recorded during #AAHOACON2018, we spoke with Michael "Mick" McKeown. He's from the Department of Homeland Security where he's Executive Director, Campaigns and the Homeland Security Advisory Council. In this important episode he shares how to recognize human trafficking in the hotel environment, how to stop it, and how to make others more aware of what is happening in their community. Also, check out our prior podcast with a human trafficking victim Roni Hong, who was sold into slavery...

Duration:00:14:45

Presidential Profile: Red Roof’s Andy Alexander

5/11/2018
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Glenn sits down with Red Roof’s President Andy Alexander for a wide-ranging interview. They discuss how the economy segment works, why consumers find it a valuable segment, the rise of ‘upscale economy,’ why Alexander thinks his company doesn’t need many brands, plus much more. But first, Glenn and Anthony Bennet, Managing Director of Red Sky Strategy, discuss hot marketing strategies for hotel chains, how technology is morphing hotel brand strategies and how Marriott is revamping its...

Duration:00:59:58

Select Cut: Pat Pacious, President & CEO of Choice Hotels International

5/10/2018
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Glenn speaks with Pat Pacious, President & CEO of Choice Hotels International, to see how the first six months have gone as CEO, the state of Choice Hotels and more. Encore episode: Was originally in episode 99, released April 6. 2018.

Duration:00:38:34

Graduate Hotels President Tim Franzen

5/5/2018
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Graduate Hotel is one hot brand gaining incredible customer traction. The brand’s president Tim Franzen and Glenn dissect the brand to share why it’s loved by customers and is a great development platform for Graduate Hotel’s owner AJ Capital. But first, Glenn and Bruce Ford, SVP, Lodging Econometrics are in Vegas at the Choice Hotels annual conference and HD Expo. They recorded this prior to the event’s start in case they didn’t survive dual conferences in Sin City. Subscribe to our...

Duration:00:56:07

Innovating Embassy w/ Embassy Suites Global Head Alan Roberts, Plus, Tracking Airbnb

4/27/2018
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Recorded during the Hunter Hotel Investment Conference, we caught up with Alan Roberts, Global Head - Embassy Suites by Hilton. He talks reinventing a hotel brand to surpass customer expectations, creating a sense of community through people power, how F&B is the new front desk, and expanding a full-service brand in a select service universe. Plus, we learn exactly what he does daily, and how he approaches his career. But first, Glenn speaks with AirDNA CEO Scott Shatford in an...

Duration:00:57:56

Marriott’s Master Franchising Plan with CDO Eric Jacobs

4/21/2018
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Glenn speaks with Eric Jacobs, Chief Development Officer, Select Service and Extended Stay Brands - North America - ‎Marriott International. But first, Glenn speaks with CEO of International Hospitality Media, Piers Brown. They discuss the Serviced Apartment Summit Americas, and how consumers are looking to stay differently when traveling. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to...

Duration:01:04:43

Suraj Patel Wants Your Congressional Vote. He makes the case.

4/17/2018
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In today's show we bring back Suraj Patel, who is running for Congress in New York's 12th Congressional District (parts of Manhattan and Queens). We share his story of growing up in AAHOA community, how it set the stage for his Congressional run, and how this member of the Democratic party is handling being in an organization filled with so many folks that are in the Republican party. He's also President of the hotel ownership group Sun Group of Companies. Recorded during #AAHOACon2018...

Duration:00:26:59

Presidential Spotlight: Revolutionizing Radisson with Ken Greene

4/15/2018
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Glenn speaks with Ken Greene, President of Radisson Hotel Group, Americas on what it takes to completely transform a hotel company, including its name, how he got to run a major hotel organization, future growth plans and some insight into his personality. But first, Glenn shares his gratitude on his 100th episode and shares the experience of deciding to, then starting your business through his perspective. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new...

Duration:01:03:18

CEO Spotlight: Pat Pacious, President & CEO of Choice Hotels International

4/7/2018
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Glenn speaks with Pat Pacious, President & CEO of Choice Hotels International, to see how the first six months have gone as CEO, the state of Choice Hotels and more. But first, Glenn and hotel owner Rupesh Patel dish on how to keep employees engaged and exceeding guest expectations. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram...

Duration:01:04:18

Bonus Episode: Distribution Has Changed, Has Your Strategy?

4/3/2018
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In this episode, we speak with Estella Hale, VP of Products, SHR, to examine the overall distribution landscape and learn how hoteliers can provide relevant content to potential guests. Plus, a look at how the past was about connecting hotels to channels, how the modern customer is upending that philosophy, and how to understand the moment of relevance where a buying decision is made. Visit: SHR Global to learn more. Sponsored podcast

Duration:00:24:49