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Inside EMS

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Keeping you on the pulse of what’s happening inside the EMS community. Catch up with Chris Cebollero and Kelly Grayson weekly as they discuss EMS life through good-natured banter and expert perspectives. Their vehicle for delivering the news and know how is that of two medics sitting on the truck between calls. Their mission is to make all listeners, EMS insiders.

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United States

Description:

Keeping you on the pulse of what’s happening inside the EMS community. Catch up with Chris Cebollero and Kelly Grayson weekly as they discuss EMS life through good-natured banter and expert perspectives. Their vehicle for delivering the news and know how is that of two medics sitting on the truck between calls. Their mission is to make all listeners, EMS insiders.

Language:

English


Episodes
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Goodbye, pencil whipping: Reimagining drug tracking compliance

5/3/2024
“We wanted to build something to solve the problem and help the paramedic, not hinder them.” Clive Savacool, CEO and founder of LogRx, joins the podcast this week to discuss preventing drug diversion/theft. Host Christ Cebollero and Savacool discuss: Who sets the tone for compliance accountability in an EMS organization The practice of gatekeeping narcotics from “drug seekers” Modernizing documentation practices to increase accuracy The LogRx smartphone platform and solution for tracking narcotics and other drugs This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Duration:00:22:22

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‘We are patient advocates’: When ‘backing the blue’ puts EMS in a difficult position

4/26/2024
Inside EMS cohosts Chris Cebollero and Kelly Grayson delve into a legal case out of New Jersey in this week’s episode, in which law enforcement officers and EMS providers were recently charged with the in-custody, in-ambulance death of a patient under the influence of bath salts. The discussion also discusses a similar incident out of Colorado in which two paramedics and a police officer were convicted in the 2019 death of Elijah McClain after he was injected with ketamine. Chris and Kelly share vulnerable moments from their careers when they regret not advocating for their patient in the face of law enforcement actions, plus we dig into all this: The growing legal scrutiny of EMS practices How to use de-escalation techniques to mitigate contentious situations with law enforcement partners The ethical responsibilities of EMS providers This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Duration:00:23:54

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Leadership styles: Progressive discipline vs. coaching culture

4/19/2024
“Sometimes we made decisions and wound up getting corrective action where maybe a culture of coaching would have taught me to grow.” Kelly Grayson puts the spotlight on fellow cohost Chris Cebollero this week as the pair discuss whether progressive discipline still has a place in EMS or if a move to a culture of coaching, as written about extensively by Chris, would have a more positive impact on retention rates, turnover, burnout and overall career satisfaction. Top quotes “Experience comes from mistakes and mistakes come from lack of experience.” – Chris Cebollero "I've gotten enough progressive discipline, enough paper that I can wallpaper a small closet." – Chris Cebollero “This isn’t about me wanting to fire you. This is about me wanting to make you the very best that you can be.” – Chris Cebollero This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Duration:00:16:58

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‘A series of unfortunate events’: The danger of bias cascade in EMS

4/12/2024
“Sometimes we make a decision, and it snowballs.” Our cohosts get vulnerable on this episode of the Inside EMS podcast, sharing times in their career when they suffered from cascade bias – using incorrect supplied or assumed information, which led to mistakes that compounded to the detriment of the patient. Have you experienced this in your career? Plus, we dig into all this: This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Duration:00:22:46

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‘Sell the sizzle, not the steak’: How to engage and captivate EMS audiences

3/29/2024
This week our cohosts are talking about everyone’s favorite activity: public speaking. While you may not love talking to a crowd, knowing how to effectively deliver a presentation is not just for leaders. Providers at all levels should know how to communicate on a complex topic to a group of people. And who knows more about expounding on complex EMS topics than Chris Cebollero and Kelly Grayson? The pair highlight their extensive experience as educators and industry speakers, discussing: This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Duration:00:27:16

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‘We have to battle hard’: EMS pain points and what it will take to fix them

3/22/2024
In this week’s episode of the Inside EMS podcast, host Chris Cebollero and guest host Rob Lawrence delve into the dynamics of EMS leadership, legislative challenges and the pursuit of better reimbursement practices for EMS services. The conversation also digs into EMS on the Hill Day and how providers can impact legislation through advocacy. Memorable quotes This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.
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Credibility code: Building trust beyond the call

3/15/2024
Chris Cebollero is flying solo on this episode of Inside EMS as he details the impact of authenticity and integrity in EMS. Through anecdotes and insights, he illustrates how credibility influences leadership effectiveness, team trust and the reputation of the EMS profession. Memorable quotes About the sponsor This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Duration:00:30:16

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EMS and the art of situational awareness

2/23/2024
In this week’s episode of Inside EMS, cohosts Chris Cebollero and Kelly Grayson delve into situational awareness, and the complexities and challenges faced every day by EMS professionals. The discussion emphasizes the importance of staying alert and prepared in emergency situations, following Cooper's Colors – a model illustrating different states of awareness from "tuned out" to "comatose." This week’s conversation touches on: Memorable quotes About the sponsor This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com. EMS1 uses generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:23:29

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Engaging frontline providers with quality improvement

2/15/2024
The latest episode of the Inside EMS podcast features a conversation with Mic Gunderson, president of the EMS Quality Academy and editor-in-chief of the International Journal of Paramedicine. The discussion offers insights into the evolution of EMS publications and the importance of quality and research in advancing the field. Memorable quotes Key takeaways The episode serves as a reminder of the vital role of research, quality improvement and community collaboration in advancing EMS practices. About the sponsor This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:30:16

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Next-gen emergency response: How live streaming can transform 911 dispatch

2/7/2024
In this episode of the Inside EMS Podcast, cohosts Chris Cebollero and Kelly Grayson discuss Orange County, Florida's adoption of live stream technology for 911 calls, a move that promises to enhance the quality of emergency response through better triage and patient care. This episode of Inside EMS Podcast exemplifies the ongoing evolution of emergency medical services, marked by technological innovation, educational advancements, and the importance of leadership and community engagement in shaping the future of EMS. Learn more: Fla. county launches livestream option for 911 calls Cebollero and Grayson discussed how integrating video technology into 911 dispatch can improve EMS response in the following ways: While enthusiastic about the potential of new technologies, Cebollero and Grayson also discussed the need for caution and the anticipation of unforeseen challenges, particularly concerning the privacy and security of live streamed 911 calls. Also in this episode About the sponsor This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:20:40

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Unraveling the complexities of heart blocks

1/31/2024
Heart blocks present a significant challenge to EMTs and paramedics, demanding a high level of expertise and precision in both diagnosis and treatment. Understanding the nuances of different types of heart blocks is crucial for effective patient management. The ability to accurately recognize and differentiate between various heart blocks, such as bifascicular, trifascicular and other types, is not just a matter of academic understanding but a vital skill in the fast-paced environment of EMS. In this episode of the Inside EMS podcast, cohosts Chris Cebollero and Kelly Grayson discuss how to train EMTs and paramedics to recognize, differentiate and treat heart blocks. Memorable quotes "Some of the drugs that we give are sometimes cause many problems as they solve." — Kelly Grayson "The best way to make an arrhythmia go away is to be prepared for the arrhythmia." — Kelly Grayson “One of the things that we're talking about here is pacing. And I don't think that that's two things that we do very well in EMS. Paramedics don't pace and paramedics don't cardiovert. And one of the things that you've got to be able to remember is when those patients need both.” — Chris Cebollero Key takeaways treating the patient, not just the monitor This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:26:40

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Emphasizing patient advocacy in EMS education

1/25/2024
Critical insights into the implications of recent court rulings on EMS practice and patient care This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this episode of the Inside EMS podcast, hosts Chris Cebollero and Kelly Grayson delve into the complex and ever-evolving legal and ethical dimensions EMS. This episode comes in the wake of a significant court ruling in which two paramedics were found guilty of criminally negligent homicide in the Elijah McClain case. The hosts discuss this judgment's far-reaching implications for EMS professionals, emphasizing the heightened legal scrutiny and accountability now present in the field. Memorable quotes "More and more, we are starting to see prosecutors making examples of paramedics, EMTs, who are not doing the right thing, or them thinking they're not doing the right thing, and our peers are now starting to get connected with murder and manslaughter charges, and it's something that we have to be very, very cognizant of." — Chris Cebollero "I think that where this case went off the rails is that both paramedics involved forgot that they were first and foremost patient advocates and were acting as law enforcement." — Kelly Grayson "We're doing our job with ego and this isn't about you. This is about the people that call for our help, and we've got to break that habit, because our poor interactions with people are leading to those national calls when these folks die." — Chris Cebollero "What could be the worst day of somebody's life ... that's powerful, right? People forget what a privilege that is. But we have to be able to remember that our ego is not good for medicine." — Chris Cebollero "You should train and educate yourself enough that you're not in doubt very often, but you should be conservative and call someone for, for consultation. That's what medical control is for." — Kelly Grayson Key takeaways Cebollero and Grayson discussed the growing legal scrutiny faced by EMS professionals, with the following takeaways: Read for more: The EMS system failed McClain and the justice system failed the paramedics] Rate and review the Inside EMS podcast Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or if you’d like to join us as a guest. Catch a new episode every Friday on Apple Podcasts, YouTube, PodBean, Amazon Music, Stitcher, Spotify, and RSS feed. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:28:46

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Inside EMS: Challenges and opportunities for EMS in 2024

1/17/2024
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. The first episode of Inside EMS in 2024, hosted by Chris Cebollero and Kelly Grayson, offered valuable insights into what’s needed to overcome the challenges for EMTs, paramedics and EMS agencies in the year ahead. Memorable quotes Key takeaways Read more. Rapid Response: Scene safety trumps patient care but does not replace duty The episode provided valuable insights into the current state and future directions of EMS, highlighting challenges and opportunities. These discussions are vital for EMTs and paramedics as they navigate their careers in 2024. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:27:34

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Voluntary AEMT accreditation: A ’game-changer’ in EMS education

12/14/2023
CoAEMSP’s Executive Director, George W. Hatch Jr., discusses the EMS accreditation journey This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. The Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP) plans to launch a voluntary programmatic accreditation for Advanced Emergency Medical Technicians (AEMTs) by January. In this episode of Inside EMS1, cohost Chris Cebollero sits down with George W. Hatch Jr., EdD, LP, EMT-P, FAEMS, CoAEMSP’s executive director, to discuss the program. Top takeaways Memorable quotes EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:28:25

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Complacency kills: A critical look at EMS incidents and policy in 2023

12/8/2023
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this year's Inside EMS year-in-review episode, our cohosts, Chris Cebollero and Kelly Grayson, take a critical look at the major incidents that defined EMS in 2023. Together, they tackle: Paramedics behaving badly The episode begins with a focus on the troubling trend of subpar patient care and missteps. The hosts emphasize the importance of delivering compassionate and professional care on every call. They discuss the case in which EMS providers faced charges of first-degree murder after a patient died due to positional asphyxia, underscoring the need for accountability in the profession. Violence against providers Next, the hosts address the increasing incidents of violence against EMTs, including stabbings and assaults. They highlight the need for better safety measures and policies to protect EMS personnel. Criminalization of medical errors Shifting gears, the hosts delve into instances of medical errors, such as administering the wrong drug. They stress the critical importance of delivering high-quality patient care on every call, regardless of the nature of the complaint. Focus on CPR The discussion then turns to a dramatic moment in the NFL when Damar Hamlin went into cardiac arrest after a hit during a game. The hosts commend the quick response of athletic staff and paramedics, emphasizing the significance of well-executed resuscitation efforts. The demise of ET3 Finally, Chris and Kelly address the unexpected premature end of the ET3 model, a pilot program aimed at improving EMS care and reimbursement. The hosts express disappointment in CMS's decision and question the rationale behind it. In conclusion, this year-in-review podcast provides valuable insights into the challenges and triumphs of the EMS field in the past year. It highlights the need for accountability, safety measures and ongoing efforts to improve patient care and EMS policies. Memorable quote: "Every single call that we run has to be done with the utmost dedication, commitment, professionalism, as if it was the last or maybe even the first EMS call we've ever run. Complacency is what kills there." EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:31:51

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‘Keepers of the flame’: Reflecting on the role of preceptors

11/30/2023
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this episode of Inside EMS, hosts Chris Cebollero and Kelly Grayson delve into the crucial role of preceptors in EMS training and the impact they have on shaping the future of the profession. They emphasize the significance of preceptors as the "keepers of the flame" who pass on traditions and knowledge to new generations of EMS providers. Memorable quotes The hosts discuss the challenges and responsibilities of being a preceptor, emphasizing the need for preceptors to understand their role in shaping the future of EMS. They also touch on the importance of legacy and how preceptors play a pivotal role in maintaining and passing down the profession's traditions. Grayson underscores the value of preceptors, highlighting that they are the individuals who can guide and mentor new EMS providers, ultimately affecting the lives of countless patients. He emphasizes the importance of recognizing preceptors as vital contributors to EMS education. Listen to next: ‘You don’t know everything there is to know about EMS’ EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:25:58

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Transforming EMS leadership: Beyond buzzwords to real change

11/17/2023
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this episode of the Inside EMS podcast, the discussion centered on the practical application of leadership in EMS. The conversation highlighted the gap between commonly used leadership buzzwords and their real-world implementation. Key points Learn more: Visit the EMS Leader Playbook Memorable quotes: This episode underscores the need for a paradigm shift in EMS leadership, moving away from traditional authoritative styles to a more engaged, empathetic and service-oriented approach. Rate and review Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or if you’d like to join us as a guest. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:20:26

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Chick-fil-A vs. the duty to act

11/9/2023
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this episode of Inside EMS, hosts Chris Cebollero and Kelly Grayson discuss an incident that sparked fierce debate within the EMS community. The incident in question occurred on October 27, 2023, when a Washington, D.C., firefighter/EMT was dismissed for stopping at a Chick-fil-A before responding to an ALS call. The hosts discuss the ethical implications of this decision, emphasizing the duty to act in emergency services. Cebollero and Grayson, while acknowledging the challenging landscape of working in EMS, stressed that personal needs and comfort should never compromise the responsibility to respond to emergencies. They shared personal experiences of missing meals due to service calls. The hosts stress how the duty to act commitment to help others should always outweigh personal needs in emergency services. The discussion also centered on the commendable actions of D.C. Fire and EMS in addressing the incident. Grayson was firm in his belief that the action taken by the D.C. firefighter/EMT was unequivocally unethical and damaging to the public trust. The hosts underscored the importance of upholding the greatest standards of ethics and responsibility, even when not in the public eye. Memorable quotes Read next: Duty to act, assess, treat and transport. A legal refresher for EMS providers RATE AND REVIEW Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or if you’d like to join us as a guest. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:20:42

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Pioneering paramedicine: How SCCAD tackles substance use disorders

11/3/2023
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this episode of Inside EMS, hosts Chris Cebollero and Kelly Grayson discuss innovative approaches in EMS with guests Chief David Lewis and Kyle Gaines from the St. Charles County Ambulance District in Missouri. The district's unique approach to paramedicine, specifically in terms of substance use disorders, opioid use disorders and behavioral health, forms the crux of the conversation. Lewis shares how the escalating number of overdose cases necessitated a novel approach to community paramedicine. Starting as a passion project to save lives, the St. Charles County Mobile Integrated Healthcare Network was born from a need to tackle the overdose epidemic more effectively. Initially adopting a model from Ohio that involved paramedics, social workers and law enforcement officers responding to overdoses, they soon realized patients were reticent to engage when law enforcement was present. This led to the evolution of the program, with paramedics being specially trained to handle sensitive conversations, helping patients access treatment. Gaines discusses how educating their team members about addiction was instrumental in overcoming initial resistance to the program and ensuring its success. In the years since its inception, the program has grown and has proven to be effective, with about one in four patients they encounter eventually sitting in front of a treatment counselor. Read more: $1.5M grant allows SCCAD’s expansion of substance abuse program RATE AND REVIEW Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or if you’d like to join us as a guest. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:30:38

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Navigating EMS assessments: A dive into best practices

10/26/2023
This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com. In this episode of Inside EMS, hosts Chris Cebollero Kelly Grayson delve into the intricacies of patient assessments in emergency medical situations. They dissect the value of thorough assessments versus focused evaluations, highlighting the critical role of differential diagnosis and the dire need for feedback in honing EMS skills. The duo debate whether a detailed head-to-toe assessment is always necessary or if a focused assessment based on the chief complaint suffices. Chris opines that a thorough examination provides a fuller picture, vital in cases where patients may not have seen a healthcare professional in years. Kelly, on the other hand, advocates for a focused approach, emphasizing efficiency and relevancy to the primary complaint, especially in high-pressure emergency scenarios. The dialogue unveils a significant challenge in EMS education and practice – the delineation between a medical and trauma assessment, and the traditional versus a more systems-based approach to patient evaluations. They both acknowledge that the nature and depth of assessments could vary based on the patient's ability to participate in the examination. One eye-opening anecdote from Chris revealed a situation where a misdiagnosis by a doctor led to a critical oversight in patient care, underscoring the importance of independent assessments and differential diagnosis in EMS practice. Chris shares a valuable lesson from this experience, emphasizing the need to "talk oneself into the diagnosis" rather than accepting a preliminary diagnosis at face value. Kelly also addressed a fundamental challenge in EMS – the lack of feedback, which stifles the opportunity for professionals to refine their assessment skills and knowledge base. He asks, "how difficult it is to improve the art of assessment and your skills if you don't get feedback?" The hosts encourage EMS professionals to share their insights and best practices, acknowledging the collective effort required to enhance patient assessment methodologies and ultimately, patient care. They wrap up the discussion with an invitation for listener feedback, fostering an ongoing dialogue to advance EMS practice. The episode serves as a catalyst for a broader conversation on patient assessment best practices, urging EMS practitioners to continually evaluate and refine their approach towards patient care, thereby enhancing the overall quality and efficacy of emergency medical services. RATE AND REVIEW Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. Contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or if you’d like to join us as a guest. EMS1 is using generative AI to create some content that is edited and fact-checked by our editors.

Duration:00:21:48