B2B Commerce UnCut: The Unvarnished Truth About B2B eCommerce

In this episode, we’re joined by Simon Rakosi, CEO and Co-Founder of Butterfly.ai. Simon delves into the pivotal role of managerial relationships in employee engagement and turnover and the impact of AI and automation on the workforce and supply chain management. Key Takeaways: (02:08) Butterfly AI’s focus on real-time workforce insights. (04:40) Human flexibility is a necessity in automation. (06:35) Automation’s impact on onboarding costs and time. (07:09) Butterfly AI improves client productivity and engagement. (11:43) The importance of workforce management alongside technology. (12:00) Equipping managers for employee engagement is crucial. (14:19) Provide engaging jobs for workplace satisfaction. (19:03) Managers directly impact employee satisfaction and company reputation (24:02) The future role of AI and automation in supply chain. (30:36) Invest in managers and promote from within to improve engagement. Resources Mentioned: Simon Rakosi - https://www.linkedin.com/in/srakosi/ Butterfly.ai- https://Butterfly.ai Dark Matter: A Novel - Blake Crouch - https://www.amazon.com/Dark-Matter-Novel-Blake-Crouch/dp/1101904240 Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. #eCommerce #B2BeCommerce #DigitalCommerce

In this episode, we explore the world of B2B digital transformation with Andy Wagner, Executive Director of AAXIS. Andy shares novel insights on leveraging digital commerce platforms for operational efficiency, enhancing customer service and empowering sales teams in the B2B sector. Key Takeaways: (05:49) The role of efficient online platforms in cost-saving and operational efficiency. (06:21) Essential tools for increasing eCommerce platform benefits. (09:16) How CRM and commerce integration benefits account managers and customer service reps. (11:32) Innovative approaches to integrating and automating order processes. (13:34) MVP approach for implementing eCommerce projects without initial online selling. (17:13) Reducing human error and enhancing operational processes with workflows. (22:44) Utilizing eCommerce platforms for efficient quotation and proposal processes. (24:25) Exploring upstream benefits of B2B eCommerce platforms for various departments. (26:23) The impact of data consolidation on operational efficiency and decision-making. (32:56) The critical role of user experience in B2B eCommerce success. (40:08) Benefits of workflow engines in managing complex B2B processes. Resources Mentioned: Andy Wagner - https://www.linkedin.com/in/andy-wagner/ AAXIS - https://aaxis.io/ Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. #eCommerce #B2BeCommerce #DigitalCommerce

In today’s episode, we’re joined by Mark Brohan, Senior Vice President of B2B and Market Research at Digital Commerce 360. Mark shares his insights into the evolution of B2B eCommerce, emphasizing the importance of digital transformation and the role of omnichannel strategies in meeting buyer expectations. Key Takeaways: (02:38) The role of journalistic researchers in tracking eCommerce trends. (03:15) Evolving trends in B2B eCommerce with digital transformation. (05:20) The lengthy and detailed buyer's research process in B2B transactions. (07:19) The concept of unified commerce as a holistic approach to customer engagement. (10:24) The fundamental eCommerce mission across different organization sizes. (11:58) The importance of appropriate technology and strategy for B2B sellers. (15:51) The current state and future potential of AI in eCommerce. (22:37) Challenges faced by businesses in adopting composable eCommerce technologies. (25:31) The urgency of having ready data and platforms for effective eCommerce engagement. (29:49) The diversity of needs in B2B eCommerce, ruling out a one-size-fits-all solution. (32:00) Advice for eCommerce growth: listen to customers and serve your niche effectively. Resources Mentioned: Mark Brohan - https://www.linkedin.com/in/mark-brohan-86b53a93/ Digital Commerce 360 - https://www.digitalcommerce360.com/ Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. #eCommerce #B2BeCommerce #DigitalCommerce

On today’s episode, we’re joined by Kevin Creese, Director of eCommerce at Wastequip, the leading North American manufacturer of waste handling equipment. He’s here to talk about his experiences building solutions to better manage data for internal use via analytics. Topics covered include: - Kevin’s background at Wastequip and what the company does. - His decision to implement Wastequip as a digital commerce channel. - Benefits and challenges of digitization. - The potential for generative AI to save time. - How to optimize the supply chain. - Advice for manufacturers looking to start a digital sales channel. - How to overcome resistance internally. - The importance of communication and good leadership. - The next steps for Wastequip’s digital journey. Resources Mentioned: Kevin Creese - https://www.linkedin.com/in/kevincreese/ Wastequip - https://www.linkedin.com/company/wastequip/ Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. #eCommerce #B2BeCommerce #DigitalCommerce

On today’s episode, we’re joined by Steven Javor, Global Director for eCommerce for North America at Schneider Electric. Steven has decades of experience across multiple regions of the world and has helped develop B2B and B2C digital strategies for a number of extremely high-profile brands. He’s here to talk about B2B digital commerce, and why you should be implementing it if you haven't yet. We discuss: - The vast number of opportunities that arise from enabling a digital channel across the customer purchasing journey. - Key components to enabling digital commerce success. - The important role data plays in digital commerce, and how to use that data effectively to beat your competition. - Transformational benefits of implementing a digital channel. - The exciting future of B2B eCommerce. Resources mentioned: Steven Javor - https://www.linkedin.com/in/stevenjavor/?originalSubdomain=ca Schneider Electric - https://www.linkedin.com/company/schneider-electric/ ChatGPT - https://chat.openai.com/auth/login?next=%2Fchat Thanks for listening to the B2B Commerce UnCut: A Journey Through Change, powered by Oro. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. #eCommerce #B2BeCommerce #digitalcommerce

On today’s episode, we’re joined by Jeffrey Jerge. Jeff is the VP of Strategy and Partnerships at PartsBase Inc., the most active online community of aviation buyers and sellers. He’s here to talk about digital transformation in the aviation industry, selling to airlines and how to navigate this industry as it makes a radical shift in terms of digitization. We talk about: - Jeff’s background and journey to a digital transformation advocacy role. - The impact of digitization on the function and maintenance of airplanes - The importance of “airplane health management” and how it’s evolving with technology. - How PartsBase Inc. is embracing digital commerce. - Tackling supply chain issues in the aviation industry. - The challenges of digitally transforming a traditionally offline industry. - How to approach late adopters of technology. - Advice for people struggling to drive digital transformation in their own companies. - The future of PartsBase Inc. Jeffrey Jerge - https://www.linkedin.com/in/jeffrey-jerge-abb5706/ PartsBase Inc. - https://www.linkedin.com/company/partsbase-com/

This year marks Oro's 10th anniversary. Tune in to hear the founding team discussing the key milestones in the history of Oro, B2B eCommerce evolution, and what lies ahead for our industry.

Marketplaces are one of the fastest-growing channels in B2B eCommerce. Tune in to find out if the B2B marketplace model is right for your business, the benefits it can offer, and the key considerations for launching a B2B marketplace. Podcast Guests: Yoav Kutner, Co-Founder and CEO at Oro Inc. Rodrigo Garcia, VP, Chief Technology and Transformation Officer at PartsBase Inc.

How do you stand out from your competitors online? That's where digital marketing comes in. In the upcoming episode, we'll discuss modern strategies and tips for marketers looking to boost their B2B eCommerce channel. Podcast Guests: Kurt Hoffman, Director of Strategic Accounts, Americaneagle.com Joshua Williams, Director of Digital and Ecommerce Marketing, Petra Industries

Your website is about to go live, but will customers use it? In the upcoming episode, we unpack the ingredients for successful eCommerce adoption. Join us for a discussion with Andy Wagner, Executive Director at AAXIS Digital with 20+ years of experience in eCommerce delivery, and Jason Vagnozzi, Braskem’s Global Director of Additive Manufacturing responsible for launching new products.

This podcast will cover the security and compliance issues that are important to you. Tune in for a lively discussion covering:

Consistent, high-quality data improves website performance, boosts sales effectiveness, and brings your whole organization up to speed. In this podcast featuring Joe Albrecht, CEO of Xngage, and Ali Hanyaloglu, Sr. Product Director of Akeneo, we discuss the importance of data standardization for successful B2B commerce business digitization.

B2B Commerce Uncut is a live, unscripted, and unedited podcast about everything B2B eCommerce. If you're tired of sugarcoated stories and want answers to your questions, you've come to the right place. We connect thought leaders, industry experts, and practitioners with boots on the ground. Our expert panel featuring Yoav Kutner, Oro Inc. CEO, guest speaker Joe Cicman, Forrester Senior Digital Commerce Analyst, and Motti Danino as a moderator dissect the biggest 2022 trends, buzzwords, and technologies in B2B eCommerce. Learn more about the podcast here: https://bit.ly/3t0vlX2

Author and consultant Brian Beck, shares the common challenges of digital transformation, what B2B can learn from B2C, and how to incorporate Amazon as part of your eCommerce business strategy. Get ready to take notes in today’s information packed episode!

Following our latest IDC whitepaper release, this episode features Jordan Jewell, the IDC Analyst behind the report. Listen to his tips for successful digital transformation, essential features for look for in an eCommerce platform, and the benefits of implementing an eCommerce platform.

Here's your chance to get to know the founders who globally impacted the eCommerce industry with their passion for innovative products. Listen in on this special live episode featuring Roy Rubin and Yoav Kutner as they share their insights on the shift in B2B sales and trends for 2019.

Are you wanting to initiate a B2B eCommerce solution for your business but don’t know where to start? Listen to this exclusive interview with Werner Electric for their step-by-step strategy to digital transformation.

The buyer profile is changing as more customers are expecting an online experience. Michael revolutionized the B2B credit space by automating the payment process for a fully self-service model. Find out how his company is displacing traditional payment methods in B2B transactions on today's episode.

The very thing that has made traditional companies successful in the past, is the very thing that's holding them back now. Companies that are now making the push for digital transformation are realizing that the hardest step is internal adoption. How do you coach your team to be advocates for change? Find out in today's episode!

In a traditional and tight niche industry, people were skeptical when Sean began to push the idea of digital eCommerce. He dedicated his time and savings to building TruPar.com and in 6 years he's gained over 45,000 customers. Explore the company that disrupted its industry by jumping into the digital era in today's episode.