Better by Great Place To Work

Stepping outside of our comfort zones is where growth begins. As Monique Herena, chief colleague experience officer at American Express, puts it, change is both necessary and challenging. She offers practical strategies for helping leaders navigate change, and what to do with leaders who aren't on board. She also shares how American Express has navigated flexible work, and why it's important for everyone, including individual contributors, to model values and leadership behaviors. Share a time you stepped outside your comfort zone at work with me. E-mail me at roula.amire@greatplacetowork.com. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit American Express’ Monique Herena on Embracing Change at Work | Great Place To Work®.

Feeling stuck? It might be your fear of failure. Amy Edmondson, Novartis professor of leadership and management at Harvard Business School, joins us to talk about her new book, “The Right Kind of Wrong: The Science of Failing Well”— the 2023 Business Book of the Year. Renowned for her research on psychological safety, Amy talks about failing well, what types of failures to avoid, and why high performing teams report more errors than lower performing teams. Companies that learn from failures are also more likely to be innovative and agile. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Amy Edmondson on How Failing Well Can Help Companies Thrive | Great Place To Work®

Ric Campo and Keith Oden, CEO and president, respectively, of Camden Property Trust share their approach to building a company culture centered around care. This philosophy has boosted employee engagement and satisfaction, and contributed to the company's business success. We explore how Camden fosters a caring environment and how they've addressed challenges like maintaining a strong company culture during difficult times. They also shared their approach to workplace flexibility in an industry where flexibility hasn't been the norm. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Camden’s Ric Campo & Keith Oden on Building a Culture of Care | Great Place To Work®

Feeling unseen and unheard at work? You're not alone. But what if your workplace felt like a place where everyone belongs and thrives? Join Yolanda Friend, inclusion & diversity lead at Accenture North America, as she shares powerful insights and actionable steps to create a more inclusive culture. From the importance of mentors and sponsors to the everyday micro-experiences that make a difference, Yolanda's practical tips will inspire you to champion belonging and unlock your employees’ full potential at work. Learn why having a diverse workforce is good for business. Plus, get a sneak peek into Yolanda's mentor's new book, “Unwavering,” filled with invaluable career and life lessons. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Accenture's Yolanda Friend on How to Create Inclusive Workplaces | Great Place To Work®

Michael Matthews, chief diversity and corporate responsibility officer at Synchrony, talks about the power of vulnerability among leaders, and how it can help build trust and create a more inclusive workplace culture. He shared how leadership is evolving at Synchrony, and what it means to be seen at work. And he opened up about how he built a strong relationship with his CEO and CHRO — and how you can do the same. Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. Learn more about The Great Transformation: The Great Transformation Is as 'Close to a Blueprint For the Future of Work as Anything We've Seen' | Great Place To Work® For a transcript of this episode, visit Synchrony’s Michael Matthews on Vulnerability in Leadership | Great Place To Work®

Tina Jones, senior VP of global HR at Cadence, walks us through how and why Cadence ties the top 100 leaders’ bonuses to their ability to create and support more equitable teams. She shared what every HR pro can do today to make inclusion groups — or employee resource groups — essential to the business. You’ll also learn what traits and skills she thinks HR pros need. Let us know what you think in the comments! Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Cadence’s Tina Jones on the Power of Inclusion Groups & Top HR Skills | Great Place To Work® Learn more about The Great Transformation: The Great Transformation Is as 'Close to a Blueprint For the Future of Work as Anything We've Seen' | Great Place To Work®

Kelly Jones, chief people officer at Cisco, talks about how the company makes hybrid work successful for all teams -- and how you can do the same. Hear new research on the impact of return-to-office mandates, and the five questions people managers at Cisco ask in every check-in. Plus, she shared the secret to making the Fortune 100 Companies to Work For® List. Want to join our Great Place To Work community? Learn more about Certification. Join us at the company culture event of the year! Enter the code "Better2024" and get $200 off the Great Place To Work For All Summit: For All Summit 2024 | Great Place To Work® Subscribe to the Great Place To Work company culture newsletter. For a transcript of this episode, visit Cisco’s Kelly Jones on Making Hybrid Work Successful | Great Place To Work®.

Dr. BJ Fogg, founder and director of Stanford's Behavior Design Lab, and author of The New York Times bestseller, “Tiny Habits,” talks about how to change behavior in the workplace. He applies his behavior model to common workplace scenarios like listening better, making time to meet with your people, and persuade your boss to sign-off on a culture initiative. He shares his favorite habits, and the No. 1 habit he recommends we all start today. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For a transcript of this episode, visit Stanford’s BJ Fogg on Behavior Change and How to Listen Better at Work | Great Place To Work®.

Alexi Robichaux, co-founder and CEO of BetterUp, talks about the most powerful way to recognize your people, the importance of inner work, and the connection between meaningful work and giving extra on the job. You’ll hear him talk about why we should stop thinking of management as supervisors and more as catalytic converters, and the three jobs everyone has at BetterUp. (Hint: the job you’re hired for is last on the priority list.) You’ll also learn about the Camino de Santiago trail—a pilgrimage across Spain—and how that experience influenced Alexi’s approach to culture. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For a transcript of this episode, visit Alexi Robichaux on the Power of Special Recognition at Work | Great Place To Work®

Jen Fisher, chief well-being officer at Deloitte, shares her burnout experience, signs she ignored, and the impact that workplace friendships and in-person connection have on our mental health, productivity, and retention. She talks about the No. 1 thing you should do before starting any well-being program, and how to help remote workers combat loneliness. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Jen Fisher on burnout and the power of social connection and friendships at work | Great Place To Work®

Tim Richmond, EVP, Chief Human Resources Officer at AbbVie, and Michael C. Bush, CEO of Great Place To Work, talk about blind spots around culture, why listening is the No. 1 leadership behavior, and a new way of leading where leaders feel accountable for every manager down to the front-line supervisor. Plus, Tim and Michael share how they maintain a work-life balance for themselves. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Tim Richmond & Michael C. Bush on Leadership Blind Spots | Great Place To Work®

Vinita Clements, EVP, CHRO at Nationwide talks about the importance of belonging at work, and why it’s mistakenly overlooked as a soft skill and not a business imperative. She shares how active listening from leadership is key to the company’s communication strategy, and why having tough conversations — even without having all the answers — keeps employees connected to the company. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Vinita Clements on the Importance of Belonging at Work | Great Place To Work®

Laura Fuentes, Hilton CHRO and EVP, talks about the importance of building a fully human experience at work — one where work fits into a good life, and not the other way around. Hear why she looks for a passion for purpose when hiring, her thoughts on what people are looking for at work today, and the power of friendships and fun. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Laura Fuentes on the Power of a Fully Human Experience at Work | Great Place To Work®

DHL Express is No. 1 on the World’s Best Workplaces™ list. Rick Jackson, EVP of engagement and enablement at Deutsche Post DHL Group, talks about how the massive transportation organization engages 110k workers in 200-plus countries, and the role gamification plays. He shares the three questions he asks himself every day, and what he tries to avoid at all costs when communicating with his team. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Rick Jackson on How to Engage Frontline Workers | Great Place To Work®

Pat Wadors, chief people officer at UKG, talks about misconceptions around pay equity, and why transparency and education are essential to fixing pay gaps. She shares why being an introvert and dyslexic is a superpower — and why regrets are gifts. She also tells us what nursing was like before pump rooms were available in offices. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Pat Wadors on Why Pay Equity Doesn’t Mean Equal Pay | Great Place To Work®

Brian Doubles, Synchrony president & CEO, discusses how the pandemic transformed his leadership, eliminating college degree requirements, and what he thinks of return-to-office mandates. Hear how he decides when to work at home and when to come into the office—and how he maintains work-life balance with a busy job and family. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Brian Doubles on the New Way To Lead | Great Place To Work®

Irma Olguin Jr., co-founder and CEO of Bitwise Industries, talks about how to remove barriers from diverse hiring, and why you should hire someone you want to hang out with vs. hiring for their experience. She discusses why you shouldn’t take a “No” from someone who can't give you a “Yes” in the first place, what makes her relationship with her co-CEO work, how mediation has been transformative, and her favorite thing she does for her employees. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Irma Olguin Jr. On How To Find the Right Hire – And Remove Diversity Barriers | Great Place To Work®

Multi-Grammy award winner Brittany Howard talks with Roula Amire, content director at Great Place To Work. In this episode, Howard talks about the importance of belonging, being seen in the world, why she’s thankful for having so many jobs, the power of friendships at work, and what she would tell other women who want to do what she does. Hear what Missy Elliot means to her, the genesis of her first solo album, "Jamie," and why fishing — yes, fishing — sustained her during quarantine. If you like what you hear on the podcast, be sure to subscribe to our company culture newsletter. For transcript of this episode, visit Brittany Howard on the Importance of Belonging | Great Place To Work®

Tony Bond, EVP & Chief Innovation Officer at Great Place to Work in conversation with Hilary Giovale, community organizer, philanthropist, and author on power and purpose.

Mike Malloy, Chief Amazement Officer, at Rocket Mortgage, a Quicken Loans company based in Detroit, leads The Pulse (what other companies call human resources), Team Member Learning and Development, Team Member Workspace and Environment, Government Affairs, Event Management, and Audio-Visual. He has also led Rocket Companies Covid-19 response. Rocket Mortgage is America's largest mortgage lender along with other personal finance and consumer service brands. In this interview, Malloy shares that there is nothing more important than understanding what your culture is and writing it down so everybody knows it. It's how the organization makes sure that they always are focused on doing the right thing, serving their clients and being obsessed with finding a better way. During this pandemic he has stuck to this practice, leaning into their nineteen "Isms" creating an environment for the company's employees to work together to drive business in these hardest of times, while also ensuring that every team member can continue to build an amazing career, enhance their well being, build a stable financial future and has an amazing team member experience. Listen in to hear Malloy share the practices at Rocket Mortgages that allow this culture of care to occur.