The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

Business & Economics Podcasts

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory...

Episodes

Are You Making One Of The Most Expensive Mistakes In Customer Experience?

The Hidden Tax That's Quietly Costing Your Business a Fortune

Your AI Is Engineering The Perfect Forgettable Experience; Was That The Plan?

Why Memory Matters More Than Your Customer Experience - Part 1

Trust Podcast v3

AI-First Is Smart. AI-Only Is A Slow Motion Mistake.

Is AI Making Brands Lose Their Souls?

Why We Miss The "Old Days" Even If They Were Bad: What Does It Mean For Customer Experience?

How To Decide When Top Use a Human vs AI - A Decision Making Framework

The Customer Experience Paradigm Has Hit Its Limits. What Comes Next?

Your Customer Experience Is Held Together By Invisible Scripts—and Tech Is Breaking Them!

Are Companies Profiting From Your Anger?

Segments of One: The Promise, the Peril, and the Practicality of Micro-Targeting

Your Customers Are Deciding What AI Decides. Are You Ready for That?

The Big Problem! What Happens When AI Becomes The Customer?

Most People Think They Use AI Well; Many Are Mistaken! Are You?

Uncomfortable Truth: The Focus on Customer Experience Hasn't Paid Off, Why?

The Rise of Synthetic Audiences: Fast, Cheap… but Believable?

Are Your Salespeople Sabotaging Your Customer Experience?

The New Currency of Customer Experience: 'People Like Me'