Leadership Revealed

“You can’t train 100%, 100% of the time.” This is one of my own quotes that I strongly believe in and I took it from time spent in my sporting career. This quote also applies to business and how I think you should be treating your team. What I mean by this is if you push your staff members too hard, you will get the opposite result of what you wanted. It’s easy to take for granted what your employees do for you and your business so showing appreciation goes a long way. I like to create what I call a ‘done time’, where you and your team might finish a little earlier in the day as a reward for the hard work they have completed throughout the day. This token of gratitude has a major effect on your employee’s work, especially if they don’t expect it. Nurturing mental health and looking after our wellbeing has become a huge part of modern-day life. This applies to when we are at work as well. Neglecting this and letting stress consume people, not only feels awful but will hit your business hard in ways you might not expect. Is there anything you can do to improve your team’s attitude to work? Tune into this episode today if you want to get more from your team. KEY TAKEAWAYS VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to Founder and CEO of The Behaviour Company, Anne-Maartje Oud. For 20 years, Anne-Maartje Oud has been a behavioural advisor/consultant, trainer, chairwoman and keynote speaker. She is the CEO and founder of The Behaviour Company based in Amsterdam, customising personal development programs for companies and organisations worldwide. Anne-Maartje Oud specialises in creating better working environments, developing better interpersonal skills and more effective communication. Her focal point is creating awareness within organisations by focusing the attention of managers, executives and teams on effective (non-verbal) communication, behavioural issues, leadership and influence. During this interview, John and Anne-Maartje talk about emotion vs logic in conversations, how non-verbal behaviour helps with negotiations and so much more. We really hope you enjoy this episode as much as John enjoyed the interview. You can follow Anne-Maartje’s and The Behaviour Company’s social channels through the links below. Website - https://www.behaviourcompany.eu/ LinkedIn - https://www.linkedin.com/in/annemaartjeoud/ Twitter - https://twitter.com/annemaartjeoud BEST MOMENTS “If you do not address difficult behaviour, it starts to simmer and rot.” “Taking up space is better than just diminishing yourself and being very small.” VALUABLE RESOURCES Leadership Revealed Podcast The Agency Roadmap Members Website ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to Mindset Coach and Founder and CEO of InspirEngage International, Melody Hossaini. Melody launched her social enterprise, InspirEngage International, way back in 2009 and has since gone on to take the company global. As a personal growth expert, she helps to inspire and motivate people, developing them to be their best. She appeared on the BBC’s ‘The Apprentice’ in 2011 (making it to week 10 out of 12) and was the first social entrepreneur to appear on the show. She has also spoken on her own TED talk as well as writing for Forbes, Huffington Post and The Guardian – quite the CV! During this interview, we talk about building a strong mindset and how young we should start with this, why women are sometimes seen to hold themselves back in business and so much more. We really get into it and Melody provides a lot of useful information on these topics. With that being said, I hope you enjoy the episode!

In this special episode, John talks to Founder and President of The Body Language Institute and New York Times best-selling Author, Janine Driver. Janine is a body language expert and a true leader in her field. She has a wealth of experience and has spoken at four different Tedx Talks, she is a body language contributor for the NBC Today show in America and is an award-winning keynote speaker. She has also taught people within the FBI, CIA and New Scotland Yard. A very impressive bio! During this interview, Janine provided some fascinating tips on how to spot easy tells when people are being honest and dishonest and gave some great famous examples of this. Janine also talked about her “Am I W?” formula and the ‘behavioural fingerprint.’ Tune into this episode for a very insightful conversation on body language and how to read people. Website - https://janinedriver.com/ Instagram - https://www.instagram.com/newbodylanguage/?hl=en Facebook – https://www.facebook.com/JanineBLI/ KEY TAKEAWAYS BEST MOMENTS “When people feel they matter and belong, cooperation is strong.” “If you can keep people to the four-year mark, it’s unlikely that they’ll make more money by leaving.” VALUABLE RESOURCES Leadership Revealed Podcast The Agency Roadmap Members Website ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

You might be wondering what a neghead is but don’t worry, I do go into it in the episode!! The reason for the title of this episode follows a lot of feedback I received on social media after I posted this topic online. People were messaging me and asking for advice on how to deal with negative people in their lives. Now, I’m no agony uncle but I do have some experience! With that being said, I wanted to discuss it further in this podcast episode. We all know some people who can be a drain on our time, resources and knowledge and we might even be letting them do it without realising it. This can be dangerous to our own mental health, and we must do something about it. During this episode, I provide advice on how to deal with negative people and why you need to take action ASAP. Do you think people are taking advantage of you? Give this episode a listen if you’d like some advice on what to do about it. KEY TAKEAWAYS BEST MOMENTS “It doesn’t matter what the relationship is, it’s the effect that the relationship has on you that you’ve got to be careful about.” “The one thing in life that we can’t make more of is time.” VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

The title of this episode is something many of us struggle to answer. In this episode, John shares his top tips on when exactly enough really is enough. In business, we always feel like we need to keep going but have you asked yourself if you are following your original business plan? Have you deviated from it and is that affecting your business in a good or bad way? Are you doing enough? Tune into this episode to find out how and when to know enough is enough. KEY TAKEAWAYS BEST MOMENTS “When you’re in the middle of an opportunity or when you’re running a business, you’ve got to follow a plan.” VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

Are you always honest with yourself and others? In this episode, John provides advice on how to deliver brutal honesty and why it is important to be able to do this. John recently wrote an article on this subject and how brutal honesty needs to come from yourself as well as other people. If you can be honest with yourself, this will allow you to take less positive feedback on board as well, making you a better, more well-rounded person. Who doesn’t want that! “The definition of success is getting knocked down seven times and getting up eight.” John talks about how this quote has helped him over the years. Hearing criticism from someone can feel like you are being knocked down, but you must get back up, deal with it and maybe implement the feedback into improving. If you’d like to learn how to deliver brutal honesty and what it means to hear it yourself, take 15 minutes out of your day to listen to this episode. KEY TAKEAWAYS BEST MOMENTS “There are two places where brutal honesty needs to come from. One is yourself and two is from others.” “If you’re honest with yourself, it helps you take criticism or take that feedback from others.” VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

Do you need to brush up on specific areas of your business? Are you even qualified in that area? In this episode, John provides his 5 top course topics you should be covering to help you and your business. As well as other topics, John talks about the importance of learning the ins and outs of finance and how to make sure you are on top of it. Are you speaking to your accountant on a regular basis? This will help you. John also discusses why understanding the legal side of your business is one of the biggest things you need to get to grips with. There are so many courses out there available to you so why not take advantage of them? It can only benefit you and your business. If you’d like to be a qualified expert in your business but don’t know where to start, give this episode a listen. You won’t regret it! KEY TAKEAWAYS BEST MOMENTS “A lot of companies go bust because of cash flow issues not profitability issues, which again is very important when you’re trying to run a business.” “Whatever business you are in, having a very good understanding of the law will massively help you. Contract law is absolutely super important.” VALUABLE RESOURCES Leadership Revealed Podcast John Paul Business Coaching ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

Here we are… The first episode of 2023!! With a new year in mind, John wanted to touch on something that tends to be in a lot of people’s new year resolutions and that is how to be more productive. During this episode, John provides 3 tips on what you can do to have a better, more effective year. He talks about a specific phrase he uses, “No agenda, no attender”. A phrase that makes a lot of sense when talking about valuing time more than anything else. This episode will have several parts to it, with this being the first, so follow in sequence for all of John’s tips. Are you looking to be more productive in 2023? If you’d like to be more productive and effective this year, give this an episode a listen. KEY TAKEAWAYS BEST MOMENTS “We all can get better at this. Myself included. We all like to think we’re efficient and effective but if we look at ourselves in the mirror and we’re brutally honest, then I imagine if you’re anything like me, there are some improvements that you can see.” “Don’t feel obliged just to take a meeting for taking a meeting’s sake. Make sure it’s going to add value to you, your business and where you want to take your business.” “If it isn't in the diary, it doesn’t get done.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to Senior Lecturer in Consumer Behaviour and Retailing, Dr. Amna Khan. Dr. Khan uses her consumer and retailing knowledge to provide regular commentary to national, international and regional media outlets, providing interviews to BBC Breakfast, ITV and others as well as giving her expert opinion on Channel 5 retail documentaries. In short, she certainly knows her stuff! During this episode, Dr Khan provides insight into recent changes in consumers’ behaviour due to the pandemic, how social media has changed the way we shop, why the Build-To-Rent sector is growing amongst younger people and so much more. Do you want to know why your customers make the decisions they do? Tune into this episode for a very insightful conversation on this topic. Dr Khan's Website - https://dramnakhan.co.uk/ Dr Khan's YouTube channel - https://www.youtube.com/@dramnakhan350 Dr Khan's Twitter – https://twitter.com/Dr_Amna_Khan KEY TAKEAWAYS BEST MOMENTS “The way to become more efficient is to think about how the digital aspects are going to streamline your processes and make things more efficient, time-effective, cost-effective, save you money and save that new buyer, new renter, new seller money too.” “In other ways that we might see internet or tech coming into the sphere of Estate Agents, might be, what I’m seeing in retail, is the use of augmented reality or virtual reality.” “Consumers have changed their value set during the pandemic. They started to reflect and reconsider what was important to them and sustainability was one of the key things that come out.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

This is a slightly different episode to what you might expect. John describes this one as a ‘self-promo’ episode, talking about some of the content in his upcoming online course which has been created by John to help agency owners fully understand the business fundamentals that make the biggest difference to every successful business. During this episode, John touches on some of the topics he will be presenting on in the course, such as budgets and finance, creating a winning team culture and how to make yourself redundant. We are likely looking at a difficult time over the next 12 to potentially 24 months and this course will help you to get ahead on these areas before we start a new year. During the course, you will also hear from John’s accountant, where they will have an in-depth discussion on budgets and finance. This is one not to miss out on! For more information about the online course taking place on Thursday 1st December 2022 and how to book your place, click the link below: https://agencyconsulting.lpages.co/own-a-business-in-2023/#tickets KEY TAKEAWAYS BEST MOMENTS “The reason most people don’t have a budget, is pretty much because they don’t feel comfortable with the numbers. They don’t feel as though they understand it.” “If people feel they’re being left out or they’re not being communicated to, then descent can set in. People can feel as though they’re not part of the team and if they’re not part of the team, that’s when little side groups and little cliques form.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this episode, John speaks about a popular phrase that he lives by, “How you do the little things is how you do everything.” The little things in life count. They can tell you a lot about a person, how they treat people, how they think etc. Things that we consider to be little and less important can also be hard for a lot of people to do but you can work them into your day. After all… they still need to be done! John starts the day with a freezing cold shower. Not the most enjoyable way to start the day but the benefit he gets from it, out ways the minute it takes to have the shower. John built this into his routine and does this every day because it helps him start the day right. This is a little thing, but it makes a difference. It’s worth doing. Here, John provides advice on how you can work to build the little things into your daily routine. You’d be amazed by how much this well help you. Could you improve your routine? Tune into this episode if you want to work on this area of your life. KEY TAKEAWAYS BEST MOMENTS “If you don’t exert that trust and you don’t have that trust ability and you’re not trustworthy, then other people aren’t going to be loyal to you. They’re not going to like you.” “When you say you’re going to do something, no matter how small, no matter how tedious, whatever it is, make sure you do it.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this episode, John talks about how he deals with juggling multiple projects at any one time and even provides 6 useful tips on how you can do it better. This is something that we must deal with when we own a business. It can be very difficult to give enough time to people when there are a lot of people you need to speak to or a lot of projects you are managing. So, where do you start? John talks about having clarity of thought and how this helps you to prioritise and compartmentalise as well as how writing several lists will assist you in managing your time better. How are your project management skills? Do you need to improve? Tune into this episode to find out how you can juggle those projects with more ease. KEY TAKEAWAYS BEST MOMENTS “Control the controllables. Don’t worry about stuff outside your comfort zone. Don’t worry about stuff that you’ve got absolutely zero influence in.” “Nobody, and I mean nobody, consistently makes good decisions under pressure or under stress. It doesn’t happen. Cooler heads must prevail.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this episode, John addresses one of the questions he is most often asked. ‘How do you have so much time to get everything done?’ It can often seem that way. The truth is it’s all about time management, or as John likes to refer to it as, priority or choice management. You can choose what you spend your time doing and ultimately what you consider to be the most important thing to get done. Plan your time wisely but don’t tie yourself into your diary. John talks about delegation and how he has done this in his business as well as being efficient and effective with your time. Do you struggle with productivity? Tune into this episode to listen to why choice management is important for you and your business. KEY TAKEAWAYS BEST MOMENTS “It’s all about finding people that you trust.” “Once you have that ability to hand things over, i.e. To delegate to people, then you can concentrate, and you can go on to something else.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this episode, John wanted to talk about something he hasn’t spoken about much before in the podcast…leaving a legacy. Many people get into business for the here and now and don’t always think about the long game. What are your goals with the business? What will happen to the business when you’re no longer around? We need to think about these things. John talks about the meaning of legacy, generational wealth and how to successfully pass on the torch to your next generation. Are you thinking long term? Tune into this episode for advice on how you should be teaching your children to take over the business…successfully. KEY TAKEAWAYS BEST MOMENTS “I do believe that the reason we should get into business, is to leave a legacy, as well as the here and now.” “I would rather leave my kids nothing but have them prepped enough in life so that they can go and make their own career. They can forge their own path in life.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to Selling Sunset cast member and luxury Real Estate Agent, Maya Vander. Maya has been working in real estate for nearly 10 years and has certainly worked hard to get to where she is. First working in retail, Maya eventually got her real estate license in Los Angeles and worked in 2 other brokerages before starting at The Oppenheim Group. It took 2 years working at The O Group for Maya before Netflix came calling and Selling Sunset was born, a number 1 hit show on Netflix. During this episode, John and Maya talk all things real estate, the differences between the UK and US markets, Selling Sunset and Maya’s very own training course available for agents. They also talk about personal branding, a subject John talks about a lot on the podcast. Do you need advice on how to build your brand? Tune into this episode for a great conversation on brand building, luxury real estate and, of course, Selling Sunset! Follow Maya on Instagram - https://www.instagram.com/themayavander/ Visit Maya’s website - https://mayavander.com/ Check out Maya’s real estate training course - https://maya-vander.mykajabi.com/successful-real-estate-agent-course KEY TAKEAWAYS BEST MOMENTS “Real estate looks fun and easy but there are a lot of issues in every property and clients are very emotional. You have to be creative. You have to know how to give answers to your clients.” “When you start your business, it’s like ok you have your name, but who are you?” “Building your own brand is honestly very important and it took me 10 years to decide I wanted to build my own brand.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to Letting Agent and expert property mentor, Katrina Jones. Katrina has a fascinating story. After making the decision at the age of 19 to sell her car, quit her job, change her name, and book a one-way ticket around the world, within 5 years’ time she would become an international award-winning Sales and Marketing Manager in Melbourne. Quite the turnaround! She later returned to the UK and got into the property industry. Through a lot of hard work, she discovered her passion and went on to build her own business. John and Katrina have been working together for a few years. Through working together, Katrina managed to systemise her own business within 3 months - a HUGE achievement! During their time together, Katrina talks about Rent to Rent – what it is and how she got into it. Katrina also talks about how much systemising her business made a huge difference to her life and the process of selling her business and what criteria she had for selling. Katrina is currently in the final stages of the handover period with the buyers and is looking forward to having more freedom and time to travel. Are you looking to systemise your business? Tune into this episode for a great conversation on the process of systemising a business. Follow Katrina on Instagram - https://www.instagram.com/katrina_jones_01/ Visit Katrina’s website - https://katrinajones.uk/ KEY TAKEAWAYS BEST MOMENTS “When you’ve got the right mentor and when you’ve got a really solid goal, it’s happening or it’s happening. You’re just unstoppable.” “This is one of the things I learned during the process of systemisation, and it was a really uncomfortable lesson for me, and it was realising that there are a lot of people out there that will do things a lot better than I can. There are a lot of people out there better, smarter, more experienced in certain aspects and I think letting go of the incredibly limiting belief that I had to be the smartest person in the business otherwise no one would respect me. I had to be constantly in control otherwise things might fall apart. When I learned to completely let go and let people make the mistake and then correct it, I’d be like oh my god, they’ve done it better.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to CEO, Author and Consultant, Marlene Chism. Marlene is a very interesting person. She is a seasoned speaker, advisor and is widely recognised as the leading US authority on stopping workplace drama. John knew Marlene would be a great fit for the podcast because her knowledge will speak to a lot of you who might be struggling with workplace drama and its impact on the office culture. During their time together, John and Marlene talk about how to deal with conflict in the workplace, the significance of facing it head on and how to get better at having these uncomfortable conversations with your team. Marlene is also here to talk about her new book, From Conflict to Courage. This is her fourth leadership book and one not to miss out on. Her book provides exercises, examples, and expert guidance to foster ‘conflict capacity’ stop workplace drama and deal fearlessly with difficult issues. Marlene’s techniques show leaders how to increase leadership clarity, identify obstacles and reduce resistance to conflict. Are you a good communicator? Are you struggling with your team? Tune into this episode for an in-depth conversation on dealing with conflict in the workplace. Follow Marlene on LinkedIn - https://www.linkedin.com/in/marlenechism/ Visit Marlene’s website and order her new book - https://marlenechism.com/ KEY TAKEAWAYS BEST MOMENTS “Understand that conflict itself is not the problem. The real problem is mismanagement. So, if mismanagement is the problem, once we learn how to identify conflict and manage it differently, then we just get to be better leaders, have better lives, that improves every facet of our lives.” “There’s no conflict unless there is inner conflict first.” VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this episode, John talks about the importance of recognising that you do, whatever role you are in, work in sales. A scary topic for some but John provides some extremely useful advice on how to improve your confidence in selling. It’s tough in real estate right now. Things aren’t happening as quickly as they used to and we need to do whatever we can to get the work in. Through John’s own coaching business, he has found that a lot of people say they are an agent but don't work in sales. To put it simply, this is NOT TRUE! Sales sounds scary to a lot of people but it really doesn’t have to be. You just need to work on some key things to improve quickly. For John, it has been about practice. During this episode, John says that role play has helped him to become more comfortable when selling, which in turn improves your own confidence in how you approach these situations. How confident are you in selling your service and/or product? Tune into this episode if you want to learn how to improve your self-confidence and become a better salesperson. KEY TAKEAWAYS BEST MOMENTS “Every interaction we have with the general public or somebody that may want to buy or use our product or service, then we have to sell ourselves”. “If I’m not prepared to put in the hard graft and become uncomfortable in certain situations, I do not get to moan and twist when I don’t get the business in”. VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk

In this special episode, John talks to Teacher, Coach and Author, Nicholas Janni. Nicholas has a fascinating background. His father was a world-famous film producer, and his mother was one of the first women to gain a scholarship to Oxford University. An impressive family indeed but Nicholas certainly worked extremely hard to get to where he is today. With early influence from his father, Nicholas began his first career in the theatre and worked as a Theatre Director for 20 years. He later left the theatre, creating a consultancy which grew and grew and continues to work with Executives around the world today. Nicholas now teaches at two of the top business schools in the world, University of Oxford’s Saïd Business School and the IMD Business School in Switzerland. He has also taken a leap out on his own and has now written a fascinating book entitled ‘Leader as Healer’. Nicholas’s book, ‘Leader as Healer’, argues that an urgent upgrade is needed in how managers must think and practice leadership. The type of leadership that Nicholas discusses in his book is necessary in a post-COVID world. During this episode, John and Nicholas talk about the importance of introspection, the existing toxicity in many current leaders and how we are moving forward with this with a new type of leadership. John even follows a live teaching practice from Nicholas! Do you use healing to help you lead? Tune in to this episode for a great conversation on modern day leadership. Follow Nicholas on LinkedIn - https://www.linkedin.com/in/nicholas-janni-976b3817/ Visit Nicholas’s website - https://www.nicholasjanni.com/ Order Nicholas’s book, ‘Leader as Healer’ - https://www.nicholasjanni.com/book-leader-as-healer/ KEY TAKEAWAYS BEST MOMENTS “Most people have no idea what real listening means for instance, because real listening involves all of my faculties. Not just my thinking. Not just my speaking”. “In essence, I talk a lot about doing and being and we’re absolutely over-dominated by doing. We’ve lost a sense for the most part of being”. “When you’re in the presence of a leader who is really present, first of all you feel listened to. You feel received. That's priceless”. “If you’re not curious about people, don’t be a leader”. VALUABLE RESOURCES Leadership Revealed Podcast Castledene Sales & Lettings ABOUT THE HOST John has several Estate and Letting Agencies in the North-East of England. He also has a consultancy business, in which he teaches other agents how to grow and scale a sustainable business. John is recording podcasts to grow in the estate agency space, but also to try and break into other industries. The formula John has developed for estate agency success, is transferable into other SME industries. CONTACT METHOD https://www.instagram.com/johnpaulmentor/ https://www.facebook.com/agencyconsulting/ https://www.linkedin.com/in/john-paul-14167211/ johnpaul@agency-consulting.co.uk