6 Conditions | The Science & Art of Great Teams

EPISODE #017: COLLECTIVE INTELLIGENCE IN TEAMS | SPECIAL GUESTS: DR. ANITA WILLIAMS WOOLEY AND PRANAV GUPTA This episode is the first in a series inviting researchers onto the podcast to share their leading edge work that is advancing our understanding of teams and team effectiveness. In this episode show hosts Ruth Wageman and Krister Lowe interview Dr. Anita Williams Woolley and Pranav Gupta on the subject of collective intelligence in collaboration and teams. Anita Williams Wooley is an Associate Professor at Carnegie Mellon Tepper School of Business an organizational psychologist who studies collective intelligence and collaboration in groups and teams. Pranav Gupta is a PhD Student in Organizational Behavior at Carnegie Mellon whose research focuses on understanding the emergence of intelligent behavior in digitally-augmented teams. Some themes explored in the episode include: Learn more about Anita and Pranav: For More Information on the 6 Team Conditions: https://6teamconditions.com/

6 Conditions Podcast Episode 016: Team Leadership & Team Effectiveness in a Covid19 Respiration Clinic: Special Guest Janice John, Cambridge Health Alliance This episode continues a series focusing on practitioner, organizational and team leader perspectives on applying the 6 Team Conditions framework and Team Diagnostic Survey in real world settings. In this episode show hosts Ruth Wageman and Krister Lowe interview Janice John--MHCDS, MHS, PA-C, Medical Director at Cambridge Health Alliance--on her experiences standing up a Covid19 Respiration Unit. In her current role as Medical Director Janice built and led a team of 15 clinicians to create an outpatient clinic to care for patients at high risk for and from COVID-19 in Middlesex County MA, and become a model of excellence and learning for outpatient COVID-19 care. Janice and her team created clinical guidelines used by many health systems, including the development of the UpToDate chapter for outpatient adult care for COVID-19. The team’s core focus has been to increase access to communities impacted by systemic racism, build trust and decrease stigma. Learn more about Janice: https://www.linkedin.com/in/janice-john-mhcds-mhs-pa-c-8b854663/ Some themes explored in the episode include: Rapid team formationStarting small, prototyping and scalingPurpose and urgency in teamsPausing and relaunching teams to foster sustainabilityTeam coaching in weekly :45 minute sessionsTechnical expertise and team leadershipImportance of spaces for reflection in actionTeam cadences and rhythmsComplexity and emergent learning and performanceChallenges and insights as a team leaderComplex adaptive systemsGrappling with structural racism

6 CONDITIONS #015: ORGANIZATIONAL AGILITY & THE 6 CONDITIONS | SPECIAL GUESTS GABE ABELLA & ADAM HSU This episode is the next installment in a series featuring the perspectives of certified practitioners as well as enterprise clients who have applied the 6 Team Conditions framework and Team Diagnostic Survey with real world teams. Gabe Abella & Adam Hsu join Ruth Wageman and Krister Lowe for an exploration of using the 6 Conditions Framework and Team Diagnostic Survey to foster organizational agility. Gabe Abella is an Organizational coach at JP Morgan Chase focused on enabling organizational agility at enterprise scale by leading, coaching, and teaching. Learn more about Gabe: https://www.linkedin.com/in/gabeabella/. Adam Hsu is an Accredited Kanban Consultant, Trainer, and Speaker as well as an Organizational Coach in Global Technology at JPMorgan Chase focused on enabling organizational and business agility at every level of the organization. Learn more about Adam: https://www.linkedin.com/in/adamhsuakt/. Some themes covered in the episode include: For show notes and more information go to: https://6teamconditions.com/6tc-newpodcasts/

This episode is the next installment in a series featuring the perspectives of certified practitioners as well as enterprise clients who have applied the 6 Team Conditions framework and Team Diagnostic Survey with real world teams. Carissa Bub joins Ruth Wageman and Krister Lowe for an examination of an applied case involving leadership and culture change through a team of teams approach. Carissa Bub is an Executive Team Coach and also a Leadership and Communications expert. Her coaching practice is built on 20 years guiding leaders from the boardroom to the factory floor to transform how they lead, communicate and catalyse meaningful change. Her expertise is coaching Chief Executives and senior leadership teams to boldly engage all stakeholders; and developing resilient teams. Learn more about Carissa at: https://www.linkedin.com/in/carissabub/ Some themes covered in the episode include: Watch this and other episodes of the 6 Conditions Podcast at https://6teamconditions.com/6tc-newpodcasts/ as well as on iTunes, Spotify, TuneIn, Stitcher Radio, Google Play Music, YouTube and other podcast platforms.

6 CONDITIONS PODCAST #013: TIJANA MCKENZIE & SATHI BANERJEE, ROYAL DUTCH SHELL: AN ENTERPRISE PERSPECTIVE ON HOW TEAM EFFECTIVENESS DRIVES BUSINESS OUTCOMES This episode is the 2nd in a 6-part series focusing on practitioner perspectives on applying the 6 Conditions Framework and Team Diagnostic Survey in organizations. In this episode Tijana McKenzie (Leadership and Organisational Development Consultant, Executive Coach, Diversity & Inclusion Champion) & Sathi Banerjee (Leadership Assessment Lead) from Royal Dutch Shell join Ruth and Krister to discuss how a large energy company is approaching team effectiveness including the role of the 6 Team Conditions framework and Team Diagnostic Survey. Research linking Team Diagnostic Survey data and business outcomes such as employee engagement, operational excellence, safety, people development, learning orientation, and psychological safety are explored. Some themes covered in the episode include: -------------------------------------------------------- Disclaimer: Definitions & Cautionary Note: The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate legal entities. In this 6 Conditions Podcast “Shell”, “Shell Group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Royal Dutch Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this 6 Conditions Podcast refer to entities over which Royal Dutch Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations”, respectively. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest. This 6 Conditions Podcast contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as “aim”, “ambition”, ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this 6 Conditions Podcast, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency...

6 Conditions Podcast | Episode #012 | Dr. David Tate: Applying the 6 Conditions and Team Diagnostic Survey in Private Equity This episode kicks off a series of episodes that will feature the perspectives of certified practitioners who have applied the 6 Team Conditions framework and Team Diagnostic Survey with real world teams. Dr. David Tate joins Ruth Wageman and Krister Lowe for an examination of an applied case involving 13 top teams in the private equity sector. Dr. Tate is an Assistant Clinical Professor at the Yale University School of Medicine as well as a lecturer in the Yale University School of Management. He is also the Founder and a Principal at the Tate Consulting Group. David and his team have deep experience in the areas of Executive Coaching & Leadership Development; Family Business Consulting; Organizational Development and Strategic Planning. You can learn more about David at: https://www.linkedin.com/in/david-tate-780683/ and www.Tate-Consulting.com Some themes covered in the episode include: 1) David’s journey in the area of team development including his foray into the 6 Team Conditions and Team Diagnostic Survey; 2) Forming a small team of team coaches to assess the team effectiveness of 13 teams in a private equity firm’s investment portfolio; 3) The business case for the initiative; 4) Challenges faced in the overall engagement as well as within the intervention team; 5) Generating buy-in among the CEO’s and top teams in the portfolio for the engagement; 6) The arc and phases of the engagement; 7) Analyzing patterns across the 13 teams using the Team Diagnostic Survey; 8) Special challenges of top teams in private equity backed firms; 9) Key lessons learned and insights for fostering team effectiveness in private equity settings. 10) David’s forthcoming book “Conscious Accountability.” Watch this and other episodes of the 6 Conditions Podcast at https://6teamconditions.com/6tc-newpodcasts/ as well as on iTunes, Spotify, TuneIn, Stitcher Radio, Google Play Music, YouTube and other podcast platforms.

6 CONDITIONS #011: LEADERSHIP & AUTHORITY STRUCTURES IN TEAMS: WHERE DOES GREAT TEAM LEADERSHIP COME FROM? Key Questions: Where does great team leadership come from? What kinds of things should team leaders do and what things are better for the team to do? In this episode Ruth & Krister explore: Where does great team leadership come from? 1. Leadership as a "function" of a team 2. Team leaders as coaches 3. Four Critical Leadership Functions in Teams: 1) Executing the team task; 2) Monitoring and managing work processes; 3) Designing the team and member roles; 4) Setting overall direction 4. Authority Matrix - 4 Authority Structures: 1) Manager-Led; 2) Self-Managing; 3) Self-Designing; 4) Self-Governing 5. Distributing authority in teams 6. Surfacing authority dynamics in teams 7. When leadership most matters in teams: putting in place the 6 Conditions 8. Team leadership norms 9. Supplemental measures around leadership and authority structures in Team Diagnostic Survey reports 10. Supporting and developing team leaders For show notes and more information go to: https://6teamconditions.com/6tc-newpodcasts/

6 CONDITIONS PODCAST EPISODE #010: ONGOING TEAM COACHING: PUNCTUATED EQUILIBRIUM AND STRUCTURAL VS. EMERGENT PROCESS COACHING Key Question: How do you support the development of teams over time? In this episode Ruth & Krister explore: For show notes and more information go to: https://6teamconditions.com/6tc-newpodcasts/

6 CONDITIONS #009: LAUNCHING & RELAUNCHING TEAMS How and when do you get the 6 Team Conditions in place? Why is launching/relaunching critically important for teams. In this episode Ruth & Krister: For show notes and more information go to: https://6teamconditions.com/6tc-newpodcasts/

6 CONDITIONS #008: THE TEAM DIAGNOSTIC SURVEY How can you use the TDS to support team effectiveness? When is a formal assessment worth using? How can you formally and objectively assess a teams' standing on the 6 conditions? In this episode Ruth and Krister: For show notes and more information go to: https://6teamconditions.com/6tc-newpodcasts/

6 CONDITIONS #007: THE 3 KEY TASK PROCESSES How would you know if a team is a great team? What do you look at in the short run to decide if a team is effective? In this episode Ruth & Krister: For show notes and more information go to: https://6teamconditions.com/6tc-newpodcasts/

6 CONDITIONS #006: THE 3 CRITERIA OF TEAM EFFECTIVENESS In this episode show hosts Drs. Ruth Wageman and Krister Lowe: 1. Explore the key questions: 1) How would you know if a team is a great team? 2) What do you look at to decide if a team is effective? 2. Outline 3 Criteria of Team Effectiveness: 1) Task Performance; 2) Quality of Group Process; 3) Member Satisfaction 3. Discuss typical symptoms and signs that a team is less great and that you are being asked to help improve. 4. Identify ways to help teams develop the discipline of assessing their own effectiveness. 5. Explore how team leaders and team coaches can evaluate the impact of team coaching interventions. For show notes and more information go to https://6teamconditions.com/

6 CONDITIONS #005: THE 3 ENABLING CONDITIONS - ACCELERATING A TEAM'S DEVELOPMENT INTO A BRILLIANT COLLABORATION In this episode show hosts Drs. Ruth Wageman and Krister Lowe: For show notes and more information go to https://6teamconditions.com/

6 CONDITIONS PODCAST #004: THE 3 ESSENTIAL CONDITIONS: BUILDING A SOLID FOUNDATION In this episode show hosts Drs. Ruth Wageman and Krister Lowe: For show notes and more information go to https://6teamconditions.com/6tc-newpodcasts/

6 Conditions Podcast Episode #003: The 60-30-10 Rule: Designing, Launching, and Coaching Teams What are the highest leverage ways to help teams regardless of your role? In this episode Ruth & Krister discuss the high leverage places in the life of a team where intervention by a team leader, team coach and/or team members themselves can foster shifts towards great team effectiveness. Some theme discussed include: 1) The 60-30-10 Heuristic: The Levers of Designing, Launching and Coaching 2) When Leadership Matters Most in the Life of a Team 3) The Roles of Team Leaders, Team Members and Team Coaches 4) The Cycle and Discipline of Rinsing and Repeating 60-30-10 5) Launching New Teams & Relaunching Existing Teams For show notes and more information go to: https://6teamconditions.com/

6 Conditions Podcast Episode #002: The 6 Team Conditions Framework: Conditions vs. Causes Where would you start your thinking about fostering great teams and why? In this episode Ruth & Krister explore the underlying structural drivers of behavior in teams and why beginning with a team's structural design conditions is a powerful place to start. Teams are complex social systems and therefore simple cause-->effect models may be helpful but insufficient for getting teams on a positive trajectory. Rather creating an ecosystem of design conditions that gives rise to great performance is emphasized. The 6 Conditions (3 Essentials & 3 Enablers) Framework is discussed: 1) Real Team 2) Compelling Purpose 3) Right People 4) Sound Structure 5) Supportive Context 6) Team Coaching For show notes and more information go to: https://6teamconditions.com/

6 Conditions Podcast Episode #001: Podcast Launch In this Launch episode show hosts Drs. Ruth Wageman and Krister Lowe: For show notes and more information go to https://6teamconditions.com/