The Digital Project Manager

When AI hype is shouting “anything is possible,” it’s easy for teams—especially in regulated, risk-aware orgs—to feel like innovation is either reserved for the “creative people” or only happens in labs behind closed doors. JoAnn Stonier makes the case that innovation isn’t a personality type—it’s a muscle. You can train it, but you also need permission, constraints, and a shared way of working so the results don’t devolve into chaos (or a pile of half-baked agents someone tries to “just unplug”). This episode is a practical look at how to balance innovation with risk without turning your org into a two-headed “push-me pull-you” that never goes anywhere. The throughline: design thinking isn’t a tired framework—it’s the operating system that helps organizations create consistent, values-driven guardrails as AI becomes increasingly democratized across every function. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterTogglLinkedInThe Cantellus Group

Emotional intelligence has always mattered in project work—but in the age of AI, it’s becoming a differentiator. In this episode, Galen sits down with Nadja El Fertasi, founder of Thrive with EQ and former NATO leader, to unpack how EQ shows up in high-stakes digital transformation—and why it may be the most overlooked risk mitigation strategy in your toolkit. Drawing from nearly two decades inside NATO’s cyber and digital transformation initiatives, Nadja shares how stakeholder engagement, influence, and emotional resilience directly impact everything from project delivery to cybersecurity. As AI accelerates automation and amplifies both opportunity and risk, the real question isn’t whether EQ still matters—it’s whether we’re investing in it fast enough. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterTogglLinkedInThrive with EQ

In a job market that’s already shaky, it’s easy to see AI-led automation as salt in the wound. But Wade Foster flips that framing: pushing into AI is actually one of the kinder things organizations can do—because it strips away the “mysticism” and replaces it with something more useful: a pragmatic understanding of what AI can save you from (tedious, brain-draining tasks) and what it can’t replace (problem-solving, judgment, taste). What comes through in this conversation is a more grounded promise: AI doesn’t erase the job—it helps in the “messy middle.” And when you use it as a thought partner (not just a shortcut), it can actually increase the time you spend on meaningful work… because it makes the process more enjoyable and the output better. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInXwebsiteZapierZapier MCP (Model Context Protocol)Zapier MCP Documentation & Setup (Quickstart)Zapier MCP Guide: Use with Your AI ClientZapier MCP with Anthropic (Claude)Zapier Agent Skills for Claude (Blog)

Trust in AI isn’t a vibe—it’s something you can intentionally design for (or accidentally break). In this episode, Galen sits down with Cal Al-Dhubaib to unpack “trust engineering”: a shared toolkit that helps cross-functional teams (engineering, UX, governance, risk, and business) talk about the same trust risks in the same language. They get into why “boring AI is safe AI,” how guardrails and human handoffs actually preserve trust, and why the biggest failures often aren’t the model—they’re the systems (and incentives) wrapped around it. You’ll also hear real-world examples of trust going sideways—from biased outcomes to hallucinated “gaslighting,” to AI-assisted deliverables causing accuracy issues—and what project leaders can do to prevent finger-pointing when it happens. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInFurtherAI Incident Database

Do project management methodologies still matter when AI can generate plans, notes, and schedules in seconds? In this episode, Galen sits down with Stan Yanakiev to unpack why the answer is still a firm yes—but with an important caveat: methodologies have to adapt. Together, they explore how PMs can move faster with AI without losing control, context, or the human side of delivery. The conversation digs into lightweight project management, human-in-the-loop AI, and why speed without structure leads to “speed wobbles.” Stan shares practical examples of using AI to reduce documentation overhead, strengthen decision-making, and free PMs up to do what they do best: lead people, align stakeholders, and navigate complexity. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInMindrise

AI is touching every role, every industry, and every level of an organization—but that doesn’t mean every project manager needs to become an engineer. In this conversation, Galen Low sits down with AI strategist and engineering leader Kesha Williams to talk about what PMs really need to know to stay relevant in an AI‑infused world. They explore how to lead AI‑related projects without getting lost in the technical weeds, how to confidently translate between business and technical teams, and how to focus on outcomes over hype. With clear examples, sharp insights, and a dash of humor, this episode is packed with guidance for delivery leaders navigating AI today—and preparing for what’s next. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInInstagramTwitter/XKeySoftKesha on AI – LinkedIn PageKesha on AI – SubstackEveryday AI Challenge – LinkedIn Learning

Navigating government grants and funding opportunities can feel like deciphering ancient runes, but for project leaders working in innovation and R&D, cracking that code could be a game-changer. In this episode, Galen chats with Rachel Huang, founder of ClaimKit, about how public and private funding mechanisms can be more accessible—and faster—for startups and innovation projects. Drawing on her background as a chemical engineer, tech commercialization expert, and former professional tennis player, Rachel shares how she's helping companies secure capital through automated, human-assisted grant applications. They explore the often-underutilized world of R&D tax credits, debunk the myth that only big corporations benefit, and spotlight why smaller, scrappier teams might be better positioned to innovate quickly—if they can unlock funding. From navigating complex eligibility rules to reframing grant-writing as a strategic lever rather than an afterthought, this episode is a practical look at how to fund innovation in a fast-moving, competitive world. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInClaimKit

Amid the buzz around AI in project management, what’s actually changing on the ground? In this special episode of The Digital Project Manager podcast, producer Becca Banyard steps in as host alongside Tim Fisher, VP of AI at Black & White Zebra, for a live conversation from our "Future of AI in Project Management" event series. They’re joined by Harv Nagra from Scoro to dig into how AI is transforming project delivery today—not someday, but right now. Together, they unpack the day-to-day realities of managing shifting timelines, growing complexity, and tool sprawl, and how AI is starting to relieve some of that burden. You’ll hear a grounded, tactical take on what “practical AI” actually looks like, how Scoro is approaching it differently, and what project managers can expect next. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterHarvTimScoroThe Future Of AI In Project Management with Scoro

Building AI teammates isn’t a future-state fantasy—it’s already happening. Megan Ratcliff shares how she tackled resource constraints in SaaS marketing by creating a custom AI ecosystem that filled key gaps across content, strategy, and cross-functional alignment. The result? Less time on execution, more space for strategic leadership. This conversation brings grounded insight into how AI can be used to replace tasks, not people—while creating opportunities to reimagine roles entirely. From demystifying the learning curve to managing team adoption and navigating the future of work, Megan offers a clear-eyed look at how to use AI meaningfully without losing the human judgment that drives results. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInClarity and Motion Collective

Project managers are often tasked with delivering “on time and on budget”—but what if that’s not enough? In this episode, Galen Low sits down with Stephen Devaux, a longtime project management theorist and the mind behind techniques like critical path drag and value breakdown structures. Together, they unpack why project leaders need to start managing their work like investors—not just builders—and why this mindset shift matters more than ever in the AI era. From projects that save lives to projects that launch products, Stephen explains how understanding a project’s value profile—not just its deliverables—is the key to smarter decision-making. They cover real-world applications of treating projects as investments, explore the bridge-building metaphor that will stick with you for life, and discuss how AI could (and should) support project managers in this paradigm shift. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInManaging Projects as Investments: Earned Value to Business ValueTotal Project Control: A Practitioner’s Guide to Managing Projects as Investments

Feeling behind on your agency's data game? Marcel Petitpas, CEO of Parakeeto, joins Galen Low to reframe what it really takes to build profitable, data-driven operations. Hint: it’s not about buying software or pushing for time tracking compliance. Marcel breaks down why starting with metrics, models, and meaning—not tools—is the real shortcut to operational clarity. With real-talk on utilization myths, data fluency for PMs, and how AI can actually drive measurable impact (without overwhelming your team), this episode is a field guide for agency leaders who want to do more than just keep up. It's about building a smarter foundation for the long haul—and doing it in a way that doesn’t burn you out. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInParakeetoAgency Profit PodcastParakeeto Profitability Framework & Toolkit

What if regulation wasn’t a blocker to AI transformation—but a strategic advantage? Galen sits down with Lauren Wallace—former Chief Legal Officer at RadarFirst and a veteran in legal, product, and AI governance—to explore how regulated industries can harness their existing compliance muscle to lead responsibly in the AI era. They get into the practicalities of building privacy-first AI strategies, setting clear ethical baselines, and creating internal momentum across cross-functional teams. If you’re navigating digital transformation in a high-stakes, high-compliance environment, this episode delivers grounded advice and hard-won insights you can act on. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInRadarFirstNOYB - None of Your BusinessAI Incident Database

Work sometimes triggers our fight‑or‑flight responses—especially in agency life. In this episode, Galen sits down with leadership coach and operations strategist Abigail Jones and project manager/coach Matthew Fox to explore what happens when we ignore the signals our bodies are giving us, and how tapping into our “body intelligence” can help us lead more consciously in a technology‑driven world. They unpack how our nervous systems get hijacked by stress in modern work, how noticing our physical responses becomes a tool (not just a symptom), and how teams and agencies can shift culture to reclaim better performance and wellbeing. This is a grounded, real‑world conversation—no fluff—about how our bodies, our minds, and our projects intersect. Resources from this episode: Join the Digital Project Manager CommunitySubscribe to the newsletterLinkedInInstagramSouthleftLinkedInThe BureauThe Leadership Circle Profile assessment https://www.polyvagalinstitute.org/whatispolyvagaltheoryhttps://www.stayingsane101.com/post/polyvagal-theory-enhancing-the-window-of-tolerancehttps://www.uclahealth.org/uclamindful/guided-meditationshttps://www.mindful.org/beginners-body-scan-meditation/https://ggia.berkeley.edu/practice/body_scan_meditationhttps://www.headspace.com/meditation/body-scan

Healthcare is hiring — and not just for clinicians. As digital health systems expand and AI transformation efforts ramp up, there’s a growing demand for technical project professionals who can bring experience from tech, product, and government IT into healthcare environments. But if the opportunities are there, why aren’t more people making the pivot? Galen chats with Rachel M. Keyser — healthcare IT consultant and founder of Project Elevation Partners — about what’s holding project professionals back, how to navigate the complexity and pace of healthcare work, and why your existing skills might be more transferable than you think. Whether you’re burned out by big tech or just curious about how to break into health tech, this conversation offers grounded, practical guidance for taking the leap. Resources from this episode: Join DPM MembershipSubscribe to the newsletterLinkedInProject Elevation Partners

AI is fundamentally reshaping how digital products are conceived, built, and delivered—and the shift isn’t just technical, it’s cultural. Jyothi Nookula, a seasoned AI product leader with experience at companies like Netflix, Meta, Amazon AWS, and Etsy, joins Galen to unpack what makes AI-native products so different from conventional ones, why building them demands new evaluation frameworks, and how product teams can evolve their skills and mindset to keep pace. Whether you're dealing with unpredictable model outputs, shifting success metrics, or a team with uneven comfort levels around emerging tech, Jyothi offers grounded, real-world strategies for staying user-centered, experiment-driven, and confidently collaborative in the face of rapid change. Resources from this episode: Join DPM MembershipSubscribe to the newsletterLinkedInNext Gen Product Managerwebsite

Empathy isn't just a feel-good buzzword; it's infrastructure. In this episode, Galen Low chats with Andrea Goulet, communication systems architect and long-time software entrepreneur, about how empathy can act as a technical tool for collaboration, innovation, and high-performance in the age of AI. Drawing from her experience building a $4M consultancy and translating complex human dynamics into actionable frameworks, Andrea breaks down the mechanics of empathy, why it matters more than ever, and how we can cultivate it in our teams to drive better outcomes. This isn't about being soft—it's about being strategic. Resources from this episode: Join DPM MembershipSubscribe to the newsletterLinkedInwebsiteThe Diversity Bonus by Scott E. PageSelf-Compassion Research by Kristin Neff

Project delivery leads at agencies and consultancies are being called to do more than just manage timelines and budgets—they’re being tapped to think like business leaders. But how do you actually make that leap from tactical execution to strategic influence? Galen sits down with Mark Orttung (CEO of Projectworks) and Pam Butkowski (SVP of Delivery at Horizontal Digital) to unpack the real shifts in mindset, behaviors, and expectations that define this evolution. They explore what “thinking like a founder” really means in a delivery context, why hybrid roles are becoming the norm, and how to identify who’s ready to step up. Whether you’re trying to grow your own career or help your team level up, this conversation brings clarity to a path that’s often vague and unspoken. Resources from this episode: Join DPM MembershipSubscribe to the newsletterPamMarkHorizontal DigitalProjectworksThe Z Suite

When AI enters the enterprise, the work isn’t just about the tech—it’s about culture, collaboration, and courage. In this episode, Galen chats with Deborah Ketai, a program and change management leader who helped a Fortune 5 healthcare organization align its people, systems, and culture around AI. Together, they unpack how she built a community of practice that broke down silos, reduced knowledge debt, and created space for cross-training, collaboration, and smarter risk management. From talent strategy to trust and transparency, Deborah shares what it really takes to sustain AI-driven change inside complex organizations—and what PMs need to learn now to stay ahead as their roles evolve. Resources from this episode: Join DPM MembershipSubscribe to the newsletterLinkedIn