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Stories and Strategies for Public Relations and Marketing

Business & Economics Podcasts

I always hated the term "Public Relations." It always sounded so greasy and salesy to me. Years later I realize the concept of "relating to the public" is simply communication. It's in every facet of our daily lives. And if the ability to cooperate is what makes us distinctly different as humans, it's the ability to communicate that facilitates this. Public Relations is ultimately one of the most expressly human aspects of life. Across the landscape of global communication, the role of Public Relations (PR) has become increasingly pivotal. As a profession, Public Relations stands at the crossroads of information dissemination and perception management, embodying the complex interplay between organizations, media, and the public. At its core, Public Relations is about forging connections, a mission that has elevated it to a thriving profession in our modern society. Public Relations professionals harness a diverse toolkit of strategies to navigate this multifaceted domain. Their expertise spans across marketing, government relations, media relations, crisis management, and stakeholder engagement. Each of these elements serves as a cornerstone in the foundation of Public Relations, contributing to its stature and effectiveness. Marketing initiatives, for example, are not just about promoting products or services but about storytelling that resonates with audiences on a personal level. Government and media relations are about establishing trust and transparency, ensuring that communications are both reliable and beneficial to the public interest. Crisis management and stakeholder engagement further illustrate the crucial roles played by Public Relations experts. In times of crisis, these professionals are the architects of strategies that protect and rehabilitate an organization's image. Through stakeholder engagement, they build and maintain relationships that are essential for mutual understanding and support. This comprehensive approach to communication underscores the versatility and indispensability of Public Relations in today's world. The tangible outputs have impacts. Press releases earn widespread media placement, websites and social media campaigns captivate and influence, short-form videos seize our attention, and podcasts linger in our memory—all these are manifestations of the influence Public Relations has on our collective consciousness. These tools and platforms are meticulously crafted to shape perceptions, drive narratives, and inspire action. They demonstrate the profound ability of Public Relations to mold public discourse and interaction. At the forefront of these endeavors stand the Public Relations professionals, whose skills in understanding, influencing, informing, and inspiring are unparalleled. Their work is not just about conveying messages but about creating dialogue, fostering understanding, and building bridges between entities and individuals. Through strategic planning, creative execution, and ethical practice, they navigate the complexities of public discourse, ensuring that their organizations or clients are not only heard but also understood and appreciated.

Location:

Canada

Description:

I always hated the term "Public Relations." It always sounded so greasy and salesy to me. Years later I realize the concept of "relating to the public" is simply communication. It's in every facet of our daily lives. And if the ability to cooperate is what makes us distinctly different as humans, it's the ability to communicate that facilitates this. Public Relations is ultimately one of the most expressly human aspects of life. Across the landscape of global communication, the role of Public Relations (PR) has become increasingly pivotal. As a profession, Public Relations stands at the crossroads of information dissemination and perception management, embodying the complex interplay between organizations, media, and the public. At its core, Public Relations is about forging connections, a mission that has elevated it to a thriving profession in our modern society. Public Relations professionals harness a diverse toolkit of strategies to navigate this multifaceted domain. Their expertise spans across marketing, government relations, media relations, crisis management, and stakeholder engagement. Each of these elements serves as a cornerstone in the foundation of Public Relations, contributing to its stature and effectiveness. Marketing initiatives, for example, are not just about promoting products or services but about storytelling that resonates with audiences on a personal level. Government and media relations are about establishing trust and transparency, ensuring that communications are both reliable and beneficial to the public interest. Crisis management and stakeholder engagement further illustrate the crucial roles played by Public Relations experts. In times of crisis, these professionals are the architects of strategies that protect and rehabilitate an organization's image. Through stakeholder engagement, they build and maintain relationships that are essential for mutual understanding and support. This comprehensive approach to communication underscores the versatility and indispensability of Public Relations in today's world. The tangible outputs have impacts. Press releases earn widespread media placement, websites and social media campaigns captivate and influence, short-form videos seize our attention, and podcasts linger in our memory—all these are manifestations of the influence Public Relations has on our collective consciousness. These tools and platforms are meticulously crafted to shape perceptions, drive narratives, and inspire action. They demonstrate the profound ability of Public Relations to mold public discourse and interaction. At the forefront of these endeavors stand the Public Relations professionals, whose skills in understanding, influencing, informing, and inspiring are unparalleled. Their work is not just about conveying messages but about creating dialogue, fostering understanding, and building bridges between entities and individuals. Through strategic planning, creative execution, and ethical practice, they navigate the complexities of public discourse, ensuring that their organizations or clients are not only heard but also understood and appreciated.

Twitter:

@JGRComms

Language:

English

Contact:

4038356784


Episodes
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PRSA’s Strategy to Out-Communicate Misinformation

5/5/2024
The Public Relations Society of America has united communication professionals across industries to combat misinformation. It’s a critical challenge and a battle we need to be honest about… we’re losing. At the end of 2023, PRSA assembled a group of 25 senior communicators from a wide range of industries, in-house and firms, for an additional meeting, with several follow-up meetings with subject matter experts, all spearheaded by Ray Day, 2024 PRSA Chair-elect. Three main actions emerged: Listen For 3:54 A Stakeholder Engagement Process for Addressing Misinformation 10:04 Community Level Education Strategies 13:56 Focus on Building Trust 18:26 Civility and Constructive Discourse Guest: Ray Day LinkedIn PRSA News Release Download the Guidebook Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:24:34

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SNAPCAST PROMO for This Sunday's Episode

5/3/2024
This is a promo for this Sunday's episode. We've almost heard ad nauseum about misinformation and disinformation. Yes Yes it's bad and it needs to be stopped. But who is actually doing something about it? PRSA is taking this on. they've assembled a group of 25 senior communicators from a wide range of industries, in-house and firms, for an additional meeting, with several follow-up meetings with subject matter experts, all spearheaded by Ray Day, 2024 PRSA Chair-elect. Three main actions emerged: 1. We need to champion honesty and transparency, recognizing the need to enhance message strategies to outpace misleading information (which will always exist) 2. We need to emphasize the importance of community-based listening and education, advocating for civil discussion to foster a more informed and respectful public 3. The PR industry needs to become a trusted entity by reinforcing integrity and reliability across all communication channels NEW EPISODE this Sunday morning Support the Show.

Duration:00:03:57

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Throwback Thursday - Nudge Theory

5/2/2024
This is a throwback to episode 52 of this podcast. Nudge Theory burst onto the scene in 2008 when Cass Sunstein and Richard Thaler published their book “Nudge: Improving Decisions About Health, Wealth, and Happiness.” The simplest models of economics take preferences as given, but nudge ideas suggest we can be moved, steered, and in some cases manipulated. Nudge has influenced politicians around the World. There are “Nudge Units” in government in the UK, US, Germany, Japan, and even Canada. The World Bank, United Nations, and European Commission have “Nudge” teams. Listen For 6:47 The Fundamentals of Nudge Theory 8:02 The Impact of Context on Behaviour 9:03 Economic vs Psychological Solutions 10:39 Examples of Nudge Theory in Everyday Contexts Canadian Nudge Team = BeSci Team UK Nudge Team = Behavioural Insights Team Australian Nudge Team = Behavioural Economics Team of Australia American Nudge Team = Social and Behavioural Sciences Team Guest: Rory Sutherland Website Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:29:31

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A Close Examination of Each of the Major Social Media Channels in 2024

4/28/2024
This episode examines the current state of each of the big social media channels. Which platforms are the most used? Which ones are we engaging the most on? Where are content creators sinking their energy? And what can we predict in the near-term future for each? Listen For 5:57 X (formerly Twitter) 8:45 Facebook 9:54 Instagram 13:36 Threads 16:56 TikTok 18:34 YouTube 20:50 LinkedIn 21:59 Pinterest 22:56 Medium Guest: Stephanie Huston Website | X | LinkedIn | Instagram | You Tube | Facebook | TikTok Follow and Add us to a List on Podchaser Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:24:57

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SNAPCAST PROMO for This Sunday's Episode

4/26/2024
This Sunday's new episode has Stephanie Huston as our guest diagnosing each of the major social media channels. Has Instagram peaked? Is Threads still going? Have we had enough of X? Support the Show.

Duration:00:01:23

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The Rise of Virtual Influencers and Global Engagement

4/21/2024
Frankie is the dinosaur that went digital. The emergence and impact of virtual influencers can be seen in the United Nations' innovative climate change awareness campaign featuring a dinosaur named Frankie. This multifaceted initiative, which spanned a video in 38 languages, social media outreach, a children’s book, and various global events, successfully reached an audience of 2.2 billion. In this episode we dig into the strategies behind the campaign's broad reach, including content repurposing for diverse platforms and audiences, and the compelling use of personal narratives to forge a community rather than just an audience. Guest: Nicholas Bruneau Website | Email | Skype | LinkedIn Engage with Impact Website Engage with Impact on Amazon Check out the YouTube Trailer for the Engage with Impact book Watch Frankie the Dinosaur Video Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:24:49

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Exploring the Agile Framework for Communications

4/14/2024
In his new book Engage with Impact, Nicholas Bruneau uses interviews and case studies from the UN, EU, World Bank and nonprofit organizations to demonstrate the power of agility in corporate communications today. A – Adopt a Startup Mentality G – Go Digital First I – Inspire with Personal Stories L – Leverage Your Content E – Empower Your Community Listen For 7:32 Utilizing Digital Strategies Effectively 9:32 Developing On-Message Tools 16:54 Optimizing SEO Guest: Nicholas Bruneau Website | Email | Skype | LinkedIn Engage with Impact Website Engage with Impact on Amazon Check out the YouTube Trailer for the Engage with Impact book Watch the original 2012 video Science, It’s a Girl Thing Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:21:02

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SNAPCAST PROMO for This Sunday's Episode

4/12/2024
This Sunday's episode is called "Exploring the Agile Framework for Communications." In his new book Engage with Impact, Nicholas Bruneau uses interviews and case studies from the UN, EU, World Bank and nonprofit organizations to demonstrate the power of agility in corporate communications today. A – Adopt a Startup Mentality G – Go Digital First I – Inspire with Personal Stories L – Leverage Your Content E – Empower Your Community See you this Sunday for the full episode. Support the show

Duration:00:01:34

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Beyond the Script: Effective Customer Service Communication

4/7/2024
In today’s competitive market, exceptional customer service is not just a luxury but a crucial element for business success. With the rise of digital interactions over traditional shopping experiences, customer service agents have become more than problem solvers; they are guides, educators, and relationship builders. Their ability to effectively interact with various types of people, in various kinds of moods, can be the defining factor between gaining loyal customers or losing them. Studies show the cost of acquiring new customers can be five to 25 times higher than the expense involved in retaining existing ones. So investing in the training and development of these agents is not merely an option, it’s a business imperative. Their role as the primary point of contact makes them vital in shaping customer experiences and sustaining the company’s competitive edge. Guest: Priscilla Brooke Website | Email | X | Instagram Priscilla’s podcast Happy to Help Priscilla Brooke is the Head of Podcaster Success for Buzzsprout, a podcast-hosting service, based in Jacksonville Florida. Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast. Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:29:24

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SNAPCAST PROMO for This Sunday's Episode

4/5/2024
Communication is really REALLY important in Customer Service. This Sunday's episode is all about strategic ways to communicate to improve your customer service. I asked Priscilla Brooke, head of customer service for Buzzsprout about her philosophies including how she feels about those tiered level of customer service support depending on whether you're mid-level client or a higher paying elite level client. Episode 120 publishes Sunday morning on this podcast app Support the show

Duration:00:02:05

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Setting the Rules: Why and How to Regulate AI in Public Relations

3/31/2024
What are the rules? In an era where artificial intelligence is revolutionizing communications and marketing, this episode dives into the critical conversation about the impact of AI, the void of formal regulations, and the industry's quest for ethical self-regulation. It may well be up to us as a profession to craft our own ethical guidelines and envision what effective self-regulation could look like to safeguard the future of communications. In this episode, a glimpse into what those regulations might look like. And should we even have rules for something we don’t really understand yet? Listen For 5:29 The Revolutionary Impact of AI and the Need for Self-Regulation 6:47 The Broader Influence of AI and the Challenge of Regulation 9:53 The Premature Nature of AI Regulation and the Importance of Education 14:07 Self-Regulation, Ethical Guidelines, and the Potential Role of Gen Z Guests: Professor Christian Stiegler LinkedIn | Guiding Light | Website Prof. Dr. Christian Stiegler is the Director of Guiding Light - an international organisation for ethics and sustainability in technologies. As an award-winning researcher and internationally renowned expert on emerging technologies, he writes and speaks extensively on subjects such as XR, AI, technology ethics, the metaverse and emerging technologies. Manuel Hűttl, CEO Milk & Honey PR LinkedIn | Facebook | Instagram | Website Manuel Hüttl is Partner and CEO of Milk & Honey PR, a global Public Relations agency dedicated to shaping brand reputation. He is an industry veteran with over twenty years of experience, and opened Milk & Honey’s first continental Europe office in 2022. Manuel Hüttl holds various board positions and leads the AI Steering Group at Milk & Honey PR. Download the AI Ethical Playbook by Milk & Honey Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:24:48

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SNAPCAST PROMO for This Sunday's Episode

3/29/2024
This is a PROMO for this Sunday's episode. Is it even possible to regulate Artificial Intelligence? Some governments and regulatory bodies are assembling some ideas but there are lots of arguments these are useless. Number one, do we even understand AI and its applications yet as a society? Full episode this Sunday Support the show

Duration:00:01:31

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The Power of Podcasts for Developing Brand Affinity

3/24/2024
Tyler Chisholm is the CEO of a leading marketing firm and the creative force behind a popular Calgary-based podcast that shines a spotlight on local leaders and innovators. In this episode Tyler shares his strategic insights on how podcasting can be a powerful tool for developing brand affinity, engaging with a community of listeners, and creating a loyal customer base. Listen For 7:01 Overcoming Initial Hesitations 10:10 Podcasting as a Business Tool 18:59 Content Repurposing and Engagement Metrics Guest: Tyler Chisholm Website | Email | X | LinkedIn | Instagram | YouTube | Facebook Listen to Tyler’s podcast Collisions YYC Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast. Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:25:51

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SNAPCAST PROMO for This Sunday's Episode

3/22/2024
This is a promo for this Sunday's episode with Tyler Chisholm of Clearmotive Marketing. So many people are trying podcasting these days, Tyler thought he would give it a try. But would he be able to defend it from a business standpoint? Was this helping his business? Was he selling "stuff?" It's definitely helped his brand but the complexity he says is never actually making the ask on your podcast. Support the show

Duration:00:01:08

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The Strategic Storyteller

3/17/2024
Stories capture imagination and can entertain but they’re most powerful when they also serve a strategic purpose. In this episode, Doug, and Mike Nachshen dive into the profound impact of narrative alignment with business goals. The discussion emphasizes the necessity of strategic intent behind stories, citing examples by Marriott Hotels, a Fortune 50 company, and Ronald Reagan at the Berlin Wall. Listen For: 03:44 Strategy Over Story 07:19 The Physical Power of Messaging 10:01 Audience Desires vs. Business Goals 18:53 The Historic Call to Action Guest: Mike Nachshen, Fortis Strategic Communications LLC Website | LinkedIn Read Mike’s article in PR Daily about Why Strategy Beats Storytelling Every Time Reagan Library Berlin Wall Speech Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:21:35

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SNAPCAST PROMO for This Sunday's Episode

3/15/2024
A look ahead to our new episode coming out this Sunday morning. What's more important in public relations - Story or Strategy? Support the show

Duration:00:21:35

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The Legal Implications of Employee Reviews

3/10/2024
In this episode we’re cross-examining a recent warning from Canada's Competition Bureau that has businesses buzzing and reevaluating their online review strategies. The Bureau has put the spotlight on the potential bias of employee-generated reviews and testimonials, signaling a need for companies to monitor these contributions closely. Yet, in the realm of internal communications, encouraging employees to be brand champions is considered foundational. So, where does the line between advocacy and bias lie? And it isn’t just Canada moving in this direction. There are signs the United States, UK, and Australia may be too. How can organizations navigate this complex landscape? Listen For 4:32 Is it Still Legal for Your Employees to Leave Reviews Without Declaring They are Employees? 10:37 This is Happening in the US, UK, Canada, and Australia 15:43 The Role of Disclosure in Employee Reviews 18:38 Influencers and Native Advertising Ethics Guests: Gavin Tighe and Stephen Thiele Website | Gavin email | Stephen email Listen to Gavin and Stephen’s podcast Beneath the Law Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:23:12

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The Ukrainian PR Army

3/3/2024
For the past 2+ years nights have been tense in Kyiv and throughout Ukraine. Julia Petryk, one of the co-founders of the Ukrainian PR Army joins us one evening to share what life is like now and the critical role of communications in the ongoing conflict. The efforts of the PR Army have helped mobilize a formidable information front to combat disinformation and keep Ukraine's situation in the international consciousness. This episode offers a unique look at the power of strategic communication in times of war and the unyielding fight for national identity and sovereignty. Listen For 3:15 The Role of PR in Conflict Zones 4:37 Founding the Ukrainian PR Army 13:56 Utilizing AI in Counteracting Disinformation 23:25 How PR Pros can Help Guest: Julia Petryk Website | Ukraine PR Army Website | Email | X | LinkedIn | Instagram | Facebook Read Kateryna’s Story on the PR Army website Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:26:15

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The Evolution of Royal PR

2/25/2024
Managing public relations for the British Royal Family is an intricate world, particularly now amidst the backdrop of King Charles III's health concerns. Two people who’ve been very close to that world are David Yelland, former editor of the Sun in the UK, and Simon Lewis who… managed public relations for the Royal Family under Queen Elizabeth II. In this episode we explore the evolution of public relations strategies within the Royal Family. Simon and David share their insider perspectives based on their experience. What are the biggest PR challenges facing the Royals today with the health of King Charles III in question? How has the Royal Family adapted to the digital age? And what advice would they give today? Listen For 3:11 The Evolution of Royal Communications Strategy 4:42 Reviewing the Importance of Simon’s Role as the First Comms Director for the Royal Family 5:54 Transparency and Openness Within the Palace 10:03 The Importance of Duty and Public Service Guests: Simon Lewis, former Communications Director for Queen Elizabeth II David Yelland, former Editor of the Sun Listen to Simon and David on their podcast “When it Hits the Fan” as produced by Raconteur for BBC Radio 4 and BBC Sounds. Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:21:56

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PRovoke Media Asia-Pacific Comms Leader Study

2/18/2024
The third edition of the Asia-Pacific study by PRovoke Media flags Environmental, Social, and Corporate Governance (ESG) as a key driver behind rising optimism and budgets for communications leaders. But underneath the top layers, there’s uncertainty. Listen For 4:21 The Importance of ESG in Asia Pacific 7:50 The Role of Communications Teams and ESG 9:25 Measurement of ESG Efforts 13:32 DEI Challenges Guest: Arun Sudhaman Website| X | LinkedIn | Instagram | Facebook Read the PRovoke Media 2023 Asia-Pacific Communications Index Rate this podcast with just one click Leave us a voice message we can share on the podcast https://www.speakpipe.com/StoriesandStrategies Stories and Strategies Website Do you want to podcast? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads Request a transcript of this episode Support the Show.

Duration:00:20:47