RF-SMART Podcast: Taking Inventory

WPS, the leading independent publisher of educational and psychological assessment materials, takes their employee experience seriously. In partnering with RF-SMART, they have streamlined all areas of their warehouse staff’s experience, from receiving to shipping. Listen to learn how the WPS team leverages technology to support their staff while optimizing their supply chain. What You’ll Learn: • How WPS approaches an employee-centered training experience • Where RF-SMART has benefited their end users • How partnering with other NetSuite users has improved their operations Additional Resources: Learn more about WPS: WPS Website See a demo of RF-SMART Shipping: Video Learn more about RF-SMART: Connect with us Who You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Luis Quiroz, Warehouse Manager @ WPS

You’ve decided to invest in RF-SMART’s solutions, now what? This podcast walks listeners through what they can expect during an RF-SMART implementation, from initial planning to ongoing training and support. Listen to learn how we live out our value of being “crazy for our customers” by creating a streamlined implementation experience. What You’ll Learn: • What an RF-SMART implementation looks like • How we train our users and offer on-going support • How we prepare our customers for continued success during implementation Additional Resources: Learn more about the RF-SMART implementation process: Implementation 101 Read about the RF-SMART implementation process: From Evaluation to Go-Live Who You'll Hear: Abby Bennett, Podcast Host & Customer Education Marketing Specialist @ RF-SMART Kristin St. John, Practice Director of NetSuite Services @ RF-SMART Misty Pryce, Senior Implementation Consultant @ RF-SMART

For Every Meal, supply chain isn’t just a part of their business – it’s the way they fulfill their mission to provide food to kids in their area. Partnering with NetSuite and RF-SMART, they have optimized their supply chain operations with the use of mobile barcode scanning. In this episode, they share how they utilize RF-SMART to streamline their warehousing and provide a better experience for their community partners. What You’ll Learn: Additional Resources: Support Every Meal: Donate or Volunteer Learn more about RF-SMART inventory management: RF-SMART Website Who You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Nicole Price, Senior Technical Project Manager @ Every Meal Nate Youngblood, Vice President @ Every Meal

RF-SMART customer Green Rabbit is a big believer in improving inventory control with technology. As their business has grown, they have leveraged RF-SMART as both a software provider and business partner. In this episode, they share how they continue to lean on the RF-SMART product and support teams to level up their shipping process. What You’ll Learn: Additional Resources: Check out Green Rabbit: Green Rabbit Website Learn about RF-SMART Shipping: Fast, Configurable, Easy-To-Use Read the Green Rabbit case study: Customer Story Who You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Kevin Gaul, RF-SMART Shipping Product Manager @ RF-SMART Gary Cifatte, Chief Technology Officer @ Green Rabbit

Order fulfillment is an area where many customers find the most bottlenecks in their supply chain. For RF-SMART customer Crispi US, identifying and addressing inefficiencies was vital for their growth. In this episode, they share how RF-SMART helped them minimize errors, decrease picking times, and ship orders with greater speed and accuracy. What You’ll Learn: • How Crispi US is navigating both eCommerce and vendor orders with RF-SMART's advanced picking functionality • The benefits of leveraging RF-SMART Shipping’s EDI connector • How RF-SMART continues to partner with the Crispi US team Additional Resources: Check out Crispi US products: Crispi US Website Learn about RF-SMART's advanced picking functionality: Pick Manager Read the Crispi US case study: Customer Story Who You'll Hear: Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART McKinley Card, Warehouse Manager & System Administrator @ Crispi US

Season 4, Episode 10- Adopting new technology in your warehouse can be daunting, but it doesn’t have to be! How can you tell when it’s time to take the leap and invest in new software solutions? RF-SMART customer Green Rabbit’s Gary Cifatte shares how his team found greater efficiency by embracing new inventory management solutions in their warehouse. What You’ll Learn: Additional Resources: Check out Green Rabbit: Green Rabbit Website Learn about RF-SMART Shipping: Fast, Configurable, and Easy-to-Use Read the Green Rabbit case study: Customer Story Who You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Kevin Gaul, Shipping Product Manager @ RF-SMART Gary Cifatte, Chief Technology Officer @ Green Rabbit

Season 4, Episode 9- What You Need to Know About NetSuite Manufacturing, Part Two In part two of this series, RF-SMART supply chain and software experts discuss level three and four of NetSuite Manufacturing: WIP and Routing and Work Order Reporting. This episode breaks down use cases for WIP and Routing, benefits of Work Order Reporting, and how this impacts overall supply chain success. What You’ll Learn: • Introduction to WIP and Routing • How customers use WIP without Routing • Best Practices for Bin vs WIP functionality • How Work Order Reporting encourages data-driven decision making Additional Resources: Listen to Part One: What You Need to Know About NetSuite Manufacturing, Part One Listen to Best Practices focused episode: NetSuite Manufacturing Best Practices Learn more about RF-SMART Manufacturing: NetSuite Advanced Manufacturing Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Seth King, VP of NetSuite Sales @ RF-SMART Amy Pichardo, Product Owner @ RF-SMART

Every warehouse has unique document and label printing requirements. SummitIT, an RF-SMART Printing Solution, helps customers navigate these effortlessly. This episode highlights three unique ways our customers are applying SummitIT functionality to meet their supply chain needs. What You’ll Learn: • How to produce labels of multiple sizes from one printer • How to customize documents to accommodate order requirements • How to leverage automated cloud printing Additional Resources: Learn more about RF-SMART’s SummitIT: SummitIT Website Watch how SummitIT can improve your printing: SummitIT Video Read a customer study: Artos Customer Story Who You'll Hear: Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART Steven Scheppelman, Software Engineer @ RF-SMART

RF-SMART supply chain and software experts untangle the complicated world of manufacturing in the first installment of a two-episode NetSuite Manufacturing overview. This episode discusses the basics on which all RF-SMART Manufacturing customers operate, including a breakdown of the types of manufacturing and best use cases for each. What You’ll Learn: • Introduction to various types of manufacturing • Difference between Kits and Item Groups • How to decide what type of functionality works for your warehouse process Additional Resources: Read story of an RF-SMART Manufacturing customer: Allied Hygiene Case Study Learn more about RF-SMART Manufacturing: NetSuite Advanced Manufacturing Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Seth King, VP of NetSuite Sales @ RF-SMART Amy Pichardo, Product Owner @ RF-SMART

On this episode of Take Five with Taking Inventory, Industrial Networking Solutions’ Warehouse Managers Josh Azores and Jacob Axtell share how RF-SMART Image Capture has improved their productivity, from the warehouse floor to their accountants’ desks. What You’ll Learn: Additional Resources: Learn more about Industrial Networking Solutions: INS Website Another Image Capture Customer Story: TWG Supply Who You'll Hear: Abby Bennett, Content Marketing Specialist @ RF-SMART Jacob Axtell, Warehouse Manager @ Industrial Networking Solutions Josh Azores, Warehouse Manager @ Industrial Networking Solutions

On this episode of Taking Inventory, we highlight the career stories of two teammates at RF-SMART, Jodi Nuszkowski and Haleigh Thomas. Listen to hear how their careers were changed through RF-SMART’s Career Rockwall, allowing them to expand their impact at the company by experiencing multiple roles within the company. Additionally, Jodi and Haleigh share how they have ramped up their impact as leaders of the RF-SMART Women’s Development Program. What You’ll Learn: • How the RF-SMART Career Rockwall works • Sales Executive and Director of Business Development career stories • How RF-SMART benefits promote a healthy work-life balance • Details of RF-SMART’s Women’s Development program Additional Resources: View open roles at RF-SMART: RF-SMART Careers Previous Employee Spotlight episode: Team Members Share How Their Lives Have Been Changed First episode of Taking Inventory: “What Starts Right, Stays Right” Counting Best Practices for NetSuite Who You'll Hear: Abby Bennett, Content Marketing Specialist @ RF-SMART Jodi Nuszkowski, Director of Business Development @ RF-SMART Haleigh Thomas, Oracle Cloud Sales Executive @ RF-SMART

On this episode of Take Five with Taking Inventory, Ryan Ferguson, Smoky Mountain Knife Works Distribution Vice President, shares how RF-SMART Shipping’s Consolidation feature has saved their fulfillment process time and money. What You’ll Learn: • Overview of RF-SMART Shipping’s Consolidation feature • How Consolidation improved Smoky Mountain Knife Works’ fulfillments Additional Resources: Read up on RF-SMART’s shipping solution: RF-SMART Shipping for NetSuite SMKW Taking Inventory Episode: How We Started Shipping 3x Faster ft. Smoky Mountain Knife Works RF-SMART Customer Story: Smoky Mountain Knife Works Check out Smoky Mountain Knife Works’ products: SMKW Website Who You'll Hear: Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART Matthew Thomas, Strategic Account Executive @ RF-SMART Ryan Ferguson, Distribution Center Vice President @ Smoky Mountain Knife Works

On this episode of Take Five with Taking Inventory, RF-SMART Sales Executive, Wayne Wilmoth, shares an overview of upcoming FDA regulations and how they will impact warehouses with serialized inventory. What You’ll Learn: • Overview of upcoming FDA regulations • How RF-SMART WMS can help users navigate lot/serial tracking • Steps to prepare for this change Additional Resources: Read up on how RF-SMART handles serialization: NetSuite Serialized Inventory Learn more about these regulations: Medical Device Tracking Requirements Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Wayne Wilmoth, Sales Executive @ RF-SMART

Maverick Beverage Company is known for their outstanding beverage distribution practices for both fine wines and craft spirits. With warehousing locations in five different states, they reviewed their eight-year plan to begin conceptualizing a new Florida distribution center. They leaned on the RF-SMART software team to help improve their process as they took on this new location. Listen to learn how they were able to build upon their current product success and configure a new location to extend their company reach. What You’ll Learn: • The steps Maverick Beverage took when planning their new distribution center • Challenges in the new warehouse and how they found success • How their technology stack impacted their new warehouse success • How Maverick Beverage leveraged an eight-year plan to prepare for and execute a new location Additional Resources: Read up on RF-SMART for NetSuite: RF-SMART for NetSuite WMS Implementation Steps: From Evaluation to Go-Live: Read the Blog Learn More about Maverick Beverage Company: Maverick Beverage Company website Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Tony Pierce, Vice President of Operations @ Maverick Beverage Company Robert Camacho, Executive Vice President @ Maverick Beverage Company

Smoky Mountain Knife Works (SMKW) is the world’s largest knife showplace, with more than 1.5 million visitors to their retail showroom in Sevierville, Tennessee. Just down the road, their 100,000 sq ft warehouse sees hundreds, if not thousands, of orders a day. To accommodate their continually growing business, SMKW knew they could no longer rely on their home-grown AS400 inventory system. After implementing NetSuite, they turned to RF-SMART after learning their original WMS choice could not accommodate their order volume. More recently, SMKW has added RF-SMART Shipping to their tech arsenal, replacing their slow former shipping system. Hear how SMKW has implemented automation such as Pick Manager, Conveyors, and RF-SMART Shipping to make their warehouse more efficient. What You'll Learn: • Why SMKW chose RF-SMART Shipping • SMKW’s innovative picking, packing, and shipping procedure • How SMKW was able to ship more than 3,000 packages three times faster during their peak Additional Resources: Listen to Matt Thomas’s Podcast Episode: What Starts Right, Stays Right Read up on RF-SMART Shipping: RF-SMART Shipping 3 Things you Need to Know when Looking for a Shipping Solution: Read the Blog Learn More about SMKW: SMKW Website Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Ryan Ferguson, Distribution Center VP @ Smoky Mountain Knife Works Matt Thomas, Sr. Strategic Account Executive @ RF-SMART

FYiDoctors, an RF-SMART and NetSuite customer, is using automated storage retrieval systems (ASRS) known as vertical lift modules (VLM) to bring their goods directly to their pickers. Leveraging the RF-SMART Automation Module and Pick Planner, FYiDoctors is seeing reduced picking times, more accurate orders, and quicker fulfillment within their warehouse. Join RF-SMART expert, Tony Wolf, and FYiDoctors warehouse manager, Demijan Savija, as they discuss the latest warehouse automation technology and best practices for using it in your own facility! What You'll Learn: • Why FYI Doctors chose to leverage automation in their warehouse • Why FYI Doctors chose a Kardex RemstarVLM • How you can integrate automation into your warehouse Additional Resources: Listen to the Podcast: Thinking Bigger with Automation ft. Gem Products Read up on Automation: RF-SMART Automation Read the Case Study: The FYiDoctors Story Learn More about FYiDoctors: FYiDoctors Website Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Tony Wolf, Product Manager @ RF-SMART Demijan Savija, Warehouse Manager @ FYiDoctors

Slate Rock FR chose RF-SMART WMS to streamline their supply chain processes and get life-saving products for first responders out the door. However, they were still left with a shipping solution that was slow, antiquated, and expensive. After implementing RF-SMART Shipping, Slate Rock FR was able to leverage the no-code rules engine and automated rate shopping to create a shipping process that meets the needs of their multi-faceted shipping requirements and reducing shipping costs by $4,000 a week. Designed with ease of use and configurability in mind, RF-SMART Shipping utilizes the smartest automation on the market for optimal performance. In a matter of seconds, just scan your sales order or tote, use a calculated weight or a quick scan to weigh the shipment, scan the barcode to select the box size, and print the label! What You'll Learn: Additional Resources: Watch the Video: RF-SMART Shipping for NetSuite Read the Case Study: The Feetures Story Learn More about Slate Rock FR: Slate Rock FR Website Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Kevin Gaul, Product Manager @ RF-SMART Kayla Hill, Warehouse Manager @ Slate Rock FR

When TWG Supply chose NetSuite, they knew they would need a WMS. However, they were told all inventory management systems are “apples to apples.” After a failed implementation of a different WMS, TWG chose RF-SMART to support their growing inventory needs. Now that TWG is live with RF-SMART, they have chosen to utilize image capture to attach images to inbound and outbound inventory records. This advanced workflow recently kept TWG from needing to file a $7,000 claim after a customer reported their inventory being delivered incorrectly. What You'll Learn: • Why did TWG choose NetSuite and RF-SMART? • Tips from a customer on comparing WMS systems and the benefits of RF-SMART • How TWG is using image capture to prevent damage claims Additional Resources: Download the Resource: WMS Pricing Guide & Worksheet Find your ROI: ROI Calculator Learn More about TWG Supply: TWG Website Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Kate Williams, Strategic Account Executive @ RF-SMART Bill Tyler, Director of Operations, TWG Supply

Whether you are an established customer or beginning implementation, RF-SMART offers complete care for your hardware needs. Our Hardware Professional Services (HPS) offerings include multiple packages that can help to maintain or deploy hardware so that you don’t have to! Join us as we discuss how utilizing a Hardware Professional Services package can eliminate the need for you IT team to manage and update devices. In this episode, we’ll dig into why we started offering this service and share success stories from customers. What You'll Learn: • What is Hardware Professional Services? • Some of the most popular features and packages • Updates on HPS features to come Additional Resources: Learn More about Hardware Professional Services: Hardware Professional Services Website Watch the Overview Video: Hardware Professional Services Explore Help Articles: RF-SMART Knowledge Base (Customers Only) Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART James Seely, Hardware Technical Services Manager @ RF-SMART Jon Anacker, AVP of Hardware Sales & Services @ RF-SMART

All companies are feeling the effects of the unprecedented supply chain disruptions seen in the past decade—inventory shortages, extreme shipping costs, long shipping times, and personnel shortages, just to name a few. The financial barriers experienced by manufacturers between first mile and last mile delivery have created a new burden on many businesses. So, how do we solve these issues? How can businesses better prepare themselves for ongoing disruption, while still serving their customers? SourceDay and RF-SMART has brought together experts from Echelon Fitness and STH using NetSuite to discuss why businesses need to focus on optimizing and digitizing their supply chain, and where they expect to still see disruption in coming years. What You'll Learn: • A state of the union on the supply chain • How SourceDay and RF-SMART partner with NetSuite • Why Echelon Fitness and STH, Inc. chose to partner with RF-SMART Additional Resources: Connect with SourceDay: SourceDay Website Listen to the Podcast: Resiliency Through Supply Chain Shortages Watch the Full Webinar: Overcoming Disruption with First Mile Technology Who You'll Hear: Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART Ruth Rosenstock, Partner Engagement Manager @ RF-SMART Colby Young, VP, NetSuite Business Unit @ SourceDay JD Slough, CFO, @ Shaffer, Troxell, & Howe, Inc. Greg Dahlstrom, VP of Supply Chain, @ Echelon Fitness