AIIM On Air

In this episode of AIIM On Air, titled "Structure Over Specialization: The Real Value of Information Professionals," I engage with Jill Sadler, a senior departmental systems analyst at Los Angeles Metro. Jill shares her unique journey that blends over 15 years of web development and archival expertise, emphasizing how diverse skill sets enhance information management. We discuss the critical role of information professionals in bridging traditional practices with modern technology, including AI and automation. Jill explains how accessibility and user experience in information systems can drive better outcomes and the importance of diversity in shaping effective information management strategies. Join us for an insightful conversation that highlights the evolving landscape of information management and the indispensable value of its professionals.

In this episode of AIIM On Air, titled "Your Podcast Episode Title Here," I, Tory Miller Lew, dive deep into the evolving landscape of information management with Donda Young, president and principal consultant of Helius Consulting. We explore the shifting roles within the industry, emphasizing the convergence of records management, data governance, and IT risk management. Donda shares her insights on the importance of collaboration across departments and the critical role of communication in balancing compliance with business goals. We discuss the future of AI in data governance and the necessity for information management professionals to proactively engage in these conversations. Join us as we uncover how bridging technical and non-technical gaps can lead to more cohesive and efficient information management strategies.

Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovation and privacy protection. Through practical examples from recent projects and insights on emerging trends like blockchain integration, Srivastav offers valuable guidance for information leaders navigating the complexities of technology adoption while maintaining robust data protection standards in today's rapidly evolving digital ecosystem.

In this episode of AIM On Air, Tori Miller Liu interviews Swami Jayaraman, Senior Vice President of Global Technology and Chief Enterprise Architect at Iron Mountain. They discuss the evolving landscape of information management, the transformative potential of AI, and the importance of data, particularly unstructured data, in the AI era. Swami shares insights on how organizations can effectively implement AI, the promising use cases in information management, and the critical role of human oversight in AI automation. They also explore barriers to AI adoption, the significance of a zero copy data fabric, and the challenges faced by enterprises in highly regulated industries. The conversation concludes with a look at the future of AI and the role of the AI Center of Excellence at Iron Mountain.

In this episode of AIIM On Air, AIIM President & CEO sits down with Darren Rands and Harj Cheema from Canon Europe's information management team to explore the challenges and opportunities in digital transformation. We delve into the significant industry shifts driven by AI and automation and discuss how Canon is leading the charge in reshaping enterprise information management across Europe, the Middle East, and Africa. Darren and Harj share insights on the top challenges businesses face today, including regulatory compliance and the complexities of digital transformation. They also highlight successful case studies, demonstrating the tangible benefits of intelligent information management. Join us for an in-depth conversation about the future of digital transformation and how businesses can overcome barriers to achieve exceptional outcomes.

Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovation and privacy protection. Through practical examples from recent projects and insights on emerging trends like blockchain integration, Srivastav offers valuable guidance for information leaders navigating the complexities of technology adoption while maintaining robust data protection standards in today's rapidly evolving digital ecosystem.

In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, sits down with Donda Young, CIP, President of Helias Consulting and veteran information management professional, to discuss the changing landscape of information management. Young shares her perspectives on how the discipline is evolving from traditional records management into a more integrated approach encompassing data governance, risk management, and AI. Drawing from over 25 years of experience, she emphasizes the importance of breaking down departmental silos, focusing on user needs, and taking an incremental approach to building information management programs. Through engaging analogies and practical examples, Young illustrates how information management professionals can bridge the gap between technical and non-technical stakeholders while maintaining a focus on solving business problems rather than chasing the latest technology trends.

In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and preparing for the increasing role of AI in information management. With deep expertise in both traditional and digital information management, Pugh offers valuable perspectives on breaking down organizational silos, upskilling teams, and creating collaborative frameworks that meet today's complex information challenges in the financial sector.

Join us for a special episode of AIIM OnAir featuring the thought-provoking keynote panel from the 2024 AIIM Conference. Industry visionaries Kashyap Kompella and Galina Datskovsky, moderated by AIIM Board Member Alan Pelz-Sharpe, explore what information management will look like in the years and decades ahead. This candid discussion examines the societal, technological, and economic shifts that will reshape our industry, from artificial intelligence to emerging regulations and evolving compliance requirements. Whether you missed the conference or want to revisit these valuable insights, this episode offers a compelling look at the opportunities and challenges facing information management professionals in an AI-driven future.

In this candid episode of AIIM OnAir, host Tori Miller Liu sits down with Sarah Sheffield, Lead Document and Records Management Specialist at the Strategic Petroleum Reserve, for an illuminating discussion about accessibility and inclusion in information management. Drawing from her personal journey transitioning from library science to records management following health challenges, Sarah offers unique insights into how the digital transformation of information management has created new opportunities for accessibility. She shares valuable perspectives on working in federal information management, earning the CIP certification, and navigating industry changes. The conversation takes an inspiring turn as Sarah discusses how vulnerability and authenticity can strengthen professional communities and how the information management field is uniquely positioned to lead in diversity and inclusion initiatives. She concludes with thoughtful observations about the challenges of managing rapidly expanding information in an increasingly digital world.

In this episode, AIIM OnAir host Tori Miller Liu, CIP, speaks with Chris Foley, Data and Information Management Lead at The Salvation Army Australia. Drawing from his rich background spanning education, museums, and information management, Foley offers a unique perspective on the evolution of the information management industry. He discusses the shift from passive record-keeping to strategic process design, emphasizing the critical importance of maintaining information integrity in an age of easily manipulated digital content. Foley shares insights from his current work managing both paper archives and digital transformation projects, while exploring the changing nature of global information management. His observations about cross-border collaboration and the importance of building trust in information processes provide valuable insights for information management professionals navigating today's complex global landscape.

Join us for an illuminating conversation with Pieter Lokker, CIP, Product Manager for IM Practices and Behaviors at Shell. Discover how his journey from art history to information management has shaped a unique perspective on the industry. Pieter shares insights on Shell's innovative approach to information maturity, their "Powering Information" approach, and the creative ways they're engaging employees through their annual Information Governance Week. Whether you're an IM veteran or just starting your career, this episode offers valuable lessons on connecting dots, demonstrating value, and preparing for the future of information management in a rapidly evolving digital landscape.

In this episode of AIIM OnAir, host Tori Miller Liu sits down with Sheila Woo, Senior Director of AI and Analytics at OpenText, to explore practical approaches to implementing AI in information management. Woo shares valuable insights on preparing unstructured data for AI projects, emphasizing the importance of starting with clear business problems rather than technology-first solutions. Drawing from her extensive background in computational linguistics and natural language processing, she discusses real-world use cases in customer service and information retrieval, while offering practical advice on data preparation and risk mitigation. The conversation provides actionable guidance for organizations looking to leverage AI effectively.

In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, speaks with Jeremy Aston, Senior Vice President and General Manager of Global Services and Solutions at HP, about the evolving landscape of workplace technology. Aston shares his vision for creating more fulfilling work experiences through thoughtful technology implementation, discussing how HP is addressing the challenges of hybrid work environments while prioritizing employee well-being. Drawing from his extensive experience, he offers valuable insights on balancing technological advancement with human needs, introduces the concept of "empathetic grit," and explores how AI and emerging technologies can enhance rather than replace human capabilities. The conversation delves into practical solutions for creating inclusive, flexible workspaces that acknowledge the increasingly blurred lines between work and personal life in our digital age.

In this enlightening episode of AIIM OnAir, host Tori Miller Liu, President and CEO of AIIM, sits down with Joseph Odore, Chair of the TWAIN Working Group. They delve into the critical role of standardization in imaging technology and its impact on information management. Joseph shares insights on why TWAIN standards matter, how they're shaping the future of the imaging industry, and what information leaders and developers need to know to stay ahead. From mobile scanning solutions to intelligent document processing, this episode covers the latest trends and innovations that are transforming how we capture, process, and manage information. Whether you're an IT professional, a software developer, or an information management practitioner, this discussion offers valuable perspectives on leveraging imaging standards for enhanced efficiency and connectivity in our increasingly digital world.

In this insightful episode of AIM OnAir, host Tori Miller Liu talks with Ian Story, Principal SharePoint Premium Architect at Microsoft, about the evolving landscape of information management and AI. Ian shares valuable insights from his extensive career, from his early days working with enterprise content management systems to his current role at Microsoft. He offers a compelling vision for the future of information management, emphasizing the need for organizations to prioritize their most important data and processes. Hear the latest on Microsoft Copilot in this must-listen podcast.

In this episode of AIIM OnAir, we sit down with Tim Brady, CEO of Colligo, to explore the cutting-edge developments in information management. Tim delves into how organizations can go beyond mere compliance to build a compelling business case for robust information management strategies. He discusses maximizing Microsoft 365 through powerful partner solutions and examines how AI and machine learning are transforming the M365 ecosystem. Tim also addresses the evolving role of information management professionals in the age of AI and shares insights on revolutionizing email management through automation and artificial intelligence. Tune in for a forward-thinking discussion on what information leaders should be focusing on now to stay ahead in this rapidly changing landscape.

Peter Rahalski, CIP (Senior M365 Information Governance Architect, North America for Infotechtion) shares his insights on how organizational design partially determines an organization's approach and valuation of information management. We also cover how AI assists humans as opposed to replacing them and the debate around AI and the digitization of the workforce.

AIIM President & CEO Tori Miller Liu interviews policy expert and published author Lewis Eisen, CIP in this episode of AIIM OnAir. Lewis shares how policies can be used to create and foster healthy workplace cultures as well as advance organizational goals. He also shares how information management practitioners need to transform into leaders, focused on alliance building; communicating a clear vision; and articulating values and principles.

In this episode, Lauren Mayes (Program Director/Senior Development Manager of Software Development at IBM) shares how AI adoption will come in two waves. First, organizations will adopt new AI-enabled features in existing systems and then organizations will begin adopting AI-first applications. Instead of replacing workers, these AI-first applications will address the "gaps" where processes are manual, cumbersome, and inefficient. Lauren also shares how organizations can start their AI journey and implement responsible AI solutions.