Sedgwick

When you hear the words "artificial intelligence" you might feel hesitant and confused or excited and optimistic. In this podcast, we’re joined by Leah Cooper, Global Chief Digital Officer and Josephine Copeland, SVP, Product Design and Strategy, who weigh in on the history of artificial intelligence (AI), dive deep into the ways that AI is being used in the managed care space, share how to manage client expectations and more.

Ketamine has long been used as a procedural anesthesia, but according to some experts, it has the potential to treat pain conditions like depression, anxiety, post-traumatic stress disorder (PTSD) and more. In this podcast, Dr. Reema Hammoud, AVP, Clinical Pharmacy and Utilization Review and Dr. Teresa Bartlett, Managing Director, Managed Care weigh in on the risks and side effects of Ketamine, explore the research, share examples of medical versus recreational usage, and compare it to other medications.

Media and entertainment specialists must have an in-depth understanding of the intricate film, television, music, theatre and live-event landscape. While leading clients through the claims process, they must also mitigate risks and financial exposures whilst protecting brand reputations and commercial relationships. In this podcast, Alex Nicoll, Director of Media and Entertainment in the UK, weighs in on the emerging risks and types of losses that his team continually witnesses. Stay tuned for more on this topic at the upcoming BIBA Conference.

As part of last week’s International Women’s Day celebrations, our very own Alison Unwin, director of home adjusting and outsource, was awarded the honour of being featured in Insurance Business UK’s Elite Women report. In this podcast, we hear first-hand about her experience in the industry, lessons throughout her loss adjusting career, memorable experiences and words of wisdom for industry newcomers.

There is a lot of media attention surrounding weight loss drugs these days. Whether the story is about the most recent celebrity using these medications or a story of patients having difficulty getting access. In this podcast, we're joined by Dr. Paul Peak, Dr. Teresa Bartlett and Dr. Andrew Newhouse who weigh in on what these medications are, why they are grabbing all the headlines and how they might impact healthcare and workers’ compensation.

The Family and Medical Leave Act (FMLA) offers leave with job and benefit protection to eligible employees for qualifying events. However, employers are not required to pay employees when they take leave under FMLA or similar leave laws. In response to the absence of a federal paid leave law, multiple states throughout the U.S. have enacted their own programs to provide employees in their states with paid family and/or medical leave. The challenge is that these mandates differ widely from one another, resulting in a confusing patchwork of benefit and leave policies that creates major compliance challenges for employers that have employees in multiple jurisdictions. Learn more in this podcast featuring two of our workforce absence experts: Brice Caswell, director of product compliance and statutory administration and David Setzkorn, SVP, workforce absence and disability practice leader. #FMLA

Over the past several days, winter storms across the U.S. have led to power outages, freezing pipes, dangerous roads and more. As the 2024 winter weather season continues to unfold, what should insurers, property owners and vehicle owners keep in mind? Listen to today's podcast to get the latest from Nicole Bartunek and Andy McCallum. #winterweather #weather #stormseason #insurance

According to the Pew Research Center, millions of Baby Boomers are retiring each year — leaving critical gaps in the U.S. labor force. In this podcast, Katey Bey, head of global total rewards and Josh Smith, head of Americas CR & global head of talent, weigh in on burnout in the workplace, professional development opportunities, retaining talent and more.

We know that transparent and robust data helps drive the best claims outcomes, but many employers have discovered that while the data is available, without the right partner, it can be difficult to get to the actionable information needed to drive improvements and confirm successful claims management efforts. In this podcast, we're joined by Adam Fisher, chief data officer, who weighs in on benchmarking tactics, holistic claims handling, the benefits of end-to-end integration, and more.

The paid family and medical leave landscape has become more complex and state-by-state differences remain, but employers can take proactive steps to streamline their policies. In the world of accommodations for injured or disabled employees, training and interactive dialogue has never been more critical to recovery, inclusion and engagement. As the needs of our global workforce continue to change, employers also have a responsibility to keep employees healthy and productive. Learn more in this podcast featuring three of our workforce absence experts: Bridget Caswell, director of compliance and statutory administration, Adam Morell, assistant vice president, product compliance and Sara Elder, senior vice president, operations.

Professional indemnity insurance — also referred to as professional liability or errors and omissions — is used by lawyers, accountants and other professionals who require expert guidance and coverage for their business. In this podcast, Neil Wright, director, professional liability claims, weighs in on the types of coverage, the differences between them, and the benefits of these policies.

Many of our listeners may not be familiar with modern methods of construction — commonly referred to as MMC. In today's blog, Mike Beber, chartered building surveyor, discusses some advantages and disadvantages of MMC, the status of this type of building in the UK, the risks that insurers and brokers should be aware of, transferability of modular construction to other industries and more.

Even the most fragile objects of history are exposed to threat. The spate of activist attacks on fine art in major European museums, including Van Gogh’s “Sunflowers” and the Mona Lisa are a reminder that fine art claims are on the rise. In fact, while many acts of vandalism on museum artworks are common, they are rarely publicized. Creating awareness of potential risk exposures and asset vulnerability can potentially stop a loss event from escalating, or stem it completely. In today's podcast, we're joined by Grace Best-Devereux, executive adjuster, fine art and jewellery, and Aliette Fenton-Sharp, claims underwriting director, who discuss the types of fine art claims Sedgwick handles, the importance of determining risk exposures and more.

For those living in hurricane prone areas, it's critical to begin developing a catastrophe plan. While we can't predict what's coming our way, we know that the Atlantic hurricane season — running from June 1 to November 30 — will bring new challenges, and there are preparedness steps to ensure a smooth recovery. In this podcast, Jay Sitapara, regional manager, loss adjusting; Andrew McCallum, sales and client development; and Revel Boulon, senior service marine manager weigh in on the risks to consider before, during and after a hurricane and share how we help our insurance carrier clients handle the influx of claims and ensure the hundreds (potentially thousands) of people filing claims at one time are taken care of.

Fixed recoverable costs (FRC) may cause ripples in litigation matters beginning in October 2023. An extension of the FRC regime will result in coverage of a wider range of investigations in the UK. In this podcast, we are joined by Paul Squires, partner, legal services, who shares the reason for the change and how it will be applied, what the impact will be, and whether the market is prepared. For more information, contact paul.squires@uk.sedgwick.com.

Slowly but surely, electric vehicles (EVs) will become a fixture in modern-day life. But as the market continues to grow, there are new challenges for companies, customers, and insurers to consider. EVs use parts and technology that present unique risks for mechanics, the supply chain, and the claims industry alike. It’s critical to understand all the ways in which handling claims could be impacted or changed. In this podcast, we're joined by Barry Porter, claims quality team lead, and Jarred Eckman, quality assurance specialist, who weighs in on the history of electric vehicles, property loss considerations, and more.

In the UK, more than 5 million homes and businesses are at risk of flooding. To plan for a flood and ensure resilience requires a thoughtful strategy that recognises two factors: resistance and recoverability. In this podcast, we are joined by Ian Gibbs, national technical manager, repair solutions, who shares what housing associations and local authorities have to gain from flood resilience, including the benefits and associated costs. He will also introduce some ideas on how to reduce your organisations carbon footprint in terms of insurance repair.

People affected by post-traumatic stress disorder (PTSD) have a better chance of recovering and returning to work quickly if early intervention steps take place, rather than waiting for the person’s symptoms to introduce themselves. We know how important it is to identify PTSD symptoms as early as possible, but it’s equally important to ensure that the patient is getting the right kind of support for their unique circumstance. In this podcast, we're joined by Dr. Teresa Bartlett, managing director, managed care, Dr. Reema Hammoud, AVP clinical pharmacy, and Dr. Paul Peak, VP clinical pharmacy who define PTSD, identify the circumstances that could lead to a future diagnosis, share our response to PTSD claims and more.

The UK has witnessed an increase in escape of water (EOW) claims — tracking nearly 2 million pounds worth every day. In today's podcast, Ian McLennan, director, head of commercial repair solutions, and Ady Hall, client director, public sector join us to discuss the challenges that housing associations face, the claims experience they can expect, and ways to manage and mitigate the risk of pipes bursting.

The media recently shared an interesting take on inflation trends, and pointed out the divergence between overall inflation and medical inflation trends. Expenses are on the rise in nearly every area and as medical costs continue to increase, so do employer and claimant concerns. In today's podcast, we're joined by Dr. Teresa Bartlett , managing director, managed care and Max Koonce, chief claims officer, who share their take on rising medical costs, cost containment options and more.