The Real Time HealthCare Podcast

As a rapidly growing health system serving a wide geographical and largely rural area, Deaconess needed a way to address capacity and access to care issues. After an extensive internal and external search, they recognized that the GE Healthcare Command Center platform was exactly what they needed. “When we found GE, we said, ‘This is really everything we have been asking for forever,’” said Dr. Phillip Adams, MD, MPH, Medical Director for DCARE. In this episode, Dr. Adams and Amy Kruger, BSN, RN, CCRN, Clinical Manager for DCARE, share how they made the business case for investing in their DCARE (Deaconess Coordinating and Advancing Resources for Excellence) command center. They also walk through some key initiatives that DCARE supports, including increasing the number of transfer patients served, launching a swing bed model, and offering specialty services in smaller hospitals. Discover how DCARE has helped Deaconess increase the number of transfer patients by 5.6 per day, allowing them to serve over 2000 additional patients annually. And, learn how the team is now expanding their focus beyond throughput and capacity to improve care quality. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Serving a large geographical area across four states, Deaconess Health System is evolving their telehealth programs to help them deliver care to all who need it. Alli Flowers, Telehealth Clinical Manager at Deaconess shares, “I think ultimately everyone appreciates the flexibility [of telehealth] and being able to treat patients where they're at and when they need it.” In this episode, she talks about the technology that supports their telehealth programs, including their D-Care Command Center. “I was introduced to D-Care and within five minutes, they were able to create a profile for us to identify potential candidates for remote monitoring as well as where those patients are at with their care,” said Alli. Deaconess is committed to extending services across the broad area they serve so that people do not go without care. Alli shares more details, including how one innovative program leverages a partnership with an area university and local libraries to offer accessible telehealth services in rural communities. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

As an experienced charge nurse for a fast-paced Medicine unit with complex, high-acuity patients, Vicky Martin and her team have no time to waste. They’re driven by the desire to improve patients’ lives and leave their shift knowing they’ve made a difference. That compassion is core to Nova Scotia Health Authority’s mission to work together to achieve excellence in health, healing, and learning. GE HealthCare Command Center technology is supporting clinicians as they deliver on that mission. In the latest episode of the Real Time HealthCare podcast, Vicky shares how their C3 Care Coordination Centre is helping streamline key processes, improve care coordination, and save time in her unit and across the enterprise. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

We must sustain our caregivers if we’re going to achieve our other sustainability goals. See how leading health systems are using new approaches to take on skyrocketing labor costs and caregiver burnout in this episode of the Real Time Healthcare podcast.Join us as Jeff Terry shares how GE HealthCare Command Centers use data from EMRs, devices and more to generate insights that boost efficiencies, increase capacity, and decrease patient wait times – while sustaining caregivers. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Seth Sternberg and his team at Honor are committed to changing the aging experience. For them, that starts with caring for the people who provide care for older adults – the Care Pros. Listen as Seth explains how they use technology to respect and support home health caregivers. It’s a strategy that works -- Honor is consistently retaining employees for years in an industry with notoriously high turnover rates. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Matthew Mawby is a nurse and co-founder of StaffHealth, and he's working to take the hassle out of nurse staffing. Jeff and Matthew discuss the current state of the nurse staffing crisis. We may be getting close to turning the corner. But hospitals are still struggling to fill open shifts. Listen in as they share how hospitals are using innovative technology and processes to address staffing shortages. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

As the Regional Director of Capacity and Throughput for the Providence Health System in Oregon, Helene Anderson has seen firsthand how COVID patient surges have challenged health systems across the country. The development of the Providence Logistics Center in 2018 gave them a head start on fully leveraging their resources and optimizing capacity during the pandemic. Built with three key pillars -- process, behavior, technology -- the Providence Logistics Center enables their eight hospitals to operate as a single system. With the right workflows and technology in place, key stakeholders across the system have visibility to bed availability as well as the ability to prioritize where patients should go and streamline transfer logistics. In addition, they can leverage all available resources, such as tele-health, tele-ICU, and tele-hospitalists, to fulfill their mission of serving their community and caring for as many patients as possible, especially the poor and vulnerable. For Providence Health, managing COVID resource demands goes a step further. Providence Health is part of Oregon’s statewide capacity management system. As COVID takes capacity out of an already strained healthcare system, the Orego Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Leveraging technology already in place at Oregon Science & Health University, Apprise Health Insights partnered with GE HealthCare to launch an automated, near real-time capacity management system in Oregon. That has allowed hospitals throughout the state to manage COVID-19 patient surges and other natural disasters collaboratively. Discover how the new system was stood up with 80% of Oregon hospitals in just 2-3 weeks, and is now in place at every hospital in the state. Apprise’s CEO Andy Van Pelt also shares how driving consensus across the state’s hospital association members is creating more possibilities to use the system to improve healthcare delivery for all of Oregon. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Nursing shortages combined with COVID have accelerated the nurse staffing crisis for both acute and long-term care facilities. When there aren’t enough nurses to staff SNFs and ALFs, those downstream bottlenecks create capacity issues for acute care facilities as well. Discover how IntelyCare is using technology to match nurses with open shifts – and empowering nurses to choose when and where they work -- to alleviate some of the staffing strain for long-term care facilities. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Get an insider perspective about how Duke University Health System uses their Care Hub Command Center to manage capacities and expedite patient flow across their entire enterprise. Miranda Harris, Nurse Manager of Patient Flow shares how GE tiles support collaborative operational decisions that help the team expedite treatments and eliminate bottlenecks. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Three members of the GE HealthCare Command Center consulting team -- who were just recognized as Rising Stars by Consulting Magazine -- share their cutting-edge work with using AI to improve access to care, transform daily operations, and help clinicians dynamically balance their workload. Join us as they provide insights about what makes a command center deployment successful. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

Making medication management frictionless helps health systems prevent negative outcomes, adverse drug events and readmissions. In this episode, Jeff Terry is joined by Dr. Colin Banas, CMO at Dr. First. They’re talking about how to add efficiency and accuracy to processes like medication reconciliation and the important role of a care communication platform that can reach beyond the four walls of the hospital. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In this podcast Jeff Terry is joined by Shiv Chhabra, the CEO and founder of Dosis, which is a company that helps get chronic disease patients the right dosage of medicine. Learn more about the AI technology here. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In this podcast, Jeff Terry, is joined by Mitra Sangroula, the founder and CEO of Ensue, which is a UI company. They’ll discuss UI end user experiences, enterprise level applications, and many more insights. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In this podcast episode, Jeff Terry is joined by Mudit Garg, the CEO of Qventus. They’ll be discussing the vision for Qventus and how real-time healthcare is so important for the day to day strategy around hospital operations. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In the next installment of the Real Time Healthcare podcast, Becky Knee is joined by LeeAnne Elliot, Deputy Medical Director of Bradford Teaching Hospitals. This is the third podcast in our series on the Patient Deterioration Tile at Bradford Teaching Hospitals. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In the next installment of the Real Time Healthcare podcast, Becky Knee is joined by Clare Nandha, Lead Sepsis Nurse at Bradford Teaching Hospital. They’ll talk about the Patient Deterioration Tile and how it's being used at Bradford. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In this podcast, Jeff Terry talks to Barb Collins about Generation 2 of Humber River's command center. They’ll cover a quick reminder of what the command center is, walk through five big pieces of Generation 2 and how Humber has used high-reliability principles to improve safety and quality or to target safety and quality on five topics, deterioration, risk of harm, seniors care, perinatal, and COVID-19. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In this podcast episode, Jeff Terry is joined by Dr. Andre LaRoche and Jhanvi Solanki from Humber River Hospital. They’ll be speaking about Humber’s journey with the Perinatal Tile, what it does, and how it came into being. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com

In this podcast episode, Jeff Terry, along with Becky Knee from GE HealthCare will be speaking with Karen Dawber of Bradford Teaching Hospitals NHS Foundation Trust. They will be discussing the Clinical Deterioration Tile and how it's used at Bradford. Learn more about GE HealthCare Command Centers at https://www.gehccommandcenter.com