The Inner Game of Change

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Today I welcome Sarah Kaur, a Design Thinking Practitioner at the Commonwealth Scientific and Industrial Research Organisation (CSIRO's) Data61. With a robust background, Sarah brings over a decade of experience collaborating across disciplines to embed human-centric design in machine learning and AI research. Her work focuses on Responsible AI, striving to enhance policy and consumer experiences through ethical and technically sound AI applications. Sarah's dedication shines through in her projects. Today, Sarah and I go through the rabbit hole of AI design for impact exploring the intersection of creativity, ethics, and technology. I am grateful to have Sarah chatting with me today. About Sarah (In her own words) Sarah Kaur is a strategic designer and HCD researcher. Her passion is supporting the creative work of teams across disciplines to collaborate, and come up with smart ways to create impact through using participatory design. She now works as a Design Thinking Practitioner at CSIRO's Data61, where she focusses on research into Responsible AI, and embedding human insight in machine learning and AI research and product development. Sarah realises both the incredible potential for AI to support positive outcomes in policy and consumer experiences, and the lack of awareness about appropriate ethical, and technical governance in the AI space. She holds a Master of Business Analytics and a Bachelor in Fine Arts, and 12 years of professional experience supporting NFP, Government and Private organisations realise their business objectives by placing humans and quality data, at the centre of their decisions and investments. Sarah has designed and led stakeholder engagements on projects delivering algorithmic decision-making models to users. This includes Australia’s Family Court’s first machine learning product amïca, helping couples separate by automating a two-party workflow to gather data, and suggesting a fair division of assets for their agreement. Prior to becoming a strategic designer, Sarah was a video artist working with dancemakers, and a curator and artistic producer for multidisciplinary festivals. Making a tough choice between staying an arts professional and a sustainable income meant a career change and an entry into the world of digital. She joined Tundra as a Digital Producer, and later Portable to lead the Production team and becoming the Chief of Operations and Strategy, Head of Account Management before founding the Business Design discipline. Sarah is on the Australian Red Cross Humanity First Advisory Panel to support the development of a humanitarian framework to guide ethical technology development. Contact Sarah LinknedIn linkedin.com/in/sarah-tamara-kaur Email sarahtamarakaur@gmail.com Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Today, my guest is Andrew Butow; a change catalyst in the truest sense. As the founder and CEO of Earth2Mars, Andrew has dedicated his career to assisting organizations and individuals in understanding and navigating the complexities of change. With his expertise, Andrew brings a unique and invaluable perspective on how to thrive in an ever-evolving business landscape. Andrew's passion for people-centric change and his hands-on approach have made him an influential figure in shaping future work environments for clients. In this episode, Andrew and I have covered few key topics including the evolution of the change management profession, the healthy 'discomfort' we all need, the change experiences we would like to drive and many other topics including the GenAI capability. I have learned so much from Andrew here. I hope you do too. I am grateful to have Andrew chatting with me today. About Andrew (In His own words) As a change facilitator, I help businesses navigate the complex and ever-changing landscape of the future of work. With a focus on people-centric change, I work with organizations to define, plan, and execute change initiatives that achieve real outcomes through systemic alignment of people, processes, and technology. With experience in HR, learning and development, coaching, and change initiatives, I bring a unique blend of consulting, design thinking, and behavioural science to any challenge. Some of my key achievements include co-founding Earth2Mars, working with leading brands like QBE and Lend Lease, and leading a project stream on the world's largest SAP/process transformation project with Africa’s energy giant Eskom. I am passionate about people and believe that true success can only be achieved through people-centric change. I love helping force-for-good organizations, leaders, teams, and individuals shift their mindsets so that they are fully committed and empowered to find their space in the universe, now and in the future, so we can make history. Contacts LinknedIn linkedin.com/in/abutow1 Website earth2mars.com.au (Company) Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Joining me today is Alex Budak . Alex is an award-winning educator at UC Berkeley, influential author and a global speaker. His award winning changemaker courses are consistently among Berkeley's top rated offerings. His book, Becoming a Changemaker is hailed as a “top 5 non-fiction book everyone should be reading about work", Alex's change journey began when he co-founded StartSomeGood, which has helped people in over 50 countries raise millions of dollars to launch and scale new change initiatives. In this episode, Alex unpacks the multifaceted path to becoming a changemaker. Together, we dive into the realities of sparking transformative change—discussing the nuances, the challenges, and, most importantly, the profound impact that comes with it. I am grateful to have Alex chatting with me today. About Alex (In his words) Alex Budak is an award-winning educator at UC Berkeley—with faculty appointments at Berkeley Haas, Berkeley Public Health, and Berkeley Executive Education—who helps people spark change, develop courage, and create impact anywhere. His beloved changemaker courses are consistently among Berkeley's top rated offerings, and have even inspired student tattoos. His book, Becoming a Changemaker is hailed by CNBC as a “top 5 non-fiction book everyone should be reading about work," and has been published in 13 languages. Budak’s change journey began when he co-founded StartSomeGood, which has helped people in over 50 countries raise millions of dollars to launch and scale new change initiatives. He’s a graduate of UCLA and Georgetown University, a frequent speaker at organizations like Accenture, Lyft, and UNHCR, and once learned the hard way to never go budget skydiving. More at alexbudak.com Contact Alex LinkedIn linkedin.com/in/alexbudak Website alexbudak.com (Personal) Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Today, my guest is Jon Yablonski; Author, speaker and a distinguished figure in the world of digital design. Jon brings a wealth of knowledge from a dynamic career that spans across e-commerce , mobile apps, and cutting-edge vehicle platforms. In this episode, we dive into the 'Laws of UX,' psychological principles that shape intuitive and functional user interfaces. Jon discusses the challenges of weaving these principles into digital product design, and the crucial balance between innovative and user-focused design. We also explore the impact of UX design on managing change, particularly as AI and machine learning become integral to our digital tools. Jon offers his perspective on how these advances are transforming the UX landscape, urging designers to innovate and adapt. This episode is about the fascinating intersection of design, technology, and the human experience . I am grateful to have Jon chatting with me today. About Jon (In his own words) I’m Jon Yablonski 👋🏼. My passion is designing digital tools that empower people and augment their abilities in order to achieve their goals. I’ve had the opportunity to learn and grow from a variety of challenges throughout my career — from e-commerce platforms, mobile apps and internal products to HMI systems within state-of-the-art vehicle platforms. I’m currently helping the world learn from its data as a Senior Product Designer at Mixpanel. Previously, I worked on the next generation of in-vehicle digital experiences at General Motors. Contact Jon Websites jonyablonski.com/ lawsofux.com/ humanebydesign.com/ Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Today my guest is Jason Little : Author, founder of Lean Change and CTO of a neurodiversity-focused startup. Through our discussion, we explore the growing influence of AI in change management practices. We address the skepticism and explore how AI, when used strategically, can foster a more agile management approach through rapid iterations and micro-experimentation. You'll come away with a newfound appreciation for the subtle art of leveraging AI to improve not only organizational change and performance but also personal career development in an ever-changing work environment. Jason's parting wisdom? You will find out when you listen! I am grateful to have Jason chatting with me today. About Jason (In his own words) I started writing code when Cold Fusion roamed the earth, became a project manager, manager, executive and officially starting helping organizations move towards Agile in the mid-2000's. I've worked for startups, mid-size, and enterprise organizations as an agile coach, scrum master, product owner, and team member. Since 2009 I've been the world's leading pioneer on innovating in the change management space with lean, agile, and lean startup thinking. Often imitated, but never duplicated, and many people are thankful for that. As a co-worker once said to me, all organizations need someone like me...but just one! I founded the ideas that eventually morphed into Lean Change around 2008 and have spent the greater part of the last decade-and-a-half traveling the world in search of why organizations were getting stuck, and what was getting them unstuck. I am also the CTO, or more specifically, Chief Swiss Army Knife, at Spero Careers Canada which is a startup dedicated to solving the autism employment crisis. Simply put, we help the helpers that assist people on the spectrum with finding and keeping employment. In my 'spare time' I produce music through my solo band, Jason Ross (not the popular one, the other one!) and Clever Weapon. Contact Jason LinkedIn linkedin.com/in/jasonlittle Websites agilecoach.ca leanchange.org twitter.com/jasonlittle Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Today, my guest is Laura Paton; a Business Analysis thought leader, LinkedIn educator, and an author. A leader in business analysis with over three decades of experience, Laura's unique blend of project management and analysis skills, combined with her role in shaping industry standards with the IIBA® and PMI®, marks her as a key influencer and educator in the field. In this episode, Laura and I discuss the interesting world of Business Analysis, impacts and ways for organisations to truly leverage the value of this art and discipline. I am grateful to have Laura chatting with me today. About Laura (In her own words) BA Thought Leader and Sr. Business Analysis Consultant: Coach | Speaker | Standards/Course Development | On-demand,Virtual, Classroom Trainer. Over 32 years of experience, across various industries, performing in both PM and BA roles. Verse on numerous elicitation and analysis techniques. Familiar with models to depict scope, processes, business rules, interfaces, data, and business objectives. Comfortable working with stakeholders from upper level management to application users. Experienced in facilitation, collaboration, and communication. Over 10 years of business analysis management experience with responsibility overseeing BA resources, strategy, processes, standards and tools. Extensive background working with different delivery methods including adaptive approaches (agile). Over 15 years of experience as a BA/PM instructor at both the corporate and collegiate levels. Extensive experience working with virtual teams. Writer and industry thought leader advancing the practice of business analysis across the community by building standards, practice guides, and developing training and webinars. Consultant to both the International Institute of Business Analysis(IIBA®) and the Project Management Institute(PMI®). Experienced with several requirements management tools. Contact Laura linkedin.com/in/laurapatonba Website linkedin.com/learning/business-benefits-realization-foundations/exploring-the-basics?autoAdvance=true&autoSkip=false&autoplay=true&resume=true (Personal) Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Joining me today is Katie Anderson, an award winning author and an internationally recognized leadership consultant, speaker, and above all, a passionate learning enthusiast. Katie's work has been pivotal in empowering organisations to foster a culture of learning and to accelerate their impact in the ever-evolving landscape of organizational change. A firm believer in the power of continuous learning as a catalyst for extraordinary outcomes, Katie shares her insight on how our attitude towards learning based on her book Learning to Lead, Leading to Learn. I am grateful to have Katie chatting with me today. Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast, where I explore the intricate layers of organizational change alongside insightful professionals. Today, I am thrilled to introduce Professor Rose Luckin from University College London, a leading expert in educational technology and artificial intelligence. She's recognized globally for her contributions to the field, named one of the most influential people in education and among the top influential women in technology. Professor Rose's work includes providing expert evidence to policymakers, and she's an accomplished author, with notable works like "Machine Learning and Human Intelligence" and "AI for School Teachers." Rose founded EDUCATE Ventures Research Ltd., fostering AI in education, and has held significant academic leadership roles. I am grateful to have Rose chatting with me today about AI and its powerful potential specifically in Higher Education. Topics include: Contact Rose Rose’s LinkedIn Websites knowledgeillusion.wordpress.com/ educateventures.com Ali Juma @The Inner Game of Change podcast

Welcome to the "Inner Game of Change Podcast," where I explore the intricate layers of organizational change alongside insightful professionals. In this episode, I am diving into great conversation with Jeroen Kraaijenbrink, a strategy thought leader who recognizes that the journey through organizational change is an emotional roller coaster — a critical aspect often overlooked in the designing and implementation of change. His well received post on the "Emotional Roller Coaster of Change" sheds light on the turbulent human experience that accompanies any strategic shift. For leaders, acknowledging this emotional landscape is not peripheral; it is central to steering their teams effectively through change. I am grateful to have Jeroen chatting with me today. Topics include : About Jeroen (In his words) As the leader of your organization, unit or department, you have your goals: • Serve your customers in the best possible way • Get and keep your people focused and inspired • Balance performance and organizational health • Center on the long-term purpose and continuity …and a whole lot more Despite having in mind how you will achieve these goals, unforeseen things always happen that keep you from getting where you want your organization to be. As research shows, no less than two-third of formulated strategy plans fail. To beat these odds, you need an actionable and engaging strategy that your employees and stakeholders believe in. I help companies generate and execute exactly that type of strategy. Once we work together, I support you in your strategy and leadership skills and help you discover, formulate, and execute the right strategy for your organization. Whether your existing strategy needs to be adjusted, or you need to build it from scratch, there are proven tools and clear steps to follow. Together, we can have a look at where your pain points are and where your moment of opportunity lies. Based on my combined academic and professional experience, my key strength is turning fragmented ideas and plans into a crisp and coherent strategy that your people will and want to execute. Let's have a virtual coffee! Contact Jeroen LinkedIn linkedin.com/in/jeroenkraaijenbrink Websites jeroenkraaijenbrink.com chatwithjeroen.com forbes.com/sites/jeroenkraaijenbrink Ali Juma @The Inner Game of Change podcast

Welcome to the Inner Game of Change Podcast where my guests and I explore the multi-layers of organisational change. My guest today is Monique Zytnik: An author, a communication thought leader, with decades of experience in marketing and communications. A seasoned and passionate professional about internal communications, Monique has worked with some of Australia's leading organizations, from major banks to both federal and state governments. In this episode, Monique and I dive into the timely topics of internal communication and change, and diverging into the transformative role of GenAI in reshaping our craft with some insightful and curious questions to raise. I am grateful to have Monique chatting with me today. Topics include: About Monique With decades of experience in communications and specialised in internal communication, Monique Zytnik is a proven leader who inspires others, strengthens teams, and creates impact on a global scale. She has worked internationally, presented on best practice communication at world conferences including the International Association of Business Communication Professionals (IABC) World Conference 2021/2022 and the Institute of Internal Communication Festival 2021, guest lectured at universities including Leeds Business School, RMIT University and the American University in Cairo, and had my communications campaigns recognised at the Gartner Awards 2020 (finalist), Australia’s Mumbrella CommsCon 2019 and 2020 (finalist) and the Digital Communication Awards 2021 (winner). She regularly writes for communication industry publications, drawing on in-house and consultancy work with organisations including SBS Radio Australia, The Australian Taxation Office, ANZ Bank, Deutsche Post DHL, GEA, Adjust, The Department of Human Services and Lego Foundation. Her experience in digital communication, internal communication, strategic B2B marketing communications, campaigns, social media, public relations, and issues management is backed by a Master’s in Communication (PR) with Honours from RMIT University. She is globally well networked and focused on giving back to the global communications profession in her own time by mentoring others through The Mentoring Club and role as International Association of Business Communicators (IABC) EMENA Region Vice Chair and podcast host. Contact Monique LinkedIn linkedin.com/in/moniquezytnik Email moniquezytnik@hotmail.com Website www.moniquezytnik.com Ali Juma @The Inner Game of Change podcast

Welcome to episode 54 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. My guest today is Dana Houston Jackson : A change-maker with over two decades in the intricate world of organizational transformation. A writer who translates ideas into action and a doer who's been at the forefront of radical shifts. Inspired by Levitt's belief that 'People implement ideas,' Dana combines a wealth of expertise from AI and behavioral economics to positive psychology. In this episode, Dana and i dive deep into the world of change consultants; internal vs external capabilities and the pros and cons for each. I am grateful to have Dana chatting with me today. Topics include: And much more. About Dana (In her own words) I have a thirst to learn, a compulsion to share and a bias for action. Building more powerful, purposeful organizations that don't suck the soul out of people. As a writer, I put "wheels" on ideas so people can make use of them. As a doer, I put drivers to those wheels. "Ideas do not implement themselves—neither in business nor in art, science, philosophy, politics, love, war. People implement ideas." (Levitt, 2002), a motto of mine. I’ve spent over two decades making and studying change – how it happens, why it’s a challenge, and what variables contribute most to successful change. I help organizations be better for people, and people better for organizations - and at a pace they can handle by preparing, equipping, and supporting people through the changes they experience at work so that they themselves, the projects, and the organization are more successful. While my perspectives will change, I am an active, engaged listener, a keen observer of organizational behavior, change approaches, and I've been in the trenches while watching and participating in radical change responses. Kind clients or teammates have left me recommendations on LinkedIn. Feel free to scan them for their truths - which may give you a better idea of who I am and how I operate. I hold multiple degrees and certifications that blend business, AI, behavior economics, process improvement, positive psychology, sociology, culture anthropology and digital technology. Contacts Dana’s Profile linkedin.com/in/danahoustonjackson Website changewithacoachapproach.com/ (Portfolio) Ali Juma @The Inner Game of Change podcast

Welcome to episode 53 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. My guest today is Daniel Lock ; a seasoned expert in the field of change management and communication, with over two decades of experience helping organizations tackle this challenging endeavor. Drawing from his extensive background, Daniel shares his proven strategies and real-world insight on how to navigate and ultimately conquer the hurdles of change resistance. In this episode, we'll dive deep into the art of 'Decoding Change Resistance", explore the intricacies behind it and more importantly discuss few actionable solutions every leader and change practitioner should know. I am grateful to have Daniel chatting with me today. Topics include : And much more. About Daniel (In his own words) WHAT I DO: I help General Managers, Program and Project Directors accelerate and implement change. Accelerating time frames, create alignment and ownership across multiple stakeholders and develop robust solutions to complex problems, for results everyone can get behind. WHO I WORK WITH: I partner with change leaders in large and complex organisations, including: · General Managers · Project Directors, Program Managers, and Portfolio Directors · Change Directors WHY IT WORKS: I've spent 20 years working in projects, change and transformation for large organisations. From the role-up-your-sleaves work of process improvement to IT project management and change management. From this deep experience, I've developed a set of approaches that accelerate time frames and develop robust solutions that everyone can get behind. WHAT OTHERS SAY: "Daniel is an excellent change manager who being new to the department was able to pick up key business drivers and help us with implementing change in short period of time. Great knack to analyse projects, stakeholders and summarise ideas. Deadline oriented. It's a pleasure working with him as he is a motivated professional. Daniel is a innovative and experienced with in-depth knowledge in his field. I strongly endorse Daniel." – Karan Jain, Head of Technology, Europe & America's, Westpac Group HOW IT WORKS: The first step is a best practice briefing, where I'll walk you through my approaches and discuss your challenges and issues. The next steps is a solution design workshop where we'll work through a detailed design for your change initiative. Contact Daniel Daniel’s Profile linkedin.com/in/daniellock Websites DanielLock.com (Other) daniellock.com/newsletter/ (Company) Email daniel@daniellock.com Ali Juma @The Inner Game of Change podcast

Welcome to episode 52 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. My guest today is Patti Sanchez; the Chief Strategy Officer for Duarte, bringing over thirty years of communication expertise to the table. Patti has played a pivotal role in driving transformative communication initiatives for prominent brands such as Cisco, Ericsson, Hewlett-Packard, Nike, Symantec, VMware, and many others. The author of 'Presenting Virtually: Communicate and Connect with Online Audiences' and co-author of 'Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols', Patti has been instrumental in teaching hundreds of leaders how to enhance their empathy and communication skills. In this episode, Patti and I explore the ever important topic of Organisational Change Empathy and the role it plays in driving positive experience and employee engagement. I am grateful to have Patti chatting with me today. Topics include : And much more... About Patti (In her words) I'm the Chief Strategy Officer for Duarte, with over thirty years of experience as a communicator. I've led transformative communications initiatives for brands including Cisco, Ericsson, Hewlett-Packard, LexisNexis, Nike, Symantec, VMware, and Compassion International, and taught hundreds of leaders to become more empathetic and effective communicators. I am the author of Presenting Virtually: Communicate and Connect with Online Audiences (October 2021) and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols with Nancy Duarte (February 2016). Books Presenting Virtually: Communicate and Connect with Online AudiencesIlluminate: Ignite Change Through Speeches, Stories, Ceremonies, and SymbolsContact Patti’s Profile linkedin.com/in/patti-sanchez-2bab41 Website duarte.com (Company) Email chez_sanchez@hotmail.com Ali Juma @The Inner Game of Change podcast

Welcome to episode 50 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. Today my guest is Dr Lynn Kelley: distinguished author and thought leader whose career has spanned the diverse world of transformation, manufacturing, healthcare, finance and education. From operational roles to strategic executive leadership positions in Fortune 200 companies, Lynn has established expertise in areas such as continuous improvement, lean manufacturing, six sigma and more. Renowned for her insight in Change Management, Lynn’s ability to demystify complex concepts and provide actionable Questions strategies will help any change maker translate change vision into real value. In this episode, Lynn and I talk about Lynn’s book Change Questions, exploring the power of questions and dive deep into the details of questions, intentions, and motives. I am grateful to have Lynn chatting with me today. Topics include: About D. Lynn Kelley Change Questions author Lynn Kelley is a Senior Advisor to Brown Brothers Harriman Capital Partners and is actively involved in sourcing, investment evaluation, and providing post-investment value-added oversight to their portfolio companies. She serves on the Board of Directors for Precision Transport Logistics. Dr. Kelley retired from Union Pacific Railroad in 2018 as senior vice president of Supply Chain and Continuous Improvement. In this role, Lynn was responsible for sourcing, logistics, warehouse operations, fuel and water infrastructure, and industrial engineering/continuous improvement. She was also the executive co-owner of the company’s Innovation program. She reported to the chairman and CEO and was a member of the Senior Leadership Team. Before joining Union Pacific in 2011, Lynn was employed at Textron, where she was vice president of Operational Excellence and served as an officer and a member of the Executive Leadership Team. She was responsible for Engineering, Integrated Supply Chain, Procurement, and Corporate Six Sigma/Quality Councils across all business units, which included Cessna Aircraft and Bell Helicopter. During her Textron career, Lynn had several international assignments, where she was based in France and South Africa. She was responsible for activities at facilities in Australia, Switzerland, France, Germany, and South Africa. Lynn was previously a professor and department chair at Madonna University, where she taught undergraduate and graduate statistics and research courses in both the US and China. During this timeframe, she developed and launched a Master’s Degree in Quality and Operations Management, which received national attention for being the first Quality/Lean degree in the US that targeted the service industries. Before becoming a professor, Lynn was executive vice president and chief operating officer of Doctors Hospital in Detroit. Contact LinkedIn linkedin.com/in/lynnkelleychange Website changequestions.net (Company) Ali Juma @The Inner Game of Change podcast

Welcome to episode 50 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. Today, my guest is Bridget Soulsby; a thought leader and executive director in the higher education industry. Throughout her capacity as a decision maker, Bridget excels at navigating through the dynamic university setting, fostering a long term view to balance the needs of staff, academics and students. In this episode, Bridget shares with me her invaluable insights and lessons she learned as a result of a recent strategic change. I am inspired by this humble leader and grateful for her time with me today. About Bridget Bridget is an accomplished Executive Director of Operations, a visionary leader at the helm of a dynamic university setting. With a proven track record in driving strategic initiatives that yield impactful results, Bridget embodies the perfect blend of operational expertise and academic planning insight. Her seasoned leadership is underscored by a profound commitment to optimizing organizational efficiency and elevating the overall staff and student experience. Adept at aligning resources, fostering collaboration, and implementing innovative solutions, Bridget orchestrates a seamless fusion of higher education demands and business acumen. Her impressive tenure is marked by a solid history of transforming challenges into opportunities, solidifying her reputation as a strategic powerhouse. As a respected figure in both academic and operational realms within La Trobe university, Bridget's leadership continues to shape a thriving ecosystem that promotes positive change. Contact LinknedIn linkedin.com/in/bridget-soulsby-0b70769 Email bsoulsby@gmail.com Ali Juma @The Inner Game of Change podcast

Welcome to episode 49 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. My guest today is Joanne Rinaldi : an accomplished change professional who excels in driving strategic business initiatives and enhancing enterprise capability. With extensive change management experience, Joanne leads a diverse client portfolio, offering expertise in strategic advisory services, global digital and cultural transformation, innovative learning design as well as leadership and capability frameworks. In this episode, Joanne and I chat about the why, what and how of building a Change management Centre of Excellence within an organsiation. It's wonderful to have Joanne joining me today. Topics include: And much more. Previous episodes with Joanne The ADKAR Model The PROSCI Methodology About Joanne (in her won words) Experienced in developing and leading strategic business initiatives and enterprise capability. Lead a client portfolio of strategic advisory services, global digital and cultural transformational change, M&As, innovative and contemporary learning design and delivery. Leadership and capability frameworks. Enabling and empowering high performing teams while nurturing a growth mindset, promoting health & wellbeing and a creating a fun-filled learning environment. Thought leadership speaker; leadership summits, industry events, podcasts and panel interviews. Passionate photographer with national and international membership and awards. Sports coach/player with Monash University for fun and fitness! Contact LinkedIn linkedin.com/in/joanne-rinaldi-67b85012 Email jr5star@bigpond.com Ali Juma @The Inner Game of Change podcast

Welcome to episode 48 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. Today, my guest is David Altman; The Chief Research and Innovation Officer of the Center for Creative Leadership (CCL), a global non-profit organization with offices throughout the world (www.ccl.org). David oversees global research, partnerships and innovation, and portfolio/leadership solutions with a particular focus on EDI. With extensive leadership and research achievements, David was selected as one of 40 Americans for the three year W.K. Kellogg Foundation National Leadership Program. A prolific author of many articles on leadership and change, today David and I chat about the case for incremental change as an effective approach to successfully managing complex changes. I am grateful to have David chatting with me today. Topics include : and much more. About David (In his own words) David Altman, Ph.D., is Chief Research and Innovation Officer of the Center for Creative Leadership (CCL), a global non-profit organization with offices throughout the world (www.ccl.org). He oversees global research, partnerships and innovation, and portfolio/leadership solutions. He also facilitates leadership development programs, particularly with senior teams and on topics related to EDI. Before joining CCL, he spent 20 years working in academic medical centers. He received his M.A. and Ph.D. degrees in social ecology from the University of California, Irvine and his B.A. in psychology at the University of California, Santa Barbara. He is Adjunct Faculty at Wake Forest University. He was selected as one of 40 Americans for the three year W.K. Kellogg Foundation National Leadership Program. He rode his bicycle from California to North Carolina to raise public awareness about hunger and endowment funding for an international hunger relief organization. He is a Fellow in three divisions of the American Psychological Association and a member of the Society of Public Health Education and Academy of Behavioral Medicine Research. Contact David David’s Profile linkedin.com/in/david-g-altman Websites ccl.org (Company) kelloggfellowsconsultinggroup.org (Speakers Circle/Kellogg Fellow) Email altmand@ccl.org Ali Juma @The Inner Game of Change podcast

Welcome to episode 47 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. Today, my guest is Jennifer L. Bryan; a TED speaker, Author and the Vice President of the Association of Change Management Professionals UK. With over 20 years of work across various industries and organizations, Jennifer helps clients through taking a practical approach, combining her coaching expertise with a focus on the behavioral aspects of change. A firm believer that learning and change go hand in hand, Jennifer has developed the ABChange Model; a unique change framework based on established theories of leadership and change. In today's episode, Jennifer and I chat about people centric change; a topic Jennifer is very passionate about and wrote a whole book focusing on that. I am grateful to have Jennifer chatting with me today. Topics include: And much more... About Jennifer (In her own words) Jennifer Bryan is a published author, TEDx and global speaker and Managing Director of Change and Leadership, who has worked with nearly 40 different organisations across multiple industries. She is also a Vice President of the Association of Change Management Professionals UK. She has a passion for putting people at the heart of the decision making room. She has developed a holistic approach to change and created a unique leading change framework, the ABChange Model and uses her commercial insight to help lead people in change. Jennifer is author of Leading People in Change – A practical guide (Feb 2021), contributing chapter author in Managing Change During Unprecedented Times (Mar 2023), book review on Elemental Change: Making stuff happen when nothing stands still by Neil Usher in Corporate Real Estate Journal vol. 11.1, regular writer of industry journal articles in Workplace Insight Magazine and AshleyKate HR News, peer reviewed articles Successfully Managing Change in the Workplace in Corporate Real Estate Journal vol. 8.1 (Oct 2018), Journey of Leadership in the Workplace in iCroner (Sept 2014) and Lead Behaviour in Coaching at Work (Jul 2012). Jennifer has been interviewed by multiple industry podcasts and presented at TEDx Scunthorpe, Women in Technology Global Conference, University of Reading Henley Business School of Management Conference and Alumni masterclasses, Association of Change Management Professionals (Global and UK), and Loughborough University, to name a few. Contact LinkedIn linkedin.com/in/jennifer-l-bryan Websites abchangeconsultancy.com JenniferLBryan.com inspirationalspeakers.co.uk/speaker/jennifer-bryan/ Email jlbryan.semark@googlemail.com Twitter Ali Juma @The Inner Game of Change podcast

Welcome to episode 46 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. Today, my guest is Douglas Flory; a passionate global change expert who has decades of experience in the areas of Transformational Change. An active contributor to the global change practice community, Douglas is a believer that "change is never complete; it is a journey that people continue to move through as change occurs in every process, policy, or habit". In this episode, Douglas and I chat about the evolution of of the change practice and what new expectations are from the change practice community. I am grateful to have Douglas chatting with me today. Topics include: And much more About Douglas (In his words) 🔎 𝑀𝑒: Trusted authority and global expert located at the intersection of 'Change & You" for two decades 🧭 𝑇ℎ𝑒 𝑊ℎ𝑎𝑡, 𝑊ℎ𝑦, 𝑎𝑛𝑑 𝐻𝑜𝑤: Navigating an organization—its people, technology, culture, and processes— through transformational change is as much art as it is science. It blends human-centered methods, data-informed results, tested experiences, and tailored business criteria. Packaged together, this leads to the creation of strategies and tactics that successfully enable people to adopt and adapt to new ways of working empathetically. Change is never "complete"; it is a journey that people continue to move through as change occurs in every process, policy, or habit. 🔭 𝑉𝑖𝑠𝑖𝑜𝑛 𝑆𝑡𝑎𝑡𝑒𝑚𝑒𝑛𝑡: “to foresee a solution to the new so that it casts a light for others to advance through ambiguity”. Serving as a Coach/Mentor, Consultant, Instructor, and Leader, I have 20+ years of experience leading organizational transformations, change readiness, user experience, communications, training, continuous improvement, project management, data analysis, and strategies. 🔑 𝑉𝑎𝑙𝑢𝑒𝑠: 1. People are engaged and prepared to adopt new ways of working. Success is not just about deploying great technologies, policies, or processes; success is seeing people succeed using your new solution 2. Having a Growth Mindset to keep learning new things and share best practices via Servant Leadership to help others be successful 3. Being innovative, data-influenced, and strategic as you collaborate with others in your daily work ⚙️ 𝑆𝑝𝑒𝑐𝑖𝑎𝑙𝑡𝑖𝑒𝑠: Technological Change, Structural Change, Operational Change, Behavioral Change, Cultural Change, Transformational Change, Organizational Change, Incremental Change Contact Douglas’ Profile linkedin.com/in/douglasflory Website acmpglobal.org/page/about_acmp#boardOfDirectors (Other) Email douglas.flory@gmail.com Ali Juma @The Inner Game of Change podcast

Welcome to episode 45 of the Inner Game of Change Podcast where I focus on exploring the multi layers of managing and enabling organisational change. Today, my guest is Julie Hodges; A professor of Organisational Change, an Author and a leading Change Management Influencer . Through her extensive work in both global businesses and academia, Julie's area of interest and research is the impact of change on people and how to gain their commitment and ownership to change. As an author of many books including the book 'Managing and Leading People through Change', Julie shares her extensive wealth of research based knowledge on the theory and practice of sustaining change through people. In this episode, Julie and I chat about the direct link between the way we manage change in the workplace and employee engagement. I am grateful to have Julie chatting with me today. Topics Include: And much more... About Julie (In her own words) As a leading expert in organisational change I have worked extensively at a strategic level in academia and in the global business world in the field of organisational change and transformation. I am an experienced consultant, coach and a facilitator of individuals, groups and businesses facing and going through change. My particular area of interest and research is the impact of change on people and how to gain their committment and ownership to change. I am the author of several books including ‘Consultancy, Organizational Development and Change’, ‘ Managing and Leading People through Change’ (Kogan Page); Sustaining Change in Organizations(Sage) and ‘Employee Engagement for Organizational Change’ (Routledge) and ‘Organization Development: how organizations change and develop effectively’ (Palgrave McMillan). My latest book is ‘Reshaping the HR: the role of HR in organizational change’. My work has including designing and delivering workshops on sustaining change for a number of organizations worldwide and also leadership programmes for women in Middle East, Asia and UK. I am a Principal Fellow of the Advance HE (previously HEA), an Academic Fellow of the ICMCI, a Certified Management and Business Educator (CMBE), a Senior Fellow of the FME (Foundation for Management Education) and an CMCE (Centre for Management Consulting Excellence) Associate. Contact Julie LinkedIn linkedin.com/in/professor-julie-hodges-9787836 Email julie.hodges@durham.ac.uk Twitter JulieHodges01 Ali Juma @The Inner Game of Change podcast