The Hairdresser Strong Show

Tune in to hear Kathleen share how to build a customer-centric brand and navigate the highs and lows of business⁠. ⁠Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! 🚨Kathleen will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. Use this link to learn more, and join us! - https://www.eventcreate.com/e/bbb24 KEY TAKEAWAYS: 🔅 Jumping around between salons is normal at the beginning of your career. 🔅 Seek community and mentors when looking for somewhere to work early in your career. 🔅 Before venturing into the salon business, it's essential to meticulously plan every aspect, from the location and brand to the mission and financing, considering the impact on all stakeholders. 🔅 Kathleen started getting to know customers in what is now called the "pre-consult" before we had the technology to make it easy to accomplish! Trailblazer! 🔅 Color services have become very expensive, so making clients feel special and appreciated is imperative. The experience keeps them returning and paying the prices you want to charge! 🔅 Prices increased quickly, and customers demanded more than good hair. They are used to having good hair at a lower price, but with new looks, they do not understand the additional cost and time, so they need to be educated. Their experience will make up the difference between the cost they think it should be and what they pay. 🔅 Stylists want to work less and charge more. Some are making the same working less, some are pricing themselves out of their market, and others hit a ceiling, so they add hours...the jury is out 🔅 Be prepared for downturns, walkouts, and attrition. People will leave you; that is part of the business. 🔅 Aspiring SALON OWNERS: Plan out your first few months of rent because the excitement and fun will be disrupted by your bills being due 30 days later. 🔅Cancellation policies are best as a warning and for clients who take advantage (which is probably less than 5% of people). 👉Follow Kathleen on Instagram 👉Follow Inspire Salon on Instagram 🚨Kathleen will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. Use this link to learn more, and join us! - https://www.eventcreate.com/e/bbb24 The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each...

Tune in to hear Marcos Serrano, Financial Planner, tell you how to prepare for retirement and secure your family’s financial future! ⁠Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: 🟡Marcos fell in love with helping his community (immigrant community) and other middle-income families 🟡1 of 2 things are guaranteed to happen: 🟡1)You will hit Retirement Age 🟡2) You will pass away before you hit Retirement Age ...Thus, retirement planning and protecting your family's financial future in the event of a loss are two things to cover so make sure to set up a retirement plan AND get Life Insurance 🟡80% of surviving spouses (a married person whose spouse passes away) lose their home in the first 12 months! 🟡Over 158 Million Families do not have life insurance; that's a lot of people who are likely to lose their homes if they own it within a year of an unfortunate death! 🟡Questions to think about when planning for retirement: 🟡What is your retirement age? 🟡What is your risk tolerance; when it comes to investing, there is always risk. 🟡Do you want to travel in your retirement years? What does that look like? 🟡What do you want to achieve in retirement? 🟡Is it important to you that your house is paid off in retirement? Marcos will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. Use this link to learn more, and join us! - https://www.eventcreate.com/e/bbb24 👉Follow Marcos on Instagram 👉Follow Primierica on Instagram The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog **This is not financial, tax, or legal advice. Seek out a registered/licensed professional. This information is from Marcos Serrano, a Financial Planner, on retirement planning and protecting your family's financial future in the event of a loss. The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

Tune in to hear Claire Monroe tell you why you better not sleep on email marketing...engagement is 5x higher than IG ⁠⁠Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! Key Takeaways --- IG engagement ~1%-4% -- Average Hairdresser Email Open Rate ~20% -- Email enables you to identify who saw your important messages about anything from price increases, promotions, or your travel plans! Then, you can reach out to those separately if you want/need to to make sure they get the message. -- Every business should consider having multiple forms of communication and marketing, and one of them should definitely be email...+ The engagement rate for email over IG is 5x higher! -- Claire recommends against providing a coupon or discount to incentivize clients to sign up for your email list. Instead, give them advice or educational content that provides value, not just a discount or a sales pitch. -- Do not sell every time you send an email; sometimes, you must give value and create excitement about yourself and your brand. -- Claire recommends and helps you understand how to use Flow Desk and develop your email marketing system. -- Email marketing doesn’t have to be more than 1x month as long as you are consistent. -- Integrated email marketing systems (the ones that come with your booking software) tend to have design issues and are not as powerful as separate systems like Flowdesk -- Ideas for emails: -- Make a tutorial video on social media and then send it via email -- Short email about a new puppy or a team member or yourself had a baby -- You or a team member had a life event -- Monthly newsletter -- New team member -- A new restaurant or cafe near the salon opened -- Consistency is the name of the game -- Lived in looks = not seeing clients as much which might = they forget to book their appointment; stay top of your clients’ minds with regular communication...email is one of the best forms! 👉Follow Claiew on IG and check out his personal recommendations here. The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of...

Tune in to hear Stephanie share how to build a sustainable salon business! ⁠Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: -- Stephanie started at the front desk and then started hair school part-time while staying at the desk part-time. Then she transitioned to being an apprentice/assistant until she got on the floor full-time. -- Stephanie's two salons were different experiences. One Salon was already existing, and she became part of the salon and then took over it. The second location was built. -- If your salon culture isn't where it needs to be, nothing else will matter; you have to get this together and everyone on the same page if you want to be successful. -- You have to take time to work on your business and not just in your business. -- Having systems to help organize your business and organize your teams' pathways to success will help you retain team members and excite new hires. -- Salon Owners tend to be firefighters, always just dealing with what arises when it arises. With systems and planning, you can take control of your business. -- In order to do hair because you want to vs. having to do hair to pay your bills and not just owning your job, you must systematize your business, get your culture on track, and be able to work on your business as a leader and coach. Get a coach to help you take your vision and turn it into a plan. -- Plan your business out, do the research, and seek mentors and salon owner groups before starting your business. If you already started your business, get a coach to help you navigate setting your business up! Stephanie will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. Use this link to learn more, and join us! - https://www.eventcreate.com/e/bbb24 👉Follow Eclips Salon on Instagram The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

Tune in to hear Cindy’s key points to growing an incredibly successful business through embracing innovation and community.⁠ ⁠Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: -- Cindy worked while she was in school for aesthetics. -- Started her business at 22 years old with the help of an SBA loan. Entrepreneurs, check out the SBA! -- Find a location, write a business plan, team up with a bank that participates in the SBA's 7(a) loan program(community banks might offer a more relationship-based service), and get a loan from them. -- Passion, positive attitude, relationships, and "jumping through hoops" enhance one's success in accomplishing one's goals. -- It becomes clear very quickly that running a business requires you to run your business just as much or more than you need to take clients. -- Finding common goals of love and respect amongst team members will help you go far -- Surround yourself with people who have more experience and success, and with others whom you can learn from and get advice. This can be found through community organizations such as the local Chamber of Commerce, the Professional Beauty Association, and other professional meet-ups, associations, and groups. -- Coaching is the highest level of adult learning; get coached and coach others. -- Ask for help and take advice from those with more experience than you. -- Bring in Innovation and go to Industry Events to take you out of the salon to help you build your brand. -- Relationships, Community, Asking for Help, Asking for Advice, Consistency, Love, and Respect are the keys to accomplishing your goals. Cindy will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. Use this link to learn more, and join us! - https://www.eventcreate.com/e/bbb24 👉Follow Cindy on Instagram 👉Follow Progressions Salon Spa Store on Instagram The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

Tune in to hear Victor Scotti Jr. explore the critical need for holistic education and transparent communication in the beauty industry to bridge gaps, foster integrity, and ensure sustainable growth for hairdressers.⁠ ⁠Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: -- Our S.P.A.C.E is a holistic wellness and healing space that stands for Safety (he moves at the speed of safety), Play (what fuels his creativity), Agency (pushes him to say what he means and mean what he says & holds others accountable), Community (you can’t do anything alone; finding like-minded peers in, Exploration (keeps you growing) -- Victor believes that every individual on a spiritual, emotional, mental, and physical level needs those things (his own personal values that guide who he lives and leads) -- Victor has a non-traditional perspective of the industry (he thinks a lot about people and experiences in a given space). He is 33 and had a career in Corporate America (worked with students and been in HR) prior to joining the Beauty Industry. -- Victor sees a gap between exiting school directly and being the stylist you want to be. -- There are a number of different things cosmetology schools can do to increase the awareness of the students and help prepare them for longevity in the Beauty Career -- Bringing in people like Industry Aligned to discuss body mechanics and how it can impact your career or exposing students to L'Oréal’s Head-Up mental health training program -- Having an undergrad degree, he recognizes that many life skills aren’t taught in college, so it’s not just the Beauty Industry -- As Victor prepares for graduation by shadowing and interviewing at different salons, coming from an HR background, he feels there are places where we can add more structure, rigor, and process, especially so people have the information they need to make informed decisions to set themselves on a path to success -- How do we know what you say is what you’ll do if it’s not written down? How can I assess integrity and growth plans if it’s communicated casually as opposed to a place to access/as a resource? -- Think about providing various touchpoints of opportunity to learn more about people on a behavioral level -- Understand what the Rising Stylist does well and how they want to grow from a technical level -- Goal alignment: Where do you want to be, and how can we both push each other to grow and learn together? -- There needs to be more intentional conversations (less open-ended) but also honesty about the vision for the salon/space, how you are looking for folks to grow, and what might be coming that is on the road map. This will help Rising Stylists make informed decisions and Owners be more comfortable about talent coming into their space. -- This is not an individual profession; being a business owner is not an individual task (you’re leading & managing people and shepherding a vision. You can’t effectively shepherd without being able to share a clear vision, get feedback, and share expectations. -- At school, people have varying experiences because they don’t know what they should experience. -- Do the educators stay with you for the whole haircut or walk away and come back? How do we work together? -- Victor predicts that we will return to caring more about the fundamentals (WE all need to define what that means), but it will be led by the guests’ needs/wants. -- Guests will notice you gave them the exact cut they wanted, but if they say it doesn’t look the best on them and a stylist doesn’t have the fundamentals, they won’t be able to satisfy the client....

Tune in to hear the incredibly fun and brilliant Ruby Devine tell you how she blazes trails in adding value to your career & social media⁠. Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: -- Ruby started her journey with humble beginnings and expectations. Finding the hair industry was fate, as she had no intention of building a career in hair and had no idea about the world of stage, shows, and production. -- Being able to learn means being in a safe space to make mistakes while having the support and confidence knowing someone can step and and save you. -- As an early adopter to building her brand and clientele, Ruby used MySpace and found Mavens amongst sororities and groups to help grow her book. -- Ruby became a Bumble and Bumble educator and moved to DC-Maryland-Virginia area. -- Continuing her lean into technology, she built a big Periscope following and led to her becoming an independent educator. -- Then, she was pushed out of her salon out of fear she would take the stylists. Then, the stylists ended up leaving anyway. -- Using social media, Ruby shared so much information and created so much content that she was able to build her reputation, which transcended the virtual world into her reality. This meant salon ownership, people wanting to work with her, and international education. -- Use AI for scripts and captions on social media! 👉Follow Ruby on Instagram Ruby will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. CLICK HERE to learn more, and join us!⁠ The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

Tune in to hear Vonetta share how to navigate the early days of your career and handle moving to a new area and starting all over. Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: -- Embrace mentorship for invaluable guidance and support on your hair styling journey, especially when facing challenges from a lack of support from your circle. -- Overcoming financial challenges starts with mastering the basics. Focus on your foundational skills for long-term success. --Apprenticeships offer a great opportunity to learn and sharpen skills through hands-on experience and guidance. They also offer the ability to build a strong clientele. --- Taking the time further to develop your craft and customer service skills after school can set a solid foundation for success, rather than rushing into working in a salon, suite, or booth rental. -- Opt for positive environments instead of the break room; use slower times as opportunities to work on improving your skill and, turning potential downtime into productive growth. --- While building a clientele, diversifying your work experience early in your career can accelerate your learning and open doors to exciting opportunities and financial rewards. 👉Follow Vonetta on Instagram Vonetta will also be a Panelist at our upcoming Beauty Business Brunch on May 19th in Washington, DC. CLICK HERE to learn more, and join us!⁠ The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

Tune in to hear Travis’s stalk about overcoming failure via a discussion on tenacity, resilience, and balance…what do these terms mean to you? Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: 👉Follow Travis on Instagram, check out his website, listen to his previous episode and get his personal recommendations on his episode page The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸

Tune in to hear April McDaniel of Kopsa Otte CPAs + Advisors unveil crucial tax season secrets, from decoding the intricacies of deductions for beauty industry professionals to demystifying the ever-changing meal rules. Don't miss this episode if you want to ensure you're not overlooking vital information that could save you money and headaches during tax season! *This is not financial, legal, or tax advise Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: Meal rulesPersonal car useCar Deductions:MealsTips TIPS: 👉Follow Kopsa Ottee CPAs + Advisors on Instagram, check out their website, and get April's personal recommendations on her episode page The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵

Tune in to hear Georgia "G" Tournai speak in depth on varying pricing structures and ask: "why do you still have gender-based prices?" Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: 👉Follow G on Instagram & check out their website and previous episode on their episode page The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

Tune in to hear Scott Moon, Founder of Salon S.O.S tell you why and how to set yourself apart and level up your customer experience! Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: 🔅Consumers are already online looking for reviews, bookings, and other information regularly; they want the same from you. 🔅Utilizing technology in new ways elevates their experience and gives you a current and cool effect that differentiates you. 🔅Picking a booking software is a very personal thing. Each salon has different needs, so there is not just one platform for everyone. 🔅Functionality: 🔅Online booking should sync with your Google or other personal calendar(s) for easy updating. 🔅Booking steps need to be easy, but information needs to be available 🔅You must have automatic confirmations and reminders to the guest; some have the ability to customize the message, and some have the ability to require a client to confirm by clicking or texting back before their appointment date 🔅You want an automated message soon after their appointment to tell them to rebook and/or write a review 🔅You want your online booking system to be able to remember your clients’ nuanced needs 🔅Pre-Visit Consultations: Consult with them before you book so you properly book them for the services they want. 🔅Use your downtime to reach out to clients who are coming in just to say, "Hey, I was just going through my schedule and saw that you have an appointment booked. I thought I'd check in to see if you would be making any changes. If you are, I want to ensure we have enough time to do something new. If you want to see some of my latest inspiration, here is a link ... or if you have some pictures, I'd love to see them!" 🔅If you are not currently charging for virtual consultations, ask your clients for feedback and run a test/pilot. 🔅There is no "one-size-fits-all" solution; get used to designing a strategy, piloting things, & getting feedback before implementing it in full. MENTIONED IN TODAY’S EPISODE: 👉 Follow Scott/Salon S.O.S. on Instagram, check out his website and more on his episode page. The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and...

Tune in to hear Nick tell you all about his new business model that does not have to adhere to licensing and other regulations. *Confirm with a lawyer, this is not legal advice* Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: 👉Follow Nick on Instagram & check out his websites on his episode page The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

FED Speaks on Interest Rates and Inflation The Mother of All Data Breaches, What You Need to Know Disney Releases First VR Treadmill 8 Ways to Get Rich While Making the Same Income for Years! Check out this week's news updates, build Strong Business, and serve your customers better! We are all impacted by the economy and tech advancements. Your clients are too! + Being informed is an integral part of the success of any community or business. + You now have extra things to talk to your customers about! Sources: https://www.npr.org/2024/01/31/1227890390/federal-reserve-interest-rates-inflation-economy-recession-rate-cuts + https://www.malwarebytes.com/blog/news/2024/01/the-mother-of-all-breaches-26-billion-records-found-online/amp + https://www.digitaltrends.com/computing/disney-holotile-vr/ + https://thewaltdisneycompany.com/lanny-smoot-to-be-the-first-disney-imagineer-inducted-into-the-national-inventors-hall-of-fame/ + https://finance.yahoo.com/news/8-ways-people-become-rich-150021627.html Coming up in the hair industry and visiting London for classes, I noticed that hairdressers were held in higher esteem there than in the USA...I want that for us! One of our missions is to raise the esteem and perceived importance & value of hairdressers across the USA. HS NEWS is part of that effort. We believe to achieve this goal, we must raise the bar of professionalism, service, and sophistication of hairdressers. We hope you enjoy the news and look forward to your comments! Is this useful? Is this interesting? Are there any other topics you pay attention to that you believe help you run your business or serve your customers? CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog DISCLAIMER: Robert holds a B.A. in Business Administration with a Minor in Finance. Robert curates the news, explaining his understanding. We suggest you use this information to talk with your financial advisor, business advisor, and/or CPA. Legal counsel may be required for some of your decisions as well. If you want business advice from Hairdresser Strong, you can hire us as a consultant/advisor, but we are not financial advisors, lawyers, or accountants. THIS IS NOT FINANCIAL ADVICE. THIS IS FOR ENTERTAINMENT PURPOSES ONLY. IF YOU NEED LEGAL, TAX, OR FINANCIAL ADVICE, SEE A LAWYER, CPA, OR FINANCIAL ADVISOR, RESPECTIVELY #hair #hairnews #hairpreneur #beautypreneur #hairdresserstrong #hairdresser #strong #entrepreneur

Tune in to hear Sam's guide to delivering value and achieving success behind the chair! 🚨Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! KEY TAKEAWAYS: 🔅 Communication builds wealth: money, spiritual, etc. 🔅Add Value: 🔅Educate customers on retail. "Tell, Don't Sell" is about value and education, not about selling products. 🔅Your body language + word choice + tone = communication; consider all this in your interactions with customers 🔅Don't do whatever the client wants without educating them on the maintenance and other red flags. 🔅Product is not an option; it is a necessity...I could care less if they buy the product...“my attitude is not sell, my attitude is tell... I've embraced it as part of my professional responsibility." 🔅Communication and Connection between owner and stylist is important: in today's world, owners need to listen to their team's needs vs their advisors and your personal needs. Find success by including your team in the development of policies and procedures. 🔅THINK before you post: THINK 🔅RETAIL: make it interactive, and don't just educate your customers on how to use products based on the directions on the back; show them how to use them in ways that are "outside of the box." 🔅Word of mouth is more powerful than social, so wow your customers through communication and education. CONNECT WITH SAM 👉Check out Sam's personal recommendations and previous episode here 👉Follow Sam Villa on other social channels and learn more about educational & tools here The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of...

Tune in to hear Claire (@clairemonroehairco) tell you why social media is not as important as email in growing and managing your business!⁠ ⁠ Key Takeaways 🔅 Stop undercharging your clients! You are losing lots of money! 65% of hairdressers in the UK are self-employed, hence the rise of salon suites! 👉Follow Claiew on IG and check out his personal recommendations here. The Hairdresser Strong Show is all about Salon Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵 Connect on TikTok 📺 Watch on YouTube 📝 Check out our Blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.

SBA COVID Loans Grace Period FedEx New E-Commerce Platform Competes with Amazon CES Update Google Accounts At Risk, Do This NOW! Gen-Z Attitude & Goals Update Harvard Tells Us the "Right" Way to Build a Brand! Check out this week's news updates, build Strong Business, and serve your customers better! We are all impacted by the economy and tech advancements. Your clients are too! + Being informed is an integral part of the success of any community or business. + You now have extra things to talk to your customers about! Sources: https://www.inc.com/ali-donaldson/sba-offers-grace-period-to-business-owners-with-covid-era-loans.html + https://www.theverge.com/2024/1/14/24038042/fedex-fdx-e-commerce-platform-amazon-rival-shoprunner + https://www.livescience.com/technology/ces-2024-5-new-tech-products-stealing-the-show-this-year + https://www.malwarebytes.com/blog/news/2024/01/info-stealers-can-steal-cookies-for-permanent-access-to-your-google-account/amp + https://www.cnbc.com/2024/01/18/gen-z-says-they-have-it-harder-than-their-parents-did.html + https://hbr.org/2024/01/the-right-way-to-build-your-brand Coming up in the hair industry and visiting London for classes, I noticed that hairdressers were held in higher esteem there than in the USA...I want that for us! One of our missions is to raise the esteem and perceived importance & value of hairdressers across the USA. HS NEWS is part of that effort. We believe to achieve this goal, we must raise the bar of professionalism, service, and sophistication of hairdressers. We hope you enjoy the news and look forward to your comments! Is this useful? Is this interesting? Are there any other topics you pay attention to that you believe help you run your business or serve your customers? DISCLAIMER: Robert holds a B.A. in Business Administration with a Minor in Finance. Robert curates the news, explaining his understanding. We suggest you use this information to talk with your financial advisor, business advisor, and/or CPA. Legal counsel may be required for some of your decisions as well. If you want business advice from Hairdresser Strong, you can hire us as a consultant/advisor, but we are not financial advisors, lawyers, or accountants. THIS IS NOT FINANCIAL ADVICE. THIS IS FOR ENTERTAINMENT PURPOSES ONLY. IF YOU NEED LEGAL, TAX, OR FINANCIAL ADVICE, SEE A LAWYER, CPA, OR FINANCIAL ADVISOR, RESPECTIVELY #hair #hairnews #hairpreneur #beautypreneur #hairdresserstrong #hairdresser #strong #entrepreneur

Tune in to hear Joe Agnello, CEO + Co-Owner of City Image Barber Shop Chain, tell you exactly what you need to know to build and grow your business! Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review! Key Takeaways -Joe is not a barber, but his brother is. After helping his brother here and there with the business side of the barber shop, they had a chance to open a 2nd location, and Joe joined the team! -Do not pay yourself a lot in the beginning, and reinvest your money into your business if you plan on scaling (aka growing) -Having a 2nd location is not ONLY double the work; it is so much more than that! You have team building, decisions on how to divide your attention, and a lot less free time. -When the economy tanks and you have been stacking your money for reinvestment, you can relieve someone of their failing business. This is great for you and them because you expand, and you take a headache off of their hands! Taking over leases for struggling people can be a "God Send"! -Joe left a 6 figure job and went to a $0 salary initially. -When you have employees, you have a huge responsibility to keep the business secure. -If you want to retain your employees/team members, YOU MUST SHOW GROWTH. -Aspiring Entrepreneurs: -Your employees should not work more than you unless you have made it as far as you want in the expanding and building of your business...but you will still need to stay relevant and show growth to retain your employees -Business ownership is a mindset more than anything else....do you have the mindset of willingness to see the long game and make short-term sacrifices for long-term gains and fulfillment? -Build a cushion in your bank account before paying yourself more than the bare minimum. -Once you have enough money for payroll and to pay your bills, then build some emergency money of $5k-$10k (may vary if not a barber shop and geographic location) Playing it too safe is not good for business -Having partners is a marriage and both should have the same mindset. -Partners should not come in just for money Humanize your team; do not make it all about numbers, but do not skip the numbers. The Hairdresser Strong Show is all about Salon Owners, Barber Shop Owners, Rising Stylists, and Seasoned Stylists sharing their experiences, successes, failures, and advice to inform, educate, and empower their Fellow Hairdresser. We won’t stop until we are all: Hairdresser Strong. CONNECT WITH US 📬 Subscribe to our free newsletter 📸 Connect on Instagram 🎵

New Contractor Rules?! Inflation and Unemployment Reports Released Today AI Lawsuits! OpenAI vs NY Times! Check out this week's news updates, build Strong Business, and serve your customers better! We are all impacted by the economy and tech advancements. Your clients are too! + Being informed is an integral part of the success of any community or business. + You now have extra things to talk to your customers about! Sources: https://www.reuters.com/world/us/biden-admin-announce-independent-contractor-rule-that-could-upend-gig-economy-2024-01-08/ https://www.reuters.com/markets/us/us-consumer-prices-rise-more-than-expected-december-weekly-jobless-claims-fall-2024-01-11/ https://apnews.com/article/openai-new-york-times-chatgpt-lawsuit-grisham-nyt-69f78c404ace42c0070fdfb9dd4caeb7 Coming up in the hair industry and visiting London for classes, I noticed that hairdressers were held in higher esteem there than they were in the USA...I want that for us! One of our missions is to raise the esteem and perceived importance & value of hairdressers across the USA. HS NEWS is part of that effort. We believe to achieve this goal, we must raise the bar of professionalism, service, and sophistication of hairdressers. We hope you enjoy the news and look forward to your comments! Is this useful? Is this interesting? Are there any other topics you pay attention to that you believe help you run your business or serve your customers? DISCLAIMER: Robert holds a B.A. in Business Administration with a Minor in Finance. Robert curates the news, explaining his understanding. We suggest that you use this information to talk with your financial advisor, business advisor, and/or CPA. Legal counsel may be required for some of your decisions as well. If you want business advice from Hairdresser Strong, you can hire us as a consultant/advisor, but we are not financial advisors, lawyers, or accountants. THIS IS NOT FINANCIAL ADVICE. THIS IS FOR ENTERTAINMENT PURPOSES ONLY. IF YOU NEED LEGAL, TAX, OR FINANCIAL ADVICE, SEE A LAWYER, CPA, OR FINANCIAL ADVISOR, RESPECTIVELY #hair #hairnews #hairpreneur #beautypreneur #hairdresserstrong #hairdresser #strong #entrepreneur

On January 8th, , we were joined by: Diana Varvaro (@thebeautyartistnyc), School Director of Paul Mitchell The School, NYC Nick Mirabella (@nickmirabella), Entrepreneur + Mentor + Coach, theWarehouse.Salon & NickMirabella.com Sazuan Judkins (@mricreate_confidence), Barber + Barber Instructor, Hair Lab Detroit Barber School Ashley Gray (@ashesrgray), Owner + Master Stylist, Ash Salon to discuss strategies and other things you can do to attract & retain Gen-Z and other Rising Stylists! Here are the key takeaways: 🔅Your Salon/Shop needs to be a destination. It needs to be cool. This is discovered via: 🔅Be Nice! Generally, caring about people is supported by so much market research when it comes to being a leader that others want to work for or follow. 🔅Study up on leadership, not just color and cutting skills! 🔅Coach your staff on your core values; do not attack the person. Make any issues you have with behavior/performance/etc about your business's core values and the brand. It is not about the individual sucking; it is about you (the leader) finding the right team! 🔅Get to know them! You may have noticed that Rising Stylists seem guarded or fearful, ask them how they are and care about them. This goes to a previous point… this is about humans, treat each other how y’all want to be treated! 🔅Get to know how they learn…going with the previous point! 🔅Mentor Rising Stylists: do not throw them in the fire and see how they do…they will leave you. 🔅Take time to outline your training program so they understand their expectations, you have something to refer to when mentoring/coaching them, and so they feel confident in their potential to grow in your salon or shop. 🔅Consider how/if you can adjust your training process to get your trainees “hands in hair” ASAP. They want to take clients and get working, so if you can figure out a way to promote them in steps, that would be amazing for them and you! (do not jeopardize the integrity of your brand, and DM if you want to talk about how to do that) 👉If you have any questions or comments, Send us a DM: https://www.instagram.com/thehairdresserstrongshow/ CONNECT WITH US 📬 Subscribe to our free newsletter - https://www.hairdresserstrong.com/newsletter 📸 Connect on Instagram - https://www.instagram.com/thehairdresserstrongshow/ 📝 Check out our Blog - https://www.hairdresserstrong.com/blog The views and opinions of our guests are theirs and important to hear. Each guest's views and opinions are their own and we aim to bring you diverse perspectives, career paths and thoughts about the craft and industry so you can become Hairdresser Strong! They do not necessarily reflect the positions of HairdresserStrong.com.