Flip Flops & People Ops

Hey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, rendering it useless. But fear not! Tune into today's episode to find out how to PROPERLY shop for AND assess HR Tech. Key Topics: Follow Christie Hoffman (Host) on Linkedin, TikTok, and Instagram, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and engagement! Feel free to reach out to me through my LinkedIn below 👇 Follow Christie Hoffman (Host) on Linkedin, TikTok, and Instagram, and don't forget to subscribe to the show for the latest content!

Welcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what often gets overlooked is the impact on team dynamics. In my view, the key to avoiding this disruption is straightforward: inclusion. However, there's much more to this concept than meets the eye, particularly when it comes to fostering employee engagement. Join me as we explore the importance of inclusion in creating cohesive and productive teams. Key points: Resources Mentioned: Follow Christie Hoffman (Host) on Linkedin, TikTok, and Instagram, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, there's still a big disconnect between these departments in most companies, and that DOESN'T have to be the case! Join me as I cover the benefits of teaming up with the IT department to maximize employee engagement! Key points: Resources: Follow Christie Hoffman (Host) on Linkedin, TikTok, and Instagram, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement. Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the success of your business! Key Points: Resources mentioned: Follow Christie Hoffman (Host) on Linkedin, TikTok, and Instagram, and don’t forget to subscribe to the show for the latest content!

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement. Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the success of your business! Key Points: Resources mentioned: - Join my community, the Engagement Academy!: https://www.linkedin.com/groups/14306857/ - LinkedIn POst: https://www.linkedin.com/posts/christiehoffman Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content. - https://www.tiktok.com/@corporatechri... - https://www.instagram.com/corporatech... - https://www.linkedin.com/in/christieh... - https://pingboard.com/peopleops - workleap.com Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Pingboard has been acquired by Workleap! 🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience! I'm bursting with excitement to share this game-changing update with you. While I'm currently navigating the exhilarating process of onboarding and immersing myself in the awesomeness of my new team, I promise I'll be back behind the mic before you know it! In the meantime, let's take a little trip back to move forward. 🚀 Join me on this journey as we gear up for an absolutely epic year ahead, filled to the brim with insightful content that's tailor-made to empower YOU in the world of HR and People Ops. Together, we're about to embark on something truly extraordinary – so buckle up, because the adventure is just beginning! 🌈✨ Stay tuned for more updates, and remember, the best is yet to come! 💫 Key topics: Resources mentioned: - Join my community, the Engagement Academy!: https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, I'm thrilled to bring you a replay of a dynamic LinkedIn Live session where I delve into the art of mobilizing your leadership team and managers to cultivate a highly productive, connected, and ENGAGED workforce. This episode is a deep dive into harnessing your executive influence to produce engagement within your team to unbelievable levels in 2024. Get ready to unlock invaluable insights that will empower you to lead with finesse and elevate your team's engagement and productivity to new heights Key topics: Resources mentioned: Link to watch replay: https://www.linkedin.com/events/executivebuy-in-gettingleadersh7135722305950773248/comments/ Join my community, the Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.” But hold up – let's dive deeper, shall we? Sure, sales, marketing, and engineering get all the glory for their direct link to revenue. Closing deals, engaging customers, running those flashy marketing campaigns—yeah, they're the stars. But, don't overlook the unsung heroes! This episode explains why HR is the Ultimate profit center, and how to reframe to your CEO how to buy into this thinking! HR's got a pivotal role in staffing, motivating, and keeping those superstar teams thriving. And guess what? Investing in HR isn't just a feel-good move—it's a money-maker! Picture this: tools for an epic employee experience, top-notch coaching for managers, educational events, and savvy consultants. That's the secret sauce to a company's financial triumph. So, join us as we unravel the power of investing in HR—because trust me, it's a game-changer! Key topics: Resources mentioned: https://www.linkedin.com/feed/update/urn:li:activity:7137867382345134080/https://youtu.be/p6Dq-HziBAQ?feature=sharedhttps://youtu.be/p6Dq-HziBAQ?feature=sharedhttps://youtu.be/ucbUi75E4wg?feature=sharedhttps://youtu.be/Kj7z0rIsOX4?feature=sharedhttps://youtu.be/h0UcEVvasCg?feature=sharedJoin my community, Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to make sure your company's philosophy and culture always take the spotlight, securing that long-term success we're all after. Seriously, this episode is a goldmine for anyone wanting to keep their business on the up and up. Zein's strategies are like a secret weapon to shield your company's values and culture, ensuring they stay the beating heart of your success story. Because when you do, magic happens! Employees are happier, the company thrives, and success becomes a given. You won't want to miss out on these insider tips – they're a total game-changer! Key Topics: Resources mentioned: https://www.systemsofharmony.com/https://www.amazon.co.uk/Radical-Candor-What-Want-Saying/dp/1509845356https://www.amazon.co.uk/Fierce-Conversations-Achieving-success-conversation/dp/0349417369https://www.linkedin.com/in/zeinnemri/Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, the incredible JRuss and I, unravel the power of appreciation in shaping workplace culture, especially in our remote landscape! We unpack practical strategies and unveil real-life success stories showcasing the impact of acknowledging and rewarding employees. Discover how these simple acts elevate morale, ignite motivation, and weave a stronger, more cohesive team fabric. Together, we emphasize the pivotal role of training in fostering meaningful recognition and explore how technology turbocharges this process. Tune in to unearth the secrets behind nurturing a culture of appreciation and connection. Learn how this drives not just engagement but also unwavering employee loyalty. Get ready to revitalize your workplace with the insights from this episode! Key topics: Resources mentioned: https://www.amazon.co.uk/Five-Love-Languages-Secret-Lasts/dp/0802473156https://www.linkedin.com/in/j-russ/https://youtu.be/EHObnFWU78k?feature=sharedhttps://youtu.be/ok9uRFszgHc?feature=sharedhttps://youtu.be/Nb8y9oxJEJA?feature=sharedhttps://www.linkedin.com/groups/14306857/Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, Tom and I spoke about how our habits at work affect the quality of our work and how effectively we can do it. People like to stick to habits and systems to make them feel safe and help guide them throughout their day, that SHOULD NOT be different in the workplace, but sometimes we don't have the incentives or facilities in place to enforce good habits consistently. We thought about how making 1 small change at a time (as cliche as it sounds) could lead to a wealth of positive change! Key topics: Resources mentioned: Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, I delve into the AI revolution that has sparked endless discussions this year – and for all the right reasons! If you're feeling bogged down by the buzz but haven't yet harnessed the remarkable potential within your dynamic HR/PeopleOps role, now is your moment! Imagine having a dependable virtual assistant at your fingertips, flawlessly executing tasks without a single typo, armed with the expertise to streamline those less glamorous facets of your day-to-day. Discover how to automate annoying repetitive tasks, write better policies, craft more compelling internal comms, draft stronger job descriptions, identify potential root causes of disengagement, and even respond to your occasionally grumpy, revenue-obsessed CEO with professionalism and poise! Key topics: Resources mentioned: https://www.linkedin.com/in/daanvanrossum/https://www.youtube.com/watch?v=qYLetFXbflIhttps://www.linkedin.com/events/aiforhr-peopleops7115732353670422528/comments/https://d.pr/i/rIFVxnhttps://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, I discuss how while exit interviews are common, STAY interviews are the proactive step that can help you retain your top talent and maintain a happy, productive workforce! I'll explain why conducting stay interviews is essential to driving engagement and provide you with practical tips on how to handle them in a way that won't spook your employees. Learn the why, when, and how of stay interviews, helping you build stronger connections with your employees and ensuring they remain engaged and committed to your organization's success! Topics Discussed: Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

Today, we're going to explore a fundamental skill every HR/People Ops / Culture leader must master - REGULARLY surveying your employees (to create a feedback loop)! In this episode, I'll guide you through three essential survey formats: eNPS (Employee Net Promoter Score), Pulse Surveys, and Engagement Surveys... eNPS (Employee Net Promoter Score):Pulse Surveys:Engagement Surveys:But here's the challenge - as an HR leader, you've got a million things on your plate! How do you manage the survey process without losing your mind? I've got you covered with practical tips and tools to streamline the survey process, so it doesn't become just another chore. Remember, mastering the art of employee surveys is NOT OPTIONAL; it's the foundation for driving engagement at all levels of your organization. Join us in this episode as we empower you with the knowledge and strategies to create a culture of feedback and continuous improvement within your company. Topics Discussed: Resources mentioned: https://www.linkedin.com/posts/christiehoffman_employeeengagement-employeeexperience-hr-activity-7095084191100403712-D2DE?https://www.linkedin.com/groups/14306857/https://youtu.be/wEveR_FuWDs?feature=sharedhttps://www.gallup.com/q12/?campaignid=18945816141&adgroupid=143633586477&adid=635680356860&gclid=CjwKCAjw1t2pBhAFEiwA_-A-NElZEFScFDahUh6fb5njJ0fKmdlPKgu0SGNnrhXuK36XRO8I06aRqRoCcokQAvD_BwE Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, I ask you have you ever noticed how there are countless articles online like, "8 Ways to Boost Engagement"? Yet they consistently overlook the single most effective approach that applies universally, regardless of an organization's size, industry, or revenue. The best part? It's surprisingly straightforward, and you can start implementing it today. Tune in to discover how you can create a more engaged tomorrow! Topics discussed Resources mentioned Engagement AcademyFollow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, Erica and I are diving deep into the pivotal topic of company inclusivity and how it impacts workforce engagement. So, picture this: not everyone is gung-ho about hanging out AFTER work, and that's totally okay. We're going to chat about why it's crucial not to forget about this, and why it can be a big deal if we do. Join us for some super interesting insights from Erica Rooney. She really knows how to create inclusive experiences, whether it's face-to-face or virtual, that bring people together and help bridge those gaps among team members. Today's enlightening conversation dives deep into that, so DON'T miss it! 😄 Topics discussed: Resources mentioned: Erica's LinkedInEngagement AcademyFollow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, I was in the middle of recording this episode when I remembered that me, and Daan already had a brilliant interview on this topic! So I decided to show you the conversation in which Daan and I discussed what a people-first company is and isn't, and why it's the key to revenue, productivity, and a more engaged workforce! Plus the importance of managers because ohhhh no-no... you CAN'T drive engagement alone! Topics discussed Resources mentioned Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In today's episode, we will explore what it means to be a people-first company and what are some easy and effective ways to infuse your company's DNA into your interview process. We'll dive into strategies that assess skills and experience and reveal whether a candidate's heart and spirit align with the beating pulse of your organization! Imagine a hiring process where resumes and checkboxes take a backseat, and instead, candidates are drawn to your organization like moths to a flame. This paradigm shift redefines the hiring landscape, emphasizing authenticity and cultural alignment. It's about inviting individuals to become not just employees, but enthusiastic participants in a shared mission! In this new era of hiring, your company's values, beliefs, and practices become a beacon, attracting those who genuinely resonate with your purpose. The result? A workforce that is not just skilled but passionately committed, energized by the authenticity they encounter from the very FIRST INTERACTION. Topics discussed Resources mentioned https://docs.google.com/document/d/1VTBA3hq929hNcRJ9JKInAGGRDypcmn-KFVfSXRKOkKo/edit?usp=sharingFollow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!

In many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to let go of trying to control everything — so much so that his teams thrived past what any of us ever imagined. Topics Discussed Resources mentioned Click to watch the videoClick to watch the videoLink to the book Link for the bookLink for the bookLink for the bookLink for the book Follow Christie Hoffman (Host) on Instagram, TikTok, and Linkedin, and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!