The KAM Club Podcast

Are you a key account manager eager to dive into managing your clients, but find yourself blocked by a founder who won’t hand over the reins? This episode is tailor-made for you. Join us as we explore effective strategies to navigate this tricky transition and gain the independence you need to lead. What You'll Learn: Understanding Emotional Bonds:Trust-Building Tactics:Effective Communication:Showcasing Your Value:Seamless Transitions:Handling Difficult Situations: Step up and steer your key accounts from busy to boss. Master these crucial strategies and start leading with confidence. Loved this guide? Subscribe for more game-changing insights and share with fellow KAMs. Elevate your skills further by joining our community at ⁠thekamclub.com⁠ for exclusive resources and personalized coaching. ABOUT THE KAM CLUB: The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Join the Community:⁠⁠⁠thekamclub.com⁠⁠⁠Subscribe:Feedback:Stay in Touch⁠⁠⁠accountminded.me ⁠⁠⁠⁠⁠⁠t.me/thekamclub --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Ever wonder how you can build trust with clients you rarely meet in person? This episode unveils simple CRM strategies that key account managers use to create strong, trustworthy relationships, even from afar. Tune in to learn how you can too! KEY POINTS: Emphasize Long-Term Thinking: Approach every client relationship with a long-term perspective, thinking of it as a decade-long partnership rather than focusing on immediate transactions. Start Small to Build Trust: Begin relationships with small, manageable projects to build trust and credibility before moving on to larger deals. Simplify CRM Use: Use a simplified CRM system that focuses on the essentials—contacts, notes, and reminders—to avoid overwhelm and increase usability. Record Personal Details: Make note of personal details and follow up on them in future interactions to show genuine interest and care. Utilize Visual Reminders: Use photos or screenshots from meetings to help remember details and maintain a personal connection. Establish Regular Cadences: Set up a regular communication schedule to stay in touch with clients and ensure you are top of mind. Focus on Incremental Wins: Aim for small victories that demonstrate your reliability and deepen trust over time. Think Customer-First: Always consider the client’s perspective and potential concerns, especially in a remote setting. Keep It Simple: Reduce complexity in your CRM and relationship management strategies to make maintaining relationships easier and more effective. RESOURCES: Parma.ai. Mark Kofman on LinkedIn. Show notes.tkcpodcast.com/038 ABOUT THE KAM CLUB: The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Join the Community:⁠⁠thekamclub.com⁠⁠Subscribe:Feedback:Stay in Touch⁠⁠accountminded.me ⁠⁠⁠⁠t.me/thekamclub --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Feeling overwhelmed and lost in your new Key Account Manager role? Don't worry, Agent Rookie KAM, this episode is your mission briefing. We'll equip you with five launchpad ideas to propel you past confusion and into the success stratosphere KEY POINTS: Be a news hound: Immerse yourself in industry publications and attend conferences to stay up-to-date and establish yourself as a trusted advisor. Cultivate depth, not just breadth: Build strong relationships with key stakeholders within your client's organization. Master the art of storytelling, not just a spreadsheet: Use data to tell compelling narratives that showcase the impact of your solutions. Embrace the power of collaboration: Build relationships with colleagues from other departments to gain internal support and expertise. Invest in continuous learning: Take courses, seek mentors, and be open to feedback to improve your skills and knowledge. BONUS INTEL: Uncover tactical tips for navigating handovers, taking initiative, and staying organized. Learn how to manage your most important client: your boss. Discover the secret to securing quick wins and building momentum in your first few months. RESOURCES & LINKS: Show notes: https://tkcpodcast.com/037 Notion 30/60/90 Day Success Plan template: https://store.thekamcoach.com/l/90dayplan The Best 90 Day Success Plan Every New Account Manager Needs [+ Template]: https://www.thekamcoach.com/30-60-90-day-plan-for-account-managers/ Relationship Mapping for Key Account Management [+ Templates]: https://www.thekamcoach.com/relationship-mapping/ A Simple Guide to Data Analysis For Key Account Managers: https://www.thekamcoach.com/data-analysis-for-busy-account-managers/ ABOUT THE KAM CLUB: The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Join the Community: Visit ⁠thekamclub.com⁠ for exclusive content, training, and one-to-one coaching. Subscribe: Don't miss out on future insights. Subscribe to The KAM Club podcast now. Feedback: Loved this episode? Leave us a review and let us know your thoughts! Stay in Touch: Subscribe to Account Minded newsletter at ⁠accountminded.me ⁠and follow us on Telegram at ⁠t.me/thekamclub --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Unlock the mysteries of key account management (KAM)! This episode tackles 5 common misconceptions, revealing the realities and challenges KAMs face. Buckle up for insights and action steps to level up your game Myth 1:Myth 2:Myth 3:Myth 4:Myth 5: Resources & Links: youtu.be/g973DKj49JAyoutu.be/elFa2kcaQ_sthekamclub.comtkcpodcast.com/036 About The KAM Club: The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Join the Community: Visit thekamclub.com for exclusive content, training, and one-to-one coaching. Subscribe: Don't miss out on future insights. Subscribe to The KAM Club podcast now. Feedback: Loved this episode? Leave us a review and let us know your thoughts! Stay in Touch: Subscribe to Account Minded newsletter at accountminded.me and follow us on Telegram at t.me/thekamclub --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Stop the turf war! Key Account Managers and Customer Success Managers aren't rivals; they're a power duo. Discover how their unique skills combine to drive unbeatable customer value. Tune in and unlock the secrets to their success. KEY POINTS: Distinct Yet Interconnected: Explore the essential differences and mutual goals of KAM and CS roles. Revenue Growth vs. Value Delivery: How KAM's strategic partnerships contrast with CS's focus on maximizing product usage. Bridging the Gap: Strategies for fostering better collaboration between KAM and CS teams. The Debate on Customer Retention: Analyzing each role's contribution to customer loyalty and business expansion. Towards Unified Success: Practical steps for integrating the efforts of KAM and CS for holistic customer success. RESOURCES: For more details and resources, visit the show notes at https://tkcpodcast.com/035 Interested in sponsoring the show? Get your message in front of a highly targeted and engaged audience. Learn more at https://tkcpodcast.com/sponsor Stay tuned for more episodes that explore the intricacies of account management and how to excel in customer-centric roles within the tech industry. --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Ever wonder if your key account management skills could unlock doors in any industry? Dive into this episode as discuss transferrable skill across sectors, revealing tailored strategies for success no matter where you're at. In This Episode: The Nuances of Key Account Management: Discover whether key account management skills are universally applicable across different industries or if customization is needed. The Core Similarities and Differences: Understand how key account management stays consistent yet demands adaptability in strategy across various sectors. Industry-specific Strategies: Learn about the unique approaches required in SaaS, manufacturing, and pharmaceuticals. SaaS Focus:Manufacturing Emphasis:Pharmaceutical Sector:Adapting to a New Industry: Tips for key account managers moving into unfamiliar industry territories. Exclusive Insights for Success: Industry Research:Customisation and Continuous Learning:Networking and Flexibility:Resource Highlight: Grab your free copy of the 21-page Complete Account Manager’s Guide to Client Research, offering resources and checklists. Resources: tkcpodcast.com/034Complete Account Manager's Guide to Client ResearchSubscribe to stay updatedJoin the ranks of elite key account managers.The KAM Club provides exclusive training --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Ever wondered if you're cut out to be a key account manager? In this episode, we dive deep into the qualities that make a good key account manager and reveal how you can unlock your potential in this dynamic role. Join us as we explore the essential skills, strategies, and mindset that set exceptional account managers apart. Show notes at ⁠https://tkcpodcast.com/033 WHAT YOU'LL LEARN Whether you're already in the field or dreaming of becoming a key account manager, this episode is packed with valuable insights and guidance to help you thrive. Get ready to test yourself and unlock your potential in the world of key account management. [00:00] Introduction [02:53] - Relationship building [03:42] - Strategic thinking [04:31] - Communication skills [05:29] - Business acumen [05:58] - Problem solving abilities [06:45] - Collaboration and influencing skills [08:05] - Results orientated [08:50] Free key account management career development plan and courses [09:24] - The KAM Club [09:57] - The benefits of experience and mentorship [10:47] - Why you must be a lifelong learner to succeed in KAM [11:19] - The value of feedback and self-reflection [11:55] - Outro RESOURCES The KAM Club ⁠Sponsor The KAM Club podcast⁠.⁠Subscribe to One Step Ahead⁠⁠Suggest a topic⁠⁠Fill out this brief form⁠⁠⁠The KAM Club on Telegram⁠⁠⁠The KAM Club Store⁠ In this episode Key Account Management Career Development Plan20 Free Courses for Key Account Managers to Boost Your Skills Now --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Key Account Management vs Sales: Different roles or two sides of the same coin? In this episode we take a provocative look at what sets sales and key account management apart. And the surprising similarities that unite them. Get ready to unravel the mysteries of sales and key account management, and learn the answer to the age-old question, "What is the difference between key account management and sales?" Show notes at https://tkcpodcast.com/032 WHAT YOU'LL LEARN Join us as we dive into the captivating world of sales and key account management. Discover the surprising similarities and differences that set them apart. From customer acquisition to customer retention, individual deals to overall relationships, and short-term objectives to long-term growth, we'll explore it all! 🕑 Timestamps: Don't miss out on this eye-opening episode that will transform your understanding of sales and key account management. Hit that subscribe button to stay tuned and elevate your skills! 🚀 RESOURCES The KAM Club Sponsor The KAM Club podcast.Subscribe to One Step AheadSuggest a topicFill out this brief form⁠The KAM Club on Telegram⁠The KAM Club Store In this episode ⁠Apollo.io. Sign up for freeHow Key Account Managers Can Overcome Internal Conflict --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Episode Description: Feeling a lack of enthusiasm for what you're selling? Don't worry, you're not alone. In this game-changing episode, we'll provide valuable insights and practical tips to help you rediscover your passion and excel in sales. From evaluating your mindset to celebrating success and embracing challenges, we've got you covered. Join us as we explore how to reignite your excitement, no matter what you're selling. What You'll Learn: Tune in now to reignite your passion and unlock your full sales potential! Show notes and transcript at https://tkcpodcast.com/031 LINKS MENTIONED So Good They Can't IgnoreThe Perfect CloseThe Power of NowLinkedIn Poll --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

We're delving into the world of key account management and uncovering the top 10 common mistakes that can hinder your success as a KAM. Whether you're a seasoned professional or just starting out, this episode is packed with valuable insights to take your key account management skills to the next level. Whether you're looking to avoid these common pitfalls or enhance your existing skills, this episode is a must-listen for anyone in the world of key account management. Let's dive in and transform your approach to KAM! Show notes and transcript available at tkcpodcast.com/030 WHAT YOU'LL LEARN From neglecting relationships to failing to listen, we're shining a spotlight on the pitfalls that many key account managers fall into. You'll discover the importance of building strong relationships with key stakeholders within the client's organization and why being proactive in identifying new business opportunities is crucial. Communication is key, and we'll explore how failing to effectively communicate with internal stakeholders about account statuses or potential issues can impact your success. Plus, we'll discuss the delicate balance between being assertive and being too pushy when closing a sale, ensuring you maintain long-lasting relationships with your clients. But that's not all! We'll dive into the importance of staying informed about emerging trends and technologies, as well as the art of truly understanding the problem before offering solutions. You'll learn to set realistic expectations with clients, avoid making promises that cannot be kept, and gain a clear understanding of what makes an account profitable or not. And let's not forget the ultimate secret to success—putting the client's needs first. We discuss why being overly focused on your own goals and objectives can hinder your effectiveness as a key account manager. LINKS MENTIONED ⁠15 Reasons Why You Might Be A Bad Account Manager⁠ ⁠How Key Account Managers Can Overcome Internal Conflict⁠⁠https://tkcpodcast.com/031⁠ RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website ⁠⁠⁠https://www.thekamclub.com⁠⁠⁠. ⁠⁠Check it out here.⁠ ⁠The KAM Club Newsletter⁠⁠https://tkcpodcast.com⁠⁠The KAM Club⁠⁠The KAM Club on Telegram⁠ --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Craving a career that combines passion and success? Listen as we uncover the 15 awe-inspiring reasons why being a key account manager is an unbeatable choice. In this episode you will gain valuable insights into the world of key account management. We'll explore the reasons why becoming a key account manager is not only an exciting professional choice but also a pathway to long-term success. From unparalleled opportunities for career growth and high earning potential to the chance to work with diverse industries and build strong relationships, this role offers a dynamic and fulfilling journey. Join us as we discuss why being a key account manager could unlock your professional dreams. * Apologies - on editing the podcast I realised I forgot to talk about the 12th reason, that you get to develop and implement creative solutions. Show notes, including mentioned resources and compete transcript available at tkcpodcast.com/029 RESOURCES Sponsor The KAM Club podcast.Subscribe to One Step AheadSuggest a topicFill out this brief form⁠The KAM Club on Telegram⁠ Life After Key Account Management? What Happens Next?Why Smart Key Account Managers Build a Personal BrandHow Much Money Does a Key Account Manager Really Make? --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

In today’s fast-paced world, it’s easy to feel overwhelmed with work and responsibilities. Many of us struggle to keep up with the demands of our jobs, which can lead to stress, burnout, and a decrease in productivity. Listen to the episode as we explore 15 ways to simplify your work and make your life easier. Get ready to learn some valuable tips that will help make your work life easier and reclaim your time and energy. Check out the show notes, including links and complete transcript at https://tkcpodcast.com/028 RESOURCES The KAM Club Sponsor The KAM Club podcast.Subscribe to One Step AheadSuggest a topicFill out this brief form⁠The KAM Club on Telegram⁠ IN THIS EPISODE ReadwiseClickUpGet started for freeFrom To-Do to Done: How to Go from Busy to Productive by Mastering Your To-Do ListTextExpander16 Essential Chrome Extensions to Really Improve Your Workflow --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

In this episode of The KAM Club podcast we’re diving into the world of client-supplier relationships to uncover the top 13 things clients won’t tell their suppliers. From hidden agendas to unspoken expectations, get ready to discover the secrets that could transform your business partnerships. Remember, often it’s not what your client’s say—but what they don’t say—that matters. Find out why clients may not be eager to share information with their suppliers, and why it’s important that you find out. Knowledge is not only power, but helps you make important decisions about how to best work with your client to help them get maximum results from your partnership. RESOURCES: Sponsor The KAM Club podcast.Subscribe to One Step AheadSuggest a topicFill out this brief formThe KAM Club on TelegramEpisode show notes --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

What are your options when you're a key account manager and ready for your next move? Working in the same job for a long time can cause you to feel uninspired. To keep yourself motivated and happy in your work, it’s important to switch things up every now and then. We discuss how in this episode of The KAM Club: Some of your career options for key account managers: Strategic Account Manager.Global account manager.Manager/Director.Business Development or Sales.Customer SuccessChange industriesJob craft. LINKS MENTIONED Gain Grow RetainWhy Smart Key Account Managers Grow a Personal BrandZety20 Free Courses for Key Account Managers to Boost Your Skills Now RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletterhttps://tkcpodcast.comEpisode show noteshttps://tkcpodcast.com/026The KAM ClubThe KAM Club on Telegram. --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

The last thing you need as a supplier, are changes to your client's procurement contacts. A new team introduces fresh dynamics and relationships that change the working environment. But will it be for the better or for the worse? Either way, you can expect to face significant challenges and new opportunities for suppliers that call for smart thinking and swift action. In this episode of The KAM Club podcast I share 10 steps to win over your client's new procurement team. LINKS MENTIONED One page key account plan template. Free one page template and guide for building a key account strategy that increases client revenue and retention. Gartner study: Procurement's Response to COVID-19 RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletter. Sign up to never miss an episode. Visit https://tkcpodcast.com Episode show notes. Read the detailed notes and get links everything mentioned in the show. Visit https://tkcpodcast.com/025 The KAM Club. Learn more about the world's greatest community of key account managers from around the globe. The KAM Club on Telegram. Don't miss a thing. Subscribe on Telegram to find out when new podcast episodes, videos, blog posts and workshops are released. --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Keeping in touch with your clients is vital to maintain an active and mutually beneficial relationship. But when you're busy, it’s so easy for things to fall through the cracks and create a contact gap that could lead to your client drifting away and negatively impact your business If you’re struggling with staying in touch with your clients, keep on listening because I'm about to share some ideas on how to build an effective contact plan. LINKS MENTIONED DotCal. The appointment scheduling tool I use. Click here to get 50% off your first 6 months. GetDex. Personal CRM that integrates seamlessly with LinkedIn Airtable. Free tools that's a cross between a database and a worksheet. Great tool to manage contact plans and relationship maps, including automations. Salesmate. The CRM I use to grow my business. Excellent value and includes things like telephony, templates, automations and sequences. Microsoft Teams. Excellent knowledge management and collaboration tool, with the ability to invite external people into your channels. Notion. My knowledge management tool of choice. Everything in my business lives inside Notion. Taskade. A fantastic project and knowledge management tool. It's free, simple and perfect for the busy key account manager. ClickUp. This is the project management tool that drives my business and all my client projects. Can't live without it. Slack Connect. Invite clients to your slack channels. Essential option for communication if you have clients who live inside Slack. RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletter. Sign up to never miss an episode. Visit https://tkcpodcast.com Episode show notes. Read the detailed notes and get links everything mentioned in the show. Visit https://tkcpodcast.com/024 The KAM Club. Learn more about the world's greatest community of key account managers from around the globe. The KAM Club on Telegram. Don't miss a thing. Subscribe on Telegram to find out when new podcast episodes, videos, blog posts and workshops are released. --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

If you've worked with any client ever, you know they often have very clear ideas of what they want. But what they want, isn't always what's best for them. This can be a challenge for any key account manager, but it also presents an opportunity. Disagreements can be a catalyst to improve collaboration and produce outstanding work. So let's talk about how to disagree with your client, the right way. Telling our clients what they need to hear, not what they want to hear, is our responsibility as key account managers. That can sometimes cause conflict. But that's how pearls are created; an oyster is irritated by a little piece of sand, and a beautiful creation is the result. Disagreements may be uncomfortable, but don't put off the hard conversations. They won't get any easier and it'll just lead to communication breakdowns and harms your ability to collaborate. Decisions get delayed, and you could miss out on big opportunities for your business. LINKS MENTIONED The Improv Mindset: Change Your Brain. Change Your BusinessGaily MontgomeryBruce MontgomeryDashboard Improv RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletterhttps://tkcpodcast.comEpisode show noteshttps://tkcpodcast.com/023The KAM ClubThe KAM Club on Telegram. --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

It's easy to lose sight of the big picture in the day-to-day grind. Sit down, take stock and say these four words to your clients to understand what they need from you right now. It's Q4 and the end of the year is in sight, so everyone is busy. Many of our clients are measured on annual targets and have a short few months to catch up and get the kind of results that delivers a bonus and a pay raise. It's also important that you finish the year strong so your client sees a clear return on investment from your partnership. (and also so YOU get a bonus and a pay raise). Listen to the episode to hear the magic four words you need to ask your client now to get everyone across the finish line. LINKS MENTIONED The KAM Club on Telegram. 45 Best Questions to Ask Your Clients to Get To Know Them RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletterhttps://tkcpodcast.comEpisode show noteshttps://tkcpodcast.com/0The KAM Club --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

Is your inbox taking over your life? A McKinsey study found that we're distracted from work every 10 minutes (56 times a day) and it takes about 25 minutes to get back into the zone again and focus on the task. So about 2 hours a day is spent just recovering your concentration. And email is one of the main culprits. In this episode I share 12 email management hacks to tame your inbox, stop it from getting out of control and give you time back in your day. LINKS MENTIONED McKinsey study: Unlocking value and productivity through social technologiesStatistia: Number of messages received daily by office workers in the United States and the United Kingdom in 2022Textexpander snippets and customer shortcuts appGmail keyboard shortcutsOutlook keyboard shortcutsTeamstand document management extension RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletterhttps://tkcpodcast.comEpisode show noteshttps://tkcpodcast.com/021The KAM Club --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message

We all have favourites. Those clients we absolutely adore! In fact if work wasn't in the way we'd probably be besties. But as a key account manager, finding friends isn't your number one priority. And being too close to your clients can cause problems. And in this episode we talk about them all: 📍You neglect your other clients. 📍You over-service (bend the rules) 📍You say too much. 📍Difficult conversations are made even harder 📍You step over boundaries. 📍You slack off. 📍You stop expanding your network. 📍Your judgement is clouded. Remember, with clients you should be friendly, not friends. LINKS MENTIONED Gartner Report: Why Your Accounts Aren't GrowingLeave a review of the podcast on iTunes RESOURCES The KAM Club podcast is dedicated to helping busy key account managers get one step ahead. Listen for news, trends, tips, best practices and advice on how to have a successful career in key account management. Be sure to follow @thekamclub on social and check out our website https://www.thekamclub.com. Want some KAM swag? We've got T-shirts, coffee mugs and more. Check it out here. The KAM Club Newsletterhttps://tkcpodcast.comEpisode show noteshttps://tkcpodcast.com/020The KAM Club --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-kam-club/message