The Tim Faller Show

Change can be very elusive. Podcasts, seminars, books, classes, webinars, virtual classes all give us great ideas for improving processes. But how many actually take root and become what we do as a regular habit or process? Maybe we just don’t know how to change, so we substitute other activities. In a recent training, guest...

Today on the Tim Faller Show, Doug Panozzo joins the show. Doug shares the many facets of incentives and ways he has been successful in motivating his team. Doug is the production manager at Hogan Design and Construction and joined their team in 2017 after several years managing projects for a technology company. He brings leadership, communication,...

Today on the Tim Faller Show, Tim and Steve go solo to discuss production system shifts and the changing world of the lead carpenter and project manager. Tim talks about the most significant challenge facing the remodeling industry: increasing sales with the lack of skilled labor. The challenge comes from controlling growth with a limited...

On today’s episode of the Tim Faller Show, Jake Carter is a guest to discuss how the construction industry can address the challenges of a shortage of skilled trades workers and a lack of training opportunities. Jake advocates for a collaborative approach within local communities, with support from regional and/or national partners. Many local Home...

We welcome guest Emma Kraft to the show to discuss the struggles of bridging the gap in a male-dominated field as both a woman and a daughter. Emma Kraft is the President of Kraft Custom Construction, Inc., located in Salem, Oregon. The company was started by Emma’s father, Robert Kraft, in 1982. In 2001, he...

We are pleased to welcome Chris Fox today to discuss the process of hiring an estimator in the remodeling industry. Chris Fox is the Sales and Design Manager at Fox Home Innovations located in Manhattan, Kansas. As the company’s Director of Design and Sales, Chris is heavily involved with the management of all design projects...

Today on the Tim Faller Show, Paul Cardis of ON3, joins the show to discuss the enormous challenge of proper staffing in the remodeling industry and how proper education, teaching, and coaching can expand the pool of qualified employees and help you retain current ones. Paul states that one of the most effective methods of “training” is to...

In today’s competitive business world, preconstruction is a crucial process that can make or break a company’s success. Tim and Greg, in their numerous podcasts, have shared valuable insights on how companies can achieve better results by improving their preconstruction process. One of the key factors, they point out, is having in-house designers, which allows...

Nathan Morris and Sara Hadden, seasoned professionals from CG&S Design Build, have crafted a unique approach to processes that helps management control the way things are done, named the CG&S Way. Tim and Greg delve into the origins of this innovative system and how these experts garnered widespread acceptance. Sara Hadden is the Design Manager...

The four-day workweek is becoming a popular trend for companies, especially with the younger generation joining the workforce. While there are arguments for and against this idea, today’s episode features Erich Van Cleave discussing how his company has given a unique twist to the four-day workweek. Tune in to discover how this approach can benefit...

Determining the right amount of work for a company can be a challenging task. The industry has tried to define it, but each company has different budgets and employees who may not work at the same pace. Additionally, the completeness of job packets or job information provided by sales/designers can vary greatly in any company....

In a world where technology is constantly evolving, it’s easy to overlook the power of traditional communication tools. Take the humble whiteboard, for example. It may seem outdated, but it’s actually a highly effective tool for remodeling companies. Tim and Greg discuss why whiteboards could be a good choice for any team looking to communicate...

On today’s episode of The Tim Faller Show, Chris Fox is joining us as the guest to talk about the concept of Capacity Beyond Demand. In order to maintain a good budget and client experience, it is important to determine the capacity of each department, as having an over-capacity department can lead to a decrease...

During Episode 21, Tim had a conversation with Ray Hornsby about his journey from being a Lead Carpenter to becoming a Production Manager. Ray is among the few who have successfully made this transition. He has moved up the growth track and is now the proud owner of Hopkins and Porter Construction located in Potomac,...

Scheduling has been a challenge for everyone over the last few years. Scheduling individual jobs is a challenge by itself but adding the sales design process, the job set up, and then the job itself makes the challenge grow exponentially. Getting the sales design process scheduled is a growing trend in an effort to more...

Continuing last week’s episode, Join Tim, Greg, and Craig Deimler as they delve into the sensitive topic of firing family members. Learn about the common reasons why letting go of a relative may become necessary and discover invaluable tips from Craig on how to evaluate their performance impartially. Craig also gives advice on how to...

Family members can sometimes bring valuable skills to a company that can help improve it. However, in some cases, it can be seen as favoritism by the owner (usually a parent), who tries to get their son, daughter, or spouse to take on a role without having the necessary skills or qualifications. While hiring family...

On today’s episode of the Tim Faller Show, Geoff Clark will join us to talk about the topic of onboarding new hires. He will share the story of how he and the team at Mac Renovations decided to improve their old hiring process and will walk us through the new onboarding process they have implemented....

On this episode of The Tim Faller Show, Candice Rania and Morgan Thomas join the show to answer the question: Can design and production get along? While the production and design teams have the same overall goal of completing a project that will delight their clients, they do it differently. Morgan and Candice talk about...

On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do...