Performance Matters | A 5 Moments of Need® Podcast Series

Join host, Con Gottfredson, as he welcomes this episode's guest, Josh Cavalier to explore the pivotal role of L&D in harnessing the potential of AI within organizations. Josh, a seasoned leader in AI, shares insights from his 30-year career journey, highlighting the evolution of technology and its impact on human performance. Listeners gain valuable insights into building AI literacy, crafting AI policies, and navigating the evolving landscape of AI technologies. Con and Josh also emphasize the importance of collaboration between L&D, HR, and other functions to drive successful AI adoption and mitigate risks. Download or Listen Now! Missed an episode in the AI Matters series? AI Revolution in L&D: Challenges and OpportunitiesExploring the Future of Technology and Learning with Mike HruskaAI in Action: Meta’s Learning Content Management RevolutionNavigating the AI Landscape: A Conversation with Vince HanAI Matters: An Exploration Into the World of AI and Workflow Learning Continue to tune in for our upcoming captivating discussions on the future of learning. Upcoming episodes include guests: Markus Bernhardt, Allen Koh, and Kevin Oakes.

In this AI Matters episode, Sarah Mercier, CEO of Build Capable, shares her perspectives on how generative AI is reshaping training paradigms. Listen as Sarah shares how she believes AI can save time, enhance access to learning opportunities, and promote inclusion for historically marginalized groups. She also emphasizes the need for healthy skepticism and rigorous verification of AI-generated content. Finally, as an early adopter of technology, she provides practical advice for L&D professionals navigating this dynamic field. Tune in to explore the potential, challenges, and ethical considerations surrounding AI in learning and development. Please Note: Sarah mentioned the term "accessibility dongle" in error a few times throughout this episode. She meant to use the term "disability dongle". Reference: https://blog.castac.org/2022/04/disability-dongle/ Missed an episode in the AI Matters series? Exploring the Future of Technology and Learning with Mike HruskaAI in Action: Meta’s Learning Content Management RevolutionNavigating the AI Landscape: A Conversation with Vince HanAI Matters: An Exploration Into the World of AI and Workflow Learning Continue to tune in for our upcoming captivating discussions on the future of learning. Upcoming episodes include guests: Markus Bernhardt, Josh Cavalier, Allen Koh, and Kevin Oakes.

This AI Matters episode dives deep into the intersection of technology and learning with our special guest, Mike Hruska. With a background in research for the National Institute of Standards and Technology (NIST), Mike brings a wealth of knowledge and experience to the table as a technologist and design thinking practitioner. Listen as Mike shares his perspective on the significant gap between the potential of educational technology and its actual impact on efficacy. Drawing from his expertise, the dialogue explores how this realization led him to delve into the intersection of technology, people performance, and learning. Download/Listen Now! Missed an episode in the AI Matters series? AI in Action: Meta’s Learning Content Management RevolutionNavigating the AI Landscape: A Conversation with Vince HanAI Matters: An Exploration Into the World of AI and Workflow Learning Continue to tune in for our upcoming captivating discussions on the future of learning. Upcoming episodes include guests: Markus Bernhardt, Sarah Mercier, Josh Cavalier, Allen Koh, and Kevin Oakes.

Welcome to the latest episode of our AI Matters series! In this installment, we delve into the world of AI in workplace learning with Angie Hubert, a learning leader at Meta. Join us as we explore Angie's journey and how AI is revolutionizing her organization's content management. Explore the pivotal role of frameworks such as the Five Moments of Need and single source publishing in shaping cutting-edge AI solutions. Don't miss out on this insightful episode as our team tackles the complexities, challenges, and exciting prospects of integrating AI into workplace learning. Missed an episode in the AI Matters series? Download and listen now: Navigating the AI Landscape: A Conversation with Vince HanAI Matters: An Exploration Into the World of AI and Workflow Learning Continue to tune in for our upcoming captivating discussions on the future of learning. Upcoming episodes include guests: Mike Hruska, Markus Bernhardt, Sarah Mercier, Josh Cavalier, and Allen Koh.

This AI Matters episode features Vince Han, the visionary CEO and founder of Mobile Coach. Chris, Con, and Vince discuss the vast potential of AI in learning, the significance of robust frameworks, and the crucial need for guardrails in the AI landscape. They also uncover real-world examples, heed cautionary tales, and peer into a future where AI seamlessly integrates into our daily work. Download or listen to the episode now! Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved.

Discover the importance of aligning training with the critical moments of Apply, Change, and Solve, and how Erwin's team successfully implemented a Digital Coach to meet theses diverse needs of their workforce. The dialogue in this episode challenges traditional learning norms and sets the stage for a performance-first mindset in a regulated industry. If you're navigating compliance training, seeking to enhance employee productivity and performance, or just curious about the future of L&D, this podcast is a must-listen. Erwin De beuckelaer is the Director of Innovation and R&D Quality at Johnson & Johnson Innovative Medicine. Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved.

Welcome to AI Matters, a new series within the Performance Matters Podcast. This series aims to bring order and focus to the AI discussions, exploring how it aligns with frameworks like the 5 Moments of Need and learning content management. Throughout the coming months we'll be sharing both expert insights and real-life examples from practitioners. Episode One is just around the corner, featuring a co-host who will undoubtedly rock your world! But first, dive into the kickoff discussion with co-hosts Conrad Gottfredson and Bob Mosher as they dissect AI's role in the industry. Stay connected, stay engaged, and let's collectively embrace the future of AI in performance. Join us bi-monthly as we navigate the intricate landscape of AI's impact on our professional landscape. Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved.

Discover the power of the 5 Moments of Need in manufacturing as John Linderman from General Mills takes center stage in this episode of the Performance Matters Podcast. Listen to hear how the General Mills team tackled high turnover challenges by introducing a cutting-edge digital coach for real-time learning. John discusses his team's insights on the coaching model, their swift workflow analysis, and conquering obstacles in the manufacturing landscape. He also shares valuable advice around the benefits of forming cohorts, strategic partnerships for initial implementation, and aligning efforts with the methodology's principles. Enjoy the episode! Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2024 by APPLY Synergies, LLC | All Rights Reserved.

In this episode, we are honored to have the esteemed Dr. Conrad Gottfredson, podcast co-host and 5 Moments of Need methodology visionary, join us to delve into the contemporary and crucial topic of skills and skillsets. In this discussion, Con shares invaluable insights on building and sustaining skillsets, aligning them with workflow learning, and ensuring they stand the test of time. Enjoy the episode! Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

In this episode of the Performance Matters podcast series, Bob Mosher welcomes Dr. Conrad Gottfredson, pioneer of the 5 Moments of Need, to discuss the importance of knowledge and content management within the context of workflow learning. Listen to dig deeper into the three key steps he suggests to start embracing content management: structuring content, consolidating deliverables, and defining the lifecycle of content. Have questions about this content or another resource on the site? Let us know! Use this form to let us know you’re interested in scheduling a call with a member of the team. We’re always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, attend the 5 MoN Summit, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

In this episode of the Performance Matters Podcast Series, Bob Mosher and Sue Reber delve into the significance of targeted training within the realm of the 5 Moments of Need. They explore the evolution of instructional design from traditional classroom-based approaches to a more dynamic and impactful method. As you’ll hear, Sue Reber stresses the importance of critical skills, noting the shift from merely imparting knowledge to hands-on, targeted learning experiences. The two also underscore the relevance of the digital coach, an essential tool designed to support learners across all 5 Moments of Need, and the need for SMEs and L&D leaders to keep an open mind, start small to validate the effectiveness, and pave the way for better learning outcomes. Their shared expertise and insights promise to guide organizations towards embracing more efficient and impactful learning methods. Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

In this episode hosts Bob Mosher and Con Gottfredson discuss the challenges of transitioning from a training mindset to a performance mindset. They share a real-life scenario where a long-standing training program was held up as a success story, despite its limitations. Download or Listen Now! Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Welcome to the 75th episode! This episode is a special one, in it you'll hear host, Bob Mosher, reflect on his view of the learning and development field's journey to-date. For almost 20 years, we've heard familiar challenges in our industry: needing a seat at the table, ROI struggles, avoiding the role of order takers, and being left out of strategic conversations. Listen to why Bob feels it's time we address why these challenges persist and how we can change the narrative. The episode discusses reframing our purpose, moving beyond traditional training, and embracing workflow learning to create lasting impact. Your feedback and thoughts on this topic are invaluable as we continue this conversation. Have questions about this content or another resource on the site? Let us know! Use this form to let us know you're interested in scheduling a call with a member of the team. We're always happy to discuss your current, future, or aspirational initiatives in real-time. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

In this podcast episode, Bob Mosher discusses the shift from traditional training methods (ADDIE) to the EnABLE methodology for more effective job performance in the workplace. Listen as he delves into the transformational shift in mindset and operational strategies towards a performance-first approach, fostering a dynamic blend of targeted training and digital coaching. Discover how this change can save money, improve workforce efficiency, and drastically improve the way we design learning. Listen or download the episode now to begin changing mindsets. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

In this episode, Sue Reber, the Executive Director of Consulting Services at APPLY Synergies, delves into the tactical aspects of implementing a workflow learning solution. In her conversation with Bob Mosher she highlights the significance of aligning with the workflow, prioritizing job performance, delivering focused support, and integrating the digital coach into training. She walks through how these principles play a pivotal role in maximizing the efficiency and effectiveness of learning solutions within the flow of work. Listen Now! For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Carol Stroud, Senior Strategic Consultant at APPLY, discusses how to strategically partner with the business through the successful completion of workflows. "Knowing stuff" is not good enough. You must impact the workflows and measure actual job performance. Hear how it's done, listen or download the episode now. For more 5 Moments of Need resources, visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Bob Mosher and Einar Schow, CEO of APPLY Synergies, discuss how to align your learning initiatives with the larger business needs. They hit on the topics of: key business drivers and the challenges in understanding them, evolving skills and roles, the rise of L&D, and the elusive ROI. Listen or download this episode now to help create your business case for workflow learning. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

In this episode Bob Mosher and Chris King, Executive Director of the 5 Moments of Need Academy, explore what a Digital Coach is – and isn't. They discuss whether or not the Digital Coach is a technology, what principles make up it's framework, and how the LMS journey maps to it. Listen or Download the Episode Now! For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

This episode features Sara Chizzo, APPLY Synergies', Director of Sales, along with co-hosts Conrad Gottfredson and Bob Mosher. Their discussion is focused on Sara's background in measurement and analytics in learning and how the embedding of learning in the flow of work can truly measure impact, effectiveness and return on investment for organizations and their learning programs. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.

Donna Audritsh, one of APPLY's senior 5 Moments of Need consultants, shares with host, Bob Mosher her 13 tips for facilitating a successful RWA. Listen or download the episode now. For more 5 Moments of Need resources visit our website, join the conversation, download our ebook, and subscribe to this podcast so as not to miss a single episode. Copyright © 2023 by APPLY Synergies, LLC | All Rights Reserved.