The Business of Travel

In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation’s Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Kelsey Frenkiel, GBTA Albena Taseva, WSAudiology Townsend Bailey, IHG Hotels & Resorts Referenced Documents GBTA Foundation Sustainable Procurement Standards Key Topics Discussed Sustainability RFP ESG If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass Reflections on the Big Idea: Artificial Intelligence GBTA Board View: Regional Insights on Business Travel Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Reflections on the Big Idea: Artificial Intelligence In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Made Possible by BCD Travel Episode Reference Documents The Big Idea Artificial Intelligence (AI) and What It Means for Business Travel Management Read on BCD’s Website GBTA Members can read in the Hub Host & Guest Info Yannis Karmis, BCD Travel Aurelie Krau, Innovation Consultant Kevin Fliess, GBTA Key Topics Discussed Artificial Intelligence (AI) Generative AI Travel Management If you enjoyed this episode, here are some similar shows Travel Management in the Age of AI GBTA Board View: Regional Insights on Business Travel How AI is (Re)Shaping Business Travel: A Conversation with McKinsey Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahead and breakdown key subject areas like remote work, evolving preferences in travelers, the role of sustainability, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Episode References GBTA Sustainable Procurement Standards Host & Guest Info Mark Cuschieri, President Peter Koh, Ex-Officio Member, APAC Liz Oliveria, Direct Seat, Regional Canada Felipe Cardona, Ex-Officio Member, LATAM Key Topics Discussed Climate Action Sustainability Traveler Trends Remote and Hybrid Work If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass GBTA Board View: Reflections & Projections How AI is (Re)Shaping Business Travel: A Conversation with McKinsey Transcript View the Transcript Here Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to you by the Risk Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Bruce McIndoe, McIndoe Risk Advisory LLC Suzanne Sangiovese, Riskline Vasilis Tzanetis, Sibylline Jorge Mesa, BCD Travel Key Topics Discussed Risk Management, Individual Travel Risk Profile, Privacy Policies, Blended Travel If you enjoyed this episode, here are some similar shows Sustainability is a Team Sport | The Carbon Compass GBTA Board View: Reflections & Projections Human Trafficking: Get Onboard and Make a Difference Transcript View the episode transcript here Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Welcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast. In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability in business travel. In this first episode, Mike Nicholus, Global Operations Environment Director for Accenture, explores what sustainable business travel means in the context of global sustainability efforts, and dives into what was needed internally to move the needle on sustainability. Lastly, he gives some insights on what the future of sustainable business travel might look like. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Mike Nicholus, Accenture Fanny Everard, GBTA Key Topics Discussed Sustainability, GBTA Foundation, Climate Change, Travel Management, Carbon Accounting, Corporate Sustainability Reporting Directive If you enjoyed this episode, here are some similar shows Behind the Scenes at COP28: A Global Business Travel Perspective How AI is (Re)Shaping Business Travel: A Conversation with McKinsey GBTA Board View: Reflections & Projections Transcript View the Episode Transcript Here Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Travel Management in the Age of AI In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use of AI in travel and expense management. Looking forward, the discussion highlights AI's role in FinTech, emphasizing security and privacy. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Made Possible by Brex Host & Guest Info Kevin Fliess, GBTA Vineet Taneja, Brex Key Topics Discussed AI, Travel Management, Expense Management If you enjoyed this episode, here are some similar shows How AI is (Re)Shaping Business Travel GBTA Board View: Reflections & Projections Technology Solution that Take Care of Travelers Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

This is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry. The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences Alex and Ryan also unpack some of the obstacles around running technology transformation programs and provide practical guidance on how to get started with AI initiatives. Whether you're an airline executive, a hotel manager, corporate travel manager, or a frequent business traveler, this episode provides essential insights into the future of travel powered by AI. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Kevin Fliess, GBTA Alex Cosmas, McKinsey Ryan Mann, McKinsey Key Topics Discussed - AI - Hospitality - NDC - Travel Experience - Decarbonization If you enjoyed this episode, here are some similar shows - AI and the Future of Business Travel | GBTA-AI: AI and Business Travel - GBTA Board View: Reflections & Projections - Lessons on Fostering Innovation in Travel Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Business of Travel Behind the Scenes at COP28: A Global Business Travel Perspective December 14, 2023 In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA’s CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They discuss the scale and significance of the event, the importance of collaboration between public and private sectors, and the key takeaways for the business travel industry. Delphine also shares her perspective on the challenges and opportunities that lie ahead as the industry strives to become more sustainable. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Suzanne Neufang, GBTA Delphine Millot, GBTA Key Topics Discussed Sustainability Climate Change If you enjoyed this episode, here are some similar shows - GBTA Board View: Reflections & Projections - Lessons on Fostering Innovation in Travel Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024. They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including: Has business travel reached a "new normal" (and is it time to stop using that phrase)? What's next for sustainability and business travel in 2024? How will AI revolutionize business trips in the coming year – and is the industry ready for it? New Distribution Capability (NDC) momentum – are we there yet? From the transformative tales of 2023 to the compelling predictions for 2024, tune in to discover where the business travel industry has been and where we're heading together. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - Mark Cuschieri, President, GBTA - Rosemary Maloney, Vice President, GBTA - Mike Daly, Allied Seat, At Large, GBTA Key Topics Discussed - Online Booking - Covid-19 Recovery - Multimodality - AI - SAF If you enjoyed this episode, here are some similar shows - AI and the Future of Business Travel | GBTA-AI: AI and Business Travel - Insights from the Instructor of Advanced Principles of Business Travel Management Course - Human Trafficking: Get Onboard and Make a Difference Connect with GBTA Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

The intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting onboard. Brought to you by the Canadian Transportation and Rick Committees The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - Ashley Franssen-Tingley, The Canadian Centre to End Human Trafficking - Sandy Biback - Meeting Planners Against Human Trafficking - Marina Elsener - Fairmont Hotels - Cpl David Lane - RCMP Key Topics Discussed - Human Trafficking - Travel Safety - Risk Management If you enjoyed this episode, here are some similar shows - Protections for the Traveling LGBTQ+ Workforce Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Travel has seen a shift from Duty of Care to Duty TO Care and the wellbeing of travelers is a key part of that shift. When we take care of travelers, they perform better and are happier and healthier individuals. New technology solutions are enabling better care of travelers and this discussion with industry experts Romain Aubanel, Jack and Ferdi and Josh Gunn, CTM will discuss redefining wellbeing, what data and analytics are telling us and the role of technology. This podcast is moderated by Katie Virtue, FESTIVE ROAD and brought to you by the GBTA Technology Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - Katie Virtue, FESTIVE ROAD - Romain Aubanel, Jack and Ferdi - Josh Gunn, CTM Key Topics Discussed - Duty of Care - Risk Management - Travel Management If you enjoyed this episode, here are some similar - AI and the Future of Business Travel | GBT-AI: AI and Business Travel - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem - Tech Safari Series: Why are travel analytics more important than ever? Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

Business of Travel Using Technology for Simple Meetings Success October 20, 2023 In-person meetings and events are driving industry stabilization and the increasing volume is requiring new approaches. Meetings are coming back strong and this discussion with industry experts Ciaran Delany, Hubli and Meredith Smith FESTIVE ROAD, will give you the trends and insights into how companies are using technology to address challenges and see success. This podcast is moderated by Laurie Scott and brought to you by the GBTA Technology Committee. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Laurie Scott, Markel Meredith Smith, FESTIVE ROAD Ciaran Delany, Hubli Key Topics Discussed - Meetings Technology - Simple Meetings - Meetings Management If you enjoyed this episode, here are some similar - AI and the Future of Business Travel | GBT-AI: AI and Business Travel - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem - Tech Safari Series: Why are travel analytics more important than ever? Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

In this episode, John Morhous, Chief Experience Officer at Flight Centre Travel Group, and Amir Amidi, Managing Partner in Travel and Hospitality at Plug and Play, join Tara Erwin, Communications and Public Relations Manager with GBTA discuss Flight Centre's digital journey, the distinction between internal and third-party innovation projects, the impact of AI on the travel industry, KPIs for measuring innovation success, and share startup success stories within Flight Centre's digital initiatives, offering valuable insights into the evolving landscape of the travel industry. Made Possible by Plug and Play The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info - Tara Erwin, GBTA - John Morhous, Flight Center Travel Group - Amir Amidi, Plug and Play Key Topics Discussed - Innovation - Startups - Generative AI Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

In the inaugural episode of "GBTA-AI," a series exploring the role that AI has to play in business travel, host Kevin Fliess, GBTA's Chief Marketing Officer, brings together a panel of experts in the field of artificial intelligence and business travel. Joining the discussion are Tom Allen, CEO at AI Journal; Sam Hilgendorf, CIO at Fox World Travel; and Mat Orrego, CEO and co-founder of Cornerstone Information Systems. This episode serves as the foundation for a long-term conversation on the transformative impact of AI on the business travel industry. The panel explores the concept of generative AI and its potential to reshape various aspects of business, providing valuable insights and setting the stage for future episodes that will delve deeper into this evolving and impactful topic. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Kevin Fliess Tom Allen Sam Hilgendorf Mat Orrego Key Topics Discussed - Artificial Intelligence - Large Learning Models - ChatGPT -Generative AI If you enjoyed this episode, here are some similar - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem - Tech Safari Series: Why are travel analytics more important than ever? - Empowering Capital | Female Angel Investors in the Startup Ecosystem Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Business of Travel There is Power in Women Supporting Each Other in the Workplace September 22, 2023 Having programs for women in the workplace is considered table stakes for most companies, but in order to drive meaningful progress, more needs to be done. Cynthia Barnes and Jennifer Miranda from American Airlines discuss their experiences and the benefits from being a part of their company’s women’s leadership programs as well as the impact that formal and informal mentorship has had on their personal and professional growth, and how women can continue to support each other at any level in the organization. Made Possible By American Airlines The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Bev Heinritz Director, Foundation Programs, GBTA Foundation Cynthia Barnes, Director of Global Sales and Market Initiatives, American Airlines Jennifer Miranda, Manager of Global Sales and Market Initiatives, American Airlines Key Topics Discussed - Mentorship - Women in Business Travel Resources Mentioned - GBTA WINiT If you enjoyed this episode, here are some similar - Empowering Capital | Female Angel Investors in the Startup Ecosystem Made Possible by GBTA WINiT - Super Woman: Fact or Fiction | An Industry Conversation - GBTA Ladders | Meet the Season 9 Winning Team, Travel Change! Connect with GBTA - www.GBTA.org - GBTA WINiT on LinkedIn Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

GBTA’s Advanced Principles of Business Travel Management has been a core professional development offering for business travelers for nearly a decade. This course is designed for travel buyers overseeing a managed business travel program and suppliers offering travel-related products and services. It serves as the next step after GBTA’s Fundamentals courses as well as a preparatory course for individuals interested in taking the Global Travel Professional (GTP) Examination. Instructor Sandy Moring, Managing Director with Strategic Travel Solutions Ltd, is joined by Debbie Iannaci, Vice President, Global Communications, PR & Research with GBTA. Together they explore the history of Advanced Principles of Business Travel Management as well as dive deeper into two of the course’s key takeaways. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. Host & Guest Info Debbie Iannaci Sandy Moring Sandy’s extensive experience derives from her varied roles within the world of corporate travel and previously to that, adventure travel. With a strong operational background, plus senior leadership roles in account management, commercial marketing, training and more recently, encouraging the next generation via coaching, she is involved in many projects as a freelance consultant in business re-engineering, travel risk management and sustainability. Key Topics Discussed - Travel Policy Compliance - Travel Risk Managment Resources Mentioned - Advanced Principles of Business Travel Management Course - Fundamentals of Business Travel Management Course If you enjoyed this episode, here are some similar - Protections for the Traveling LGBTQ+ Workforce Made Possible by the Risk Committee - The Path Forward for NDC: Implementation and Impact Across the Industry Ecosystem - Empowering Capital | Female Angel Investors in the Startup Ecosystem Made Possible by GBTA WINiT Connect with GBTA - www.GBTA.org Music track is Space Jazz by Kevin MacLeod Licensed under Creative Commons: By Attribution 3.0 License

A discussion on how your corporate travel policy can reflect the LGBTQ+ business traveler in 2023. Organizations have an obligation to ensure their workforce is safe, regardless of individual profiles, and it is essential that your travel risk management program acknowledges and plans for the diverse risks faced by its LGBTQ+ employees. How can travel and security managers ensure the safety of their LBGTQ+ employees while respecting individuals’ privacy and autonomy? What do the recent legislative changes in the US and elsewhere mean for your travelers? What particular pre-trip preparation and resources are required to ensure your employees’ safety around the world? Mackenzie Grahek, Security Manager at International SOS and Craig Collins, Vice President Client Services at CIBT Newland Chase will answer these and other questions. Brought to you by the GBTA Risk Committee. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Brought to you by the US Accommodations Committee. In the third installment of the GBTA Accommodation Committee's Hotel Sourcing Podcast Series, Steven Van Overmeiren (Baker McKenzie), John Berkley (Tripbam), Lukasz Dabrowski (HRS), Iggy Fisher (Club Quarters), and Chris Massucci (Marriott) discuss a macro view of current industry trends and what we can expect to see as we head into the traditional sourcing season for 2024 hotel programs. They discuss expectations regarding volume, rates, and other key program priorities from both buyer and supplier perspectives. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

In this podcast, we discuss GBTA Ladders and speak with the Season 9 winning team, Travel Change! The group discusses the premise of their project and how rounding up on every travel transaction can be a force for change in today’s world! Moderating the discussion is Grace Morrisey, Director, Travel & Expense, General Atlantic and GBTA Ladders Co-Chair who is joined by members of the Season 9 winning team: • Anja Turner, Vice President, Marketing & Communications, BCD Travel • Kayleigh Rogers, Consulting Manager, American Express GBT • Micha van Eijk, Senior Product Manager, Emburse • Stevie-Leigh Harrison, Global Product Manager, TakeTwo Travel Solutions • Lorena Hurtado, Marketing and Digital Manager, Avianca Airlines • Itzetl Villanueva, Enterprise Global Sales Manager, Delta Air Lines Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

New Distribution Capability (NDC) has been around for over a decade in the travel industry – but now the effort has accelerated. In a recent GBTA poll, 53% of business travel industry professionals said airlines are trying to roll out NDC too quickly. So where does the industry stand now on NDC and what’s next? In this podcast, experts discuss their view on how NDC is impacting the industry ecosystem, how execution has been going - from readiness to uptake, what’s going well and what’s still a challenge, their NDC priorities for the coming months and where the industry might be a year from now. Rita Visser, Director of Global Sourcing & GPO, Oracle, moderates the expert line up: Fred Fredericks, Senior Vice President / Chief Product Officer and head of Engineering at SAP Concur; Jeff Klee, CEO of AmTrav; and Graham Wareham, head of Airline Strategy and Partnerships at ATPCO. Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/