Get Out of Wrap - Contact Centre Chat
Business & Economics Podcasts
There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.
Location:
United States
Description:
There are 6,000 contact centres in the UK - this is the 1st podcast dedicated to the world of the contact centre. Perhaps still an industry with a negative perception externally, the reality is very different & very positive. This is a podcast all about best practice in Contact Centres &what vibrant, vital, diverse, exciting engagement places they really are. I’ll be chatting to people who know their stuff and are doing great things. This podcast is independent and a proud supporter of Naomi House/Jacksplace Childrens Hospice.
Language:
English
Website:
https://getoutofwrap.com/
#188 - A Team Leader Day at SSCL
Duration:00:21:10
#187 Chara-Lea Pidduck shares her inspiring story
Duration:00:43:16
#186 - David Holmes author of Leading the Line comes on to chat about the book
Duration:00:44:45
#185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses
Duration:00:36:08
#184 - Andy Roberts - CEO at Sabio
Duration:00:38:09
#183 Chris Mounce of Evaluagent on the launch of a new service & all things quality
Duration:00:52:56
#182 - Steven Miller - multiple award winning WFM & Planning Manager
Duration:00:42:11
#181 Sir John Kirwan - All Blacks Rugby legend & his mental health mission
Duration:00:53:17
#180 - The UK National Contact Centre Awards with Jackie Pringle
Duration:00:34:31
#179 Jo Bonser of DDC OS on leadership
Duration:00:39:41
#178 Pete Lees & Barry Cooper chat about radical candour
Duration:00:38:28
#177 The ECCCSA's 2023 - a celebration of the Contact Centre & Customer Service Industry across Europe
Duration:00:35:15
#176 - Helen Beaumont Manahan of BPA Quality on Vulnerability
Duration:00:47:34
#175 - Chatting to Team Leaders & Trainers at DDC Outsourcing Solutions
Duration:00:38:44
#174 - Your guide to Day 1 of the Call & Contact Centre Expo
Duration:00:08:23
#173 Julie Mordue & Sarah Hunt of Greenbean
Duration:00:37:00
#172 Nigel Winship chats about a WellBeing Companion for Agents & Team Leaders
Duration:00:35:44
#171 Elle Neal of BPA Quality on AI & being a reluctant award winner
Duration:00:41:26
#170 Suzanne Dawson Hull of SSCL
Duration:00:45:37
#169 Jade Rogers of DDC OS
Duration:00:53:59