Studies in Empathy: A Cleveland Clinic Podcast
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Join Cleveland Clinic Patient Experience leaders and a diverse group of guests as we delve into the human(e) experience in healthcare. Thought leaders share insight, anecdotes, and perspectives on empathy as a functional concept for Patient Experience leadership, and also just about everything else we do in healthcare- quality, safety, burnout, and engagement leadership.
Location:
United States
Description:
Join Cleveland Clinic Patient Experience leaders and a diverse group of guests as we delve into the human(e) experience in healthcare. Thought leaders share insight, anecdotes, and perspectives on empathy as a functional concept for Patient Experience leadership, and also just about everything else we do in healthcare- quality, safety, burnout, and engagement leadership.
Language:
English
Operating with Empathy
Duration:00:32:41
High Reliability Requires Empathy
Duration:00:33:00
That’s the Spirit
Duration:00:31:41
The Next Innovation in Experience is High Reliability
Duration:00:35:41
We Must Be Empathetic to Be Inclusive
Duration:00:38:16
Tales from a Resident
Duration:00:28:33
What Else but ELSO?
Duration:00:22:18
Building an Empathetic Workforce
Duration:00:37:56
Grooving to the 80's on 89th Street
Duration:00:21:09
Supporting People in Trauma
Duration:00:30:28
Music is Instrumental in Care
Duration:00:17:51
Patients Want to be Seen and Heard
Duration:00:20:20
Volunteers: Partners in Care
Duration:00:23:40
Tomorrow's Leaders Take on Healthcare
Duration:00:26:04
Overcoming Biases in Healthcare with Empathy
Duration:00:36:19
Touch Before Technology
Duration:00:30:25
Justice for Vulnerable Populations
Duration:00:24:20
The Neuroscience of Empathy
Duration:00:30:31
Art is Medicine
Duration:00:31:22
It’s Not the Same As It Was
Duration:00:39:48