Roles & Lol$

In this episode Ez shares his top tips on running effective client meetings. How do you build rapport, how do you use open questions to uncover challenges and then how do you tailor your pitch in real time based on this knowledge. Client meetings are an art and our aim should always be to increase our conversion on these. Hope you enjoy!

Yesss we are getting old! 24 Year’s experience! Where has the time gone? With those the years, not only comes a few wrinkles, but importantly, comes experience and learnings. And we’re sharing our top 6 things we wish we had known earlier on in our careers. Trials and tribulations. We’ve been there and done it and want you all, our listeners to learn from our mistakes & experience. Enjoy!

Welcome to part 2 of Objection Handling. In this ep, Lucy puts Ez on the spot and fires some common objections and watches him go!! We dive deep into the world of objection handling in recruitment. Join us as we explore essential strategies and techniques to overcome client concerns with confidence and finesse. Questions Covered: Why is objection handling important in the recruitment process? What are common objections recruiters face, and how can we address them effectively? How does acknowledging objections help in building rapport with clients? What role does curiosity play in navigating objections? Can you share some real-life scenarios of objection handling and how they were resolved? How can recruiters stay authentic and empathetic while addressing objections? What are some tips for handling objections gracefully during client interactions? How can recruiters continuously improve their objection handling skills? Tune in to discover practical insights and expert advice to enhance your objection handling skills in recruitment!

In this ep, Lucy puts Ez on the spot and fires some common objections and watches him go!! We dive deep into the world of objection handling in recruitment. Join us as we explore essential strategies and techniques to overcome client concerns with confidence and finesse. Questions Covered: Why is objection handling important in the recruitment process? What are common objections recruiters face, and how can we address them effectively? How does acknowledging objections help in building rapport with clients? What role does curiosity play in navigating objections? Can you share some real-life scenarios of objection handling and how they were resolved? How can recruiters stay authentic and empathetic while addressing objections? What are some tips for handling objections gracefully during client interactions? How can recruiters continuously improve their objection handling skills? Tune in to discover practical insights and expert advice to enhance your objection handling skills in recruitment!

Join us as we delve into how our reverse marketing strategy has propelled our recruitment success, with special insights from Lucy, who attributes 90% of her revenue to reverse marketing. Discover a different approach that goes beyond traditional methods, focusing on strategic market research, identifying niche opportunities, and matching candidate motivators to client needs. Learn how to elevate your reverse marketing and get a sneak peek into our upcoming course designed to elevate your business development!

In this weeks poddy, we untangle the wild ride of fluctuating billings! If you've found yourself in a bit of a dry spell, we've got you covered with stories, strategies, and some advice from our own roller-coaster experiences running desks & teams across Aus, Uk & New Zealand. We chat through minimum activity must-dos to keep your pipeline pumped and your billings consistent. And because we're all about keeping it real, we don't shy away from the importance of looking after numero uno—you! We're talking work-life harmony, with tips on how to keep your spirit high and your stress low, ensuring you're not just surviving in recruitment but actually enjoying it!

In today’s 10 min episode, we’re diving into something every leader thinks about but rarely talks about - what do you do when things are a bit...quieter than usual and the billings are not there? We’ve all been there, expecting to hit the ground running at the start of the year, only to find the pace is not as expected. So, if you’ve ever found yourself wondering how to keep the team morale up when the going gets tough, you’re in the right spot. Remember, we love hearing from you! If there’s a burning topic you want us to cover, shout out. Otherwise, catch us here every Friday for your 10-minute power boost of recruitment wisdom.

In this episode, we're unraveling the big question: How do you create a culture of continuous learning? Is it just about splurging on courses and crossing your fingers they work? Or is there a secret recipe for making training stick and really matter? We’ve been on the front lines, training over 1200 agency professionals in the past couple of years, and we're sharing our hot tips and insights to make learning an integral part of your team’s DNA. And, because we like to keep things spicy, Lucy’s playing a dangerous game of blame with Ez! 😲 It’s risky, it’s cheeky, and it’s all in good fun – but will she make it to next week’s poddy? Tune in to find out!

This week, our dynamic duo Lucy and Ez, dive into business planning, a topic often overlooked by many recruiters, especially during the holiday season. As the year comes to a close, we chat through the importance of setting yourself up for success in 2024 by taking proactive steps now. Hope you enjoy!

Hey, fabulous listeners! Join us for OUR LAST episode of 2023, as we look back at the unforgettable year that was 2023. We've had our share of epic moments, from smashing records with our membership program to a jaw-dropping rebrand that left us feeling all grown up. And guess what? Our Bali escapade, mixing business with pleasure, was a riot! But that's just the beginning of our hilarious 2023 journey. We've got more industry insights, personal growth tales, and laughs to share. So grab your favourite drink, sit back, and let's toast to an epic year and even more fun ahead. Happy holidays all!

This week is a bittersweet week for us at HUME! Laura announces her decision to step away from Hume, the training business she co-founded with Ez Khan. Worry not though, folks, Hume has got big plans for 2024 and will continue to service the rec industry, business as usual, with the help of Lucy, our fabulous Director. In this ep, it gets a bit emotional! Ez & Laura chat through the business genesis and evolution. From running a one-off course to growing the Hume business that now works with over 300 Agencies on paid training courses across Aus & NZ. They chat through their philosophy on business partnership, essentially the huge amount of mutual respect and alignment with personal values as key to their successful partnership. Personal Changes and Business Impact: Laura's decision to leave is driven by the changes in her life, including becoming a mother and her desire to focus on private coaching. The conversation also touches on the challenges of parenthood and its impact on professional life. Heres to you Laura! Thanks for all that you've done for Hume Scope. We'll do you proud by taking Hume and helping more agencies & recruiters than ever ;) Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 6 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

We’re back!!! Lucy & Ez broadcasting straight from the Hume Scope secret lair—a cozy cabin hidden deep in the forest where they’re on a 2 day planning retreat for 2024! This week they chat through “values”. Are they seen as essential or fluff in rec agencies? In our experience, the majority of Consultants see them as fluffy words on a wall that they don’t align with….. So how do you actually get to the core of what your values are as a business and how can you then motivate your team based off this and get top notch retention as a result? Firstly it’s about uncovering individual values within your team. This can be super daunting if you’ve never had chats like this before so we are here to help!! Ps Watch as Lucy asks for a bonus in real time. Watch our BD superstar go!!! Ballsy…. Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 6 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

Ever suffered imposter syndrome? Yes? Guess what? You're not alone. EVERYONE has! Lucy and Ez embark on a journey to unravel the mysteries of imposter syndrome. They share their personal experiences, they explore its impact not only on recruiters but on everyone who's ever felt like they're faking it. With candid insights and practical strategies, Lucy and Ez offer a guiding light through the labyrinth of imposter syndrome! Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

Well, well, well, recruiters, it's been an interesting ride these past six months, hasn't it? We've witnessed the market doing its cha-cha, and for some sectors, it's been quite the tango! Now, if you're a seasoned recruiter, you might be nodding your head, thinking, "Been there, done that. I've seen markets do the Macarena before." You know how to pivot and groove with the rhythm of market fluctuations. But if you joined the recruitment world during the heady days of endless opportunities, you might be scratching your head, wondering where that unstoppable party went! In this episode, Lucy and Ez break down what they’ve learned from navigating multiple downturns. Spoiler – There is light at the end of the tunnel. We promise! Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

Get ready for a thrilling experience! In this extended episode (which we recorded live with over 100 people in attendance), we're sharing our top ten recruitment tips for 2024. It's a whirlwind 45 minutes filled with valuable insights, tricks of the trade, and expert advice to help you kick off 2024 with a bang. Our Account Director Lucy Mc’s and makes sure we keep our insights valuable and to the point!!! We dive into hot topics like recruitment trends, market insights, the power of automation, content strategy, winning new business, and so much more. Enjoy! Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

Want to hear Ez play the guitar? Me neither. So make sure you sign off 2 mins before the end of this recording. Before that however, we chat everything coaching. Why coaching conversations are so important, how to execute the 80/20 rule, what the long term benefits are of coaching and how as a Leader you can ensure you are leading your team members to their own light bulb moments. Enjoy! We are going LIVE!!! We are SO excited to be hosting our last free webinar of the year, and this one is a little different...you are cordially invited to attend a LIVE special edition recording of our podcast Rol$ and Lol$!!! EEEK! 👉 Register your spot here - https://forms.gle/1RGagnnvvCAnJa8x8 Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 Retained Recruitment Mastery: https://humescope.com.au/courses/retained-recruitment/ 🟠 4 week course introducing the concept of retained recruitment and teaching your whole agency how to develop, pitch and deliver a retained recruitment model that is tailored to your specific client base. 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

'Lets just press the pause button for a moment shall we. Because it has been a bloody hectic year, and the finish line is still a little way ahead, but we are all mostly feeling like we are ready to collapse into a glass of bubbles and Christmas cheer. Until we can do so though, here is a little 5 minute meditation that hopefully gives you a chance to pause, reset, and keep on keeping on until that well deserved break arrives. Enjoy! We are going LIVE!!! We are SO excited to be hosting our last free webinar of the year, and this one is a little different...you are cordially invited to attend a LIVE special edition recording of our podcast Rol$ and Lol$!!! EEEK! 👉 Register your spot here - https://forms.gle/1RGagnnvvCAnJa8x8 Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 Retained Recruitment Mastery: https://humescope.com.au/courses/retained-recruitment/ 🟠 4 week course introducing the concept of retained recruitment and teaching your whole agency how to develop, pitch and deliver a retained recruitment model that is tailored to your specific client base. 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

This week we are discussing all things positive performance management! And you may be asking, is there such a thing? Well yes there bloody well should be! Performance Management should be relabelled Performance Improvement in our opinion. This week is all about how to executive a positive process that actually focusing on change and growth, rather than the slippery slope to exiting someone from your business. We are going LIVE!!! We are SO excited to be hosting our last free webinar of the year, and this one is a little different...you are cordially invited to attend a LIVE special edition recording of our podcast Rol$ and Lol$!!! EEEK! 👉 Register your spot here - https://forms.gle/1RGagnnvvCAnJa8x8 Check our course offering: 👉 BD Bootcamp: https://humescope.com.au/courses/business-development-bootcamp/ 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://humescope.com.au/courses/new-recruiter-program/ 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://humescope.com.au/courses/leadership-course/ 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 Retained Recruitment Mastery: https://humescope.com.au/courses/retained-recruitment/ 🟠 4 week course introducing the concept of retained recruitment and teaching your whole agency how to develop, pitch and deliver a retained recruitment model that is tailored to your specific client base. 👉 The Membership: https://humescope.com.au/courses/membership/ 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

Firstly, if you are wondering who this man is, I can assure it is still Ez, but he's shaved off his beard and you are right to think he looks like an entirely different person, This may throw you for the first few minutes, so stay with us. Last week we discussed the importance of mindset in a softer market, and this week we are giving you our tried and tested (4 times over) tips for what you should actually focus on in terms of activity. We talk BD planning, candidate care, best utilising your time and at the end we go balls to the wall and throw some actual KPI numbers your way. Stick with it gang, the market will shift, it always does! We are going LIVE!!! We are SO excited to be hosting our last free webinar of the year, and this one is a little different...you are cordially invited to attend a LIVE special edition recording of our podcast Rol$ and Lol$!!! EEEK! Register your spot here - https://forms.gle/1RGagnnvvCAnJa8x8 Check our course offering: 👉 BD Bootcamp: https://www.humescope.com.au/bd-bootcamp 🟠 6 week program designed for your experienced recruiters to "level up" their business development strategy! 👉 New Recruiter Program: https://www.humescope.com.au/new-recruiter-program 🟠 8 week program introducing your rookie recruiters to the world of Agency Recruitment! 👉The Leadership Course: https://www.humescope.com.au/the-leadership-course 🟠 12 WEEK PROGRAM PROVIDES YOUR NEW/ASPIRING LEADERS WITH EVERYTHING THEY NEED 👉 Retained Recruitment Mastery: https://www.humescope.com.au/retained-search-course 🟠 4 week course introducing the concept of retained recruitment and teaching your whole agency how to develop, pitch and deliver a retained recruitment model that is tailored to your specific client base. 👉 The Membership: 🟠Empower your team with monthly access to cutting-edge recruitment training tailored to their needs.

Well this episode is absolute chaos. If you aren't watching, you probably won't have any idea what is going on. Laura is wrangling a child whilst simultaneously cooking an omelette and Ez is trying to calm the dogs from the raging thunderstorm. In the midst of all this, we discuss why its mindset over matter when it comes to weathering a softer market, and what to focus on when you all you are hearing is doom and gloom. Hope you don't feel seasick after this one!