NARPM Radio

May 22, 2024 In this episode, “From SWAT Tactics to Agile Growth: Pioneering a New Era of PM,” NARPM® Radio host Pete Neubig interviewsTiffany Rosenbaum, Owner of Rosenbaum Realty Group. We discover how transitioning from a novice investor to a leading figure in property management can radically change the industry. We also explore the critical shift to analytical decision-making and strategic financial planning, showcasing the advantages of embracing a SWAT team approach, fostering a culture of openness and prioritizing teamwork and daily KPIs.

May 8, 2024 In this episode, “The Vendor Effect: Maximizing Quality in Property Management,” NARPM® Radio host Pete Neubig interviews Josh Huite, Owner of Tradesman Experience, a very successful HVAC company. They discuss fostering a leadership culture, managing vendors, choosing contractors and much more. Check it out!

April 24, 2024 In this episode, "How to Build a Successful Property Management Business," NARPM® Radio host Pete Neubig interviews NARPM® Treasurer DD Lee, MPM® RMP®, Industry Liaison for PURE Property Management. The success of any company depends on its professionals. Hiring and retaining talent involves more than perks. It's about balancing employee nurturing with alignment with company values and vision. Understand your business needs before recruiting the right team member, all of these and more through the insight of the amazing DD Lee!

April 10, 2024 In this episode, "Moving Beyond Transaction - Providing Comprehensive Care & Value in PM," NARPM® Radio host Pete Neubig interviews Mark Kreditor, MPM® RMP®, a NARPM® Past President and former Owner/Broker of Get There First Realty. They discuss the current property management landscape, navigating challenges like industry fees, generational marketing and social media's crucial role. Don't miss it!

March 27, 2024 You want to be better than most property management firms in your area?Simple...just answer the phone! In this NARPM® Radio episode,"Revolutionizing PM Communications: Mastering Efficiency and Connectivity in the New Normal," Taylor Haas talks about call answering, escalations and phone trees. Oh my! Want to figure out how to reduce phone calls? Learn the negative effects of a phone tree and how to build out the right call-answering scheme.

March 13, 2024 In this episode,"How to Grow Your PM Company," NARPM® Radio host Pete Neubig connects a seasoned property manager, Greg Doering, MPM® RMP®, with a newbie, John Gillen. Greg gives John insights on how to grow his business. If you're just starting out or are looking to grow, this is a can't-miss episode.

Feb. 28, 2024 In this episode we call "Connecting the Dots: Communication Strategies in Property Management," NARPM® Radio host Pete Neubig gathers six property management experts to share their wisdom. They unravel the art of communication in the industry. From handling applications to fostering positive relationships with owners, residents and applicants, this episode provides a deep dive into the power of effective communication.

Feb. 14, 2024 In this episode we call “What Does NARPM Governmental Affairs Do for the Members?”, join NARPM® Radio host Pete Neubig as he interviews Tyler Craddock, NARPM Governmental Affairs Director. More and more legislation is coming into law, and it typically makes it more difficult for landlords and property managers. Meet one of the good guys. Tyler Craddock and team fight on the front lines to keep legislation from continuing to add laws where they do not understand the consequences. Learn what Tyler and team are currently fighting against and how we can help him.

Jan. 31, 2024 In this episode we call “The Anatomy of a Maintenance Work Order: How to Handle 1,200 Work Orders Per Month," join NARPM® Radio host Pete Neubig as he interviews Billy Early, Maintenance Manager for Colorado Realty and Property Management, as they get down and dirty and, step by step, go through how Billy and his teamhandle over 1,200 work orders per month. If maintenance is a challenge for your business, or you want to improve your efficiency, this is the episode for you!

Jan. 17, 2024 In this episode we call "Melissa Sharone: Meet Your 2024 NARPM National President," join NARPM® Radio host Pete Neubig as he interviews Melissa Sharone, MPM® RMP®. Learn how getting the team involved in NARPM grows your business, how Melissa set up her company to run without her so that she's able to take on a time-consuming role like National president and the most effective way to use NARPM®.

Jan. 3, 2024 In this episode we call "Vendor Solutions Spotlight: A Property Manager's Guide," join NARPM® Radio host Pete Neubig for a vendor showcase episode featuring industry experts interviewed at 2023's NARPM® Annual Convention & Trade Show. Explore solutions for saving time, creating effective approaches and streamlining processes. From pet-screening policies to branding, lead automation to talent acquisition (and much more!), this episode covers it all.

Dec. 20, 2023 In this episode we call "From Vision to Profit: A Blueprint for Property Management Success," join NARPM® Radio host Pete Neubig as he welcomes Paul Kankowski, RMP®, Director of Systems & Operations for PURE Property Management and Owner of House Match Inc., as they explore explore the art of growing and profiting from a property management business. Discover the essential steps to becoming a successful BDM and gain insights into initiating and implementing effective processes for lasting success.

Dec. 6, 2023 In this episode we call "Revolutionizing Property Management: A Tech Odyssey," join NARPM® Radio host Pete Neubig as he welcomes Joe Easton, Senior Channel Partner Manager at Rent Manager, as they take a journey through the maturation of the property management software space. They reflect on the transformation from the days of manual tracking to the sophisticated software solutions we have today.

Nov. 22, 2023 In this episode we call "Collaboration Over Competition: A Path to Success," join NARPM® Radio host Pete Neubig as he welcomes Jason Hull, CEO of DoorGrow, as they challenge the conventional wisdom of business growth. Discover why a focus on collaboration over competition is the key to industry-wide success. Explore unique strategies to transform your property management business and change the world.

Nov. 8, 2023 In this episode we call "Quality Over Quantity in Property Management: A Deep Talk with Peter Tverdov,"join NARPM® Radio host Pete Neubig as he welcomes Peter Tverdov, founder of Teverdov Housing. Discover the power of portfolio grading and how it's reshaping the industry!

Oct. 25, 2023 In this episode we call "Real Estate Done Differently," join NARPM® Radio host Pete Neubig as he welcomes Coty Thurman, VP at Living Room Realty and Managing Principal Broker at Living Room Property Management in Portland, Oregon. Discover how Living Room Realty is redefining real estate with their unique approach, "Real Estate Done Differently." Explore how they prioritize residents and landlords alike, making property management a breeze. If you're a property manager looking for fresh ideas, this episode is a must-listen!

Oct. 11, 2023 In this episode we call "Background Screening Unveiled: A Conversation with Jason Waggoner," join NARPM® Radio host Pete Neubig as he welcomes Jason Waggoner, owner of Rental Consultant LLC and a seasoned expert in background screening and a passionate advocate for community safety. Delve into the world of property management and background screening. Discover the most common mistakes property management companies make when dealing with applicants and gain insights into Jason's best practices for optimizing the application process.

Sept. 27, 2023 In this episode we call "Building a Family Legacy: Insights from Trish and Amber Ferrier in Property Management," join NARPM® Radio host Pete Neubig as you step into the world of property management innovation with Trish Ferrier, MPM® RMP®, and Amber Ferrier, RMP®, with First Class Realty & Management, CRMC®. As a family with a passion for real estate, they share their experiences and wisdom on making a family-run property management business thrive. Discover the secrets to fostering leadership from within the family and when to seek external talent. If you're a property manager looking to balance family and business, this episode is a goldmine of inspiration.

Sept. 13, 2023 In this episode we call "Legal Insights for Property Managers: A Conversation with Monica Gilroy," NARPM® Radio host Pete Neubig interviews Monica Gilroy, Managing Partner of The Gilroy Firm. With over 25 years of experience practicing law, Monica remains an active partner in the Litigation Department as the focus of her national litigation practice, which includes all aspects of real estate litigation: property management issues; fair housing; foreclosure and title disputes; broker and agent liability defense; mortgage fraud-related litigation; and civil and commercial contract disputes. If you're a property manager, don't miss this opportunity to glean great info from Monica!

Aug. 30, 2023 In this episode we call "Syndication Simplified: Unlocking Real Estate Opportunities," NARPM® Radio host Pete Neubig interviews AJ Shepard, MPM® RMP®, co-owner of Uptown Properties, CRMC®. Discover the power of real estate syndication and how it simplifies the process of unlocking unparalleled investment opportunities. AJ shares valuable tips and strategies to attract investors, making it easier than ever for property managers to grow their businesses and maximize returns. Whether you're new to syndication or a seasoned pro, this episode will inspire you to take your property management venture to new heights.