Truly Human Leadership

Raj Sisodia is the co-founder of Conscious Capitalism and, with BW Chairman Bob Chapman, the co-writer of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. Raj is a frequent guest on this podcast. For one, he's a very insightful friend and secondly, he's a prolific writer. Raj has co-authored a new book, Healing Leaders: 7 Steps to Recovery of Self with his friend and fellow conscious leader, Nilima Bhat. Nilima is a pioneer in integrating Indian wisdom traditions with modern leadership practice, she has trained leaders at organizations such as Microsoft, Etsy, and Tata. Nilima and Raj previously co-authored the book Shakti Leadership, which took a transformative look at the notion of power and business and how leaders can balance all of their inherent traits to lead with their whole self. As you'll hear on this podcast, Healing Leaders continues that journey. But it isn't just another leadership book—it's a spiritual and emotional roadmap for reclaiming your humanity in a world that asks you to perform, produce, and pretend. You can find out more about the book and get your copy at rajsisodia.com.

Barry-Wehmiller Chairman Bob Chapman has said this about the importance of listening: Time and again, I've written that listening is the most important thing a leader can do. But it transcends the leader role. Listening is the most important thing we, as humans, can do for one another. It shows empathy, it shows you care, and most importantly, it shows the person you are listening to that they matter. We are not taught to listen in our society. So much value is placed on speaking, but not listening. How many listening classes do you see in schools or colleges? They have "speech" classes and debate teams. The skill of listening is special and we need to be taught how to do it well. Learning the skills to become an effective listener will not only make you a better leader, but a better human being as well Listening is something we talk about often at Barry Wehmiller, and you've probably heard a lot about it on this very podcast. It's the foundational class of Barry Wehmiller University, our internal school for our team members. We call this class Listen Like a Leader. It's also one of the most important offerings of our consulting company, Chapman & Co. Leadership Institute, as they bring Truly Human Leadership to their clients. And it was the reason Bob and his wife Cynthia created their non-profit, Chapman Foundation for Caring Communities, who brings our listening curriculum to municipal and non profits organizations under the name Our Community Listens. On this podcast, we want to feature an interview with someone our listening curruculm has had a large impact on, Gregory Bulanow, a retired a fire chief in North Charleston, South Carolina. In 2014, Chief Bulanow was looking for training for the leadership of his department and heard about Our Community Listens through word of mouth. After he attended, the chief knew this was something that could make a huge impact on his department and on the North Charleston community. In his retirement, Chief Bulanow is still a professor bringing our listening curruculm to his community. His story was featured in the revised and expanded 10 anniversary edition of Bob Chapman and Raj Sisodia's book, Everybody Matters the Extraordinary Power of Caring for Your People Like Family. This interview with Chief Bulanow was dome several years ago before his retirement and he talked about the significance of listening in his work, and he starts off talking about why a class such as this would apply to his department.

A few months ago, we were honored that Gonzaga University in Spokane, Washington, named the week of October 13, 2025 "Chapman Leadership Week." That week, their School of Business Administration hosted the inaugural Chapman Lecture on Truly Human Leadership, named in honor of Barry-Wehmiller Chairman Bob Chapman. It was the culmination of a partnership our outreach team has had with the university to bring the principles of Truly Human Leadership to their classrooms, as well as their training of educators and staff. The speaker at this inaugural Chapman Lecture was, fittingly, Kyle Chapman, Barry-Wehmiller President and CEO and Bob's son. Kyle used this opportunity to talk about how Barry-Wehmiller is changing the game of business by showing that economic and human vibrancy can exist in harmony. And he issued a challenge to these future leaders at Gonzaga to demand more from their future workplaces and join us in our goal of building a better world through business. So on this podcast, we want you to hear Kyle's challenge at Gonzaga and give you the opportunity to join us as well. In addition to this podcast, which you can watch the the link in the header image or through your favorite podcast host, you can watch a video summary of Chapman Leadership Week through the video below:

Over the years, we've talked about the Harvard Case Study that was written about Barry-Wehmiller in 2016. It's a best seller, taught in over 200 universities to more than 30,000 students. On an earlier podcast, we talked to the authors of the case study, one of which is our guest today, Harvard Professor Jan Rivkin. The earlier episode kind of dealt with the how and why the case study was written, but on this episode, we want to go a little deeper. The Harvard Case Study of Barry-Wehmiller deals with layoffs, a subject that is very prominent in people's minds today. So, on today's episode, we talk with Professor Jan Rivkin about this issue and we also dive into the subject of business education and how leadership is taught and how students are thinking about leadership and how they react to the Barry-Wehmiller case study. It's a wide-ranging discussion, but one that is very pertinent to many issues we are facing today.

Aaron Witt started his career as a kid who loved construction. But over the years, he's built something bigger than he could have ever envisioned to support the industry he loves. Aaron is the founder of Build Witt. You can find out more about them at buildwitt.com and Aaron has his own website at aaron-witt.com. Build Witt is a company that creates microlearning software for the critical infrastructure industries, they operate the online community Connect and they host the Ariat Dirt World Summit. BW Chairman Bob Chapman was actually a speaker at the first Dirt World Summit. Aaron invited Bob to speak after reading the original version of Bob's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. In fact, here's what Aaron had to say when he endorsed the recently released revised and expanded edition of the book: "Discovering Everybody Matters as a 20-something business leader has saved me heartache and, more importantly, given me a roadmap to make an enormous difference in countless lives. This book is a MUST-READ for anyone leading people, especially up-and-coming leaders!" Just as Barry-Wehmiller has shown that you can have Truly Human Leadership in the manufacturing industry, Aaron Witt wants to show that the same can exist in the construction and infrastructure industries and that it can also help those businesses flourish. On this episode, we have a conversation with Aaron about how he is trying to make this happen.

A few months ago, our friend Simon Sinek visited our BW Papersystems location in Phillips, WI to record an episode of his "A Bit of Optimism" podcast with Barry-Wehmiller Chairman Bob Chapman. It wasn't the first time Simon had been to Phillips, WI, as you'll soon hear, and for his podcast, Simon not only wanted to talk to his good friend Bob, but other BW teammates in Phillips, some he had met almost 15 years ago. That episode of Simon's podcast is out now. I highly encourage you to listen to it or watch the video version on You Tube, which is almost a mini documentary. You can find this and all things Simon at his website SimonSinek.com On this episode of our podcast, we want to bring you something special. While in Phillips to record, Simon and Bob held a Town Hall for the team members there as a thank you and to recognize them for the inspiration they have been, not only to Simon but countless others. We're going to bring you that Town Hall, which is a great dialogue between Bob and Simon, but also includes a couple questions from the audience, including the high school aged son of one of our team members that is a big fan of Simon's and was very excited to talk to him. Also, Simon and Bob talk about the 10 anniversary revised and expanded edition of Bob and Raj Sisodia's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, which is available now. Find out more about that at everybodymattersbook.com. So, here is a companion piece to Simon Sinek's A Bit of Optimism podcast featuring Bob Chapman and Barry-Wehmiller. Here's a Town Hall with Simon Sinek and Bob Chapman.

You may have heard Simon Sinek's recent "A Bit of Optimism" podcast that featured Barry-Wehmiller Chairman Bob Chapman and a number of BW team member from our BW Papersystems company in Phillips, WI. One particular team member that was interviewed was Randall Fleming, who was a welder when we aquired (or adopted) Marquip, the company that would become BW Papersystems. While presenting our message of Truly Human Leadership, our CEO Bob Chapman is often asked: What about the people who don't get it? What about the people who actively work against positive change? Barry-Wehmiller has adopted more than 150 companies and as Bob once wrote: We realize that when we acquire a company, the people within that company are a product of their experiences. They may have experienced great leaders in their past or, more likely, they have had some negative experiences. Consequently, some have difficulty trusting our leadership message. That's okay. We're all at a different point on this journey, and we have to be patient and trust that the skeptics will eventually see the transformative power it can have—on both their work lives and their personal lives. On this podcast, you'll hear the story of Randall Fleming, who was one of those people who resisted change at first, but then experienced a radical transformation. He told Simon a part of his story, but we wanted to give you a deeper dive. This episode is Randall's story, told by Randall. It also features BW team members Ken Coppens and Maureen Schloskey. Randall's story is testament to the life-changing power of meaningful work and the power of what happens when people care in business. It's what happens when you establish a workplace culture of empathy and shared purpose as opposed to the "command and control" atmosphere of most traditional management environments. Randall's story is an illustration of when we say that the way we lead impacts the way people live. He not only found more fulfillment in his work, his whole life completely changed. And Randall then became a leader, mentor and inspiration to others.

This week, we are celebrating the release of the new revised and expanded edition of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, Barry-Wehmiller Chairman Bob Chapman and Raj Sisodia’s book on Bob and Barry-Wehmiller’s journey to Truly Human Leadership. On today’s podcast, we want to share a story of Bob and the book’s impact on one particular leader. Jason Lippert is the President and CEO of Lippert Components, a global supplier of a broad array of highly engineered components for the leading manufacturers of recreational vehicles, automobiles, watercraft and prefab homes. They also operate in adjacent markets, including hospitality, transportation, construction and agriculture. Lippert and Barry-Wehmiller are very similar in size, both are on their third generation of family leadership. And they both have similar values when it comes to stewarding the lives in their span of care. On this episode, I have a conversation with Jason about his leadership journey. How he became a Truly Human Leader and what that meant for Lippert Components. How they approach leadership and personal development. How they approach community service and why that's important to their company culture. We also talk about the impact Bob and Everybody Matters had on his leadership and his company.

This past week signaled a major milestone in the history of our company. We announced that Kyle Chapman is now CEO of Barry-Wehmiller, in addition to his existing role as President. His father, Bob Chapman, who has served as CEO since 1975, will continue to serve as Chairman of the Board. Barry-Wehmiller has been led by a Chapman since 1957, when William A. Chapman, Bob’s dad, became President after joining Barry-Wehmiller four years prior. It’s a very exciting time for us here at Barry-Wehmiller. And to celebrate this moment, on this podcast we bring you a conversation between Bob and Kyle where they talk about the history of the Chapman family ownership of Barry-Wehmiller. They talk about a legacy of leadership. They talk about the transition, what it means for the company and our people. And what it means for the future. And you're going to hear a lot about how business can be a force for good. We announced a couple of weeks ago the new revised and expanded edition of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, the book Bob Chapman co-wrote with Raj Sisodia which chronicles Bob and Barry-Wehmiller’s journey. Bob and Kyle also talk about the book and its significance and Bob talks about his future. Spoiler alert: in addition to remaining chairman of the board, he’s going to continue to share the message of Truly Human Leadership for a long time to come.

We told you in the last episode about the new revised and expanded edition of our CEO, Bob Chapman’s book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, which will be out Oct 21. Learn more about it at everybodymattersbook.com. If you read the original version, you know it’s a story of transformation. It’s about a leader who realized there was a better way to lead that was different than everything he was taught and thought he was supposed to do. And how his company changed because of those realizations and why others should change as well. On our podcast today, we havea fantastic discussion with a leader who also had a dramatic transformation experience. Mohammad Anwar is the CEO of Softway, a people-first consulting firm that helps evolving organizations truly transform in areas of technology, communication, and culture. Mohammad and Softway’s story was chronicled in their first book: Love as a Business Strategy. Their recently released book, Love as a Change Strategy details Softway’s further learnings. On this episode, we talk to Mohammad about his leadership journey. We talk about his amazing transformation and how Softway transformed. We talk about what it means to be a human centered technology company. And we talk about why Mohammad thinks AI can help humans get back in touch with their humanity.

If you’re a regular listener of this podcast, you’ve probably heard of Bob Chapman and Raj Sisodia’s book, Everybody Matters: The Extraordinary Power of Treating Your People Like Family. Well, I’m pleased to be able to finally tell this audience that a revised and expanded version of this seminal book will be released Oct. 21. It has 75 extra pages, catching readers up to Bob and Barry-Wehmiller’s journey since Everybody Matters was originally released ten years ago. There are many new stories and insights that point to the thing we say at the top of each podcast: The way we lead impacts the way people live. You can find out all the particulars about the book and its release, download an excerpt and see more content at everybodymattersbook.com. On this podcast, we want to bring you a discussion between Bob and Raj where they talk about the new version of Everybody Matters. They have a wide-ranging discussion on the need for a new version, the impact of the original version and their hopes as this expanded edition is released into the world.

BW CEO Bob Chapman often tells a story about meeting Steve Jones, who was formerly a high school football coach at Kimberly High School in Kimberly, WI. Steve led his teams to five consecutive state titles from 2013-2017 with an incredible run of 70 consecutive victories, a Wisconsin state record. With those impressive credentials, Bob asked Steve what he taught his players about winning and losing. Steve said they didn’t. He said that they teach them to play their position well for their fellow team members. Do it as an act of respect for their fellow team members. He said, “When people truly care for one another, it’s amazing how hard they will work for each other.” To Bob, it begged the question: if you create an environment of unconditional care, wouldn’t the people there want to “play their position well” for their teammates? But how do you create that environment? Well, that’s the subject of today’s podcast. Chapman & Co. Leadership Institute is Barry-Wehmiller’s company that is a human-centered consultancy that helps organizations and their leaders align people, culture and strategy to drive results.​ They help build agile, purpose-driven workplaces ​where individuals thrive, teams perform and impact endures.​ You can find out more at ccoleadership.com When it comes to building a high-performing team, Chapman & Co. will say it isn't just about assembling talented team members and setting a shared vision or common goals. You can have exceptional individuals, a compelling mission and still feel like something's not clicking in your team dynamics. Most teams don't need fixing, maybe they just need perspective. On this podcast, you’ll hear from Praisy Isaac and Emily Gauvain, experts on team building at Chapman & Co. They’re going to talk about the hidden dynamics that determine whether teams merely function or genuinely thrive and ultimately create that environment of care where people want to play their position well for their teammates.

Our friend Jane Adshead-Grant says this is key in furthering our hope to build a better world: "As we begin to share the message of what it means to be a Truly Human Leader, to take the responsibility of leadership and be this great steward of people who have been entrusted to us… What I see, time and time again is that there are few role models that enable our future generations to be this way. And so, for me, it’s about how do we role model this way of being in the world? And it isn’t just at work, you know, it’s how we show up in every day life." We are fortunate to have Jane as one of those role models. Jane shares quite a bit of insight in this episode, including a discussion of the challenges of the changing landscape of leadership. Based in the UK, she has been a leadership coach and mentor for almost 20 years. In a conversation with Mary Rudder, Barry-Wehmiller’s Director of Communications, Jane talks about some of the challenges her clients are facing in today’s world and the tools she uses to help them become better leaders.

There is a hunger for a new kind of leadership. Throughout business and organizations, people continue to be taught to be managers, not leaders. They make sure everyone is in their seat on time, they take headcount for the day, they check off the boxes of daily tasks. But this is changing. As the evidence of the success of caring organizations becomes overwhelming, organizational leadership is reconnecting with their own humanity and recognizing the humanity of those they lead. They are recognizing that the people within their span of care are not numbers on a spreadsheet that are part of the calculations that equal profit and loss, but someone’s precious children and should be treated accordingly. They are recognizing that the people within their span of care are not just functions, but whole beings who are capable of so much more than the role into which they’ve been pigeonholed. Leaders inspire. Leaders care. Leaders help people grow. It’s not about the tasks, it’s about the person. When we treat people with respect and dignity and create opportunities through which they can realize their potential and be appreciated for it, we, in business, can really impact the world in a positive way. Jacob Morgan interviewed Barry-Wehmiller CEO Bob Chapman and 140 other CEOs and leaders for his new book, The Future Leader. He took that insight and turned it into a roadmap for leaders present and future to see that leadership is not management, it’s something much bigger and much more valuable. This is Jacob’s second appearance on our podcast. Hear Jacob talk about his research on the future of leadership on this episode.

One thing we have consistently believed at Barry-Wehmiller is that everyone can be a leader. Anese Cavanaugh‘s book, Contagious You advances the notion—for good or for bad—that leaders have tremendous power to influence those who follow their example. As Anese says, “The quality of our leadership is based upon our intentions, energy, and presence. By emphasizing authorship, self-care, and response-ability (not responsibility) as leadership skills and therefore cultural amplifiers, Contagious You shows you how to walk the path of more effective leadership while navigating the road blocks in your way. Whether these road blocks be working with negative co-workers, secret agendas, unrealistic expectations, or just the general ‘busyness’ of life and its excessive demands, this book will take you on a journey to create more space, more courageous leadership, and stronger collaboration to influence others and create the impact you desire. “The common denominator is you. No matter what level you’re on, your intentions, energy, and presence impact your ability to do anything within your life. Contagious You is an invitation to unlock your own power. You set the tone. You are the culture. So show up, lead, and intentionally become the change you wish to see.” Anese’s book is a gift to yourself and anyone in your span of care: your work team, your spouse, your children, your friends. When we show up in a manner that is life-giving, rather than life-draining, it creates the space for you and others to do their best, be their best. Learn more from Anese on this podcast.

Almost ten years ago, our CEO, Bob Chapman’s book, Everybody Matters was released. It is a documentation of the lessons Bob and Barry-Wehmiller have learned along our journey. Among the most important insights we gained: Everybody wants to know that who they are and what they do matters. Mattering is a term that is getting more and more attention lately. A while back, you may remember episodes of our podcast that featured our friend Jennifer Wallace, who has written a book on mattering and children. And separately, Professor Isaac Prilleltensky, who has done a lot of research on the subject. On his episode, Dr. Prilleltensky said that mattering consists of feeling valued and adding value. On today’s podcast, we’re going to have a discussion about mattering with Zach Mercurio, a researcher, author, and speaker specializing in purposeful leadership, mattering, meaningful work, and positive organizational psychology. He has a new book titled: The Power of Mattering, How Leaders Can Create a Culture of Significance. Barry-Wehmiller and Bob Chapman are featured in a chapter in Zach’s book, who made this observation based on his research that included BW: How people make meaning in their jobs inevitably affects how they make meaning in life. It’s an observation that aligns alongside what we say at the top of the podcast: the way we lead impacts the way people live. Zach and I talk about a number of mattering-related things on this episode. Including how mattering relates to recognition and celebration. That the skills of helping people feel like they matter can be taught. We talk about mattering as it relates to leadership. And we talk about how mattering can be a solution to the crisises of our time. But we start out talking about how conversation about mattering has come to the forefront, specifically as people start to realize they don’t feel like they matter.

Over the last few years, Bob Chapman has been honored to present the message of Truly Human Leadership to more and more audiences. Whether to a group of manufacturing executives, city government leaders, business students, human resources professionals, and countless others, the goal remains the same. Bob wants people to understand that the way we lead impacts the way people live. Bob has long been inspired by the work of The Aspen Institute and their contribution to the conversation around leadership in the world. So, it was an honor when he was invited to speak at the 2017 Aspen Ideas Festival alongside a diverse slate of names, such as New York Times columnist David Brooks, Sen. Cory Booker, Transportation Secretary Elaine Chao, Former HUD Secretary Henry Cisneros, Saturday Night Live Weekend Update anchors Michael Che and Colin Jost, Katie Couric, Former Disney CEO Michael Eisner, Pulitzer-Prize winner Thomas Friedman, Political Writer Bill Kristol, and Author Susan Orlean. “The Privilege of Leadership” was the theme of his talk, where he was able to tell the stories of our learnings and journey at Barry-Wehmiller to this esteemed audience. It is our hope that our message took root in many of the discussions that occurred and will continue to resonate afterward, causing action and change in more and more organizations. On this podcast we share an edited version of Bob's presentation.

The term "influencer" has really become a marketing term. It's a job. People are paid on social media to influence behavior, usually toward certain products. But there are real influencers in our lives -- intentional or unintentional -- that have a much greater effect on our behaviors, in positive or negative ways. We've long held at Barry-Wehmiller that your leader is one of the most powerful influencers in your life. Many years ago, I was told that the person you report to at work can be more important to your health than your family doctor. A few years ago, Forbes published a study that said 69% felt their leader had the greatest impact on their health, on par with the impact of their partner. Bob Burg is the best selling author of the classic business parable, The Go-Giver. Another book in that series, The Go-Giver Influencer, is a book that describes the characteristics a leader should have to exert a positive influence on others. Key among them is listening. It’s written, as are his other books in the Go-Giver series, as a parable, and it has a powerful message. When it was released, our CEO, Bob Chapman wrote a blurb — or recommendation. In it, he said, "If you do nothing more than read and follow the lesson in chapter seven, you will have given yourself a life-changing gift." Here’s a quote from the book about that chapter that explains what he meant: “The next time you listen to someone speak, imagine you’re using the back of your neck to hear… It’s like listening not only to what a person says, but also to what they don’t say. What they mean. What they’re feeling, behind the words and facial expression.” On this podcast, we talk to Bob Burg about what it truly means to be an influencer.

Here’s something our CEO Bob Chapman recently wrote in a post on our Truly Human Leadership blog: The people our leaders lead, they do not “report to” that leader, they are within that leader’s span of care. Just that simple deviation from the normal way of phrasing things completely changes the dynamic of the relationship. Per a Google search, the literal definition of “report to” someone is “to work under the supervision of or take instructions from someone who is in a higher position. It implies a hierarchical relationship where the person reporting is accountable to the individual they report to.” But when you talk about being within a leader’s span of care, it helps to change the way leaders think. It suggests the sense of responsibility a leader should feel to those they lead. Our children do not “report to” us. Our spouses certainly don’t. When we invite someone to join our team, we are bestowed with the awesome responsibility to provide the care and inspiration and support that that precious human being needs to become everything he or she was meant to be. As Bob says here, just a simple phrase like “span of care” can change our perspective as a leader. And this takes us to our conversation today. Chapman & Co. Leadership Institute is Barry-Wehmiller's consulting arm that specializes in helping other organizations unleash the extraordinary in their businesses and their people. They do this by helping those organizations identify, develop, and equip their leaders. On this podcast, Ben Huebner, a Senior Consultant at Chapman & Co. Leadership Institute is going to talk to a couple of leaders from Metlife, who I’m sure you’ve heard of. Since 1868, MetLife has been of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to individuals and institutions around the world. Ben’s conversation is with Anna Lavery, Vice President, Market Enablement and Andrea Douglas, Vice President, Regional Business Service & Implementation. The three talk about the work Chapman & Co has done with Metlife for a few years now, mainly with what Chapman & Co calls Truly Human Service and Truly Human Language. Notably, you’ll hear the impact using the phrase “span of care” has made in their organization.

Barry-Wehmiller's Chief People Officer, Rhonda Spencer, was recently recognized by the St. Louis Business Journal in their 2025 HR Awards for Innovation in HR. This was a long overdue recognition of Rhonda’s leadership, but also the work of the BW Global People Team and everthing they've done to help all of our people, all over the world, feel like they matter. Rhonda has been with Barry-Wehmiller since before the development of our Guiding Principles of Leadership and was one of the major voices in its creation. She was our first Chief People Officer and it’s her primary responsibility to be the steward of our values and make sure that light shines to the furthest reaches of our organization. Recently, Rhonda took part in a webinar discussion with Mike Budden, one of the partners in our Chapman & Co. Leadership Institute, Barry-Wehmiller’s consulting arm that specializes in helping other organizations unleash the extraordinary in their businesses and their people. They do this by helping those organizations identify, develop and equip their leaders. You can learn more about them at ccoleadership.com. On this week’s podcast, we want to showcase an edited version of that discussion. It’s an interesting conversation as Mike and Rhonda discuss what it means to scale a Truly Human Leadership culture globally. They talk about the processes and systems we’ve developed to try to make that happen and there's a lot of insight to apply to your own organization.