Insight Exchange by L.E.K. Consulting

In this discussion, we dive into the world of brand packaging, examining the responses from a thorough survey amongst over 400 brand managers. The episode is led by the expertise of L.E.K. Consulting managing directors Thilo Henkes, Jon Moss and Jeff Cloetingh, as well as Roger Zellner, who analyze the balancing act between innovative packaging solutions and the unfolding pressures of inflation. The conversation explores the far-reaching implications of protective packaging innovation, the pivot towards sustainability in the industry, the necessity of SKU rationalisation, and the nuanced impact of packaging on consumer experiences. Key Points/Topics Covered: Interested in learning more? Read our Article, Brand Owner Sentiment Points to Attractive Opportunities for Packaging. Connect with our experts on LinkedIn: Thilo Henkes, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/thilohenkes/ Jon Moss, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/jon-moss-a71896158/ Jeff Cloetingh, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/jeffcloetingh/ Roger Zellner, Former Director of R&D Packaging, Mondelez International (Current Advisory Board Garlock Flexibles & Industry Consultant): https://www.linkedin.com/in/rogerzellner/ Visit L.E.K. Consulting at https://www.lek.com/

Throughout this episode, our experts will discuss the intricacies of merging and acquiring businesses and the importance of the Integration Triangle, a framework we have developed to ensure successful outcomes. Host Cristina Barquero is joined by Phil Roux, a partner with 20 years of experience in M&A, and Tom Marshall, a principal in L.E.K. Consulting’s Organization and Performance practice, who share their expertise in creating sustainable value for clients and driving synergy value realization. The discussion explores the criticality of taking a pragmatic stance in mergers, the elements of the Integration Triangle, potential issues if those elements are not well integrated and best practices to follow. Key points/topics covered: Connect with our experts on LinkedIn: Phil Roux, Partner, L.E.K. Consulting: https://www.linkedin.com/in/pgdroux/ Tom Marshall, Partner, L.E.K. Consulting: https://www.linkedin.com/in/tom-marshall-1078671b/ Cristina Barquero, Practice Manager (O&P), L.E.K. Consulting: https://www.linkedin.com/in/cristina-barquero3108/ Visit L.E.K. Consulting at https://www.lek.com/

In this episode, L.E.K. Consulting’s health and wellness experts discuss their survey of 1,800 consumers, which they conducted to understand evolving trends in health and wellness, and the seven distinct consumer archetypes they identified. From the traditionalist to the trendspotter, these archetypes each have a different attitude, preference and spending pattern in health and wellness. Discover how consumers are incorporating digital solutions into their wellness routines and how brands and retailers can leverage this consumer research to better understand and cater to their customer base. Key points/topics covered: Interested in learning more? Read our Special Report, Health and Wellness: Who's Your Target Consumer?. Connect with our L.E.K. experts on LinkedIn: Alex Evans, Managing Director: https://www.linkedin.com/in/alexevanslek/ Geoff McQueen, Managing Director: https://www.linkedin.com/in/geoff-mcqueen/ Alison Schilling, Managing Director: https://www.linkedin.com/in/alison-schilling/ Maria Steingoltz, Managing Director: https://www.linkedin.com/in/mariasteingoltz/ Visit L.E.K. Consulting at https://www.lek.com/

In this episode, our hosts Kevin Grabenstatter, Frazer Dorey, Rozy Vig and Vance Moore discuss how the healthcare landscape is evolving, with a focus on the blurring lines between payers and providers, the entry of big box retailers and tech giants into care delivery, the growing role of private equity, and the trend of regional health system mergers. They explore the opportunities and challenges that these changes present for traditional provider organizations. This episode delves into the landscape of U.S. healthcare providers in 2035 and the implications of significant industry shifts. Key points/topics covered: Tune in to gain valuable insights and strategies that could shape the future of healthcare delivery. Interested in learning more? Read our Executive Insights, Looking Ahead: The US Healthcare Provider Landscape in 2035, Part 2. Connect with our experts on LinkedIn: Kevin Grabenstatter, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/kgrabenstatter/ Frazer Dorey, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/frazerdorey/ Rozy Vig, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/rozyvig/ Vance Moore, a former executive at Mercy Health and current Executive in Residence at L.E.K. Consulting: https://www.linkedin.com/in/vancebmoore/ Visit L.E.K. Consulting at https://www.lek.com/

This episode delves into the complexities of transitioning to sustainable aviation fuel (SAF) and the associated costs. It addresses the potential 18% increase in airline ticket prices by 2050 and the need for market participants to efficiently access the willingness to pay for SAF. The episode also emphasises the necessity of regulatory instruments to create a level competitive playing field and the challenge of establishing consistent standards in the international aviation industry. Key points/topics covered: Join us for an in-depth conversation that paints a comprehensive picture of the future of aviation and the critical role SAF plays in it. Interested in learning more? Read our Special Report, Fuelling the Future of Aviation. Connect with our experts on LinkedIn: Jack Duckworth, Partner, L.E.K. Consulting: https://www.linkedin.com/in/jack-duckworth-4178a655/ Philip Meier, Partner, L.E.K. Consulting: https://www.linkedin.com/in/philipmeierlek/ Luke Samuel, Manager, L.E.K. Consulting: https://www.linkedin.com/in/lukesamuel/ Visit L.E.K. Consulting at https://www.lek.com/

In this episode, we explore the next wave of consolidation in commercial insurance broking and the dynamics driving this global trend. Our host, L.E.K. Consulting Manager Marcela Santacoloma, is joined by L.E.K. experts who offer valuable insights into the international consolidation thesis and its significance. L.E.K. Partner Sam Halliday and Managing Director Gigi Wong shed light on the drivers behind the consolidation of insurance brokers in domestic markets and the shift towards international expansion. They discuss the value-creation opportunities and shareholder perspectives involved in this strategy. Delving into the intricacies of direct and best practice synergies, they highlight the critical enablers of successful integration in a cross-border buy-and-build strategy. Key Points/Topics Covered: Join us as we delve into the complexities and opportunities of the internationalisation of insurance brokers. Connect with our experts on LinkedIn: Sam Halliday, Partner, L.E.K. Consulting: https://www.linkedin.com/in/sam-halliday/ Gigi Wong, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/gigiytwong/ Marcela Santacoloma, Manager, L.E.K. Consulting: https://www.linkedin.com/in/marcelasantacoloma/ Visit L.E.K. Consulting at https://www.lek.com/

Today we venture into the crucial landscape of biopharma, anticipating the trends and challenges that will shape the industry in 2024. This episode aims to provide insights into the potential changes and advancements in the biopharmaceutical industry. It delves into various topics, including the use of artificial intelligence (AI) in drug discovery and different functional areas alongside challenges and strategies for enhancing commercial models with digital technologies. It also covers the impact of U.S. legislation on pharmacy operations, with a particular focus on maximum fair prices for prescription drugs and potentially greater transparency of the pharmacy benefit manager function. Key points/topics covered: Interested in learning more? Read our Executive Insights, Looking Ahead in Biopharma: 2024. Connect with our experts on LinkedIn: Peter Rosenorn, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/peterrosenorn/ Alex Guth, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/alex-guth-phd/ Matt Mancuso, Managing Director, L.E.K. Consulting: https://www.linkedin.com/in/matthewmancusophd/ Jenny Mackey, Healthcare Insights Center Director, L.E.K. Consulting: https://www.linkedin.com/in/jenny-mackey-2a594a62/ Visit L.E.K. Consulting at https://www.lek.com/

This episode explores the challenges and opportunities of the coming year, focusing on macroeconomic headwinds, digital transformation, sustainability and generative AI. Partner and European region head Ben Faircloth and Chief Commercial Officer in Europe David Titus express optimism amid geopolitical complexities and market dynamics. The episode underscores L.E.K. Consulting’s deep sector capability and digital expertise, highlighting the need for agility and connectivity to provide clients with informed advice. Key Points/Topics Covered: 1. Macroeconomic headwinds and market outlook for 2024 2. Digital transformation, data analytics and generative AI 3. Sustainability and resilience across sectors 4. Organisational capability building in volatile environments 5. Geopolitical complexities and regionalisation trends Join us as we uncover the key themes, challenges and opportunities for the year ahead, and gain valuable insights into how L.E.K. is navigating these transformations to best support their clients. Interested in learning more? Read our full series by visiting L.E.K. Look Forward into 2024. Connect with our experts on LinkedIn: Ben Faircloth, Partner and Head of the European region, L.E.K. Consulting: https://www.linkedin.com/in/benfaircloth/ David Titus, Chief Commercial Officer, Europe, L.E.K. Consulting: https://www.linkedin.com/in/davidtituslek/ Nick Portet, Creative Director, Wreyford: https://www.linkedin.com/in/nickportet/ Visit L.E.K. Consulting at https://www.lek.com/

The episode delves into the challenges faced by corporates in competitive acquisition processes and discusses strategies for corporate success in M&A. The main themes include the decline in success rates of corporates compared to financial investors, understanding the reasons behind this trend, and highlighting areas where corporates can adapt their approach to enhance their acquisition strategies. Key points/topics covered: Join us for an in-depth conversation on strategic approaches to improve the customer acquisition journey and gain a competitive advantage in the M&A landscape. Connect with our experts on LinkedIn: Phil Roux, Partner, L.E.K. Consulting: https://www.linkedin.com/in/pgdroux/ Harpreet Singh, Partner, L.E.K. Consulting: https://www.linkedin.com/in/singharpreet/ Tom Marshall, Principal, L.E.K. Consulting: https://www.linkedin.com/in/tom-marshall-1078671b/ Visit L.E.K. Consulting at https://www.lek.com/

This episode explores the importance of digital capabilities and innovation culture in businesses. Darren Perry, Chuck Reynolds and Andy Main discuss how digital enables business model innovation, cross-functional collaboration, better customer service and differentiation from competitors. They emphasize the significance of trust, data-driven decision-making and the role of digital in improving the customer and employee experience. The episode also highlights the key factors that enable companies to become digital leaders and achieve success in their digital transformation journey. Key points/topics covered: Throughout this engaging discussion, we discover how businesses are leveraging data analytics, embracing digital solutions and driving exciting changes in the market. Our experts provide detailed discussions and essential services to guide businesses through digital transformation. Join us as we delve into the intricacies of the digital landscape and uncover the key elements that make a company a digital leader. Stay tuned for a deep dive into the L.E.K. Digital Impact Study and an exploration of the challenges faced as we navigate this ever-changing digital world. Connect with our experts on LinkedIn: Chuck Reynolds, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/cyreynolds/ Darren Perry, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/darrenperry/ Andy Main, Digital Leader and Advisor: https://www.linkedin.com/in/andymain/ Visit L.E.K. Consulting at https://www.lek.com/

On today’s episode, we are turning our attention to the complex and often misunderstood industry of restoration and remediation. Joining our host Gavin McGrath is Jonathan Ward, Operating Partner of Kohlberg, and Paul Bromfield, Partner at L.E.K. Consulting and expert in building and site services. Together, they will explore the inner workings of this multibillion-dollar industry, debunking misconceptions and shedding light on the true essence of restoration and remediation. From recurring events like burst pipes to the impact of extreme weather and insurance relationships, our guests will provide valuable insights and guidance on navigating this dynamic sector. Key points/topics covered: Connect with our experts on LinkedIn: Paul Bromfield, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/paulbromfield/ Gavin McGrath, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/gavinmcgrath/ Jonathan Ward, Operating Partner, Kohlberg: https://www.linkedin.com/in/jonathan-ward-0667a57b/ Visit L.E.K. Consulting at https://www.lek.com/

Digital health has become one of those terms that mean everything and nothing at the same time. However, while opinions are varied on the exact impact and role digital health solutions will have on the healthcare ecosystem going forward, there is solid agreement that we all need to embrace digital in both clinical and nonclinical settings. How to do this, however, and which companies will be able to do so successfully, still remains to be seen. L.E.K. Managing Director Sheila Shah and L.E.K. Manager Max Lounds are joined by Steve Sweeny and Sherie Zhou from Viz.ai to talk about their company’s solutions and how they’ve been able to successfully implement their digital vision and — importantly — why it’s working. This episode explores how digital solutions, specifically AI-enabled workflows, are revolutionizing the healthcare industry. Steve and Sherie, experts in the field, discuss the pressing issue of improving patient access to care and the challenges faced by providers and life sciences companies. They delve into real-life case studies where AI and digital tools have played a crucial role in diagnosing, triaging and coordinating care for patients, ultimately leading to improved patient outcomes and increased market development opportunities for the industry. Our guests share compelling case studies, including their work in ischemic stroke, cryptogenic stroke and hypertrophic cardiomyopathy. They also discuss how their AI-enabled solutions have revolutionized patient outcomes - by reducing diagnosis times from years to months - and the impact on improved care coordination. Throughout the episode, our guests stress the importance of clinical workflows and the collaboration between AI and healthcare professionals. They address concerns about privacy and data security and highlight the need for AI to complement, not replace, human expertise. Ultimately, their goal is to empower clinicians, streamline processes and enhance the patient experience. After listening to this episode, consider the various ways AI and digital solutions are transforming the healthcare industry. Share this episode with others to spread awareness of the potential benefits of and advancements in improving patient access to care. Connect with our experts on LinkedIn: Sheila Shah, Managing Director and Partner, L.E.K. Consulting: https://www.linkedin.com/in/sheilashah/ Maxwell Lounds, Engagement Manager, L.E.K. Consulting: https://www.linkedin.com/in/maxlounds/ Steve Sweeny, Vice President - Business Development & Strategy, Viz.ai: https://www.linkedin.com/in/steve-sweeny/ Sherie Zhou, Senior Manager - Commercial Strategy, Viz.ai: https://www.linkedin.com/in/sheriezhou/ Visit L.E.K. Consulting at https://www.lek.com/

Welcome to another episode of the L.E.K. Insight Exchange podcast, where we discuss the latest insights and ideas that are shaping the business landscape. In today's episode, our experts dive deep into the evolving U.S. healthcare delivery system and explore the potential changes that lie ahead. Today's host, L.E.K. Managing Director Frazer Dorey, is joined by three industry experts: Dr. Stephen Mansfield and L.E.K. Managing Directors Rozy Vig and Kevin Grabenstatter. Together, they share their insights on the current state of the U.S. healthcare provider landscape and offer their perspectives on how it might transform by 2035. Three key topics covered in this episode are: Join us for valuable insights from our panel of esteemed experts as we delve into this discussion on the future of the U.S. healthcare provider landscape and the potential impact of value-based care. Connect with our experts on LinkedIn: Kevin Grabenstatter, Managing Director, L.E.K. Consulting San Francisco office: https://www.linkedin.com/in/kgrabenstatter/ Frazer Dorey, Managing Director, L.E.K. Consulting New York office: https://www.linkedin.com/in/frazerdorey/ Rozy Vig, Managing Director, Healthcare Services L.E.K. Consulting San Francisco office: https://www.linkedin.com/in/rozyvig/ Dr. Stephen Mansfield, Dean of the College of Business of Dallas Baptist University: https://www.linkedin.com/in/stephen-mansfield-247946192/ Visit L.E.K. Consulting at https://www.lek.com/

This episode explores Gen Z shopping behavior and the key insights that brands and retailers should be aware of. Gen Z is constantly shopping and browsing online because their devices are always close at hand, yet they still value in-store experiences. They prioritize being informed and making every purchase count, often conducting extensive research before buying. Retailers that prioritize authenticity and provide a seamless online and offline experience are winning with Gen Z. L.E.K. Consulting's Managing Director and Partner Chuck Reynolds is joined by two L.E.K. experts, Managing Director and Partner Laura Brookhiser and Managing Director and Partner Jen Wu, who provide valuable insights from their experiences and research. Together, they uncover four key findings about Gen Z's shopping habits, including their near-constant online shopping and browsing, their surprising appreciation for physical stores, their desire to be informed consumers, and their love for personal curation. By the end of this episode, you'll have a comprehensive understanding of how brands and retailers can capture Gen Z's attention and adapt to their unique preferences. Connect with our experts on LinkedIn: Chuck Reynolds, Managing Director and Partner, L.E.K. Consulting's Boston office: https://www.linkedin.com/in/cyreynolds/ Jen Wu, Managing Director and Partner, L.E.K. Consulting's New York office: https://www.linkedin.com/in/jenwulek/ Laura Brookhiser, Managing Director and Partner, L.E.K. Consulting's Boston office: https://www.linkedin.com/in/laura-brookhiser-6472b1b/ Visit L.E.K. Consulting at https://www.lek.com/

In today's episode, we dive deep into the world of gene therapies. Our host, Matt Mancuso, Managing Director and Partner at L.E.K. Consulting's Boston office, is joined by a panel of experts including Ellen Licking, Vice President of Consulting Services and Communications at Real Endpoints; Alex Guth, Managing Director at L.E.K.'s Boston office; and Roger Longman, Chairman of Real Endpoints. Together, they explore the challenges and opportunities surrounding the commercialization of and the access to gene therapies. From the importance of patient support and access to care to the evolving landscape of value-based agreements, our guests share valuable insights during thought-provoking discussions from a recent gathering of key stakeholders in the gene therapy market. They cover topics such as the impact of combination therapies on efficacy evaluations, the need for infrastructure to enable data sharing, and the potential for risk-sharing structures to address uncertainties in gene therapy outcomes. Through these conversations, they shed light on the current state of gene therapies, the hurdles that exist in their commercialization, and the innovative strategies being employed to overcome these obstacles. Join us as we explore the intricacies of gene therapies and gain a deeper understanding of the future possibilities and challenges that lie ahead. Connect with our experts on LinkedIn: Matt Mancuso: https://www.linkedin.com/in/matthewmancusophd/ Ellen Licking: https://www.linkedin.com/in/ellenlicking/ Alex Guth: https://www.linkedin.com/in/alex-guth-phd/ Roger Longman: https://www.linkedin.com/in/roger-longman-16ba079/ Visit L.E.K. Consulting at https://www.lek.com/

As any subscription-based business knows, customer churn can be a major brake on growth. Not only can replacing customers be expensive and challenging — a common rule of thumb is that acquiring a new customer costs five times as much as keeping an existing one — but it can be even harder to cross-sell/upsell new customers. That’s why growth-minded businesses place extra emphasis on customer retention and existing account monetization. While many organizations have a good grasp on how they perform on retention or cross-selling/upselling, a key challenge is knowing when a customer is likely to take action so you can respond accordingly. Real-time, predictive analytics can be the answer to minimizing attrition, maximizing cross-selling/upselling and ultimately driving significantly improved revenue metrics. In this episode, we will discuss: To provide insights into these topics, Ben Sher, Engagement Manager at L.E.K. Consulting’s San Francisco office, talks with Dominic Perrett, Managing Director at L.E.K.’s San Francisco office, and Nick Barker, Director and Head of Data and Analytics for North America at L.E.K.’s Boston office. Connect with our experts on LinkedIn: Ben Sher: https://www.linkedin.com/in/benjaminsher/ Dominic Perrett: https://www.linkedin.com/in/dominic-perrett/ Nick Barker: https://www.linkedin.com/in/nick-a-barker/ Interested in learning more? Read our insight, Know Thy Subscriber: Putting Your Data to Work on Retention and Monetization. Visit L.E.K. Consulting at https://www.lek.com/

In today's episode, we dive into the world of organization and performance. We'll explore the crucial role of governance, the importance of collaboration with subject matter experts and lower-level employees, and the significance of clearly-defined roles and responsibilities. We start by examining governance and how it goes beyond simply determining who should be in charge. Our experts emphasize the need for leaders to take accountability and actively participate in the work. We also explore the role of collaboration with subject matter experts and lower-level employees in creating a robust plan. Roles and responsibilities play a vital role in organizational success, and we discuss the importance of clearly defining them, including leadership and critical roles. Transparency, accountability, and agility are key principles for effective governance. We also emphasize the importance of proper governance for implementing cost-reduction strategies. We highlight that swift action is needed, but progress must be meticulously tracked and reported to uphold accountability. Key success factors for sustainable indirect cost reduction are unveiled, including executive leadership sponsorship, incentive alignment, cost transparency, and the involvement of subject matter experts. Lastly, we confront the challenges presented by rising inflation, and the need for alternative strategies in industries facing regulated pricing environments. Join us as we explore the crucial topic of organization and performance, discussing the importance of governance, collaboration, and benchmarks. Together, with Katya Zubareva, Partner at L.E.K. Consulting's London office, Jean-Philippe Grosmaitre, Partner at L.E.K. Consulting's Paris office, Philip Roux, Partner at L.E.K. Consulting's London office, and Tom Marshall, Principal at L.E.K. Consulting's London office, let's unpack the strategies, insights, and actionable steps needed to optimize organization and performance. Connect with our experts on LinkedIn: Katya Zubareva: https://www.linkedin.com/in/katyazubareva/ Jean-Philippe Grosmaitre: https://www.linkedin.com/in/jean-philippe-grosmaitre-aa7aa9/ Philip Roux: https://www.linkedin.com/in/pgdroux/ Tom Marshall: https://www.linkedin.com/in/tom-marshall-1078671b/ Visit L.E.K. Consulting at https://www.lek.com/

In this episode, we’ll explore the categories of solutions in the data and analytics (D&A) value chain and the crucial role of cloud data storage in modern D&A ecosystems. We’ll examine the different tools and processes involved in each category of the D&A value chain, from data integration and processing to analytics and visualization. Additionally, we’ll uncover the differences between legacy and modern D&A infrastructure solutions, highlighting the advantages of modern solutions such as flexibility, scalability and improved data governance. You will discover the benefits of implementing a modern D&A infrastructure, including enhanced decision-making, increased efficiency and improved customer experiences through personalized interactions. We’ll also discuss the core shifts driving the move toward modern D&A architecture and the key growth areas within the D&A value chain. We’ll shed light on the competition between Snowflake and Databricks, two leading players in the market, and explore the factors driving the market growth of both solutions. Lastly, we’ll discuss the level of competition between Snowflake and Databricks and the reasons for customer migration to Snowflake. To provide insights on these topics, we will hear from Harsha Madannavar, Managing Director and Partner at L.E.K. Consulting’s San Francisco office; Dominic Perrett, Managing Director at L.E.K. Consulting’s San Francisco office; Jordan Barron, Managing Director and Partner at L.E.K. Consulting’s Los Angeles office; and Marco Cataluffi, Consultant at L.E.K. Consulting’s Los Angeles office. Connect with our experts on LinkedIn: Harsha Madannavar: https://www.linkedin.com/in/hmadannavar/ Dominic Perrett: https://www.linkedin.com/in/dominic-perrett/ Jordan Barron: https://www.linkedin.com/in/jordanbarron/ Marco Cataluffi: https://www.linkedin.com/in/marco-cataluffi-61536bb5/ Visit L.E.K. Consulting at https://www.lek.com/

The connected home ecosystem comprises an estimated 1.8 billion smart devices, and that number is climbing. In this episode, we’ll explore ‘The Connected Home: Can Your Company Plug Into Opportunity?’ In L.E.K. Consulting’s recent survey, 89% of current connected-product owners had considered purchasing a connected device within the past year. Moreover, 60% of current connected-product nonowners also had considered purchasing a connected device. Depending on the product, search volume for key connected products increased two to three times from 2017 to 2022. And despite variations in the speed of penetration growth, most third-party forecasts expect increases of more than 20% over the next five years or so. Factor in the new Matter standard that enables greater interoperability, and this presents an obvious growth opportunity for an array of prospective players. These include members of the investment community and players within industries that have an organic connection to the space across seven basic categories. In this episode, we will discuss key topics including: To provide insights on these topics, we will hear from Paul Bromfield, Managing Director and Partner at L.E.K. Consulting’s New York office; Gavin McGrath, Managing Director and Partner at L.E.K. Consulting’s Boston office; and Corey Highfield, Principal at L.E.K. Consulting’s Boston office. Connect with our experts on LinkedIn: Corey Highfield: https://www.linkedin.com/in/corey-highfield-b0630628/ Paul Bromfield: https://www.linkedin.com/in/paulbromfield/ Gavin McGrath: https://www.linkedin.com/in/gavinmcgrath/ Visit L.E.K. Consulting at https://www.lek.com/

Consumer businesses have faced dramatic increases in input costs over the past 24 months, primarily due to the lingering impact of COVID-19. To avoid profit erosion, most businesses responded by passing cost increases on to consumers in the form of higher prices. But consumers, concerned with a potential recession, are adjusting their spending habits. With the worst of inflation hopefully behind us, now is the perfect time for business leaders to reflect on their 2022 pricing actions and consider a holistic reevaluation of their pricing strategies in light of current market conditions. As consumers are forced to stretch their dollars, companies can drive value by reassessing their pricing strategies to make them more reflective of the current macroeconomic environment. Business leaders should begin by reviewing pricing principles and considering how to make pricing a strategic lever that drives revenue and margin growth. In this episode, our experts will discuss: To provide insights on these topics, we hear from Rob Haslehurst, Managing Director and Office Head of L.E.K. Consulting’s Boston Office; Alison Schilling, Managing Director and Partner at L.E.K. Consulting’s Chicago Office; and Claire Morgan, Managing Director and Partner at L.E.K. Consulting’s Boston Office. Connect with our experts on LinkedIn: Rob Haslehurst: https://www.linkedin.com/in/haslehurst/ Alison Schilling: https://www.linkedin.com/in/alison-schilling/ Claire Morgan: https://www.linkedin.com/in/claire-morgan-37596734/ Visit L.E.K. Consulting at https://www.lek.com/