Closed Monday

The recent bankruptcy of Red Lobster has sparked discussions about the risks associated with private equity and sale lease back deals. This conversation breaks down the financial issues of Red Lobster and the lessons it holds for independent restaurant owners. It also highlights the impact of private equity decisions and seafood supply chain controversies on the downfall of the brand. Takeaways Chapters 00:00 The Financial Issues of Red Lobster 05:06 Impact of Financial Decisions on Restaurant Businesses 06:31. Controversies in the Seafood Supply Chain Exclusive Partners Marqii Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://marqii.com/schedule-a-demo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. DAVO Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Summary The conversation focuses on scaling restaurant brands and provides tips and insights on what to consider and what to avoid. The speakers, Avi Gorin (CEO & Co-Founder of Marqii) and Sterling Douglas (CEO & Co-Founder of Chowly) share their experiences in helping restaurant groups scale their concepts. The main themes include the importance of data for investors and consumers, considerations for opening additional locations, the role of people in scaling a restaurant, the significance of brand consistency online, and the selection of a tech stack. The conversation provides insights and advice for restaurant owners looking to expand their businesses. Chapters 02:50 Transitioning from Restaurant Owner to Business Owner 11:41 The Importance of Digital Consistency in Scaling 13:21 Balancing High Standards and Growth 21:35 Challenges and Strategies for Fundraising 22:03 The Role of Data in Restaurant Evaluation 24:01 Considerations for Opening Additional Locations 25:23 The Importance of People in Scaling a Restaurant 28:19 Achieving Brand Consistency Online 32:44 Selecting the Right Tech Stack for Restaurant Expansion 40:30 Prioritizing and Setting Goals for Restaurant Growth Exclusive Partners ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Francesco Zimone shares his journey from finance to the restaurant industry, highlighting the challenges and rewards of being a restaurateur. He emphasizes the importance of creating a welcoming and immersive experience for customers, and the role of a restaurant in providing a space for people to connect and enjoy themselves. He discusses how he adapted his business during the pandemic by opening a drive-in theater outside his restaurant. Francesco emphasizes the importance of giving back and creating a positive work environment for his employees. Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Summary Preston Lee shares his background in the restaurant industry and the challenges of getting restaurant owners to recognize issues. The significance of company culture and alignment in restaurant success Preston also touches on the future of restaurant technology, including the potential use of AI and the power of social media in driving business, and much more. Takeaways Exclusive Partners ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Summary TakeawaysExclusive Partners --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Summary This week I sit down with Nick, Carmelo and Sebastian, the neighbohood friends and co-founders of The Taco Project, a taqueria with multiple locations in Westchester & Fairfield County. They discuss their background, how they started the business, the challenges they faced, and their plans for expansion. They also touch on the difficulties of finding new locations and adapting their model. Additionally, they share insights on how they balance work and family life. In this conversation, the hosts discuss the challenges and successes of running a business while balancing family life. They emphasize the importance of supporting each other and trusting their employees. Takeaways Starting a successful business requires a combination of passion, market research, and understanding customer needs. Expanding to multiple locations involves learning from each location and continuously improving the business model. Finding new locations can be challenging, especially in a competitive market with high rent prices. Balancing work and family life requires setting priorities, delegating tasks, and valuing employees. Balancing family and business is a challenge, but with support and trust, it can be managed effectively. Empowering employees and building a strong team are key to running a successful business. Financial responsibility and strategic partnerships are important considerations for growth and expansion. Letting go and thinking ahead are crucial for long-term success in entrepreneurship. Exclusive Partners Want to learn more about Marqii? Check them out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and instantly level up your digital presence. Hate paying sales tax? Let DAVO do it for you, so you can pay on time, and sleep at night. Try ⁠⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠⁠ for FREE! Connect with Closed Monday Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Email: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Summary In this episode, the Kyle is joined by Shawn Walchef & Troy Hooper and, this is one of those episodes that really gets into the nitty-gritty of the restaurant business: from real estate to the process for getting locations, down to the last comma in Letters of Intent, and relationships with landlords. They talk current events- including a restaurateur's who managed the negative reviews like a maniac, the operational challenges that are facing restaurants and the trends in the digital space how hospitality is key and how Ozempic craze is affecting what is offered on the menus. They discussed the dynamics of the NRA show: "What the show is supposed to look like," "How to make an educational show," "Recycle content," and "What it takes to produce a video. The show sums up with insights on marketing strategies for franchises, adoption of the latest technologies, potentials in artificial intelligence, and benefits from automation in sales tax. Takeaways Exclusive Partners ⁠⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

In this episode, the Kyle apologizes and promises to be more transparent and consistent in the future. We also discuss the restaurant industry's projected sales reaching $1 trillion in 2024, new regulations in New York for passing credit card fees to customers, and a debate over who should pay for a birthday dinner. Lastly, we explore the pros and cons of owning vs leasing restaurant real estate. Takeaways Exclusive Partners ⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

In this episode, the Kyle apologizes and promises to be more transparent and consistent in the future. We also discuss the restaurant industry's projected sales reaching $1 trillion in 2024, new regulations in New York for passing credit card fees to customers, and a debate over who should pay for a birthday dinner. Lastly, we explore the pros and cons of owning vs leasing restaurant real estate. Takeaways Exclusive Partners ⁠⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠DAVO⁠⁠⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Check out that TikTok on Birthday Party Invitations. Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Priyam Saraswat, co-founder of Vosh.ai, dives into the journey of starting Vosh.ai and how they help independent restaurants thrive. He explains their pivot to a SaaS product and the importance of technology in the restaurant industry. Priyam also highlights their dispute management and review response services, which help restaurants improve their online reputation and profitability. He concludes by sharing their plans for the future and their focus on working with both mid-market and enterprise chains. In this conversation Kyle & Priyam, discusses the changing perception and adoption of technology in the restaurant industry. They highlight how leaders in the industry are becoming more open to adopting new technologies and how technology can give restaurants a competitive edge. Priyam also shares his approach to social media and content, focusing on adding value and bringing a smile to people's faces. Lastly, he emphasizes the importance of connecting with others in the industry and helping them overcome challenges. Takeaways Chapters 00:00 Introduction and New York Trip 03:00 Starting Vosh.ai and Helping Independent Restaurants 09:00 Pivoting to a SaaS Product 13:00 Working with Restaurant Chains 17:00 Dispute Management and Review Response 26:00 The Importance of Technology in the Restaurant Industry 29:00 Future Plans and Expansion 30:19 Changing Perception and Adoption of Technology 33:02 Social Media and Content Strategy 36:27 Connecting with the Industry and Helping Others Exclusive Partners ⁠⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠DAVO⁠⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Dr. Anne McBride, Vice President of Programs at the James Beard Foundation, discusses the findings of a comprehensive survey conducted by the foundation. The survey gathered responses from chefs across 44 states and highlighted the challenges faced by the restaurant industry, including rising food costs and fluctuating customer numbers. McBride emphasizes the importance of digital presence and content creation for restaurants to connect with customers beyond their physical locations. She also discusses the impact of increased consumer education and the focus on customer experience. McBride highlights the advocacy work of the James Beard Foundation and the resources available to support independent restaurants. Takeaways The James Beard Foundation conducted an in-depth study that gathered responses from chefs across 44 states, highlighting the challenges faced by the restaurant industry. Restaurants can cope with rising food costs by adopting strategies such as selling products like salad dressings and leaning into content creation and social media presence. Increased consumer education plays a significant role in shaping the future of the industry, as customers become more aware of the factors impacting prices and operations. Operators should prioritize the customer experience to create a loyal customer base and increase revenue. The James Beard Foundation provides resources and advocacy for independent restaurants, including webinars, events, and initiatives focused on mental health, financial literacy, and wellness. Chapters 00:00. Introduction and Overview 01:04. In-depth Study by James Beard Foundation 02:04 Challenges Faced by Restaurants 03:36 Importance of Digital Presence 04:50 Trends in the Restaurant Industry 05:36 Fluctuating Customer Numbers 06:38 Coping with Rising Food Costs 07:20 Increased Consumer Education 08:17 Focus on Customer Experience 09:25 Importance of Self-Care for Operators 12:48 Key Takeaways from the Report 18:21 Adapting to Rising Rents 20:23 Advocacy Work by James Beard Foundation 23:39 Upcoming Events and Initiatives 29:08 Importance of Resources for Independent Restaurants 29:31 Final Thoughts and Closing Download the JBF Industry Report here. JBF's Industry Support Page JBF Industry Support Newsletter JBF's Virtual Education Library Upcoming events/initiatives, including: Additional programs advocateofferings Exclusive Partners ⁠⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠⁠ ⁠⁠⁠DAVO⁠⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Summary In this episode, Kyle discusses the current state of the restaurant market and provides tactical advice on finding opportunities for restaurants. He emphasizes the importance of considering market dynamics, economic factors, consumer preferences, and emerging markets. He also highlights the shift from malls to lifestyle centers as a trend to watch. Kyle encourages restaurant owners to be adaptable and strategic in their approach to finding new locations. Takeaways Chapters 00:00 Introduction 01:00 Finding Opportunities for Restaurants 03:22 Market Dynamics 06:58 Economic Factors 10:14 Consumer Preferences and Emerging Markets 12:20 Shift from Malls to Lifestyle Centers 17:06 Expanding Your Concept 18:10 Taking Advantage of Opportunities 19:10 Conclusion Exclusive Partners ⁠⁠⁠⁠⁠here,⁠⁠⁠⁠⁠ ⁠⁠DAVO⁠⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

In this episode of our podcast, we delve into the world of self-care tailored for the busy restaurant entrepreneur. Join us as we explore how prioritizing personal well-being isn't just a luxury, but a necessity for sustained business success. Me Time: Discover the art of unwinding effectively, whether through solo relaxation, cherished moments with loved ones, immersing in a book, or picking up a new hobby. Exercise: Learn why incorporating daily physical activity isn't just good for your health, but also a powerful mood booster and a catalyst for entrepreneurial creativity. Eat Healthy: We'll discuss how the right food choices can skyrocket your energy and sharpen your cognitive abilities, directly impacting decision-making and leadership. Stay Hydrated: Understand the critical role of water in maintaining optimal body functions and how it can subtly yet significantly influence your professional performance. Practice Mindfulness: Journey with us into the practices of mindfulness, focusing on the here and now to not only appreciate your achievements but also to keep entrepreneurial anxieties at bay. Saying No: Master the art of declining gracefully. Learn how avoiding overcommitment is essential in preventing burnout and maintaining peak performance. Reduce Stress: Identifying and tackling stressors head-on can revolutionize the way you handle business challenges. We'll share effective strategies for stress management. Take Breaks: Discover how regular breaks aren't just a pause from work, but a strategic tool for enhancing problem-solving abilities and preventing burnout. Set Working Hours: We discuss the importance of defining specific work hours to create a healthy boundary between your personal and professional life. Getting Enough Sleep: Lastly, we emphasize the non-negotiable necessity of sufficient sleep for recovery, productivity, and maintaining a sharp entrepreneurial mind. Exclusive Partners ⁠⁠⁠⁠here,⁠⁠⁠⁠ ⁠DAVO⁠ Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with "desk-less" teams and keeps them connected, so you can focus on growing the business. Click ⁠⁠⁠here⁠⁠⁠ to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Welcome back to Closed Monday! In this post-Thanksgiving episode, join host Kyle Inserra as he unpacks a blend of news, trends, and essential insights tailored for restaurant enthusiasts and professionals alike. Fresh from the holiday, Kyle shares his own Thanksgiving experiences, including a special shout-out to porchetta for stealing the show. What's in this episode: A Dive into Current News:Wealth in the Chicken Industry:Exploring Industry Trends:Leasing Tips for Restaurateurs:Listener Engagement: Exclusive Partners ⁠⁠⁠here,⁠⁠⁠ DAVO Connect with Closed Monday Instagram⁠⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with "desk-less" teams and keeps them connected, so you can focus on growing the business. Click ⁠⁠here⁠⁠ to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

This week I sit down with Zack Oates the CEO of We talk about getting results in customer experience and discuss how to cut through the noise. Think your customer feedback game is strong? Wait until you hear Zack's strategies. We're tackling everything head-on: from turning online reviews into your secret weapon to mastering the art of juggling family life with a thriving business. If you're serious about making a mark in the restaurant business, missing this episode isn’t an option - Zack drops some real gems that you can easily implement immediately. Exclusive Partner Want to learn more about Marqii? Check them out ⁠⁠here,⁠⁠ and instantly level up your digital presence. Connect with Zack & Ovation! ⁠⁠Instagram⁠⁠⁠⁠LinkedIn⁠⁠Ovation Up Podcast Connect with Closed Monday Instagram⁠⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠⁠Email⁠⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with "desk-less" teams and keeps them connected, so you can focus on growing the business. Click ⁠here⁠ to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Andy Jones is a Certified Hospitality Leadership Coach focusing on creating people-centric organizations that deliver exceptional, memorable experiences for their guests. Andy improves both individual and organizational performance by focusing on the human side of any business. Andy hosts The Hospitality Leadership Podcast and has over a decade of leadership experience across hospitality, retail, construction and public service. The variety of experience in multiple sectors gives Andy a unique perspective on leadership and an understanding that people and relationships are the bedrock of success in any business in any industry. Andy came to hospitality business ownership in 2019, applying everything he knows about leadership to building and developing a high-performance team and culture that boasted an employee turnover of only 10% over three years. Now, working in partnership with hospitality businesses to do the same, Andy helps executives, leadership teams, and aspirational future leaders develop the skills and strategies to transform their guest and employee experience for a sustainable and strong future for any business. Exclusive Partner Want to learn more about Marqii? Check them out ⁠here,⁠ and instantly level up your digital presence. Connect with Andy! Instagram⁠LinkedIn⁠⁠Podcast Connect with Closed Monday Instagram⁠⁠⁠⁠@closedmondaypodcast⁠⁠⁠⁠Email⁠⁠⁠⁠kyle@four-turns.com⁠⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business. Click ⁠here⁠ to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

With more than 10 years of experience helping restaurants optimize their online presence at companies like Yelp, Yext, and Marqii, Marqii Co-Founder and CEO Avi Goren lives and breathes the daily challenges restaurant operators face. He’s committed to teaching them how to reduce the time they spend on tedious online tasks and get back to doing what they love – cooking great food. Marqii is a one-stop digital operations platform for hospitality businesses. Marqii’s review management technology gives multi-unit operators one place to track and respond to Facebook, Yelp, and Google reviews so they never miss a chance to engage with their guests’ feedback. With dozens of POS integrations and connections to more than 80 listings sites including Google, Yelp, Facebook, Bing, and Apple Maps, Marqii saves restaurant teams time by automating updates to their online menus, hours, location data, featured links, and more. Exclusive Partner Want to learn more about Marqii? Check them out here, and instantly level up your digital presence. Connect with Marqii InstagramLinkedInWebsite Connect with Avi LinkedInAvi GorenEmail: avi@marqii.com Connect with Closed Monday Instagram⁠⁠⁠@closedmondaypodcast⁠⁠⁠Email⁠⁠⁠kyle@four-turns.com⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Connect with Connecteam! Connecteam simplifies everyday work with deskless teams and keeps them connected, so you can focus on growing the business. Click here to learn more. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Connect with Closed Monday Instagram: ⁠⁠⁠@closedmondaypodcast⁠⁠⁠ Email: ⁠⁠⁠kyle@four-turns.com⁠⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

Stepping into the world of dining at just 14, Devin Eichler quickly ascended from the humble beginnings of washing dishes to establishing the renowned chain of Crafty Cow restaurants. This episode takes us on a nostalgic trip down memory lane, as we sit down with Devin to understand the grit, determination, and the rock 'n' roll spirit that fueled his culinary empire. As the world shifts, so does he – embracing a rebrand that's all about keeping it real and true to oneself. Outside the restaurant hustle, you'll find Devine cheering for his home teams in Wisconsin, jamming on his guitar, and reveling in the joys of family life. Connect with Devi ⁠@craftycowwi@craftycowwiDevin Eichlerwww.craftycowwi.com Connect with Closed Monday Instagram⁠⁠@closedmondaypodcast⁠⁠Email⁠⁠kyle@four-turns.com⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message

In this episode, we dive deep into the critical crossroads between being a restaurant entrepreneur and navigating the complex world of home ownership. Join our host Kyle Inserra alongside Jacob Letwosky, Senior Loan Officer at Cross Country Mortgage - a veteran in steering numerous clients through their mortgage and home-buying process, and Eric Wilson, a seasoned expert in spirits, cigars, and Senior Sales Rep at Empire Spirts in NYC. Engage with us in a fundamental discourse about the intertwining pathways of the robust restaurant industry and the challenging real estate market, especially in today’s ever-shifting economy. Key Takeaways: Restaurant Owner Mortgage InsightsSpirits, Sales, and Sustainability Tailoring to the Restaurant Entrepreneur: Our discussion, anchored in the vibrant realm of culinary entrepreneurship and precise financial planning, seeks to delineate a clear path for restaurant owners eyeing a space in the home-ownership domain. Connect with Jacob Connect with Closed Monday Instagram⁠⁠@closedmondaypodcast⁠⁠Email⁠⁠kyle@four-turns.com⁠⁠ Special Offers Take a screenshot of you listening to the show, and tag @closedmondaypodcast, and I'll send you a FREE Closed Monday t-shirt. Subscribe & Share If you found value in this episode, please subscribe and share it with your friends and network. Your support helps us bring you more actionable insights every week! --- Send in a voice message: https://podcasters.spotify.com/pod/show/closedmondayshow/message