Cultural Communication Confidence

Helen Percival is a RADA trained actor with over a decade of experience as a broadcast journalist. She has worked for The Guardian, Reuters, Agence France-Presse, Bloomberg and as a news anchor for France 24. As a professional actor, she has worked in theatre, film and TV and understands the importance of harnessing the body, breath and voice to deliver messages with authenticity and power. Coupling her experience in journalism and acting, she carries out C-Suite level media training in London and Paris. Helen and I had a great conversation about how to be a powerful communicator with the way you engage your body, breath and voice. She shared her insights into why and how to warm up ahead of a public speaking engagement, and build awareness of how to manage your body, breath and voice while presenting, including any nerves. What you will learn in this episode: Resources: https://culturecuppa.com/individuals/https://culturecuppa.com/leaders-and-managers/https://culturecuppa.com/https://www.linkedin.com/in/victoria-rennoldson/https://sequentially.co.uk/https://www.linkedin.com/in/helen-percival-28495a20/https://culturecuppa.com/get-free-insights/https://www.linkedin.com/in/victoria-rennoldson/victoria@culturecuppa.com/https://culturecuppa.com/

Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature. We had a fascinating discussion about why connection and conversation are so challenging today, how Lisa is using walk & talk to go beyond the small talk and coffee to act as a catalyst for conversation and deeper connection, plus how to be intentional to create space for connection in team meetings. Lisa has been based in Singapore since 2009 and was a training consultant at the British Council Professional Development Centre for 11 years before starting SIXCOMMS. The Six Cs in SIXCOMMS represent Lisa's core belief in the six essential elements of becoming a proficient communicator: Connection, Curiosity, Compassion, Clarity, Customization, and Consistency. These principles underpin her approach to helping professionals unlock their full communication potential. She hosts The SIXCOMMS Podcast to explore these Six Cs in more depth with her global guests. What you will learn in this episode: Resources:

No. A small word. Loaded with meaning, nuance and connotation. Is it easy for you to say ‘No’? I was asked recently at a workshop about how to say ‘no’ assertively and confidently, without sounding aggressive or being perceived negatively, and I know this topic is on the mind of many of you. Today we talk about saying no assertively so you can establish your boundaries. This is for you, if you are the person who usually says yes. Especially when you mean no. What you will learn in this episode: Resources: https://culturecuppa.com/contact/ https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1/ https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-2/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

We are not islands. We can’t get things done without collaborating with other people, and influence is the magic ingredient. Influence helps you deliver your projects, navigate the challenges, gives you the opportunity to gain share of voice and can enhance your professional reputation. Explore in this episode strategies to improve your influencing skills. What you will learn in this episode: Resources: https://culturecuppa.com/contact/ https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/https://culturecuppa.com/get-free-insights/https://www.linkedin.com/in/victoria-rennoldson/victoria@culturecuppa.com/https://culturecuppa.com/

Victoria Dale, Founder of Inclusion 365, is on a mission to support employers and busy HR Leaders to move from reactive to proactive when it comes to driving their Diversity, Equity and Inclusion (DE&I) agenda forward. Her approach is about taking those small steps to build inclusion into everyday conversations, decisions, actions and behaviours. We had a valuable discussion about what it means to create space to listen to better understand your team’s wider life context, what impacts an employee’s ability to speak up and share, and how DE&I can be brought into everyday actions. Over the past 20 years, Victoria has supported different industries from large global companies to small businesses to transform their workplace cultures through leveraging the power of diversity data to drive forward their DE&I strategies, attract more diverse talent and remain relevant in a rapidly changing world. What you will learn in this episode: Resources: https://culturecuppa.com/leaders-and-managershttps://culturecuppa.com/individuals/https://culturecuppa.comhttps://www.linkedin.com/in/victoria-rennoldsonhttps://inclusion365.co.ukhttps://www.linkedin.com/in/victoria-dale-dei-9489104a/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.com

Today I am truly grateful on my 9th business birthday. I am so lucky that with my business, Culture Cuppa, I get to support and work with 1000s of people and teams all over the world from over 40 countries. Plus I have the joy of connecting with people every day globally through my social, virtual and in person communities and networks, being energised and inspired to collaborate in new ways to share my ideas in podcasts, videos, talks and blogs. So a big thank you to you all who support me and have worked with me on my journey. I am deeply grateful to you all- Culture Cuppa is all about people and I couldn't have done it without you! In celebration of my business birthday, today on the podcast my good friend and previous guest, Febronia Ruocco, turns the tables on me and I am the guest of my own podcast! In this special episode, I answer her questions about my communication and cultural journey, what inspires me and what’s coming next. What you will learn in this episode: Resources: https://culturecuppa.com/birthdayhttps://www.linkedin.com/in/victoria-rennoldsonhttps://culturecuppa.com/https://culturecuppa.com/podcast/ https://www.durham.ac.uk/colleges-and-student-experience/enrichment-activities/durham-leadership-framework/http://linkedin.com/in/febroniaruocco/https://culturecuppa.com/get-free-insights/https://www.linkedin.com/in/victoria-rennoldson/victoria@culturecuppa.com/https://culturecuppa.com/

The magnet rule of challenging conversations. What happens when we bring 2 magnets of the same poles together? We experience resistance and they won’t meet. The harder we try to push them together, the more resistance there is. It’s the same with challenging conversations and disagreements. So how can you change the outcome? Magnetise the situation with a challenging conversation bridge. What you will learn in this episode: Resources: https://culturecuppa.com/contact/ https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ https://culturecuppa.com/podcasts/creating-connection-in-your-global-team/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Are you regularly making time and space for connection in your global team? How well are you and your people connecting with each other today? Building connection through your communication is a real superpower, and can help you create trust, engagement and better relationships with your people, wherever they are based around the world. Although connection technically is easier than ever, true human connection can be more challenging with hybrid and remote working. In today’s episode I share how to connect well in your multicultural team. What you will learn in this episode: Resources: https://culturecuppa.com/contact/ https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ https://culturecuppa.com/podcasts/how-to-improve-your-cultural-intelligence/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Dr. Catherine Wu is an interculturalist and cultural intelligence evangelist. A passionate advocate for cultural diversity, Dr. Catherine is currently working towards telling 10 million people about cultural intelligence through speaking, writing, and posting daily on LinkedIn. She joined me in this episode from Singapore for this deeply insightful conversation. We chatted about how cultural intelligence has evolved in the last few years, why successful cross-cultural communication starts with our intentionality to create shared experiences, and how we can all step into being an interculturalist. In 2022, she launched The Cultural Quotient podcast, the first podcast to grow cultural intelligence at work and in life. As a speaker, Dr. Catherine frequently gives talks and conducts workshops on cultural intelligence for public and private organizations. Dr. Catherine holds a PhD in Cultural Intelligence from the Center for Leadership and Cultural Intelligence in Singapore. She is French and has lived in Asia for the past 18 years. She lives in Singapore with her Taiwanese American husband and 3 third-culture kids. What you will learn in this episode: Resources: https://culturecuppa.com/leaders-and-managershttps://culturecuppa.com/individuals/https://culturecuppa.comhttps://www.linkedin.com/in/victoria-rennoldsonhttps://www.linkedin.com/in/drcatherinewu/ https://open.spotify.com/show/07Ig9X29uWFmuohsGzFOIt?si=79904e47f04146aa https://podcasts.apple.com/us/podcast/the-cultural-quotient-ideas-tips-and-stories/id1658233893 https://music.amazon.co.uk/podcasts/1ab1cc42-0ccb-413b-926d-a2fd040be7e3/the-cultural-quotient-ideas-tips-and-stories-for-developing-cultural-intelligencehttps://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Communication confidence - what does that look like to you? What does it feel like? You will have your own version of confidence and I am exploring in today’s podcast episode how we can make it work for you. Confidence is one of the key foundations of my 4 pillars of Global Leader Communication, and I share my reframe on confidence and why it can feel challenging at times to communicate confidently. Plus discover my ideas for you to start developing your confidence for key situations, including an introduction to my IMPACT model. What you will learn in this episode: Resources: https://culturecuppa.com/communication-assessment/ https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ https://www.linkedin.com/posts/victoria-rennoldson_communicationcoach-communicationcourse-communicationskillstraining-activity-7160905045717237761-Z3FIhttps://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Today we deep dive into a topic which I’m frequently asked about- clarity in speaking. Many global professionals talk to me about how they want to sound more clear, concise and professional in the way they speak, to help them build their influence and impact, and so people listen and act. Clarity is one of the key foundations of my 4 pillars of Global Leader Communication, so in this episode we will explore why it is important, why it’s challenging for you currently and how to develop your clarity in your speaking. What you will learn in this episode: Resources: https://culturecuppa.com/communication-assessment/ https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Michelle Bradley, our guest on the podcast this week, is a bridge-builder, coach, and trainer based in Taipei, Taiwan, who grew up in the multicultural environments of NYC, London, and Cape Town. She is bilingual in English and Mandarin Chinese and is passionate about all aspects of cultural intelligence. As a certified PCC-level coach, Intercultural Trainer, and experienced East-West consultant, she partners with individuals and organizations to create a tailored program for effectively communicating across cultural and linguistic lines for greater global agility. She is the founder of Elephant Communications (雙象溝通), and has over 15 years of experience working with individuals and groups from all walks of life as a corporate trainer, intercultural consultant, coach, and yoga therapist. In this fascinating episode Michelle joined me from Taiwan and we chatted about what it means to develop global agility with cultural EQ, how East-West cultural dynamics have evolved, as well as her key tips for you to change your cultural perceptions and develop your own resilience when working in multicultural environments. What you will learn in this episode: Resources: https://culturecuppa.com/leaders-and-managershttps://culturecuppa.com/individuals/https://culturecuppa.comhttps://www.linkedin.com/in/victoria-rennoldsonhttps://www.elephantcommunications.comhttps://www.linkedin.com/in/michelle-e-bradleyhttps://www.facebook.com/elephantcommunicationstaiwan https://www.elephantcommunications.com/team-solutions#culturaleq-coaching-circle2024https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Michael Quigley is a twice published author and regular blogger as well as the creator of multiple online professional and personal development courses with his company Kataholos. His Online Learning Platform empowers over 8000 professionals in 100 countries. He is a former primary school teacher with an extensive experience of teaching, leadership and mentoring, coupled with a life-long enduring passion for fitness, wellbeing and growing people. In this episode we discussed the key topics for global leaders to focus on this year, including how to connect and build great relationships with people through becoming more present, your conversation and energy. Plus what shifts in communication when we intentionally think about how we show up as leaders, make time for the important topics and plan what we want to say. Finally we talked about how to move away from cultural stereotypes and culturally understand others better. What you will learn in this episode: Resources: https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

This week we’re talking about the 4 pillars of global leader communication. This is for you if you are a global manager who is ready to get promoted and wants to speak clearly, confidently and with impact. Levelling up your communication skills is important for influencing your senior stakeholders, creating impact with your communication and enhancing your professional reputation and career opportunities. That’s where the 4 pillars of global leader communication can help you. What you will learn in this episode: Resources: https://culturecuppa.com/speak-leader/ https://culturecuppa.com/podcasts/identify-your-leadership-challenges/https://culturecuppa.com/podcasts/your-leadership-presence/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Today we are talking about how to identify your leadership communication challenges and prioritise your development areas for 2024. I will be guiding you through a series of self-reflection questions, so you can pinpoint where your specific issues are, and start working on them to develop and grow your leadership communication skills. Listen to the 8 questions and rate yourself on a scale of 1 to 10, then listen until the end to discover what your score means and your next action step. If you prefer to do the quiz online while listening to this episode, head to: https://culturecuppa.com/leadership-quiz/ What you will learn in this episode: Resources: https://culturecuppa.com/leadership-quiz/victoria@culturecuppa.comhttps://culturecuppa.com/podcasts/your-leadership-presence/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Leadership presence - do you have it? Maybe you are like many people I meet who have all the skills, experience and talent, and are ambitious to progress their career for the next promotion or job move, to break into the c-suite or the next level of management. But something is missing in the way you show up, connect and engage with other people, which is hard to define. This is leadership presence. You know it when people have it. It impacts how you influence your senior stakeholders, builds trust and confidence with your team, inspires and creates action, and enhances your professional reputation and opportunities. What you will learn in this episode: Resources: victoria@culturecuppa.comhttps://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Happy New Year! Hope you had a great time over the holiday season, and started the year well. As we kick off this January with new topic episodes, we’re focusing on the big ideas for 2024 for you to focus on in communication and cultural intelligence. This is for you if you are a leader or manager of a global team, or part of a multicultural team, and we’re looking at the key trends and areas for you to develop in your communication and cultural intelligence this year. What you will learn in this episode: Resources: https://www.culturecuppa.com/contacthttps://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Kathryn Read is an international sales and marketing consultant with over 25 years’ experience developing niche products in emerging markets. She helps small and medium companies to break through international barriers, creating successful entrepreneurs and a thriving global marketplace. Kathryn firmly believes that business is done between people, and places her focus on building strong relationships that form a solid foundation for doing business. She sees herself as the bridge between small and medium food and drink companies and their ideal distribution partners in Asia or Eastern Europe. In this episode we talked about global expansion topics including how to build up cultural insights that will help you communicate with people by going beyond cultural stereotypes. Kathryn also shared how to build cultural dynamics into negotiations and key entry mistakes businesses make when they expand into Asia. What you will learn in this episode: Resources: https://culturecuppa.com/individuals/https://culturecuppa.com/leaders-and-managershttps://culturecuppa.comhttps://www.linkedin.com/in/victoria-rennoldsonhttps://kathrynread.comhttps://kathrynread.com/confidencehttps://kathrynread.com/internationalclarityhttps://www.linkedin.com/in/kathrynreadhttps://www.instagram.com/international_expansion_kr/https://kathrynread.com/YouTubehttps://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Thank you. It's a real joy to create and share my podcast episodes here, but it is also important to me that I’m not only speaking into a mic to myself, I am also building conversations and connections with you all over the world, sparking new ideas and behaviours which impact people in places that I don’t even know about. What always amazes me is how global this show is. We have had over 5000 downloads in the last year since launch, hitting the top 10 podcasts in the career charts in the UK, Türkiye, Saudi Arabia, Thailand, Israel, New Zealand, Qatar and Cambodia. I am so pleased that I can help as many people as possible through my episodes. I am also grateful for your support and it means a lot to me personally when you tune in and listen, so thank you so much. I get hugely energised by your feedback, and I love hearing what people value and how the episodes have helped them in their work and career. Recently one listener shared with me, “The topics are highly important for our globally connected world today.” And also another listener valued the show as it’s “Straight to the point, sharing ideas I can go and put into practice just after listening to the podcast.” We will return soon in 2024 with new episodes, and in the meantime why not review the best of 2023. Popular episodes for you to go back to relisten to, or discover for the first time: https://culturecuppa.com/podcasts/preparing-yourself-for-interview/ https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1/ https://culturecuppa.com/podcasts/how-to-engage-your-senior-stakeholdershttps://culturecuppa.com/podcasts/handling-conflict/https://culturecuppa.com/podcasts/7-top-conversation-starters/ I want to make sure this podcast show stays relevant and valuable, so let me know your feedback: Message me your ideas via LinkedIn (https://www.linkedin.com/in/victoria-rennoldson), or via the links below. Thank you, and wishing you a very happy festive season if you’re celebrating, and Happy New Year to you all. Look forward to seeing you next year! Resources: https://culturecuppa.com/individuals/https://culturecuppa.com/leaders-and-managershttps://culturecuppa.comhttps://www.linkedin.com/in/victoria-rennoldsonhttps://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com

Vanessa Paisley, trainer and lecturer in the field of intercultural communication and English as a global language, was born in Tanzania, grew up in the UK, lived and worked in Austria for 23 years, and repatriated to the UK 9 years ago. In her work she helps people to meet the challenges of living and working across cultures, both in relocating individuals from one country to another (especially to the UK and Austria) and in supporting multicultural project teams to communicate and cooperate effectively. Vanessa also works on a cross-cultural study program for professional students from Austria and India. Vanessa and I explored how to break the cultural autopilot to understand the people we work with, how globalisation does not automatically lead to a successful global mindset, and why slowing the pace of communication is critical for connection and inclusivity. What you will learn in this episode: Resources: https://culturecuppa.com/individuals/https://culturecuppa.com/leaders-and-managershttps://culturecuppa.comhttps://www.linkedin.com/in/victoria-rennoldsonwww.paisley-communication.comhttps://www.linkedin.com/in/vanessapaisleycommunication/https://www.instagram.com/paisleycommunication/https://culturecuppa.com/get-free-insightshttps://www.linkedin.com/in/victoria-rennoldsonvictoria@culturecuppa.comhttps://culturecuppa.com