Deciphered: The Fintech Podcast

In this episode of Deciphered, Adam Davis, expert associate partner at Bain & Company, is joined by Erin McCune, expert partner at Bain & Company, Manish Kohli, head of global payments solutions at HSBC, and Thierry Chilosi, chief strategy officer at Swift, to discuss what’s at stake in the world of Wholesale Payments. Timestamps: You can read more about Bain’s POV on Wholesale Payments in the recently published brief: The Fragmentation of Wholesale Payments Calls for Banks to Remake Their Approach Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereErin McCune hereManish Kohli hereThierry Chilosi hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, is joined by Aman Narain, Global Head of Platforms and Embedded Banking, HSBC, to discuss the topic of embedded finance. Timestamps: Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereAman Narain hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, is joined by Jeff Tijssen, Expert Partner and Global Head of FinTech, Bain & Co, Christina Riechers, General Manager, Square Banking and Richard Davies, Chief Executive Officer, Allica Bank, to discuss SMB: Is there still a growth opportunity, or are they now over-served? Timestamps: Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereChristina Riechers hereRichard Davies hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, is joined by Jeff Tijssen, Expert Partner and Global Head of FinTech, Bain & Co, Mike Cashman, Partner at Bain & Co, Mariagiovanna Di Feo, Partner at Bain & Co and Mike Smith, Partner at Bain & Co, to discuss what trends will arise and what changes to the industry we will see in 2024. Timestamps: Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereMike Cashman hereMariagiovanna Di Feo hereMike Smith hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this special episode of Deciphered, recorded LIVE from Money20/20 USA in Las Vegas, Jeff Tijssen, Expert Partner and Global Head of FinTech, Bain & Co, Mike Cashman Partner, Bain & Co, are joined by Sophia Bantanidis, Future of Finance, Citi Global Insights, Citi and Peter Hazlehurst, Co-founder and CEO, Synctera, to discuss disequilibrium across the banking industry in 2023, restoring balance, and exploring the potential for new growth within the Financial Services industry going into 2024. Timestamps: Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Jeff Tijssen hereMike Cashman hereSophia Bantanidis herePeter Hazlehurst hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, Bhavi Mehta Partner, Bain & Co, are joined by Sarah Hinkfuss, Partner, Bain Capital Ventures and CJ Przybyl, Co-founder and CEO, Reserv, to discuss how AI will impact fintech, whether or not it will level the competitive advantages of larger financial institutions, and just what this technology means the Financial Services industry. Timestamps: Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereBhavi Mehta hereSarah Hinkfuss hereCJ Przybyl hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, and Maureen Burns, Partner, Bain & Co, are joined by Ather Williams III, Head of Strategy, Digital, Innovation & Enterprise Payments, Wells Fargo to discuss how Wells Fargo continue to innovate, and embrace new technologies, despite a myriad of different influences, as well as being a ‘systemically important financial institution’ in the United States. Timestamps: Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereMaureen Burns hereAther Williams III hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company, is joined by Jeff Tijssen, Partner, Bain & Company, Janine Hirt, CEO, Innovate Finance and Shannee Braun, Director, EQT, to discuss the decisions behind fintech acquisitions in 2023. The fintech investment landscape has changed dramatically, what are the reasons behind this, and are the tides slowly changing...? Timestamps: - (03:43) Tuck-in or take-out: The decisions behind fintech acquisitions in 2023 - (06:38) Fundamentals: Investments & profitability - (08:38) Fintech multiples: How have they changed since recent correctional valuations across fintech verticals & which ones are becoming more prominent? - (11:21) Newer-stage companies getting funded in the UK & success in deal flow - (13:03) Fintech to fintech acquisitions - (14:40) Will things return to how they were in 2021? - (17:14) Large FIs & acquisitions - (18:58) What spots are hot at the moment? - (23:31) What can incumbent banks learn from acquisitions by big techs? - (25:43) Interesting opportunities in other industries - (27:54) Keeping the UK competitive - (29:14) Major takeaways from the conference Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereJanine Hirt hereShannee Braun hereFor more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company, is joined by an all-Bain line up; Partners Joe Fielding, Maria Teresa Tejada and Guilio Naso to discuss whether or not there is a current crisis when it comes to banking liquidity. The unfolding liquidity issue across banking has been benchmarked in some quarters against the great financial crisis of 2008…the question we want to answer is - is this fair? Timestamps: (04:34) Banking liquidity: Is the talk of a crisis fair? (06:27)Will this period in banking be as challenging as other periods with dramatic upwards rate cycles? (08:01) Catalysts that have contributed to dramatic upwards rate cycles (10:44) Which banks are in trouble? (13:37) How much has deregulation led to this? (16:43) How would we fix this problem? (20:04) Representations of demand & characteristics of banks/financial institutions that are offering solutions (23:18) The bigger, the better? (24:26) Trust within neobanks/new digital players (25:35) Where does this lead? And will the changes be permanent? (29:33) Credit and credit provisioning (31:08) Will there be any differences in how The Fed supervises banks because of this? (33:58) How will innovation be impacted by this in the short–medium term? Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJoe Fielding hereMaria Teresa Tejada hereGiulio Naso hereFor more insights from Bain & Company on the current disequilibrium we’re seeing across the banking sector currently, check out the content below: Disequilibrium in Banking: Five Actions to Restore BalanceIn a Time of Disequilibrium, Banks Face New Liquidity ChallengesNot a Banking Crisis, But a Battle for Street CredFor more insights from Deciphered: The Fintech Podcast, visit the page on Bain’s website.

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company, is joined by Karim Ahmad, Partner, Bain & Company, Kelly Devine, President, UK & Ireland, Mastercard, and Colin O’Flaherty, Head of SME for Barclaycard Payments, to discuss the future of retail transactions. Retail payments is both a rich and growing industry, with Bain & Company estimating the total revenue value at $356 billion dollars, with a projected annual growth of 6% over the next 5 years. But the balance of power between traditional and new entrants in this area of finance is slowly shifting. In this hotly contested market, some 90% of today’s revenue pool could migrate to software vendors, major technology firms, and other contenders. How will the retail transaction market evolve over the next 10 years? Timestamps: - (03:14) Consumer to business payments - what is the future of retail transactions? - (05:53) Which providers/industry players have been driving the change in banks' monopoly vs reacting to the change in & how do you see that evolving in the market short term? - (10:07) Which trends interest you from the perspective of your role at Mastercard? - (13:27) Within the SMB segment, how important are virtually integrated platforms, do you see the same proliferation in the UK/Europe as in the US, and where do you see those trends fitting into the SMB context? - (16:45) Card growth and looking towards alternative payment methods for growth. - (22:26) Potential innovations that relate to card volumes and the rise of A to A payments. - (26:09) Embedded payments, the proliferation of wallets and connected devices - (27:51) How do Barclaycard build confidence in supplying payments to organisations where the end users are unknown? - (33:18) Are investments in sales, marketing, and brand increasing to positively impact customer trust? - (39:13) Open banking Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereKarim Ahmad hereKelly Devine hereColin O’Flaherty hereFor even more information, check out Bain’s latest report – Consumer-to-Business Payments: A Strong Growth Outlook, but Only for the Well-Prepared. For more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company, is joined by Henrik Naujoks, Partner, Bain & Company, Prashant Agarwal, Head of Digital, Customer & Ecosystem Marketing, AIA, and Ben Luckett, Chief Innovation Officer, Aviva, to discuss what customers want from their insurer. What's the most exciting area of insurance to build on right now, and will a significant share of customers use services beyond coverage for insurance providers in the next 10+ years? Timestamps: - (04:35) The Answer First: From claims payers to solution providers - what does a customer want from their insurer? - (09:16) What key elements of the value proposition will allow insurers to increase customer engagement in the right way? - (13:18) Is having a purpose-driven message/narrative important for insurers when it comes to customer loyalty? - (15:57) Best examples of insurers benefiting from a niche proposition when it comes to customer engagement & how has this impacted the industry with regards to consumer dynamics? - (21:35) Preventative proposition features, preventing customer risks - (23:39) Elements of value within risk prevention & how data can help this - (27:49) Can connected devices & technology help with over-intrusive data use? - (34:14) Customer's expectations on insurers playing a role in reducing climate change - (40:23) What's the most exciting area of insurance to build on right now? - (43:42) Will a significant share of customers use services beyond coverage for insurance providers in the next 10+ years? Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereHenrik Naujoks herePrashant Agarwal hereBen Luckett herePlease do check out our report; Customer Behavior and Loyalty in Insurance: Global Edition 2023, for more insights from Bain about the insurance market. For more insights from the Deciphered podcast, visit the page on Bain’s website

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company, and Jeff Tijssen, Expert Partner and Global Head of Fintech at Bain & Company are joined by Charlotte Crosswell OBE, Chair of the Centre for Finance, Innovation and Technology (CFIT), Keith Grose, COO at Sequence, and Alex Johnson, Creator of Fintech Takes to discuss everything Open Finance. What does the future state of Open Finance look like and how will Open Banking develop in global markets? Timestamps: - 00:18: What is the future of Open Banking? - 02:58: What’s the role of industry associations in the Fintech industry? - 07:27: Making banks work harder for you? - 09:13: Why has Open Banking taken so long? - 12:03: The benefits of Open Banking and Open Finance. - 14:06: How Open Banking has become a “default” piece of infrastructure for new financial apps. - 15:38: The challenges of getting the nine largest banks to agree on a common set of standards. - 17:46: What’s the biggest impact on adoption? - 18:41: What’s the impact of Open Banking on SMEs? - 21:51: What is the best iteration of Open Banking around the world? - 25:47: Why the implementation of Open Banking has been so hard in the UK. - 27:30: The stage of the country’s maturity of their banking system and what they are trying to open up. - 29:10: What are the implications of the new proposals for the industry? - 30:18: What’s the future of Open Finance? - 37:21: The pace of change is unlike anything that we’ve ever seen before. - 38:56: What’s going to happen in the banking industry in 10 years. - 41:26: What are the benefits of using Open Banking? Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereCharlotte Crosswell OBE hereKeith Grose hereAlex JohnsonFor more insights from the Deciphered podcast, visit the page on Bain’s website.

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company, and Jeff Tijssen, Expert Partner and Global Head of Fintech at Bain & Company are joined by Bain & Company partners Karim Ahmad, Michael Smith and Mike Cashman to discuss what they think the hottest trends in Fintech will be in 2023. After a turbulent 2022, what are some of the areas that will drive growth? Timestamps: - 3:57: Top 3 Fintech trends for 2023 - 11:00: Things that won't change in the fintech sector - 13:10: Consolidation & acquisitions: Differences between the UK vs US - 15:44: Will VCs continue to see B2B as more shielded from volatility than B2C going into next year? - 18:30: What's investable right now? - 22:22: The pace of change in the financial services industry - 23:29: Hotly-anticipated payments infrastructure projects that will be implemented in 2023 - 27:08: Real-time payments in the US & what's happening there vs Europe - 32:15: How will the crypto space evolve in the future? - 34:52: What's changed in the world of M&A in fintech - 38:06: What are some of the trends in 2022, and how adaptable will they be in 2023? - 42:08: What will Apple do for consumer financial services? Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereKarim Ahmad hereMike Cashman hereMichael Smith here

In this special episode of Deciphered, live from Money 20/20 Vegas, Adam Davis, Associate Partner at Bain & Company, and Jeff Tijssen, Expert Partner and Global Head of Fintech at Bain & Company are joined by Laura Spiekerman, Co-Founder of Alloy, and Simon Taylor, Head of Strategy & Content at Sardine, to delve into the effects that macroeconomic trends such as rising inflation and CPI have on fintechs and neobanks, as well as highlight some of the innovations and products that our guests are liking in spite of, or because of, the macroeconomic climate. Timestamps: 04:40: Fight or flight what's in store for Fintech in a changing rate environment? 09:07: Incumbent revenues - are they sustainable? 12:43: Neobank revenues being impacted by interest rates 15:15: What percentage of challenger banks will be acquired or fail in the next 12 months? 22:40: Internal bank teams procuring Fintech services 26:39: What is exciting considering the macro environment? Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereLaura Spiekerman hereSimon Taylor here

In this episode, we explore how the latest cycle in the cryptocurrency market has impacted institutional adoption of the underlying technology; blockchain. Enterprise adoption of the technology is still prevalent. In Finance we are seeing blockchain technology adapted for multiple use cases, for instance, International Payments, to address some specific niches in Capital Markets, in Trade Finance, looking to solve Digital Ownership, looking to disrupt Loyalty and the tokenization of private assets. Within Financial Services, the ‘purists’ have been building underneath the hype. We will look at where the institutional adoption of blockchain is at right now, what are some of the most applicable use cases, and where we might see it go in the future. Timestamps: - 06:23: Institutional blockchain adoption - What is the current state, and where are we heading? - 10:24: What are the appeals and use cases of organisations using blockchain technology? - 18:12: What are the different types of blockchains, and where will adoption head in the future of the financial services industry. - 24:16: Risk focuses and adopting new use cases on chain. - 36:00: Risk controls when using blockchain infrastructure. - 41:23: Will Web2 companies continue to invest in this space? - 45:48: Where will blockchain technology develop, and be adopted, looking 10 years into the future from now? - 49:02: Will the adoption of blockchain technology by other industries outside of FS lead to widespread adoption? Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereThomas Olsen hereMorgan McKenny hereTodd McDonald hereSources cited:

In this episode, we explore what the future holds for neobanks, with so few currently profitable in the face of a current economic downturn. We’ll discuss the challenges of setting business strategies over the next couple of years, answering key questions such as whether neobanks should pursue growth at the expense of unit economics, how they can continue to differentiate their revenue streams from one another, and ultimately what they should do as rising rates pressure investors to stay clear of potentially “riskier” assets. Neobanking Revenue: How to Differentiate in a Crowded Market Timestamps: - Neobanking revenue: How do you differentiate in a crowded market? (3:21) - Where are we right now with Neobanks? And how healthy are they? (6:08) - VC funding: How will this play out with regards to Neobanks vs Fintech in general (10:17) - Examples of Neobanks diversifying revenue & BaaS (17:15) - Subscription based revenue: Does it work globally? And how will it impact the revenue of Neobanks? (21:50) - Does becoming a licensed bank slow down the creation and shipping of products? (23:42) - Embedded vs standalone banking in the future (28:55) - How should we bank with a Neobank? (33:53) Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! Adam Davis hereJeff Tijssen hereNik Milanović hereValentina Kristensen hereSources cited: Nubank Customer Base - StatistaRevolut Customer Base - RevolutNeobank Profitability - ForbesGoldman Consumer Banking Revenue - Pyments.com

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Company and Jeff Tijssen, Global Head of Fintech, Bain & Company, are joined by Matt Harris, Partner, Bain Capital, and Sophie Guibaud, Co-founder & CCO of Fiat Republic, to discuss embedded finance marking a new era in how consumers and businesses build and manage relationships with financial services. Embedded Finance: What Does it Take to Prosper in the New Value Chain? Timestamps: - Defining embedded finance (11:10) - Sticky & data rich relationships (12:42) - A new value chain & how organisations are positioning themselves within it (13:16) - Who wins from a revenue perspective, and how will that shift in the next 2-5 years? (16:42) - New use cases of embedded finance (26:20) - What capabilities are needed to operate in this value chain? (29:29) - Are we seeing other platforms bringing financial services in-house? Or is this limited to bigger companies? (34:31) - Risk within the value chain, and embedded finance model (38:24) - Stepped approach to embedded finance (40:10) - Regulations in an embedded finance context (41:39) - Most important points to consider about risk and compliance (45:54) - Implications of complete embedded financial services (48:05) Sources & Resources cited: - Sophie's Book Co-Authored by Scarlett Seiber: Embedded Finance: When Payments Become An Experience Please subscribe to the show so you never miss an episode, and leave us a review if you enjoy the show! - You can find Adam Davis here - You can find Jeff Tijssen here - You can find Matt Harris here - You can find Sophie Guibaud here

In the second episode of Deciphered, Adam Davis, Associate Partner at Bain & Company and Mike Cashman, Partner, Bain & Company are joined by Sarah Kocianski, Strategic Insights Lead for Fintech at Founders Factory, and Tim Levene, Partner and CEO, Augmentum to discuss the future of Fintech valuations. Where do the market correction and current volatility leave Fintechs? Timestamps: - Volatility & market correction, where are fintech valuations heading? (3:08) - Fintech funding (5:37) - Macroeconomic pressures vs dry powder in the current market (6:36) - Are lower risk assets back in favour? (8:01) - What investors and founders are looking for (10:40) - Fintech valuations (11:53) - Are Fintechs overvalued on hype and hope vs fundamentals? (13:21) - Will companies stay private for longer? (18:10) - Superior geographies, in terms of investment and valuation perspectives? (19:39) - What type of fintech do you want to be in this market? (24:52) - BNPL (25:03) - Advantages of rising rate environments vs consumer/business defaults (26:41) - Investing in sectors and trends, from services or product perspectives (27:40) - PE, VC, and growth equity splits (29:35) - Sentiments around raising investment (34:30) Sources & Resources cited: -CB Insights: State of Fintech Q1'22 Report -BBC UK: What is the UK's inflation rate and why is the cost of living going up? -Axios: Fintech Deals Newsletter, Fintech SPACs go splat -Dealroom: Fintech 2021 Report -SoFi: Q1 2022 Results Report -Bain & Company: Macro Trends

In this episode, Adam, Ryan, Nigel and Alex look at how Buy Now Pay Later (BNPL) has evolved, where it is in the present day and where it is heading. -What percentage of transactions currently use BNPL? -When will the rate of growth for BNPL slow? -How do retailers and providers evolve to meet consumer needs? -How will regulators impact this new financial phenomenon? Timestamps below: - Divergence & convergence? The Bain answer first! (2:36) - Macroeconomic pressures (5:32) - The background of BNPL (6:16) - Credit modules (8:36) - What has led to the rise of BNPL? (10:20) - Effects of consumer experience on change (10:36) - Data analytics team overview (16:02) - Incorporating human psychology into algorithms (19:58) - Merchant benefits (23:06) & (24:07) - BNPLs are becoming platforms (23:47) - Where does BNPL fit in with retailer's payment strategies (27:00) - Where does your biggest cost space sit (29:26) - Generational shifts & future projections for growth (32:22) - Who should be getting into BNPL? (33:53) - Regulators (42:33) Please subscribe to the show so you never miss an episode, and leave us a review if you enjoyed the first-ever episode of Deciphered. - You can find Adam Davis here - You can find Ryan Garner here - You can find Nigel Verdon here - You can find Alex Lang here

Welcome to the trailer of Deciphered by Bain & Company!