Coffee Up! - A podcast from the wholesale team at Market Lane Coffee

We were delighted to have the wonderful Clare Scott from Bellroy join us at our first Leadership in Hospitality event, which was focused on the theme of team development and culture. Bellroy’s mission is to inspire better ways to carry, use business as a force for good, and help the world and their crew flourish. As the organisation’s Head of People and Culture, Clare (and her team) are responsible for ensuring that Bellroy attracts, retains and supports its 100-strong crew (working across 14 countries!), while creating a supportive, productive and inclusive culture that aligns with the organisation’s goals and values. A certified ‘Great Place to Work’, Bellroy took out the top small business spot in 2021 and was dubbed ‘Australia’s Best Workplace’. This recognition is testament to the incredible work that Clare and her team do every day. We knew that we were just scratching the surface with Clare on the night of our Leadership in Hospitality event, so we are very pleased to welcome Clare back for an episode of our Coffee Up! podcast. In this episode, Clare discusses the importance of building a healthy culture, while emphasising the value of tension and trust within a team. She also shares insights on Bellroy's unique approach to recruitment, and how they ensure they're hiring individuals who will align with their culture. 🎧 The Knowledge Project: #115 Danny Meyer: Hospitality and Humanity

In our second podcast following our inaugural Leadership in Hospitality event, Kai from our HR team sits down with Huw Murdoch from Wild Life Bakery to chat about team development and culture. Prior to founding Wild Life, Huw was the manager of Market Lane’s greatly missed Therry St shop, and he was instrumental in helping us establish a presence in the Queen Victoria Market. In 2016, Huw opened Wild Life Bakery on Albert Street in Brunswick East. The bakery quickly became an integral part of the Brunswick East community, and a destination for people seeking out Melbourne’s best sourdough bread. Huw recently opened an outpost, Wild Life Superette, on Sydney Rd in Brunswick. In this conversation, Huw talks with characteristic thoughtfulness and frankness about the ways he’s worked to foster a positive culture at Wild Life, the privilege and challenges of being an employer in hospitality, the benefits of cross-training team members, and how, at times, being a business owner can challenge his own moral compass.

In September last year, we hosted our inaugural Leadership in Hospitality event at our roastery and HQ in Brunswick East. These events are an opportunity for us to bring our community together, and for industry leaders to share their experiences and expertise across a broad range of topics. For this first event, Kai from our HR team lead a panel discussion on Team Development and Culture. We quickly discovered that the questions we asked on the night of the event were just the tip of the iceberg, and that our panelists had so much more to contribute to the conversation than the time allowed! So, we decided to follow up and record a podcast with each of our very special guests – the first one being Market Lane’s very own Jenni Bryant. Since starting with Market Lane in 2010 and becoming a co-owner in 2019, Jenni has been instrumental in establishing a strong and positive culture, which has continued to flourish as Market Lane has grown to eight coffee shops throughout Melbourne, a thriving e-commerce platform, and a flourishing wholesale community. In this podcast, Jenni discusses Market Lane’s approach to fostering a robust and positive workplace culture, what it means to be a people-focused business, and how Market Lane has scaled their HR department over the years as the team has grown.

In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason recorded a series of three podcast conversations to share some of his experiences and tips on things to consider when opening your own coffee shop. In Part 3 – the final episode in this series – Jason sits down with Einar, our retail training manager, to talk about menus, merchandise, and marketing and building a regular customer base, as well as important things to consider when hiring team members for a new business. Have some questions? You can get in touch with Christian and Tyson from our Wholesale & Partnerships team at wholesale@marketlane.com.au

In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason recorded a series of three podcast conversations to share some of his experiences and tips on things to consider when opening your own coffee shop. In Part 2, Jason sits down with Einar, our retail training manager, to discuss some of the ways to navigate council regulations and heritage listings, how to negotiate a commercial lease, and what to consider when establishing a timeline for the fit-out of your new shop.

In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason caught up with Einar, our retail training manager, to record a series of three podcasts to share some of his experiences and tips on things to consider when opening your own coffee shop. In Part 1, Jason and Einar discuss the importance of establishing a purpose for your coffee shop, what to consider when choosing a location, why witty puns aren’t always the best choice when naming your business, and why it’s important to establish a realistic budget early.

“It’s important to run a business we can be proud of day to day. It’s a real privilege to own a business and choose the people you work with and how you work. And the thing that comes with that is a moral responsibility to do it in a way that’s right for our staff, our environment, and our communities” – Jason Scheltus, Market Lane Co-Founder As an organisation that seeks to use business for good, we're always trying to find ways to be and do better. The choice for Market Lane to work to become a carbon neutral business was a natural step, in alignment with our values of sustainability and transparency. In this podcast episode, Suzie Hoban, our Head of Marketing, Communications & Sustainability, sits down with Market Lane’s Co-Founder Jason Scheltus, to discuss the process of undergoing a carbon neutral assessment, the difference between being Carbon Neutral and Climate Active certified, and what this all means for the businesses who serve Market Lane’s coffee.

Bolivia produces a very small amount of coffee, but what it lacks in scale it makes up for in quality; education and innovation in both growing and processing coffee have lead to some of our most spectacular coffees come from this origin. In this episode, Christian sits down with Market Lane and MCM founder Fleur to learn about the what makes this origin so unique, and discuss the incredible role that the Rodriguez family have played in ensuring the future of the specialty coffee in Bolivia. To find out more about our wholesale coffee partnerships, please visit us here.

Nowhere are our relationships stronger or more meaningful and reciprocal than with our coffee partners in Rwanda. The tiny country boasts about half a million coffee farms, and with typically small scale plots, focusing on high quality coffee has always been essential for coffee farmers. In this episode, Tyson catches up with Market Lane Co-Owner and GM Jenni to talk about Rwanda. Together they discuss Jenni’s memories of Rwanda, the meticulous work our partners put into producing coffee, and ultimately why she loves the people and the coffee there so much. The tiny country boasts about half a million coffee farms, and with typically small scale plots, focusing on high quality coffee has always been essential for coffee farmers. A content warning: this episode touches on the subject of the 1994 Rwandan genocide.

Let's talk about Kenyan coffee! Kenya is a region known for producing some of the most vibrant, complex, highly prized, and highly priced coffees. In this episode, Christian catches up with Aislinn Cullen from Melbourne Coffee Merchants (our sister company and sourcing partners). Aislinn talks about her experiences visiting Kenya, how we buy coffee, and some of the challenges facing Kenya’s coffee industry as housing developments on the outskirts of Nairobi are pushing coffee production further to the west. To find out more about our wholesale coffee partnerships, please visit us here.

Brazil is the world’s largest coffee producer and a staple on our menu at Market Lane throughout the year. In this episode Tyson catches up with Market Lane’s Head of Quality Control, Toshi Ishiwata, to talk about his favourite coffee producing origin. Together they discuss why Toshi loves Brazil so much, his experiences travelling there, and the people we work with on the ground. To find out more about our wholesale coffee partnerships, please visit us here.

Ethiopia is widely recognised as the birthplace of coffee and have some of the most elegant and nuanced coffees in the world. In this episode Tyson catches up with Jason, one of the founders of Market Lane, to learn about the significance that coffee plays in Ethiopia’s history and culture, how we source coffee there, and more about his recent travels to this very special origin. To find out more about our wholesale coffee partnerships, please visit us here.

Colombia is the worlds third-largest growing nation. Unlike other large scale coffee growing regions, though, most of Colombia's coffee is produced by small scale land holders who may typically own only 1 - 3 hectares. In today's podcast, Christian chats with Market Lane's Cofounder Jason to talk about who we work with and how we buy coffee in Colombia. Jason also touches on why these coffees often reflect such incredible value, but also why we need to prepare ourselves for the inevitability of paying more for these coffees in the years to come. To find out more about our wholesale coffee partnerships, please visit us here.

Coffee was originally brought to Guatemala as a purely ornamental plant. Today Guatemala is the tenth largest coffee growing country in the word; prized for its distinct microclimates and incredibly complex and floral coffees. In this episode, Tyson sits down with Fleur, the founder of Melbourne Coffee Merchants and one of the founders of Market Lane Coffee, to chat about Guatemala’s eight coffee growing regions, the role that Anacafe plays in supporting quality in the country and the meticulous care that our partner producers take there. To find out more about our wholesale coffee partnerships, please visit us here.

This is the third and final podcast of our three-part series; Origin, Variety, Process. Throughout this series, Christian and Tyson will catch up with Jason (Market Lane's co-founder) to discuss how a coffee's origin, its variety, and how it is processed will differ significantly from one region to another. Thus, impacting not only the flavour profile in your cup, but also how the coffee is produced and what this means for a producers cost of production. Part Three: Process Processing is essentially how coffee producers will remove the seed (what we refer to as coffee beans) from the fruit and skin of the coffee cherry and prepare that coffee to be exported. How a particular coffee is processed will have a significant impact on how that coffee tastes. For example, some processing methods will produce a more fruit-forward cup, while others can help to reveal layers of complexity and nuance in a coffee. To find out more about our wholesale coffee partnerships, please visit us here.

This is the second podcast of our three-part series; Origin, Variety, Process. Throughout this series, Christian and Tyson will catch up with Jason (Market Lane's co-founder) to discuss how a coffee's origin, its variety, and how it is processed will differ significantly from one region to another. Thus, impacting not only the flavour profile in your cup, but also how the coffee is produced and what this means for a producers cost of production. Part Two : Variety Yes, much like the apple and orange varieties in your grocery store, or grapes that are destined to become wine, there are coffee varieties too! We will also zoom out one level of botanical taxonomy to talk about coffees two most prominent species; Coffea Arabica and Coffea Canephora, also known as Robusta. To find out more about our wholesale coffee partnerships, please visit us here.

This is the first podcast of our three-part series; Origin, Variety, Process. Throughout this series, Christian and Tyson will catch up with Jason (Market Lane's co-founder) to discuss how a coffee's origin, its variety, and how it is processed will differ significantly from one region to another. Thus, impacting not only the flavour profile in your cup, but also how the coffee is produced and what this means for a producers cost of production. Part One : Origin Now you may have heard the term 'terroir' before; translated from the French word for 'land', it's a term widely synonymous with the wine industry that denotes a region's character in terms of how something tastes. What contributes to a region's character may include factors like its unique climate, elevation and cultural agronomy, but can also be impacted by climate change, politics, and socioeconomic factors. To find out more about our wholesale coffee partnerships, please visit us here.

As we roll out our first Colombian coffee of the season, Jason Scheltus (Market Lane's co-founder) chats with Léonardo Henao of Finca Los Palomos. To find out more about our wholesale coffee partnerships, please visit us here.