Creating Superfans
Business & Economics Podcasts
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.
Location:
United States
Description:
In today's business environment, experience is everything. It’s the number-one way to differentiate yourself from your competitors and create customers for life. But, the inverse is also true. Everything is experience. Every interaction — even the small ones — can determine whether or not customers come back and what they tell their friends. The Creating Superfans podcast is a fun, entertaining crash course in turning customer experience into your superpower... no capes required! Each week, author and speaker Brittany Hodak spotlights brands she loves and interviews some of the most brilliant minds in business today. At the end of every episode, you’ll have a list of new ideas to turn your customers and employees into loyal, raving superfans.
Language:
English
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How to Wow Your Clients with the Best Gifts
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10 Often-Overlooked CX Opportunities Hiding in Plain Sight
Duration:00:28:42
Stacy Sherman on How to Build Customer-Centric Teams
Duration:00:33:49
Joey Coleman on How to Transform Your Employees into Advocates
Duration:00:46:29
Lauren Teague on How to Cultivate Fan Engagement on Social Media
Duration:00:41:21
Scott Harris on How to Use Data to Power Business Outcomes
Duration:00:38:14
Henna Pryor on How to Embrace Your Uniqueness to Connect With Others
Duration:00:35:29
Jay Baer on How Speed Creates A Competitive Advantage in Customer Experience
Duration:00:41:16
Andy Cockburn on Why Advocacy Should Be the Core of your Business Growth Strategy
Duration:00:37:25
Charles Ryan Minton on Improving CX from the Inside Out
Duration:00:44:33
Bridget Hilton & Joe Huff on How to Build A Life Rich in Experiences
Duration:00:40:51
James Shaw on the Power of Community and Identity
Duration:00:37:46
David Wachs On How to Master Personalized Communication at Scale
Duration:00:39:17
Emily Yahr on the exceptional Eras Tour fan experience
Duration:00:37:58
How To Create the Best Attendee Experience For Your Event with Angela Higgins & Traci Saliterman
Duration:00:29:15
Workplace Culture & Affiliate Marketing Tips with Laura Casselman
Duration:00:34:58
How to Create A Customer-Centric Loyalty Program
Duration:00:34:21
How to Develop Your Personal Brand with Rory Vaden
Duration:00:43:02
How to Cultivate Brand Love with Dr. Aaron Ahuvia
Duration:00:36:56