The Business Of Online Coaching Podcast-logo

The Business Of Online Coaching Podcast

Entrepreneurship

Charging too little, overworked, frustrated & struggling to show your value? After Farah thought that another certification was the answer to solving our online struggles in 2020. Afro knew there had to be a different way as our client’s results were already getting great results. We needed to focus on the business side. YAC (Yet Another Certification) Syndrome was coined & led us to help others find the cure. That’s why this podcast exists to help you, the Online Coach, charge what you are worth, showcase your value & transform even more lives through your coaching business.

Location:

United States

Description:

Charging too little, overworked, frustrated & struggling to show your value? After Farah thought that another certification was the answer to solving our online struggles in 2020. Afro knew there had to be a different way as our client’s results were already getting great results. We needed to focus on the business side. YAC (Yet Another Certification) Syndrome was coined & led us to help others find the cure. That’s why this podcast exists to help you, the Online Coach, charge what you are worth, showcase your value & transform even more lives through your coaching business.

Language:

English


Episodes
Ask host to enable sharing for playback control

Why High Achievers Still Feel Behind And How to Fix It | #0177 | The Business Of Online Coaching Podcast

2/22/2026
Check the link at the bottom of the description to join our FREE Group. In this episode, I unpack a truth that so many high achievers quietly live with but rarely talk about: the constant feeling of being behind, even when you’re doing well. If you’re someone who listens to podcasts like this, chances are you’re already driven. You’re already growing. You already want more. And that’s exactly where the tension begins. Because the more ambitious you are, the easier it becomes to compare yourself to others who appear further ahead. Bigger audiences. Faster growth. More revenue. More visibility. You can play that comparison game all day long, and it will never end. I share openly about how easy it is to fall into that trap, especially in business. You see other coaches, other entrepreneurs, other success stories, and suddenly your own progress starts to feel small. But over time, I’ve learned that the moment you shift your focus back to your own lane, everything changes. The question stops being “How do I measure up?” and becomes “Who can I help today?” We also talk about the reality of running a business. The emotional highs and lows. The moments where you feel on top of the world because someone believes in you enough to invest in your work, and the moments where uncertainty creeps in and makes you question everything. It’s all part of the journey. And the key lesson is simple: stay in the game long enough, and things begin to compound in ways you can’t predict. I reflect on our own path, from the early days of struggle and side jobs to building a business that eventually allowed us to create a life in a completely different environment. None of it happened overnight. None of it was guaranteed. It happened because we kept going. A powerful concept I share in this episode is the difference between living in the “gap” and living in the “gain.” When you focus on the gap, you’re constantly measuring how far you still have to go. When you focus on the gain, you start recognising how far you’ve already come. And that shift alone can change how you feel about your progress, your confidence, and your future. We also explore how your vision evolves over time. What you want from life, where you want to live, the kind of environment you want for yourself and your family. These things change as you grow. And sometimes the only thing holding you back isn’t ability, but belief. This episode is a reminder to stop chasing the horizon long enough to appreciate the road you’ve already travelled. To celebrate the milestones. To recognise the lessons. And to realise that the life you’re building is happening in real time, even if it doesn’t always feel like it. If you’ve ever felt like you’re working hard but still not where you “should” be, this conversation will hit close to home. Press play and let’s reframe what progress really looks like. For more in-depth, personalised LIVE lessons, join our FREE community ⁠⁠Healthy Pricing Healthy Profits here⁠⁠.

Duration:00:16:27

Ask host to enable sharing for playback control

Vision Without Clarity Is Just Motivation Theatre | #0176 | The Business Of Online Coaching Podcast

2/15/2026
Check the link at the bottom of the description to join our FREE Group. In this episode, I unpack a topic that sounds inspiring on the surface but can quietly keep people stuck for years: vision without clarity. We hear the word “vision” all the time in business and personal development, yet very few people truly understand what it means or how to use it in a practical, grounded way. What I explore here is simple but powerful. A vision that only sounds good, looks pretty on a board, or feels motivational in the moment is not enough. Without clarity behind it, it becomes what I call motivational theatre. It creates the illusion of progress, but nothing actually changes. Together, Farah and I open up an honest conversation about what vision really means, why so many people struggle with it, and how it doesn’t have to be a perfectly polished picture of the future. For some, the idea of mapping out life 10 or 20 years ahead feels overwhelming. For others, it can feel materialistic, unrealistic, or even impossible to visualise. And yet, when you dig a little deeper, you realise something important: everyone already has a vision, whether they recognise it or not. We talk about the difference between chasing the “how” and understanding the “why.” Too many people jump straight into tactics without ever connecting to the deeper reason they’re doing what they do. And when there’s no strong why behind your work, burnout isn’t far behind. Clarity of purpose is what sustains momentum when motivation fades. One of the most powerful insights from this episode is that vision doesn’t have to be a distant, unreachable future. It can be as simple as describing what you want your life to feel like, what your day-to-day could look like, who you want to be surrounded by, and the kind of impact you want to make. When you start asking the right questions, the picture becomes clearer. Not perfect, but real. We also reflect on how, in many ways, we’re already living parts of the vision we once had. Designing a life with freedom, choosing how we spend our time, building a business around helping people transform their lives. That didn’t happen by accident. It came from getting clear, making decisions, and building step by step. This episode is a reminder that vision isn’t about creating something impressive to show others. It’s about getting honest with yourself. What do you want your life to look like? What matters most? What kind of day would make you feel fulfilled? And are you moving towards that, or just thinking about it? If you’ve ever felt stuck trying to figure out your “big picture,” or if the idea of vision feels confusing or distant, this conversation will give you a fresh perspective. It will help you simplify the concept, ground it in reality, and start thinking about your future in a way that actually leads to action. Press play and join us as we break down what vision really means, how clarity changes everything, and how to start shaping a future you’re genuinely excited to live into. For more in-depth, personalised LIVE lessons, join our FREE community ⁠Healthy Pricing Healthy Profits here⁠.

Duration:00:18:02

Ask host to enable sharing for playback control

If You Don’t Design Your Future, Someone Else Will | #0175 | The Business Of Online Coaching Podcast

2/8/2026
Check the link at the bottom of the description to join our FREE Group. If there’s one question this episode asks you to sit with, it’s this: are you designing your future, or are you letting life decide it for you? In this conversation, Farah and I explore the danger of “going with the flow” without direction. I use a simple but powerful analogy: a river that drifts wherever external forces push it versus a river that chooses its direction. Most people don’t actively choose their path. They wait. They delay. They hope circumstances improve. And eventually, a decision is made for them. Not because they chose it, but because time ran out. Businesses never start. Relationships never improve. Goals stay vague and unfulfilled. Not through failure, but through inaction. We talk honestly about what it means to live life by design without pretending everything can or should be planned down to the last detail. This isn’t about rigid control. It’s about having a direction. A rough destination. A clear enough vision that when unexpected challenges show up, you can respond strategically rather than drift reactively. We share how this thinking shaped our decision to relocate, how we approached uncertainty, risk, family, lifestyle, and why clarity always comes before confidence. You’ll hear practical frameworks, including how to think in 10-year, 3-year, 1-year and 90-day horizons, and why focusing on fewer priorities is the fastest way to move forward. If you’ve ever felt stuck, frustrated, or quietly dissatisfied with where things are heading, this episode will challenge you to stop waiting and start choosing. Not perfectly. Not fearlessly. But deliberately. Press play if you want to take back control of your direction and start designing a future that actually reflects what you want, rather than what just happened. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here.

Duration:00:15:38

Ask host to enable sharing for playback control

Decision Fatigue Is Killing Your Progress - How High-Level Coaches Think Differently | #0174 | The Business Of Online Coaching Podcast

2/1/2026
Check the link at the bottom of the description to join our FREE Group. Afro here. In this episode, Farah and I unpack a silent killer of progress for online coaches: decision fatigue. Not the big, dramatic decisions you think you need more time for, but the constant, daily “mental admin” that slowly drains your momentum, chips away at your confidence, and keeps you stuck in hesitation. I break decision-making into two simple phases: first, how you gather information (learning), and second, how you actually choose (deciding). Most coaches don’t struggle because they lack intelligence or ambition. They struggle because they don’t have a process. And when you don’t choose, life chooses for you. We talk through practical ways to sharpen your judgement using critical thinking, filtering options through your core values, learning from past experiences, and knowing when to seek expert input (without outsourcing your responsibility). We share real examples from our own life, from choosing the right nursery environment for our children, to navigating big transitions like relocating countries, and how those decisions become clearer when you know what you value and what you are willing to trade off. Then we go deeper into the thinking tools high-level coaches use to make cleaner, faster decisions: cause and effect, first-order consequences, and first principles thinking. If you’ve ever felt overwhelmed when you try to make a move in your business (hiring, pricing, offers, content, systems), this part will land. You’ll hear why “I need to hire someone” isn’t a decision, it’s a reaction, and how breaking decisions down into their true components leads to better outcomes and fewer costly mistakes. We also share a simple rule that will help you stop waiting for perfect certainty: you don’t need 100% of the information to decide. In fact, if you’re waiting for that, you’re usually procrastinating. There’s a sweet spot where you have enough clarity to move, and enough flexibility to course-correct. If you’ve been feeling mentally crowded, slow to take action, or like you’re constantly “thinking about it” without moving forward, this episode will give you a practical framework to cut through the noise, make decisions with more confidence, and keep your business moving in the right direction. Click play and steal the decision-making process we use to keep progressing, even when life is full. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:22:58

Ask host to enable sharing for playback control

The Invisible Ceiling Most Coaches Never Break (And How to Smash It) | #0173 | The Business Of Online Coaching Podcast

1/25/2026
Check the link at the bottom of the description to join our FREE Group. Most coaches don’t hit a plateau because they’ve run out of tactics. They hit it because they’ve hit an invisible ceiling. In this episode, I unpack what that invisible ceiling really is, why it shows up for so many capable, experienced coaches, and what it actually takes to smash through it. This isn’t about another strategy, funnel tweak, or content hack. It’s about the internal limits that quietly dictate how far your business is allowed to grow. I explore a powerful framework that breaks the invisible ceiling into three core constraints: character, beliefs, and skills. Not in a theoretical way, but in a way that forces you to look honestly at where you might be playing it safe, waiting for permission, or unconsciously holding yourself back. We talk about the real signals that a ceiling exists in your business: Your pricing staying lower than your logic says it should Your calendar feeling “full” but not productive Conversations that feel over-explained or overly cautious A constant sense of waiting for validation before making the next move I also share personal stories from nearly a decade in business, including the early days when I struggled to believe people would pay us at all, let alone pay more. How each price increase required breaking a belief, not just adjusting a number. And how growth only happened once action came before confidence, not the other way round. One of the biggest shifts we explore in this episode is reframing success. Not as more clients, better content, or bigger numbers, but as greater capacity to hold pressure. The ability to be comfortable doing uncomfortable things, repeatedly, without needing certainty or reassurance first. Because real growth isn’t dramatic in the way people hope it will be. It’s dramatic because it’s repetitive. The unsexy, boring, often frustrating repetition of doing the thing you said you would do, long after the excitement has worn off. The same principle applies whether you’re building a coaching business, increasing your prices, or developing a skill that currently limits your performance. This episode isn’t designed to motivate you for a day. It’s designed to challenge the ceiling you’ve normalised, help you identify exactly where it’s coming from, and give you a simple, practical way to start dismantling it. If you’ve ever felt like you’re capable of more than your business currently reflects, this conversation will hit close to home. Click play and let’s talk about what’s really keeping you where you are, and how to finally move beyond it. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:18:58

Ask host to enable sharing for playback control

The Mental Diet of Successful Coaches: What to Read, Ignore, and Apply in 2026 | #0172 | The Business Of Online Coaching Podcast

1/18/2026
Check the link at the bottom of the description to join our FREE Group. Afro here. In this episode, I break down something that quietly determines your results far more than strategy, tactics, or even confidence: your mental inputs. What you read.What you watch.What you listen to.Who you take advice from.And the environments you place yourself in every single day. I share the exact framework I use with our Academy students to help them protect their decision-making, sharpen their thinking, and stop sabotaging their progress without realising it. We talk about the idea of a “mental diet” and why, as a coach, what you consume mentally is just as important as what an athlete consumes physically. We explore why constant exposure to news, negativity, opinion-driven media, and the wrong social circles slowly erodes clarity and confidence. I explain why most people don’t struggle because they lack ability, but because their environment is feeding them noise, doubt, and second-hand beliefs that don’t serve where they want to go. You’ll hear real examples from our own life, including relocating to Dubai, choosing who and what we ignore, and how even something as simple as the coffee shop you work from can impact your creativity, energy, and performance. This episode also goes deep on a critical mistake coaches make: taking advice from people who don’t have the life, business, or relationships they want, then wondering why they feel stuck or conflicted. I introduce a simple but powerful filter: read, ignore, and apply. What deserves your attention.What must be deliberately blocked out.And what needs to be tested in your own life rather than blindly accepted. If you’ve ever felt mentally cluttered, distracted, reactive, or inconsistent in your business, this conversation will challenge you to take ownership of your inputs and reclaim control of your outcomes. This is not theory.It’s a practical lens you can apply immediately. If you want to perform at a higher level in 2026 without burning out or constantly second-guessing yourself, this episode will change how you think about your environment, your influences, and your growth as a coach. Click play and listen carefully. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:29:10

Ask host to enable sharing for playback control

If We Started Again Tomorrow… These Are the 5 Things We’d Never Do | #0171 | The Business Of Online Coaching Podcast

1/11/2026
Check the link at the bottom of the description to join our FREE Group. In this episode, Farah and I sit down and have one of those honest, slightly uncomfortable conversations that only comes from nearly a decade in business. We asked ourselves a simple but powerful question: if we had to start again tomorrow, what are the five things we would never do again? This isn’t hindsight dressed up as theory. These are real mistakes we lived through, paid for, and learned from the hard way. Time, money, stress, and momentum were all on the line at different points, and if you’re an online coach at the start of your journey, stuck in the middle, or quietly questioning whether what you’re doing will ever really work, this episode will hit home. We talk openly about why starting with low-ticket offers nearly broke us emotionally and financially, and why margin matters far more than most coaches realise. We unpack the danger of being slow to react when something clearly isn’t working, even when your ego tells you to “push through” a broken model. There’s a very personal story in here about a conversation in Nando’s that completely changed the direction of our business overnight. We also dive into one of the biggest gaps in the coaching industry: financial literacy. Not just doing accounts, but actually understanding how to run a business that pays you properly, supports your family, and doesn’t leave you feeling like you’re working endlessly with nothing to show for it. If you’ve ever made money but still felt stressed, confused, or behind, this part alone is worth listening to. Finally, we share why using agencies too early almost derailed us, and why outsourcing without the right offer, model, or fundamentals in place can do more harm than good. This episode is not about regret. It’s about clarity. It’s about giving you the lessons we wish someone had given us earlier, so you don’t have to learn them the hard way. If you want a grounded, honest look at what actually matters when building a sustainable coaching business, press play. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:24:34

Ask host to enable sharing for playback control

The Truth About the Online Lifestyle - What No One Tells You | #0170 | The Business Of Online Coaching Podcast

1/4/2026
Check the link at the bottom of the description to join our FREE Group. In this episode, I pull back the curtain on what it’s actually like to build an online coaching business, not the polished Instagram version, but the lived reality Farah and I have experienced over nearly a decade, both in-person and online. If you’ve ever thought, “Once I go online, life gets easier,” this conversation will challenge that assumption in the most grounding way. I walk through five realities that almost every aspiring online coach underestimates. Why success nearly always takes far longer than you expect, no matter how good the funnel, course, or offer looks on paper. Why the so-called laptop lifestyle doesn’t automatically give you endless freedom or days off, especially in the early years. Why working online can feel surprisingly lonely, even when you’re surrounded by clients and conversations. Why the work that actually creates results is often repetitive, unsexy, and boring, and why avoiding it is one of the biggest reasons coaches stall. And finally, why the reality is usually more laptop-at-the-kitchen-table than laptop-on-the-beach. I also share a very real personal story from the early days: launching an online programme that sold absolutely nothing, working late nights over Christmas, delivering pizzas, and slowly learning what actually makes this model work. No shortcuts. No overnight wins. Just lessons earned the hard way. This episode isn’t here to discourage you. It’s here to prepare you. Because when you know what’s coming, you’re far more likely to stick with it, build discipline, and create something that truly lasts. If you’re serious about building an online coaching business and want a grounded, experience-led perspective rather than hype, this is one you’ll want to press play on. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:17:49

Ask host to enable sharing for playback control

Why Your Next Offer Should Be $30K+ The Mindset, Model & Mechanics | #0169 | The Business Of Online Coaching Podcast

12/28/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, I take you behind the scenes of a real conversation Farah and I had after being sparked by Alex Hormozi’s thinking around premium offers. The question that stopped us in our tracks was simple, but uncomfortable: if money, time and constraints were removed, what would the ultimate service for a client actually look like? Not a slightly better version of what you already offer, but a truly bespoke, transformational experience that collapses time, accelerates results, and removes friction almost entirely. When you answer that honestly, the price tag naturally changes — often far beyond what most coaches believe is possible. We unpack exactly how a $30,000–$50,000 offer is built, not from hype or ego, but from service, outcomes, and speed of implementation. We talk through the mechanics: in-person onboarding, deep lifestyle immersion, environment reviews, form checks, blood work, specialist support, and 12 months of tailored guidance — and why this level of delivery doesn’t feel scary when the transformation is real. More importantly, we dive into the mindset shift required to charge at this level, especially if you currently feel stuck around £2k offers or lower. I share openly how my own pricing evolved, the internal resistance I had, the first elite client who said yes, and how confidence grows once results, retention, and trust stack up over time. This episode is for coaches who know they deliver exceptional value but are undercharging, overworked, or capped by their current model. If you’ve ever thought, “I couldn’t charge that,” this conversation will challenge that belief — not by telling you to price higher, but by showing you how premium pricing is earned through structure, positioning, and delivery. If you want to understand what it really takes to build offers that command premium investment, protect your time, and radically improve client outcomes, this is one you’ll want to listen to in full. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:18:43

Ask host to enable sharing for playback control

Top 5 Business Lessons We’ve Learned in 2025: What Worked and What Didn’t | #0168 | The Business Of Online Coaching Podcast

12/21/2025
Check the link at the bottom of the description to join our FREE Group. As we reach the end of 2025, Farah and I have spent time looking back at what truly moved the needle in our coaching businesses this year – and where we stumbled. This episode is an honest, unfiltered breakdown of what worked, what didn’t, and the real lessons that shaped our growth as both business owners and coaches. One of the biggest patterns we recognised was our strength in creating powerful new ideas, but our weakness in sustaining their momentum. We launched two challenges – our 21-Day Metabolic Reset Challenge (£21) and our 30-Day $2K Offer Challenge ($97) – both of which were incredibly well received and profitable in their first rounds. But instead of building on that early success, we drifted. We forgot the importance of the “next step” and allowed great assets to lose traction simply because our attention moved elsewhere. It was a humbling reminder that consistency is just as valuable as creativity. We also talked openly about our Skool community. It’s priced affordably, people get results, and there’s real value inside it – yet it hasn’t grown the way it could. Some of that comes down to mindset, some down to message-to-market alignment, and some down to our own standards for accountability. It highlighted a need for clearer structure and long-term vision if we want this part of our business model to scale. On the other side of the coin, one thing that continues to work year after year is our organic lead generation system. Real conversations. Real value. No bots. No shortcuts. We offer something useful, start genuine dialogue, nurture relationships, qualify the right people, and bring them onto calls. It’s labour-intensive, yes, but it works. It’s been one of the most reliable foundations of our business for nearly a decade. Planning and preparation also came up as a major win for the year. Moving from the UK to Dubai was enormous. Those first two months were full of admin, paperwork, playgroup transitions for Caleb, no car, adjusting to a new culture, and still keeping the business running without interruption. Our consistency – especially with the podcast – was only possible because we planned weeks in advance. Being prepared allowed our content machine to stay alive while life was chaotic behind the scenes. We also explored the importance of being visible and showing up live. Farah received direct feedback from a team member who reminded her how engaging her live videos and lifestyle content used to be. It was a powerful nudge to return to the sort of presence our audience actually connects with. This clarity only came because we’ve created an environment where our team can give honest feedback without hesitation. And finally, we spoke about the importance of leaning into our strengths. For me, that meant admitting that outbound messaging isn’t where I thrive. Running ads is. I enjoy it. I’m good at it. And the results speak for themselves. Since returning to ads, we’ve seen consistent four-times return on investment, and we’re continuing to optimise. For Farah, organic marketing is her playground. For me, paid traffic is mine. Understanding and respecting those strengths has been a turning point. This episode is a blend of transparency, lessons learnt, and practical insight for any coach who wants to scale sustainably. If you want to avoid the mistakes we made, duplicate the strategies that actually worked, and step into 2026 with clarity, confidence, and a plan that plays to your strengths, this conversation will be invaluable. Click play to listen to the full episode and take these lessons into your own coaching business with purpose and momentum. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠

Duration:00:17:49

Ask host to enable sharing for playback control

Designing 2026 Over Christmas The Exact Process We Use to Plan Life & Business | #0167 | The Business Of Online Coaching Podcast

12/14/2025
Check the link at the bottom of the description to join our FREE Group. Every December, while most people are winding down, Farah and I step away from the noise of life and carve out two to three uninterrupted days to design the coming year. We have been doing this for four or five years now, and it has become one of the most important rituals in our life and business. This episode lifts the curtain on that entire process. Instead of drifting into a new year hoping things will fall into place, we intentionally create the conditions for success. We book a quiet space, leave all distractions behind – including Caleb – and zoom out. We look at our life, our business, and our goals with fresh eyes, and make the big decisions that are almost impossible to make during the intensity of a normal working week. The first part of our process focuses entirely on life. We map out every major date for the year ahead: trips back to the UK, holidays, birthdays, family commitments, concerts, and anything important to the people we love. This one step alone removes an enormous amount of stress. Instead of scrambling throughout the year or disappointing someone because we forgot a date, everyone knows exactly when we are available. It gives us breathing room, clarity, and a sense of control that so many people miss simply because they do not take the time to plan ahead. We then move into a deeper, more reflective practice: writing letters to our loved ones as if we were no longer here. It is emotional, difficult, and incredibly grounding. Inspired by a challenge on a survival show, it forced us to stop and appreciate the life we have, the people around us, and the time we still get to spend together. It is something we now do every year because of how much perspective it gives. From there, we set personal goals. Sometimes they are fun challenges, like mastering a skill in the gym. Sometimes they are meaningful milestones. Whatever they are, we make sure they are written down and chosen intentionally rather than casually hoped for. Then we switch gears into the business. We update our Vision Traction Organiser, review our numbers, refine our long-term direction, and reverse-engineer the major business targets we want to hit in 2026. We build or refine our 12-month content roadmap, which has been one of the biggest time-saving systems we ever created. We talk about new ideas we want to add to our ecosystem, such as daily momentum emails, and we assess how feasible they are and how they support our clients. We also take time to think strategically about our team. What does a career path look like for them? Where can they grow? How can we support their development while growing the business? This is work we never managed to do while relocating countries and adjusting to life in Dubai, so it is an important part of our end-of-year planning now. Finally, we review all our offers. We examine what is outdated, what needs tightening, and what opportunities we can expand into. Updating our offer suite last year led directly to more high-level clients joining our programmes, so this has become a non-negotiable annual task. If there is one message in this episode, it is this: do not enter 2026 by default. Enter it by design. Even if you do not hit every goal, the clarity alone puts you ahead of 99 per cent of people who drift into the new year without direction, only to find themselves overwhelmed, overcommitted, or disappointed. This episode walks you through everything we do, step by step, so you can adapt the process for your own life and coaching business. Click play to hear the full breakdown and start designing a year that truly moves you forward. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠⁠

Duration:00:19:58

Ask host to enable sharing for playback control

How We Create All Our 2026 Content in One Day, And Completely Eliminate Overwhelm | #0166 | The Business Of Online Coaching Podcast

12/7/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, I pull back the curtain on one of the most powerful systems Farah and I use to run two coaching businesses without burning out: our one-day content creation process that maps out all our content for the entire year ahead. This isn’t theory. It’s a system we’ve refined over several years, from before Caleb was born right through to today, and it genuinely changed the trajectory of our consistency, visibility, and authority. Every year, just before the new year begins, we take two focused days away from distractions, sit down with our frameworks, and build out our 12-month content roadmap. That single day of deep planning has saved us hundreds of hours of stress, indecision, and endless procrastination. Because here’s the truth: without a plan, content becomes guesswork. You sit there staring at a blinking cursor asking yourself, “What do I post today?” And when life gets busy — especially with a toddler and a coaching business to run — creativity becomes the first thing to disappear. Had we not done this work in advance, our content would have dropped dramatically. The clarity of knowing exactly what topics we’re covering each week means we simply turn up and talk. The ideas are already done. In the episode, I break down the full process we use to build your content plan from your coaching framework — not trends, not what everyone else is doing, not whatever the algorithm seems to like that week. I explain why creating your own signature framework with 3–5 major steps gives you an endless library of content ideas, deepens your authority, and keeps your messaging cohesive all year long. Instead of bouncing from topic to topic or chasing the latest buzzwords, you stay in your lane, build credibility, and attract clients who understand exactly what you do and how you help. From there, I walk you through how to take each major step in your framework, break it into sub-steps, then narrow it further into specific content angles that become simple to talk about and easy for your audience to understand. This is how you turn one framework into 12 months of strategically aligned weekly content — podcast episodes, videos, posts, live trainings, Q&As, emails, everything. We also share how we organise and store all of this inside Trello, so our whole team stays aligned and knows exactly what’s coming up each week. It gives us the gift of consistency, preparation time, and freedom to pour our energy into clients, family, and the deeper work inside the business. If you’ve ever struggled with consistency, clarity, or knowing what to post, this episode will change the way you approach content forever. This process eliminates overwhelm, removes guesswork, and gives you a system you can use year after year. Click play and I’ll walk you through the exact steps we use so you can build a year’s worth of content with confidence, focus, and ease. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠⁠ Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:00:18:13

Ask host to enable sharing for playback control

Our Top Resources of 2025 Apps, Podcasts, Books, and Software That Transformed Our Coaching Businesses | #0165 | The Business Of Online Coaching Podcast

11/30/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, I open the doors to the tools, apps, books, and software that have genuinely shaped how Farah and I run our coaching businesses in 2025. After nearly a decade in the industry, we’ve learned that success isn’t just about strategy and skills – it’s also about the systems you rely on every single day. This episode is a practical walk-through of what we use, why we use it, and how it supports both our performance and the results we help our clients achieve. I break everything down into clear categories, starting with the apps that keep our business moving. Facebook and Meta tools are at the core because ads, Messenger, and social communication are essential for attracting clients consistently. I also talk about Whoop, the health-performance tracker we swear by. It’s far more than fitness tech; for us and our clients, it’s a crucial tool for managing recovery, focus, and high performance in both business and life. We also discuss Trainerize, Calendly, Slack, and even the grocery apps in Dubai that save us countless hours each week. The through-line is simple: anything that preserves time and boosts productivity earns a permanent place in our toolkit. From there, we explore podcasts – what we’re listening to (and what we’re not) as new parents navigating a big move to Dubai. I share the handful of shows that continually shape my thinking around business, finance, and personal growth, and Farah shares the ones that keep her sharp in women’s health and wellbeing. This section is honest, because the truth is our routine has changed massively, and podcast consumption has naturally shifted too. We then move onto books. I talk through the three that have impacted me most this year: The Power of Now, How to Raise Entrepreneurial Kids, and Alex Hormozi’s $100M Money Models. These books have changed the way we think about presence, parenting, and business-building. Farah shares what she's currently diving into as well, especially around ADHD and leadership. Finally, we unpack the software that keeps the business running smoothly: ChatGPT, Google Suite, Trello, Miro, Loom, Descript, Zoom and more. I explain exactly how we use these tools, from creating content and pitch decks to running live lessons, monitoring client progress, and systemising our entire workflow. These aren't just tools we occasionally use; they underpin almost every process inside our coaching ecosystem. If you're an online coach who wants to run a cleaner business, think more strategically, and get back hours of your week, this episode gives you a behind-the-scenes look at exactly how we do it. And if you're curious about how these tools can be implemented in your own business, you’ll want to listen all the way through. Click play and dive into the full episode. This one will open your eyes to what’s truly possible when you build the right systems around you. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠⁠ Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:00:34:07

Ask host to enable sharing for playback control

Out With The Old, In With The New How To Review A High Performing Team | #0164 | The Business Of Online Coaching Podcast

11/23/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, I share a behind-the-scenes look at how Farah and I build, develop, and maintain a high-performing team inside our coaching companies — using a method that actually works in the real world, not a corporate, box-ticking formality. For years, both of us experienced the traditional appraisal system in retail: once-a-year reviews, long forms, HR paperwork, and conversations that felt more like obligations than genuine development. Nothing about it was connected to core values, real performance, or culture. It never truly helped people grow. It simply met a deadline. What we use now is the complete opposite. We follow the EOS framework by Gino Wickman, and in this episode I walk you through exactly how we use tools like the People Analyser, GWC, and monthly check-ins to evaluate our team in a way that’s simple, consistent, and aligned with the values our business is built on. I break down why core values matter more than any skill set — and how we defined our own values: Client-Centric, Growth Is a Priority, and Unimpeachable Character. These aren’t posters on the wall. They are the standards the team live by daily. Every team member knows them, can give examples of how they’ve demonstrated them, and is reviewed monthly against them. It’s honest, practical, and respectful — not corporate bureaucracy. Farah also explains how we use the GWC framework (Get It, Want It, Capacity To Do It) to identify whether someone truly fits their role. You’ll hear powerful stories about people who were great on paper but didn’t align with our culture, and others who transformed once the expectations were clear. We even share examples of team members navigating life changes like new babies, shifting capacity, and growing responsibilities — and how monthly check-ins keep communication open long before any issue becomes a problem. We also talk about setting the bar: why five out of six value-based “pluses” is the minimum standard, how to evaluate fairly, and what to do when the bar isn’t met. This part alone has helped our business coaching clients tighten their culture, avoid hiring mistakes, and finally understand what “the right person in the right seat” actually means. Whether you’re leading your first assistant or managing a growing coaching company, this episode gives you the practical structure you need to build a team you can trust — one that grows with you, not against you. If you want to refine your culture, improve team performance, or finally create clarity in your business operations, you’ll take a lot from this one. Click play to listen to the full episode. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠⁠ ⁠⁠⁠⁠ ⁠⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠⁠ Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:00:24:35

Ask host to enable sharing for playback control

5 Steps To Mastering Accurate Internal Communication To Boost Team Performance | #0163 | The Business Of Online Coaching Podcast

11/16/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, Farah and I dive deep into one of the most overlooked yet powerful elements of scaling a coaching business: communication within your team. Because let’s be honest — when communication breaks down, everything else does too. Whether you’ve just made your first hire or you’re managing a growing team, how you communicate can either fuel momentum or create silent chaos behind the scenes. We break this episode into five clear steps designed to help you master accurate internal communication and boost team performance — without adding unnecessary complexity. We start with the foundation: understanding needs. It’s not just about what you need from your team, but what they need from you. This two-way clarity eliminates frustration and builds mutual accountability from day one. From there, we move into creating standard operating procedures (SOPs) that support those needs. It’s not enough to say you’ll meet or communicate — structure and consistency are what turn chaos into flow. You’ll hear how Farah shares a deeply personal story about growing up in an environment where communication was almost entirely non-verbal — and how that shaped her approach to leadership and relationships today. Her experience sheds light on how unspoken expectations can damage team dynamics if they’re not addressed explicitly. We then unpack practical tools for communicating needs effectively, such as how we use Slack channels, daily end-of-day checklists, and weekly meetings to keep our team aligned. You’ll learn how these systems not only create clarity but also enhance the client experience, ensuring no message or task slips through the cracks. Next, we cover spot checks — why random reviews across your business aren’t about micromanagement, but about maintaining quality and consistency. And finally, we finish with the importance of updating needs — because as your business evolves, so should the systems and rhythms that support it. This episode isn’t just about communication; it’s about leadership. It’s about learning to articulate expectations, create consistency, and build a team culture that performs at a high level — even when you’re not in the room. If you’re serious about growing your coaching business and want to avoid the frustrations of miscommunication, this episode is essential listening. Click play to listen now and discover how to master communication that keeps your team aligned, motivated, and performing at their best. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠⁠ ⁠⁠⁠ ⁠⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠⁠ Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:00:20:43

Ask host to enable sharing for playback control

The Science Behind Hypnosis, Flow States & Peak Performance (Without the Woo-Woo Hype) with Tommy Giorlando | #0162 | The Business Of Online Coaching Podcast

11/9/2025
Check the link at the bottom of the description to join our FREE Group. Afro here. This week on Expert Monthly, I sat down with Tommy Rolando, known as the Hockey Town Hypnotist, a professional hypnotist, author, speaker, and father of six who’s been helping people unlock their potential for nearly two decades. What began as a cold DM turned into a powerful, wide-ranging conversation that I knew had to become a podcast. In this episode we get honest about imposter syndrome: why so many high-performers feel like frauds even with results in hand, and the practical steps to break out of your own head. Tommy shares how surrounding yourself with genuine experts, getting in the room, and teaching what you know can quickly shift your identity from “am I good enough?” to “I am an expert at this”. We dive into the real science behind hypnosis and flow states for performance, not pendulums and parlor tricks, but measurable brainwave changes that elite athletes and top performers have leveraged for years. Tommy explains how to handle scepticism without getting defensive, and how to use simple, evidence-based processes to create focus, confidence and consistency under pressure. You’ll also hear how he balances a thriving practice with family life (six kids!) and why aiming for fulfilment, not just fleeting happiness, is the mindset edge that sustains growth. We close with his legacy work at the Tom Silver Foundation, offering pain-relief sessions and training rooted in rigorous standards. If you’re an online coach who wants to charge what you’re worth and deliver at a higher level, this conversation is practical, personal, and punchy. Click play to hear the full episode and take the next step in owning your expertise. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠⁠ ⁠⁠ ⁠⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠⁠ Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:01:10:31

Ask host to enable sharing for playback control

The Importance Of Ongoing Education for High-Performing Teams | #0161 | The Business Of Online Coaching Podcast

11/2/2025
Check the link at the bottom of the description to join our FREE Group. In this episode of The Business of Online Coaching Podcast Show, Farah and I dive deep into a topic that sits at the heart of every thriving business: ongoing education—for you as the leader, your team, and ultimately your clients. As we’ve built and scaled our company, we’ve learnt that growth doesn’t happen by accident. It’s driven by intentional learning. Whether you’re hiring your first VA, expanding your content team, or managing a six-person operation, the question remains the same—how are you helping your people grow? We discuss how "Growth is a Priority"—one of our company’s core values—and what that looks like in real life. It starts with you. If you’re not investing in your own development, how can you expect your team to? We share how our personal learning habits have evolved—from podcasts during drives, to evening reading sessions, to quarterly “rocks” (goals) that ensure learning stays a business priority. Farah opens up about how motherhood has changed her rhythm for learning, and how she’s rediscovered new ways to stay inspired and pass that knowledge to clients. We talk about mental inputs—the things you listen to, read, and watch—and how they directly shape your mindset, your leadership, and the culture of your business. You’ll also hear how continuous education directly improves team performance and client experience. When our team members are reading, researching, and upskilling, they don’t just perform better—they bring fresh energy and ideas that directly benefit our clients. From our assistant coach studying hormone health, to our content editor mastering high-performing reels, we show how growth within the team leads to retention, results, and long-term ROI. If you’re serious about building a business that lasts—one that feels stronger each year and positions you as a true expert in your industry—this episode is for you. Click play to hear how ongoing education can transform your leadership, elevate your team’s performance, and deepen your clients’ results—creating a business built to grow and thrive long-term. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here:⁠ ⁠ ⁠https://www.facebook.com/groups/healthypricinghealthyprofits⁠ Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:00:20:49

Ask host to enable sharing for playback control

Team Targets Setting REALISTIC Targets That Play To Your Team’s Strengths | #0160 | The Business Of Online Coaching Podcast

10/27/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, Farah and I dive deep into one of the most overlooked yet powerful aspects of building and leading a successful coaching business — setting realistic team targets that play to your team’s strengths. If you’re building a team or thinking about expanding, this conversation is essential. We explore what it really means to manage a team effectively — not through micromanagement or vague expectations, but by giving each person measurable clarity, purpose, and direction. Drawing from Gino Wickman’s ‘Traction’ framework, we talk about how the Vision Traction Organiser (VTO) becomes the heartbeat of your business — helping you set quarterly “rocks,” define core values, and ensure everyone knows exactly what success looks like. Because when your business has no defined values or metrics, chaos isn’t far behind. We break down three key principles that we use at The Business of Online Coaching™ to manage our own growing team: Set Clear Business Rocks: These are your quarterly goals — the 3–5 priorities that move the business forward. We explain how breaking big goals into 90-day chunks keeps everyone focused and accountable. Everyone Has a Number: From coaches to appointment setters to content editors — each team member must have a measurable metric they own. We share how even a receptionist’s “number” can transform performance and culture, and why clarity always beats assumption. Track, Review, and Support: Through our weekly Level 10 Meetings (another concept from Traction), we show how to keep your finger on the pulse — celebrating wins, addressing issues, and ensuring everyone is “on track” with their rocks. It’s how we spot what’s working, what’s not, and how to support the team to stay aligned with our core values. Farah also shares how each team member at BOCO chooses 2–3 personal rocks every quarter — specific, measurable outcomes like completing a certification, improving content accuracy, or hitting post consistency targets. These aren’t vague “get better at X” goals — they’re defined, measurable, and revisited weekly. We also pull back the curtain on the behind-the-scenes process that made all this possible — from reading Traction, Get a Grip, and other business classics, to creating our own SOPs and adapting these frameworks to fit a small but mighty online coaching team. By the end of this episode, you’ll see how having clear rocks, values, and numbers can completely transform how your business operates — giving your team focus, autonomy, and pride in hitting meaningful targets. If you’ve ever struggled to manage a team, stay consistent with goals, or keep everyone aligned, this episode will show you the practical structure we use to keep our business running smoothly and profitably. For more in-depth, personalised LIVE lessons, join our FREE community Healthy Pricing Healthy Profits here: https://www.facebook.com/groups/healthypricinghealthyprofits Join other online coaches on their journey as they launch, start, and grow their coaching businesses.

Duration:00:11:48

Ask host to enable sharing for playback control

Operational Excellence Standardise and Scale Your Business | #0159 | The Business Of Online Coaching Podcast

10/20/2025
Check the link at the bottom of the description to join our FREE Group. In this episode, Farah and I dive deep into a topic that’s at the heart of sustainable growth for any coaching business — Operational Excellence. We explore what it really takes to standardise your systems so you can scale with consistency, not chaos. Farah’s just returned from the UK, and between a few laughs and inside jokes, we get real about something many coaches struggle with: keeping things consistent when you start to grow and bring on help — whether it’s a VA, appointment setter, or full-time team members. If you’re still running every part of your business solo, this episode will hit home. I explain why you need to start building Standard Operating Procedures (SOPs) now, even before you hire. Because without clear systems, you’ll never know what’s truly working. We unpack how inconsistent actions — from jumping between sales scripts to switching tools every week — sabotage your growth and prevent you from measuring success. We also share why we believe in doing things yourself first — from running ads to writing emails — so you understand the process before you delegate it. That’s how you create repeatable, teachable, and scalable systems. Farah adds her own experiences (and funny typos!) to show how spot-checking and maintaining extreme accountability keep your brand sharp and professional, even as your team grows. We close the episode with practical steps to help you build operational excellence into your coaching business: Do it yourself first — learn the process. Document and file your SOPs. Spot-check and manage your team. Continuously improve and refine over time. If you’re ready to bring structure, clarity, and growth to your business, this episode will show you exactly how to standardise and scale without losing your personal touch. For more in-depth, personalised LIVE lessons, join our FREE community, Healthy Pricing Healthy Profits, here: https://www.facebook.com/groups/healthypricinghealthyprofits. Join other Online Coaches on their journey as they launch, start, and grow their coaching businesses

Duration:00:15:35

Ask host to enable sharing for playback control

Building The Dream Team For Your Coaching Business | #0158 | The Business Of Online Coaching Podcast

10/13/2025
Check the link at the bottom of the description to join our FREE Group. In this episode of The Business of Online Coaching Podcast, Farah and I dive deep into what it truly takes to build, manage, and lead a high-performing team that supports your vision and drives business growth. Whether you’re hiring your first assistant or managing a growing team, this episode gives you the exact structure we’ve used over nearly a decade in business to build what we now call our “A-Team.” We break down the three critical pillars of team building — hiring, managing and training, and leading or letting go — and show you how to implement them step by step. You’ll hear the mistakes that cost us over £20,000 in bad hires, and the lessons that helped us build a reliable team that operates with autonomy and alignment. You’ll discover: How to hire slow and fire fast — and why this principle saves you time, energy, and money. The GWC Framework from Traction by Gino Wickman (Get It, Want It, Capacity) and how to apply it to your hiring process. How to create core values that define your culture and guide every hiring and management decision. The importance of clear KPIs, role descriptions, and test tasks before onboarding. How to manage your team effectively using tools like Slack, daily checklists, VTOs (Vision Traction Organisers), Rocks, and SOPs. How to handle probation periods, difficult conversations, and firing with respect and clarity — so you stay people-centred but performance-driven. Farah and I also share personal stories from inside our business — the wins, the challenges, and the lessons we’ve learned leading a remote team across time zones. This episode is a behind-the-scenes look at how we’ve scaled The Business of Online Coaching™ while maintaining our standards and culture. If you’re an online coach who’s ready to grow beyond solo hustle and build a team that runs like a well-oiled machine — this episode will show you exactly how to do it. Click play to listen now and learn how to build your own dream team. Join our free community — Healthy Pricing, Healthy Profits — and get LIVE coaching, implementation sessions, and tools to help you build a premium, profitable coaching business: 👉⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the Facebook Group

Duration:00:27:44